Worldwide 24 hour Emergency Assistance

Wherever you are, we’re there to help!

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Emergency Assistance for UK Residents

(Your World Nomads policy is backed by Millstream)

Call the assistance team at Specialty Assist. They're available 24 hours/7 days.

Phone: +44 20 7183 3751 (Call via an operator reverse charges*. Not toll free.)

Phone: 020 7183 3751 (from the UK)

Email:[email protected]

Australian and New Zealand Residents

(Your World Nomads policy is backed by Lloyds)

If it's an emergency, call our Emergency Assistance Team 24/7 based in Sydney , Australia

Phone: +61 2 8263 0470; or

Phone: +61 2 8292 1470 (reverse charges* via an operator from anywhere in the world)

Email:[email protected]

Brazilian Residents

(Your World Nomads policy is provided through Zurich Insurance Group)

Call the assistance team at Zurich (WT Assist). They're available 24 hours a day, 7 days a week:

Phone: +1 877-660-2844 (from anywhere in the world)

Phone: (11) 2526-9312 (from Brazil); or

Whatsapp: +57 316 851-0533

Email:[email protected]

Canadian Residents

(Your World Nomads policy is backed by AIG)

Call the assistance team at Travel Guard. They're available 24 hours a day, 7 days a week:

Phone: +1 866 878 0192 (toll-free from Canada and the Continental U.S.); or

Phone: +1 416 646 3723 (collect from anywhere else in the world)

Email:[email protected]

U.S Residents

(Your World Nomads policy is backed by Nationwide)

Call One Call Worldwide Travel Assistance Services available 24 hours, 7 days a week , 365 days a year.

Telephone: +1-855-878-9588 (toll free within the US and Canada)

Telephone: +1-603-328-1329 (toll free outside the US and Canada)

Telephone: +1-603-328-1384 (Collect*)

Email: [email protected]

Irish Residents

(Your World Nomads policy is backed by Millstream)

Call the assistance team at Specialty Assist. They're available 24 hours/7 days.

Phone: +44 20 7183 3751 (Call via an operator reverse charges*. Not toll free.)

Phone: 020 7183 3751 (from the UK)

Email:[email protected]

Residents of all other countries

(Your World Nomads policy is provided through Bupa Global Travel)

Call the Bupa Global Assistance team in Denmark. They're available 24 hours a day, 7 days a week:

Phone:+45 70 23 24 61 (calls are not toll free. You can claim your itemised call costs)

Text message: +45 42 41 30 00 (include your policy number in the text message. No phone calls.)

Email:[email protected]

*Reverse charges/collect calls can be made in most countries by contacting the international operator, however, there may be restrictions when using mobiles. If you aren't sure then ask your hotel reception to connect you.

Be prepared.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
  • Prescribed medication (if any)

Toes Caught in Bike Spokes.

I was riding my bicycle along a remote stretch of road with my son on the back on a child seat. Somehow my son managed to get his toes through the frame of the bike and his foot caught in the spokes and brought the bike to a sudden stop. His foot and ankle were completely twisted around and facing backwards, his shoe and sock had come off and all the skin had been flayed off his ankle and heel - it looked like there was bone visible. My mobile phone would not work so I went to a nearby house where the 96 year old owner called the ambulance. When the ambulance came they immobilized the foot and ankle and took us to the hospital. The emergency room could not determine whether it was a fracture in the growth plates or a severe sprain so they splinted it and referred my son to an Orthopedic doctor.
British Nomad.