For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Before leaving on your trip, read your policy carefully to ensure it provides the cover you need.
Check out the list of policy benefits to see what you're covered for so you'll know what (and how much) you can claim for.
To give you an idea, you can claim medical expenses incurred while on your trip and outside your country of permanent residency, medical evacuation and additional expenses, cancellation costs, funeral expenses, emergency dental treatment, luggage and personal effects, and personal liability.
You should always refer to your policy wording for the full description of terms and conditions, benefits, and exclusions and of course you can always contact us with any questions or concerns.
How do I make a claim on my travel insurance?
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For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
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For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021:
From anywhere in the world:
+353 21 237 8008
For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
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For policies purchased before 1 September 2021:
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For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021
For policies purchased on or after 1 September 2021:
https://worldnomads.claims.axa.travel
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For policies purchased before 1 September 2021: