What to do if you fall suddenly ill
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- 1. Seek medical attention
- 2. Get any reports in writing
- 3. Retain all your receipts
- 4. Cover for some Coronavirus-related events during your holiday
- 5. Need to know more?
- How does my travel insurance policy help me in an emergency?
1. Seek medical attention
If you suddenly feel unwell at any time during your overseas trip, go to the nearest medical centre or hospital. An emergency transport service provider can carry you to the nearest hospital if you’re in too much pain to walk or take public transport.
In case you don’t know the whereabouts of your nearest hospital or doctor’s surgery, you can call our 24/7 Emergency Assistance Team who will direct you where to go. You’ll need to tell them your policy number, what seems to be wrong with you and your current location.
After being examined by a hospital or medical centre doctor, call our 24/7 Emergency Assistance Team again to update them on your situation. If you’re admitted to hospital, our Emergency Assistance Team will correspond with the Admissions Department regarding payments and care arrangements.
2. Get any reports in writing
You will need to provide copies of all reports in relation to your illness. Cover is only provided for illnesses that happen during your trip and not for any existing medical conditions. We may request a report on your medical history from your General Practitioner in New Zealand if we require further information. Types of reports you’ll need to obtain include:
- Emergency medical transport report (if taken to hospital by ambulance or helicopter).
- Treating doctor’s report stating the date you fell ill, the diagnosis and prognosis, as well as the causation of your illness.
- Hospital admission report stating the dates you were admitted and discharged from hospital.
- Other medical reports such as lab reports, specialist’s reports and public health emails confirming a Coronavirus (COVID-19) diagnosis.
- Any correspondence from airline, hotel or railway firms confirming cancellations of any accommodation or journeys that you had paid for.
3. Retain all your receipts
If you wish to claim for any expenses you incurred because of falling ill on your overseas holiday, then you’ll need to be able to provide your receipts. While it’s always necessary to keep receipts for your medical expenses, make sure that you keep any other receipts from your holiday as well. Receipts for hotel stays, flights and even dining receipts (if you experienced food poisoning) may be required to substantiate your claim. Examples of receipts that you should keep include:
- All hospital and doctor’s receipts
- Receipts for pharmaceutical products that you may have purchased
- Pathology receipts
- Hotel, airline, railway, bus company and/or restaurant receipts
4. Cover for some Coronavirus-related events during your holiday
If you or one of your travelling partners contracts COVID-19 at any time during your holiday, and you need to cancel your travel plans, then you may be able to claim for any non-refundable expenses that you had incurred. Your Explorer Plan cover must already be in effect (having already passed your 72-hour waiting period), at the time that you or one of your companions caught COVID-19.
To support your claim, you’ll need to obtain a treating doctor’s report or medical certificate stating the Coronavirus diagnosis. Other documents that you’ll need to provide include pathology reports or official health statements indicating a positive COVID-19 result for you or anyone in your travelling party. Any claims for non-refundable expenses will need to be supported by copies of your receipts.
Please note: Coronavirus cover varies between plans.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details including terms and conditions, limits, and exclusions.
5. Need to know more?
This information may help if things go wrong, and you want to make a claim. All travel insurance plans are different, and cover will vary, depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full details of what you’re covered for.
If you have any further questions about what’s covered and not covered, just ask us.
How does my travel insurance policy help me in an emergency?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat to do if you must cancel your trip due to illness or injury
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As featured in:
- 1. Rearrange or cancel your bookings straight away
- 2. Provide all written documents
- 3. Don’t forget your receipts
- 4. Cover for some COVID-19-related events
- 5. Need to know more?
- What does my travel insurance cover?
1. Rearrange or cancel your bookings straight away
If you’re injured or get ill during your overseas holiday, ask your treating doctor to give you a report or medical certificate stating your diagnosis and period that you will be unfit for travel. Then contact the airlines and hotels with whom you have bookings as soon as reasonably possible. Try to make alternative arrangements for when you’ll be fit to resume your holiday.
If your doctor believes there is no option but to cancel your holiday and return home, then you may be covered for any of your previously paid, non-refundable expenses. However, if you are only unfit for a brief period, then your expenses may only be covered for the time stated on your medical certificate, not for the remainder of your holiday.
Don’t leave it to the last minute to cancel or rearrange your hotel or airline bookings as this may lead to additional costs. If you delay notifying these organisations, then your claim for expenses may not be approved.
Any cover offered for accommodation and flights will only be made up to the maximum benefit limits stated in your Policy Document. That’s why it’s important to read through your policy so that you know the applicable terms and conditions, limits, and exclusions.
2. Provide all written documents
To submit a claim for expenses, you’ll need to submit all the medical reports related to your illness or injury, as well as general correspondence regarding your cancellations. Examples of reports you’ll need to provide include:
- The treating doctor’s report or medical certificate must state the diagnosis, date of injury or when you first noticed the symptoms of your illness, and period that you’ll be unfit to travel.
- The specialist’s report and other medical reports including any medical imaging and pathology reports.
- A hospital admission report confirming the dates that you were admitted and discharged.
- Emergency medical transport reports if you were taken to hospital by an ambulance or helicopter.
- Police report (if the police were called to the scene of your accident).
- Emails or letters from hotels or airlines regarding your cancellations.
- Your itinerary.
3. Don’t forget your receipts
If you cannot provide receipts for your accommodation, flights, and treatment expenses, then your claim may be dismissed, or any payment that you do receive might only be for a minimal amount. Types of receipts that you’ll need to provide include the following:
- Receipts for doctor’s consultations, hospital stays, medical imaging tests, and consultations with any allied health providers.
- Pharmaceutical products.
- Accommodation, flights, train, or bus journeys.
4. Cover for some COVID-19-related events
If you or one of your travelling companions’ contracts Coronavirus (COVID-19) during your overseas holiday, and have to cancel the rest of your trip, then your pre-paid, non-refundable travel expenses may be covered if you have selected the Explorer Plan.
You’ll need to ask your treating doctor for a report stating the diagnosis of COVID-19, as well as a pathology report or public health statement indicating a positive COVID-19 result.
If you are diagnosed with COVID-19 within the 72-hour waiting period after being issued with your Certificate of Insurance, then your non-refundable travel expenses may not be covered.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details including terms and conditions, limits, and exclusions. Please note: COVID-19 cover varies between plans.
5. Need to know more?
This information may help if things go wrong, and you want to make a claim. All travel insurance plans are different, and cover will vary, depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full details of what you’re covered for.
If you have any further questions about what’s covered and not covered, just ask us.
What does my travel insurance cover?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamPlanos Standard, Explorer e Explorer Plus
Por que três planos de Seguro Viagem e quais as diferenças?
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Não há dois viajantes iguais, então por que o Seguro Viagem deve ser o mesmo para todos?
Você pode estar na estação de esqui em Queenstown ou Sapporo, e metade da sua turma decide ficar no café enquanto você se diverte nas pistas. Ou talvez sua irmã sempre alugue um carro quando viaja, enquanto você prefere ir de ônibus. A World Nomads oferece três planos diferentes, com níveis distintos de cobertura, para que você possa escolher o que atenda melhor às suas necessidades.
Três opções de plano
A World Nomads oferece três planos, o Plano Standard, o Plano Explorer e o Plano Explorer Plus, cada um com diferentes benefícios, limites e sublimites de cobertura.
Plano Standard: inclui diversos benefícios, como assistência médica no exterior, cobertura para extravio de bagagem, cancelamento de viagem e determinadas atividades de aventura.
Plano Explorer: Possui todos os benefícios do Plano Standard e mais alguns, incluindo cobertura relacionada à COVID, além de limites e sublimites de cobertura mais altos.
Plano Explorer Plus: Oferece todos os benefícios dos Planos Standard e Explorer, com os mais altos limites e sublimites de cobertura das três opções.
Escolha seu plano com cuidado antes de viajar, pois você não poderá optar por um upgrade, por exemplo passando de um Plano Standard para o Explorer ou o Explorer Plus durante a sua viagem.
Uma maneira fácil de comparar as diferenças é verificar o resumo dos benefícios quando você faz uma cotação em nosso site. A página de cotação também informa quanto custa cada plano e possui links para a verificação das condições gerais da apólice do seguro viagem, que possui todas as informações sobre as coberturas. Para residentes no Brasil, temos parceria com a Chubb para administrar nossos planos, assistência emergencial e sinistros.
Qual plano devo escolher?
É você quem deve tomar essa decisão. Pergunte a si mesmo qual a cobertura necessária se algo der errado. Somente você sabe para onde está planejando viajar, quanto já está investindo, o que planeja fazer, ver e visitar e como sua situação pessoal pode afetar sua escolha.
Este é apenas um resumo da cobertura e não inclui todos os termos e condições do plano. Leia o texto da apólice na íntegra para entender o que está e o que não está previsto na cobertura. Dessa forma, não haverá surpresas caso você precise usar o seu seguro. Caso você tenha alguma dúvida, por favor, fale conosco.
Incapaz de viajar
Eu estava grávida de 8 semanas, mas dois dias antes da minha viagem, tive que ir ao hospital para fazer exames de emergência devido a um sangramento. Me disseram que o coração do feto havia parado de bater e que eu deveria esperar pela eliminação espontânea, o que poderia acontecer a qualquer momento nos 14 dias seguintes e por isso eu não poderia mais viajar, porque isso colocaria a minha saúde em risco.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamObtenha uma cotação de seguro de viagem
Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo
Faça uma cotação
Standard vs Explorer vs Explorer Plus Plans
Why three travel insurance plans and what’s the difference?
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No two travelers are the same, so why should travel insurance be one-size-fits-all? You might be at the ski lodge in Queenstown or Sapporo, and half your crew are heading to the café while you hit the slopes. Or maybe your sister always rents a car when she travels, while you prefer to bus it. World Nomads offers three plans with different levels of cover so you can choose one to suit your needs. Three plans to choose fromWorld Nomads offers three plans – a Standard Plan. an Explorer Plan and an Explorer Plus Plan – each with different benefits, limits and sub-limits of coverage.
Please choose carefully from the outset, as you can’t upgrade from a Standard Plan to an Explorer or Explorer Plus Plan mid-trip. An easy way to see the differences is in the coverage summary when you get an instant online quote. The quote page will also tell you how much each plan costs and has links to the policy wording, which details the coverage in full. For Brazilian residents, we partner with Chubb to administer our plans, emergency assistance and claims. Which plan should I choose?That’s your decision to make. Ask yourself, how much coverage will you need if something goes wrong? Only you know where you’re planning to go, how much you paid, what you’re planning to do, see and visit, and how your personal situation might influence your choice. This is only a summary of cover and does not include the full terms and conditions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch. |
True Claims Stories
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Come to a sticky end?
- Called to jury duty?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need drugs?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- You or a family member dead?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quotePor que contratar um seguro viagem?
Quer saber mais sobre Seguro Viagem e o que ele pode fazer por você?
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Na maioria dos casos, não ocorrem problemas em viagens. No entanto, as contas médicas podem ser exorbitantes se você sofrer um acidente ou ficar doente inesperadamente no exterior. Só por isso, o Seguro Viagem vale a pena. Listamos três coberturas essenciais que são muito procuradas, mas há muitas outras - faça uma cotação para ver a nossa lista de coberturas! Cobertura médica e regresso sanitárioSe existe um grande motivo para contratar um Seguro Viagem, é esse! Em muitos casos, se você ficar doente, o hospital não o tratará sem pagamento antecipado ou comprovante de uma apólice de seguro. O Seguro Viagem World Nomads pode cobrir despesas médicas no exterior, incluindo:
Esta não é uma lista completa sobre o que está, ou não, coberto pelo Seguro Viagem. Limites e condições se aplicam em diversos casos e podem variar dependendo do plano que você adquirir e do seu histórico médico. Para mais informações, leia atentamente o Manual do Segurado antes de adquirir o produto e veja todas as condições, coberturas, limites e riscos excluídos. Cancelamento de viagemCancelar a sua viagem pode acontecer nos momentos em que você menos espera. Quando você começa a pagar por suas passagens aéreas e acomodações, já faz sentido proteger o seu investimento comprando um Seguro Viagem. Todos os nossos planos podem ajudar a reaver alguns custos não reembolsáveis que você terá se você não puder viajar porque:
BagagemAs malas podem ser extraviadas e os pertences podem ser roubados. A perda de objetos pessoais é uma das principais razões pelas quais as pessoas contratam Seguro Viagem. Apesar do rastreamento, códigos de barras e de todo o processo envolvido, não é tão incomum que uma ou duas malas se desviem dos voos. Esperamos que não seja a sua. E se for, nossos planos podem ajudá-lo na perda, roubo ou dano quando a sua bagagem foi devidamente entregue aos cuidados da companhia aérea. Nós também podemos cobrir itens essenciais se a sua mala estiver atrasada - pense em produtos de higiene pessoal, roupa íntima, uma camisa limpa e algumas meias. Não se esqueça de ler o Manual do Segurado para ver todos os detalhes, não pense que seus pertences estarão cobertos em qualquer situação, pois condições ou exclusões podem ser aplicáveis. Este é apenas um resumo da cobertura e não inclui os termos e condições completos. Você deve ler o Manual do Segurado para entender o que está e o que não está coberto. Dessa forma, não haverá surpresas se você precisar usar qualquer cobertura. Em caso de dúvidas, entre em contato conosco. |
Quer saber mais sobre a nossa cobertura?
Você pode comparar nossos preços e coberturas dos planos Standard e Explorer fazendo uma cotação online.
Apendicite em Chiang Mai.
Gostaria que todos soubessem da minha gratidão por toda a ajuda que recebi da World Nomads em um dos momentos mais dolorosos e assustadores da minha vida. Nunca pretendi usar o meu seguro e nunca usei em nenhuma das minhas viagens anteriores, mas desta vez uma dor de estômago repentina e insuportável me forçou a ir ao hospital enquanto estava na Tailândia (Chiang Mai Ram Hospital). Eu pensei que conseguiria o antibiótico certo e final da história. Mas não, o caso real foi que meu apêndice estava inflamado e infectado. A única maneira de lidar com isso era realizando uma cirurgia. Eu simplesmente não podia acreditar! Foi assustador, eu estava sozinho e eles foram incríveis, responderam imediatamente por e-mail, o que foi fantástico, porque eu não tinha tempo para fazer telefonemas. E junto dos Serviço Internacional de Pacientes do Hospital, cuidaram de tudo e salvaram a minha vida. Eu só quero que todos estejam cientes da importância de ter um seguro, e um bom, mesmo que pensem que são saudáveis e que nada de ruim vai acontecer, coisas inesperadas acontecem o tempo todo e isso pode arruinar a sua diversão e a sua conta bancária. Estou muito agradecido por ter meu seguro World Nomads sempre ao meu lado.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamObtenha uma cotação de seguro de viagem
Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo
Faça uma cotaçãoWhy buy travel insurance?
Learn more about travel insurance and what it does.
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In most cases, traveling goes without a hitch. Yet, medical bills can be crippling if you’re accidently injured or unexpectedly ill overseas. For that alone, travel insurance is worth it. We’ve listed three of the main things people want cover for, but there are many more – have a look at our list of benefits! Medical and medical evacuationIf there’s one big reason to buy travel insurance, this is it. In many cases, if you get sick, the hospital won’t treat you without upfront payment or providing proof of an insurance policy. World Nomads travel insurance can cover overseas medical expenses including:
This is not a full list of what's covered. There are limits and conditions that apply, so for more information read your policy carefully before you buy. CancellationHave to cancel your trip can't happen at the times you least expect it. When you start paying for your airfares and accommodation, it only makes sense to protect what you've spent in case you can't travel. All of our policies can help cover flights and accommodation if:
BaggageBags go missing from airline check-ins and things get stolen too. Loss of personal belongings is one the main reasons people buy travel insurance. Despite tracking, barcodes and all the rest of it, it’s not all that uncommon for a bag or two to go astray on flights. Hope it’s not yours. If it is, our policies can help you for loss, theft or damage when your bag is checked in with a carrier. We can also cover you essential items if your bag is delayed – think toiletries, undies, a clean shirt and some socks. Don’t forget to read the policy wording when you hit the quote button as all plans are different – don’t just assume your gear is covered in every situation, as conditions or exclusions may apply. This is only a summary of cover and does not include the full terms and conditions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch. |
Want all the details?
You can compare the Standard and Explorer plans and prices through getting an instant online quote.
True Claims Stories
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Come to a sticky end?
- Called to jury duty?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need drugs?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- You or a family member dead?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteHistórias verdadeiras do departamento de Sinistros
Qualquer coisa pode acontecer em uma viagem (e acontece).
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Leia os melhores depoimentos dos piores casos que nós tratamos ao longo dos anos.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamObtenha uma cotação de seguro de viagem
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