What Canadian travellers need to know before going to Portugal
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Portugal is a compact, easy-to-explore country where a laid-back lifestyle, strong café culture and great food add to the appeal for Canadians. Lisbon is rich in history, with centuries-old neighbourhoods, cobblestone streets and historic trams weaving through the city’s hilltop districts. Head north to Porto for port wine cellars and riverside walks along the Douro, or venture inland to the Douro Valley, where terraced vineyards follow the contours of the hills. Further south, the Algarve golden cliffs and surf beaches are a magnet for travellers, while lesser-known regions like Alentejo offer wide-open landscapes, whitewashed villages and a slower pace. A smooth trip starts with smart planning, so be sure to choose the right cover before you leave home.
Choosing the right travel insurance coverage depends on your trip type and planned activities. Each of our four plans – Standard, Explorer, Epic and Annual – offers different coverages and benefit maximums.
| Standard Plan | Explorer Plan | Epic Plan | Annual Plan |
|---|---|---|---|
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Ideal for: Coverage Includes:
Covering the basics for your trip to Portugal. Get a quote |
Ideal for: Coverage Includes:
Optional 'Cancel for Any Reason' available. Get a quote |
Ideal for: Coverage Includes:
Optional 'Cancel for Any Reason' available. Get a quote |
Ideal for: Coverage Includes:
Get a quote |
Portugal’s coastline and more rugged inland regions are made for getting active outdoors. Surfing is a major draw, with consistent waves along the Atlantic coast from Ericeira, a World Surfing Reserve, to the beaches around Peniche and Nazaré. Portugal is a standout destination for hiking, with the Seven Hanging Valleys Trail considered one of the best in Europe. Cycling is another highlight, whether you’re riding through the Douro Valley’s vineyard-covered hills or along coastal routes. Canyoning and coasteering are popular in Madeira and the Azores, while rafting and canoeing offer a different way to explore Portugal’s rivers.
No matter how good of a time you’re having in Portugal, things can happen that mean you have to end your trip early or you’re unable to participate in your full planned itinerary. If you get severely injured or sick while you're travelling, or you get a call from back home and learn that an immediate family member has unexpectedly passed away, you may not be able to complete the rest of your planned trip. World Nomads offers trip interruption coverage that may help you get reimbursed for prepaid, non-refundable travel costs if your plans change for a covered reason.
No one likes imagining the worst, but if you do get seriously sick or have an accident that sends you to hospital, you’ll be glad you purchased travel insurance before you left home. Stayed out too long in the sun on the Algarve and needed medical attention? Had an accident hiking in Madeira? Ate some seafood past its prime and came down with a nasty bout of food poisoning? Emergency assistance is a phone call away.
The best trips are often the ones you’ve planned months in advance, but you can’t predict the future and unexpected situations can sometimes happen before you even set off. Trip cancellation coverage is included in all single-trip and annual travel insurance plans offered by World Nomads and gives you the opportunity to cancel your trip before you depart – but only for covered reasons. Optional Cancel For Any Reason coverage allows you to cancel for any reason that’s not otherwise covered by your plan. Broke up with your partner? You can cancel your trip. Sick dog? You can stay home to care for your fur baby. Change your mind about travelling? There’s no judgment here. Just make sure you purchase Cancel For Any Reason insurance cover within 15 days of making your first trip payment (like booking a hotel or flight).
Nothing gets a trip off to a rocky start quite like arriving in Portugal without your bags. If your checked luggage is lost or delayed, travel insurance benefits may help reimburse you for lost items. Keep original receipts for any personal items you buy – like a toothbrush, medication or a change of clothes. The first step is always to report missing luggage to your carrier and check what compensation they may provide.
Here are our most frequently asked questions about cover for Portugal. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Travel insurance isn’t mandatory, but it’s strongly recommended. Cover for accidents, medical emergencies, cancellations, delays and lost luggage can help protect you against unexpected costs. Whether you’re in a major city or off adventuring in a more remote location, it’s reassuring to know you can get the help you need – especially when it comes to an accident or sudden illness.
Portugal is considered one of the safest countries in Europe. Petty theft can occur in busy areas, so stay aware of your surroundings and keep valuables secure. Check Canadian government advice before travelling and consider travel insurance.
You can make a claim online 24/7. Have your documents and receipts handy to upload, and get started. If you get stuck, you can call us collect on +1 416 646 3723 or send an email to worldnomads@travelguard.com and we will assist you with your claim.
No matter where you are in the world, our 24/7 Emergency Assistance partners at Travel Guard are ready to help – 24 hours a day, every day of the year. Whether it’s a medical emergency, stolen gear, missing bags, or a natural disaster, they’re the first call to make. Need a translator? They can help with that too.
When you call, you’ll be asked if you are experiencing a travel emergency. If you are having a medical emergency, you’ll be connected with Emergency Assistance right away. If your situation is not urgent and you are calling outside of normal business hours, you’ll be able to leave a message and be called back.
The contact information for medical emergency assistance is:
Phone: +1 866 878 0192 (toll-free from Canada and the Continental U.S.); or
Phone: +1 416 646 3723 (collect from anywhere else in the world)
Been working hard for your trip?
We'll work hard to protect it.
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Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
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How travel insurance can help have a positive impact on communities.
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Travel can open our minds and teach us about destinations often far removed from our own. Just like you, as a team of global adventurers, the World Nomads team knows that as thrilling as a vacation abroad can be, our choices, if they are considered, can influence more than just ourselves.
As well as travel insurance, World Nomads offers travelers the opportunity to help fund community development projects via micro donations through the Footprints Network.
When purchasing a policy with us, you can choose to add a small donation to the price, with 100 percent of the funds raised going directly to more than 240 reputable charities and NGOs, including Save the Children, The Fred Hollows Foundation and SURFAID, to name just a few.
Since launching the initiative, the World Nomads Footprints program has raised AUD$5.8million, thanks to the generosity of over 1 million travelers.
Each of the projects we support has a focus on ending poverty, protecting the planet and/or making a global shift toward sustainability and resilience, in line with the United Nations Sustainable Development Goals.
By purchasing travel insurance, you can help support global communities through the World Nomads Footprints program in the following areas:
To contribute, simply get a travel insurance quote for your trip. When you get a travel insurance quote, you have the option to make a micro donation. Then all you need to do is enjoy your travels knowing you are making a difference. You can also keep in touch with us so you can see what project you have helped to fund.
You wouldn’t go on a vacation without taking your passport, right? You wouldn’t get very far. The same goes for travel insurance; it’s something you should consider when getting ready to go on a holiday overseas.
We all know that as organized as you might be, not everything always goes to plan when you’re venturing abroad – items get lost in transit, flights can be canceled and delayed, and injuries and illness can occur.
A travel insurance plan may be able to help, and if you’re a seasoned traveler you’ll know that not only is it inconvenient to have to deal with any of the above, these hiccups can prove costly, especially in another country.
At World Nomads, we offer different levels of cover depending on your country of residence and on the plan and options you select. It’s important you consider exactly what you’ll be doing, where you’ll be going, and what type of vacation you’re planning before choosing a plan, as there are differences.
* Travel insurance isn't designed to cover everything. Full terms, conditions, limitations and exclusions do apply, so be sure to read your full policy wording to avoid surprises. If you have any questions, please get in touch.

You can buy at home or while traveling, and claim online from anywhere in the world. With 150+ adventure activities covered and 24/7 emergency assistance.
Get a quoteIf you are traveling soon and unsure what you can do to give back to the planet, here are just some ways you can make a difference:
Learn more about how you can give back to the places you visit with a small donation by watching this video.
This is only a summary of cover and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
Here are our most frequently asked questions about responsible travel and travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
If you’re into the more intense adventure activities, for example you plan to go skiing and snowboarding, mountain biking downhill, or rock climbing (outdoor), you’ll need to upgrade your cover and pay an additional premium. Please note that once you have purchased a particular level of cover, it can’t be altered mid-trip.
I put my foot in a funny way while I was walking quickly because it was raining. I fell unexpectedly to the floor, face first, so I put my arm out, broke the shoulder and my front teeth hit the ground breaking a tooth.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat you need to know if you plan on doing some of the more adventurous sports on your next trip.
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So you love your high intensity sports and have plenty of adventurous plans for your trip abroad, and while you might know your own limits when it comes to adventure, you may not know that your travel insurance cover has limits.
Don’t get us wrong, we love to take things up a notch when hitting the great outdoors and really experiencing it which is why some of our plans offer cover for many popular adventure sports including rock climbing, scuba diving and skiing, but there’s plenty we don’t cover and limits and exclusions may apply.
If you plan to add high-intensity sports and activities to your trip abroad, then travel insurance should be on your to-do list of things to consider when packing for your next trip. If you have several activities prepared when on the mountain, in the water, or at the snow, you may want to check out our plans to see which one fits your needs the most.
Not getting it right the first time could mean you may not be covered, for example, for medical evacuation and repatriation, and you may end up with a big medical bill.
We have two policies to choose from – Standard and Explorer.
While both plans cover a wide range of sports and activities, activity terms and conditions can vary between them. If you want to take your adventure sport to the next level, you’ll want to consider the Explorer Plan. The Explorer Plan has more generous activity conditions and limits than the Standard Plan. You can get a quote, make a claim, or extend your policy instantly online, even while traveling.
Note: all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.
Depending on your country of residence and which plan you’ve selected you may be covered for some of the following sports and activities:
And many more that you can find under our coverage plans…
The activities and sports listed below are not covered under any of World Nomads policies:
Please be aware that while we cover more than 150 activities, sports and experiences some may not be available under your specific coverage plan. Additionally, there are some we don’t cover under any of our policies. Some key things that we don’t cover include:
Depending on your country of residence you will have access to several of our activities or sports that are listed on multiple levels (from Level 1 to Level 4). This is to reflect the varying degrees of difficulty or intensity.
Cover is automatically provided on the Standard Plan and Explorer Plan when you participate in Level 1 adventure sports and activities overseas. You can upgrade your cover for a range of other activities and experiences and manual work if you select the activities (listed as Level 2, 3 and 4) and pay any required additional premium at the time you purchase your policy as follows:
Always check before you go that you have the right level of cover for your desired activities, as you cannot add any sports or activities after your trip has begun. Also, you can’t upgrade from a Standard Plan to an Explorer Plan mid-trip.
Read your policy carefully, and also check out our adventure, sports activities Help Centre article. Just set your country of residence and check out the complete list of covered activities, and sports. If you are still unsure if you’re chosen sport or activity is covered, please get in touch.
World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 150 activities, you can get a quote, claim, or extend your policy online at www.worldnomads.com. All the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.
Check out our true claims video below to get a behind the scenes glimpse of how we help travelers when something goes wrong.
Travel insurance tip: many travel insurance policies cover white water rafting and kayaking, for example, but Class 6, Extreme and Exploratory Rapids, aren’t covered. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip. Your policy may have special terms, conditions and specific exclusions and conditions for some activities. .
Our Emergency Assistance Team helps take the stress out of already stressful situations and is available 24 hours a day, 7 days a week, 365 days a year.
If you're experiencing a medical emergency, contact our 24/7 Emergency Assistance Team who can help direct you to medical help, and if necessary, work with local authorities to repatriate you home, subject to the terms and conditions of your policy.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team