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Travel tips for the COVID-19 era

If you are getting ready to travel here are some tips to know before you go

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Key travel insurance tips for traveling in the age of COVID-19

At World Nomads, we’ve heard stories from many travelers telling us about how much they miss traveling and how they have had their dream trip disrupted by Coronavirus (COVID-19).

Dealing with eye-watering medical and quarantine bills is something most of us don’t budget for. To avoid some nasty surprises, we’ve compiled these handy tips that we hope will give you the upper hand for your next trip in this new traveling era of COVID-19.

While we can tell you what you should expect or look out for, we can’t tell you what you’ll need to know for your exact destination, so our number one tip is to check in with the government authority of the country you’re heading to, or through, and familiarize yourself with any new or existing COVID-19 requirements for entry...

Tip 1: Allow extra time at airports, particularly when traveling internationally:

If you’ve been given the greenlight to travel then we envy you, but it also means there may be a few more hoops for you to jump through. Many countries have implemented extra measures at borders, with airport and customs staff taking extra measures to collect health declarations at arrival, as well as travelers’ visa requirements and contact details. You may need to complete a travel risk assessment, undergo a COVID-19 test, or provide more information on where you’ve been and where you’re going. Be ready to add in an extra two to three hours if traveling in a large group or if you need to make a flight connection.

Tip 2: Get ready to quarantine:

While many countries have quarantine measures already in place, some countries may not have them until you arrive, or, you may be asked to go into mandatory quarantine if authorities believe you have come in contact with someone diagnosed with COVID-19 or if an outbreak occurs. Please note that if you need to go into compulsory quarantine as required by the government to return to your home country, you will have to factor in the costs as this is not covered under World Nomads travel insurance policies.

Tip 3: Special visas and stay permits may be the new normal:

To kick-start tourism some popular destinations now require new tourist visas (e.g. Thailand, Costa Rica, Japan) with new rules in place to combat COVID-19 ensuring travellers visiting their country have a level of cover to pay any potential medical costs. We’re seeing more countries introduce these visas and with some new requirements travellers may need to:

  • Buy extra locally-based travel insurance;
  • Pass extra health tests to confirm you’re COVID-19 free;
  • Provide a letter outlining your travel insurance cover benefits;
  • Provide a letter agreeing that any required medical treatment will be paid by you if upon arrival you have a positive Polymerase Chain Reaction (PCR) test or show symptoms of COVID-19.

Whether or not you’ll need to do this depends on the visa requirements at the countries you are traveling to or through. Also be prepared to use your credit card or have the funds if you’re asked to go to a hospital or need to quarantine on arrival.

 

Tip 4: Get tested for COVID-19 before you board your flight:

Now more than ever there are key benefits to getting a clean bill of health right before you go overseas. A growing number of airlines and governments now require travelers to produce a PCR test that shows they are negative for COVID-19. Many people have had to cancel their trips at the last-minute or have had significant losses because they didn’t get tested, or their PCR test was delayed. Make sure you know when the test needs to be taken – you'd hate to have it not count as you took it five hours before the eligible time period kicked in. Current reports have test times varying from 48 to 72 hours before your flight - check with the government at the destination you are heading to or through for any requirements and be sure you leave enough time to get tested and have the results back in time before you arrive at the airport to avoid delays, having to reschedule or deal with any further losses.

Tip 5: Research your travel bubbles, travel corridors and travel tiers:

Many countries and regions are planning or have implemented travel bubbles, travel corridors and travel tiers. It can get confusing knowing who can go where and when so it’s important to keep an eye on government and travel websites for travel alerts and what levels of travel may be in place, especially if you’ve bought your travel insurance quite far in advance of your travel dates (a lot can change in a week or two when it comes to COVID-19!). Be aware some travel bubbles are one way only – for example between New Zealand and Australia – this could mean added costs if you haven’t done your research. If that bubble does pop you could be required to go into quarantine if you’re already traveling, or you may have to cancel your trip if you haven’t left home. Many travel tiers and corridors can change at a moment’s notice when COVID-19 cases go up or down and may cause a big headache if you’ve booked tours, have connecting flights, and need to cancel or rearrange your flight and accommodation dates.

Tip 6: It pays to be an admin junkie:

One thing that remains super important with COVID-19 is keeping copies of receipts and your paperwork when you travel. It’s a good idea to send a copy to a friend or family member at home, as well as yourself via email, so you can always access them easily. When you first head off on your trip, you may need evidence of your planned travel and accommodation costs, and medical documents confirming you’ve got a clean bill of health. If you need to make a claim after you’ve returned home, you may need to:

  • Provide proof of ownership;
  • Provide any supporting police or carrier reports;
  • Provide any evidence of accommodation, airline and tour operator related charges;
  • Provide any medical evidence especially if you or your loved ones had an accident, fell ill or had to quarantine and had to use a credit card for extra costs and wish to be reimbursed.


Tip 7: Plan for a risk-free holiday and remember to have fun:

If you’re lucky enough to have a holiday planned out and everything goes to plan, you should take every measure possible in place to avoid putting yourself and others at risk of getting COVID-19. Some things that will help you have a stress-free holiday include:

  • Always remember to keep social distancing
  • Wear a face mask and carry hand sanitizer
  • Comply with rules and any customs in the country that you’re visiting
  • Consider driving (if properly licenced in the country you’re in) rather than flying, taking a train or bus to your next destination
  • Use online or contactless reservations and check-in using contactless payment
  • Self-cater when possible
  • Try and avoid large crowds.

At the end of the day, your holiday is meant to be packed with fun and not stress. The better informed and prepared you are, the more fun you’ll have!

You can read more about the latest information on Coronavirus. If you have any unanswered questions our FAQ's section may be able to help out. 

 

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance – and it’s often cheaper than you might think! Featuring coverage for more than 150 activities, quotes are fast, free and you can do it all online at www.worldnomads.com. All of the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

 

Did you know travel insurance covers...

You can also buy away from home or buy more cover if you extend your trip. Plus, you can claim online anytime, anywhere in the world.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Airline lost your gear?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Lumina/IStock

Travel Insurance Cover for COVID-19 Related Events

Travel insurance may help if Coronavirus cancels your travel plans.

    As featured in:

  • As featured in:
All our travel insurance plans include the following cover in relation to Covid-19:
  • Emergency Medical and repatriation if you get sick with Coronavirus while overseas.
  • Cancellation cover in the event of sudden illness or leave is cancelled and you are a member of the armed forces, police or a certified medical professional. Benefit limits, conditions and exclusions also apply.

Cover and benefit limits apply and vary between plans.

Benefit Standard  Explorer 
Emergency medical expenses overseas Yes Yes
Medical repatriation/ evacuation (including funeral expenses or repatriation of your remains if the worst-case scenario happens) Yes Yes
Trip disruption cover
Note: Check your policy wording for full details, including benefit limits, conditions and exclusions.
YES Yes

What do I do if I get COVID-19 before or during my trip?

If you need to cancel or cut short your trip due to yourself or a travel companion being diagnosed with COVID-19 by a medical practitioner, and certified as unfit to travel, or if an immediate relative is hospitalised or dies due to coronavirus, we have provided some tips below, especially if you intend to make a claim. Please follow these simple tips:

  • Isolate! And seek the relevant medical attention.
  • Contact your doctor as soon as reasonably possible. They will need to certify that due to the COVID-19 diagnosis you are medically unfit to continue with your original travel plans. The diagnosis of Coronavirus must be made after policy purchase.
  • Don’t delay in the cancellation of your plans to maximise the opportunity of refunds from your providers.
  • Always keep receipts for any trip payments you make and, wherever possible, request written reports from providers or local authorities.

Travel insurance isn’t designed to cover everything, so make sure you’re careful with your planning and you read the Policy Wording to make sure you understand what’s included and what’s not, as well as the terms, conditions, limitations and exclusions. If you have any questions get in touch.

Contact our 24/7 Emergency Medical Assistance teams as soon as possible, so they can support you from the time you fall sick or get injured until the time you get home.

When you call please have ready:

  • Your policy number
  • A contact number and travelling companion details for where you are now
  • The nature of your problem
  • Your location

Bag snatched in Latvia.

It was my final day in Riga, Latvia. In my small bag I keep all my valuables, because hostels can't always be reliable with safekeeping. It contained my new GoPro, Iphone, digital camera, laptop and hard drive, plus my emergency money (200 euros). I planned on using my cameras and computer for editing later that afternoon. The coast was amazing and, as it got late, I decided to take the train back to Riga city. As I was getting off the train, down the vertical steep steps, I had my bag snatched off my shoulder. In seconds, the doors closed and the train pulled off. Telling authorities on the platforms immediately, they could not assist and referred me straight to the police. Feeling helpless, I went to the police where I was kept for hours, because of English barriers and translations of documents. I walked out just after midnight with my report. A day trip I won't forget soon.
C.E. Australian in Latvia.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Lumina/IStock

Travel Insurance Cover for COVID-19 Related Events

Travel insurance may help if Coronavirus cancels your travel plans.

    As featured in:

  • As featured in:
All our travel insurance plans include the following cover in relation to Covid-19:
  • Emergency medical and repatriation if you get sick with Coronavirus while overseas (if deemed medically necessary).
  • Cancellation cover in the event of sudden illness (subject to confirmation by a medical practitioner that you are too ill to travel).

World Nomads travel insurance for Coronavirus and our plans

  • Our Standard and Explorer plans offer cover for emergency medical assistance if you get sick with Coronavirus (COVID-19) overseas – cover includes medical assistance, repatriation and hospitalisation benefits along with some cancellation cover in the Trip Disruption section.

Benefit limits apply and vary between plans.

Benefit Standard  Explorer 
Emergency medical expenses overseas Yes Yes
Medical repatriation/ evacuation (including funeral expenses or repatriation of your remains if the worst-case scenario happens) Yes Yes
Trip Disruption Cover
Check your policy wording for full details, including benefit limits, conditions and exclusions
Yes Yes

 

What do I do if I get COVID-19 before or during my trip?

If you need to cancel or cut short your trip due to yourself or a member of your travelling party being certified as too ill to travel with COVID-19 by a medical practitioner, or if your immediate relative is hospitalised or dies due to coronavirus, we have provided some tips below, especially if you intend to make a claim. Please follow these simple tips:

  • Isolate! And seek the relevant medical attention.
  • Contact your doctor as soon as reasonably possible. They will need to certify that due to the COVID-19 diagnosis you are medically unfit to continue with your original travel plans. The diagnosis of Coronavirus must be made after policy purchase.
  • Don’t delay in the cancellation of your plans to maximise the opportunity of refunds from your providers.
  • Always keep receipts for any trip payments you make and wherever possible, request written reports from providers or local authorities.

Travel insurance isn’t designed to cover everything, so make sure you’re careful with your planning and you read the Policy Wording to make sure you understand what’s included and what’s not, as well as the terms, conditions, limitations and exclusions. If you have any questions get in touch.

How to get medical assistance

Contact our 24/7 Emergency Medical Teams as soon as possible, so they can support you from the time you fall sick or get injured, until the time you get home.

When you call please have ready:
• Your policy number
• A contact number and travelling companion details for where you are now
• The nature of your problem
• Your location

Bag snatched in Latvia.

It was my final day in Riga, Latvia. In my small bag I keep all my valuables, because hostels can't always be reliable with safekeeping. It contained my new GoPro, Iphone, digital camera, laptop and hard drive, plus my emergency money (200 euros). I planned on using my cameras and computer for editing later that afternoon. The coast was amazing and, as it got late, I decided to take the train back to Riga city. As I was getting off the train, down the vertical steep steps, I had my bag snatched off my shoulder. In seconds, the doors closed and the train pulled off. Telling authorities on the platforms immediately, they could not assist and referred me straight to the police. Feeling helpless, I went to the police where I was kept for hours, because of English barriers and translations of documents. I walked out just after midnight with my report. A day trip I won't forget soon.
C.E. Australian in Latvia.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team