For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
It's easy to contact our claims team after you've submitted your claim online.
As we've recently changed our insurer, please select the date you bought your policy:
Policies purchased on or after 1 September 2021
Claims Services
Log in to your membership at: worldnomads.com/Member/ and submit your claim online through your policy.
Belgium
Phone:+32 (0)2 808 66 32
Website: worldnomads.claims.axa.travel
Denmark:
Phone: +45 89 87 30 23
Website: worldnomads.claims.axa.travel
Germany:
Phone: +49 (0)335 5622 3012
Website: worldnomads.claims.axa.travel
Netherlands:
Phone: +31 (0)20 8080731
Website: worldnomads.claims.axa.travel
For policies purchased before 1 September 2021:
If you have a question about your claim, please contact the Claims Service team during Cork, Ireland business hours (Mon – Fri 09.00 to 17.00 GMT/GMT+1):
Phone: 1800 903 008 (Eire free call)Phone: +353 21 237 8006 (from overseas)
Email: claimsEU@worldnomads.com
nib Travel Services
PO Box 912
South Cork DSU
Cork, Ireland
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- Emergency Assistance Contact
- Claims contact
Contact our Emergency Assistance Team
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021:
From anywhere in the world:
+353 21 237 8008
For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
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For policies purchased before 1 September 2021:
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available
Contact us
For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021
For policies purchased on or after 1 September 2021:
https://worldnomads.claims.axa.travel
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For policies purchased before 1 September 2021: