If your registered or checked-in baggage has arrived, but it's been damaged by the carrier while in transit, you can make a claim for the costs incurred to repair or replace these damaged items.
You can make a claim for the costs to repair the damaged bag itself or damaged items within the bag (with some exceptions - see ‘what’s not covered). How much you can claim per item and in total depends on your Country of Residence and which plan you buy.
We offer two plans – Standard and Explorer – each of which offers different levels of coverage depending on your Country of Residence. It is up to you to choose what plan has the right level of coverage to meet your travel needs.
If your claim is successful, we will pay the lesser of:
We will pay up to the single item limit for your policy as shown in the Summary or Cover, depending on your Country of Residence and policy selected, for a single item, pair, or set of items.
Note: Be aware that any baggage claim submitted is subject to a policy excess of $100 USD deducted per person, per claimable event.
To make a claim for your checked-in damaged baggage or belongings you must:
Travel insurance tip: be sure to take photos of any damage, which can be submitted with your claim.
Watch the video to learn how our travel policy can provide cover for all of your tech gear during your travels.
With World Nomads you can get an instant quote anytime, anywhere, before you leave home or while you’re on the road.
Travel insurance isn’t designed to cover everything, so take the time to read the full description of cover in the policy wording for the full details on what’s not covered. Some of the things that aren’t covered include:
For more information on all things luggage, check out our guides on:
Travel insurance doesn’t cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states, or provinces. Please carefully read your policy wording for a full description of coverage. If you have any questions, please contact us.
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.