Travel Insurance when visiting the Caribbean
Essential travel insurance tips
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Your Caribbean adventure could be trekking through rainforests in Dominica or taking a splash in the waters of Aruba. With its countless island destinations, Irish travellers will have the time of their lives when they visit the Caribbean. You may like to consider purchasing travel insurance first just in case your island adventure takes a turn for the worst.
What’s Covered
World Nomads offer travel insurance for Irish travellers who can choose between the Standard Plan and Explorer Plan as they both offer different levels of cover.
The following is a brief list of what we cover. Each policy has different conditions and limits, please check your policy wording for a thorough list of what is and is not covered.
Overseas emergency medical: cover is offered for hospitalisation (both inpatient and outpatient), as well as treatment at medical centres in the place where you are staying. You must notify our 24/7 Emergency Assistance Team in the first instance. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky) and monitor your medical treatments if needed to make sure you are given proper care.
Overseas emergency dental: must relate to an injury that you sustain on your overseas trip. There is no cover for routine treatment such as regular dental cleans or check-ups.
Baggage cover: if your baggage or personal belongings are lost or damaged during your trip, then you may claim for these. However, claims without supporting documentation such as police reports and receipts may not be covered. Benefit limits, conditions and exclusions apply.
Extended stays: if you decide to lengthen your overseas holiday, you may extend your travel insurance up to a maximum of 12 months past the start date listed on your Certificate of Insurance.
Medical evacuation and repatriation: we offer emergency medical transport and repatriation back to Ireland if medically necessary and authorised by our emergency medical assistance team.
Cover for Coronavirus-related events: Irish travellers may be covered for their non-refundable travel expenses if they are forced to cancel their holiday plans due to a Coronavirus diagnosis. For more information, please read our Coronavirus cover article, which includes all the details, including benefit limits, conditions, and exclusions.
How to get the most out of your insurance when visiting the Caribbean
We recognise that you may have different activities and experiences in mind for your overseas adventures.
Our Standard Plan provides cover for all the main risks facing overseas travellers such as illness, injuries, and theft. While the Explorer Plan offers everything that the Standard Plan does, the benefit limits and/or sub-limits are higher, and a wider range of activities are included.
For instance, if you wanted to go Scuba diving in the crystal-clear waters of the Caribbean, then you might want to check out all the different levels of coverage that we offer, and to find out what conditions or exclusions apply for this underwater activity.
Though both our Standard and Explorer plans include benefits for Scuba diving, each plan has a different level of coverage and may exclude certain types of diving or dives of a certain depth. Be sure to check your policy for exclusions, such as search-and-rescue missions.
Besides Scuba diving, World Nomads offers cover for 150+ adventure activities including:
- Surfing.
- Hiking.
- Backpacking.
- Kayaking.
- Sandboarding.
- Snorkelling.
If your favourite sport isn’t on the list get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.
What to look out for when travelling around the Caribbean
Like all holiday destinations, there are certain dangers that can present a challenge for anybody travelling through the Caribbean. Check your policy for all the conditions and exclusions associated with the following risks:
Extreme weather: this island region is sometimes struck by fierce storms that damage hotels and disrupt lines of transport.
Travel insurance tip: if your booked accommodation becomes uninhabitable due to extreme weather conditions, you may be eligible to claim for alternative accommodation and transport expenses up to the policy limit (Explorer Plan).
Crime: thieves are known to prey on unsuspecting tourists whose bags may be snatched from them in street mugging incidents or sneakily taken whilst their attention is diverted elsewhere.
Travel insurance tip: if you are the victim of a theft, you must obtain a written police report as soon as you can. Where possible, provide witness details along with any photographs, comply with all the conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim you make.
What’s not covered
Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions, as well as the terms and conditions.
- Pre-existing conditions as explained in your policy.
- Treatment that you had been having in Ireland, before travelling to the Caribbean.
- Unattended luggage and other personal items that are damaged, lost or stolen.
- Expenses that other organisations such as hotels or transport companies are responsible for paying.
- If you are under the influence of alcohol or drugs.
- Failing to comply with official organisations and our 24/7 Emergency Assistance Team to repatriate you back to Ireland.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Travel Insurance when visiting the Caribbean
Essential travel insurance tips
- Trusted by:
Trusted by:
Why spend your next holiday on the couch doing Sudoku puzzles, when you could be sipping cocktails watching the sun go down in Jamaica or Puerto Rico? With countless island destinations to choose from, you can explore the Caribbean’s verdant rainforests and white sand beaches.
Before you book your flight for this popular holiday destination, you might want to consider buying travel insurance first.
What’s covered?
For all the beauty in the Caribbean, there is also the possibility of running into unexpected trouble. The following are some examples of how travel insurance can help if the unexpected happens to you:
Overseas emergency medical: if you become sick or are injured then your travel insurance may cover your treatment, hospitalisation, and medication expenses. However, you must notify our 24/7 Emergency Assistance Team as soon as reasonably possible. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care could be tricky) and monitor your medical treatments if needed to make sure you are given proper care.
Emergency medical evacuation: if you are injured and require emergency transport to the nearest hospital via ambulance or helicopter, then the transportation costs may be covered. You will need to check with our 24/7 Emergency Assistance Team first.
Medical repatriation: we offer emergency medical repatriation back to the UK if medically necessary and authorised by our emergency medical assistance team.
Baggage cover: if your bags or other personal items are stolen, delayed, or go missing during your holiday, report the incident to the local police and get a Loss Report from them, as you’ll need to include this as supporting evidence, along with your receipts for these items, when submitting your claim. Benefit limits, conditions and exclusions apply.
Extended stays: you may extend your travel insurance policy past the expiration date if you’re planning to stay longer in the Caribbean. This will need to be done prior to the current expiration date of your policy and can be extended up to 12 months from the start date of your policy.
Rental car excess (Explorer Plan): if you have your rental car stolen or damaged, then you may be covered for the excess amount if you have purchased the Explorer Plan. Benefit limits, terms and conditions, and exclusions apply.
Cover for Coronavirus-related events: British travellers may be covered for medically necessary expenses if they get Coronavirus in the Caribbean. To find out what cover applies to you, read our Coronavirus cover article, which has all the details, including benefit limits, conditions, and exclusions.
How to get the most out of your insurance when visiting the Caribbean
The policy that you ultimately choose should depend on what type of Caribbean holiday you are planning to have. World Nomads offers two travel insurance plans, the Standard Plan and the Explorer Plan.
Both plans offer travel insurance essentials such as trip cancellation cover, baggage cover and emergency medical evacuation cover. However, the Explorer Plan offers higher benefit limits and/or sub-limits than the Standard Plan, as well as cover for a wider range of activities.
For example, if you plan to go hiking in the mountains of St Lucia, then you might want to check out our different levels of cover for hiking in case you are injured. World Nomads offers different levels of cover for hiking depending on the altitude, these include:
- 3,000 metres (Level 1).
- 4,500 metres (Level 2).
- 6,000 metres (Level 3).
Note: make sure you check your policy for specific exclusions, such as search-and-rescue missions.
Besides hiking, World Nomads offers cover for 150+ adventure activities including:
- Surfing.
- Backpacking.
- Scuba diving.
- Kayaking.
- Sandboarding.
- Snorkelling.
If your favourite sport isn’t on the list, get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.
What to look out for when travelling around the Caribbean
Here are some common problems that travellers can encounter when visiting the region:
Extreme weather: well known as a sun-drenched paradise with a year-round warm climate, the Caribbean Islands are occasionally lashed by powerful tropical storms that wreak widespread destruction.
Travel insurance tip: if a hurricane, flood, or another natural disaster damages the hotel or hostel that you are booked to stay at, then you may be covered for transport expenses to and accommodation with an alternative provider up to the policy limit. (Explorer Plan).
Crime: travellers to the Caribbean are sometimes the targets of bag snatchings and other types of crimes, both petty and more serious.
Travel insurance tip: if you are the victim of a theft, you must obtain a written police report as soon as you can. Where possible, provide witness details along with any photographs, comply with all conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim you make.
What’s not covered?
Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions, as well as the terms and conditions.
- Any pre-existing conditions, unless otherwise stated in your policy.
- Travelling to or staying in a country that the British Government has issued a public directive instructing travellers to avoid travel.
- Being under the influence of alcohol or any illegal substances.
- If you are acting in an irresponsible manner or not complying with local laws.
- Disobeying your treating doctor’s directions and/or those of our Emergency Assistance Team.
- Stolen, lost or damaged personal belongings that were left unguarded.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Travel Insurance when visiting the Caribbean
Essential travel insurance tips
- Trusted by:
Trusted by:
The Caribbean, with its many island destinations such as Jamaica, St Lucia, and the Dominican Republic, has always been a mecca for international travelers who dream of escaping chilly climates and their frantic way of life. If you’re planning a trip to this unique part of the globe, considering travel insurance can provide support if your Caribbean holiday suddenly goes awry.
What’s covered
World Nomads travel insurance provides cover for illness, injury, or damage to your personal belongings. Depending on your Country of Residence and the plan you have selected, you may be covered for:
Overseas emergency medical: if you’ve had an injury or need urgent medical attention and require a medical centre or hospital, you must contact our 24/7 Emergency Assistance Team in the first instance. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky) and monitor your medical treatments if needed to make sure you’re given proper care.
Medical evacuation and repatriation: we offer emergency medical transport and repatriation back to your Country of Residence if medically necessary and authorised by our emergency medical assistance team.
Baggage cover: if your baggage or other personal belongings are lost or damaged during your trip, then you may claim for these. However, claims without supporting documentation such as police reports and receipts may not be covered. Benefit limits, conditions and exclusions apply.
Extended stays: if you are having way too much fun on your Caribbean holiday and choose to stay longer, you may also extend your travel insurance for a maximum of one year past the start date of your policy.
Coverage for some Coronavirus (COVID-19) related events: if you are forced to cancel your holiday plans due to being diagnosed as having Coronavirus by your treating doctor, then you may claim for any non-refundable travel expenses. To find out what cover applies to you, read our Coronavirus cover article, which has all the details, including benefit limits, conditions, and exclusions.
How to get the most out of your insurance when visiting the Caribbean
The two travel insurance plans that we offer are the Standard Plan and the Explorer Plan. Both offer cover for injuries, illness, trip cancellation expenses and theft. However, the Explorer Plan offers higher benefit limits and/or sub-limits than the Standard Plan and cover for a wider selection of activities.
For example, if you plan to go Scuba diving in the turquoise waters of the Caribbean, then you might want to consider our levels of coverage for Scuba diving in case you are involved in a Scuba diving accident.
Though both our Standard and Explorer plans include benefits for Scuba diving, each plan has a different level of coverage and may exclude certain types of diving or dives of a certain depth. Be sure to check your policy for exclusions, such as unguided dives or search-and-rescue missions.
Besides Scuba diving, World Nomads offers cover for 150+ adventure activities including:
- Surfing.
- Hiking.
- Backpacking.
- Kayaking.
- Sandboarding.
- Snorkelling.
If your favorite sport is not on the list get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.
What to look out for when traveling around the Caribbean
The Caribbean is a tropical playground where travelers from all over the world gravitate to enjoy the lush wilderness, white sand beaches and laid-back vibes. However, getting sick or injured could prove to be very costly, you may want to consider purchasing travel insurance before you go.
Here are some common problems that travelers can encounter when visiting the region:
Extreme weather: well known for being a sun-drenched paradise with year-round warm climates, the Caribbean Islands are occasionally lashed by powerful tropical storms that wreak widespread destruction.
Travel insurance tip: if your hotel is damaged by a natural catastrophe, you may be covered for transport expenses as well as accommodation in a different hotel up to the policy limit.
Theft: thieves are known to prey on unsuspecting tourists whose bags may be snatched from them in street mugging incidents or sneakily taken whilst their attention is diverted elsewhere.
Travel insurance tip: if any of your belongings are stolen, you must obtain a written police report as soon as you can. Where possible, provide witness details as well as photographs, comply with all conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim that you make.
What’s not covered?
Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions as well as the terms and conditions.
- Pre-existing medical conditions as explained in the policy wording.
- Any medical treatment, medication, or hospitalization for a non-urgent condition. Examples could include cosmetic surgery, general check-ups, or other elective surgeries.
- Theft, damage, or loss of items that were unattended.
- Expenses that other organisations, including hotels and airlines are liable for.
- If you were breaking the law or acting in a careless manner.
- Failing to comply with official organisations and our 24/7 Emergency Assistance Team to repatriate you back to your country of residence.
- Traveling to or staying in a country that the government in your country of residence has declared an official travel ban on or warned against non-essential travel.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
World Nomads Travel Insurance Reviews
Here's what our customers have to say
- Trusted by:
Trusted by:
Why it pays to have travel insurance
The last thing you want to do is think about all the things that might go wrong before or during your trip, but crazy and unexpected things can and do happen. We have been around since 2002, offering simple and flexible travel insurance products and helping independent travelers like you.
We strongly believe you should consider travel insurance when planning your next trip, but don't just take our word for it – here's just a few examples of what our customers have to say about us.
Amazing customer service!
I’ve used World Nomads for quite a few years now and always found them to be very helpful, especially during the dubious covid years. But now I’m extra impressed because this week they’ve gone above and beyond to help me and I’m really grateful to Kasey and team for helping sort out a logistical nightmare. They were fast to respond and actually helped me find the best and cheapest option for me and my family. Thank you for actually taking the time to think about the best solutions for your customer. Great customer service!
Japan
5 star review on 9 February 2024
I love World Nomads
I love World Nomads! Having worked for an insurance company for over 30 years, I appreciate how tough it is to reach this level of customer service. But, they never disappoint. Malina was the best. They are great, and I will use them every time for my travel insurance!
US
5 star review on 23 January 2024
Easy process & good customer service
I recently bought another policy with World Nomads for my current 6 month trip because I had a great experience with them on my last one. I unfortunately had to visit the hospital and purchase antibiotics on my last trip. They were extremely responsive, filing my claim was quick and simple, and they checked in on me (and asked me how I am feeling) once or twice every day until I healed! Once I returned home, my payment was processed promptly. All in all, it was a good experience and I love that they cover so much more than many others.
Canada
5 star review on 23 November 2023
Airline broke my surfboard
Airline broke my surfboard. Once I gathered all the documentation from the airline (hard part) was easy to submit and received full compensation. Will definitely use World Nomads again for future travels.
USA
5 star review on 17 November 2023
World Nomads provides great coverage...
World Nomads provides great coverage for an even better price. We recently had a claim and they resolved it quickly and we received our refund promptly.
USA
5 star review on 17 November 2023
Easy to use, good coverage for traveling climbers!
We needed coverage for a three week road trip in Europe. World Nomads offered what we needed and was easy to understand and purchase. One of our gear bags ended up getting lost during the trip and World Nomads helped us out without a fuss.
USA
5 star review on 16 October 2023
First time buying travel insurance
Bought a policy for Daughter travelling in 3 days time so I wanted swift, clear information about the levels of cover available. Giving 5 stars solely based on ease of the process so far and quick receipt of policy with associated documents. Also considered it to be a satisfactory price when checked against other quotes.
UK
5 star review on 22 September 2023
Highly Recommend WN
We have used World Nomads for about 14 trips since March 2020. Getting quotes is very easy. We have had to turn in 2 claims and the claims were readily reimbursed as promised. The online claim forms are easily completed as long as you have the required documentation (doctor's notes, receipts). The e-checks for reimbursement were sent in a timely manner. We have been very happy with this choice of insurance and will continue to use them. We also have recommended WN to many friends and travelers we meet.
USA
5 star review on 20 September 2023
Hassle-free claim process
I bought a policy for an 9 month trip to Malaysia and Vietnam. WN was a little bit more expensive, but provided a higher level of coverage. Unfortunately, my grandmother passed away while I was on this trip and I put in a claim for trip interruption and WN was great. Despite the fact that my country of residence was the UK and my grandmother lived in the US, WN covered my travel to the US for her funeral and back to Vietnam. The claim process was easy and straight forward and I received the payment very quickly (less than a month). The customer service reps I spoke to were very helpful. I would highly recommend WN for hassle-free travel insurance.
UK
5 star review on 31 August 2023
Excellent service, wouldn't use anyone else!
For the first time in all our travels we unfortunately both became unwell in Thailand resulting in having to get a doctor to our hotel on 2 occasions and the loss of 2 pre-booked tours. World Nomads were absolutely brilliant when we submitted our 2 separate claims, it was very easy and they paid both of the total amounts (less the $100 excess) into our bank account in less than a week. Very impressed!
Australia
5 star review on 10 August 2023
Happy Ending!
I never thought I’d actually have to file a claim with World Nomads. My iPhone was stolen off of me in the Milan train station despite my vigilance with all the pickpocket warnings — they are true magicians :( I notified World Nomads right away and from the start they made the claims process very easy. I’m sure having a police report of the theft (all in Italian) and phone receipt helped move the process along. From start to finish, my refund check was issued in less than two months’ time, which was very satisfactory to me. Thank you World Nomads. I’ve recommended you to friends who have recently purchased policies and will definitely be using you again on future travel!
USA
5 star review on 26 July 2023
High Standard of Service over Many Years
I have insured with Nomads for a number of years. They have always been easy and straightforward to deal with. Their claims assessment, in this case, has been very prompt.
New Zealand
5 star review on 25 July 2023
Easy to use
Easy to use. I needed to be sure I had insurance before I left the country. I signed up at the airport in Auckland. Zealand. Thanks World Nomads. Btw. World Nomads looked after me in 2014 when I had a brain injury, falling down stairs. I was completely sober. thanks World Nomads
New Zealand
5 star review on 22 July 2023
They are great!
I've used World Nomad for all my USA trips and every time they have been a great company that makes me feel secure when abroad :D Thank you!
Japan
5 star review on 26 June 2023
The cost of travel insurance was reasonable and well worth it.
The cost of travel insurance was reasonable, the claim adjuster was friendly and informative and the payout occurred in a timely and very fair fashion.
USA
5 star review on 24 June 2023
Buying Travel Insurance - YES!
I've been buying travel insurance through World Nomads for several years now and have always had a good experience. Only once was a claim denied and while I would have thought it would be covered, it was a lesson learned. Read each policy so you are clear. World Nomads offers a great service, timing, honest, helpful. I will continue to use their services.
USA
5 star review on 22 June 2023
World Nomads travel insurance is worth every penny
It really sucked to have to cancel our trip due to a sudden medical problem (a blown knee joint requiring knee replacement) but we were relieved we had taken out coverage through World Nomads. The online claims process worked well for us. We only had to contact a claims rep at the beginning to get answers to a couple of preliminary questions. The rep was professional & gave us accurate & complete information. World Nomads & Trip Mate resolved our claim in our favor in a reasonable amount of time, and covered about 90% of our losses. We found this result totally acceptable for our particular situation. We would recommend World Nomads to anyone and plan to use their travel insurance again -- once one of us recuperates from knee replacement surgery and is able to travel again!
USA
5 star review on 30 May 2023
Paid Claim in full
It took approximately 6 weeks to receive payment on our claim - but they paid it in full- including the portion of our prepaid tour that we missed, the rental cost of Airbnb to isolate and hotel for a plane delay.
USA
5 star review on 18 May 2023
International trip and Covid!
We purchased insurance for a trip to Italy (from the US) taken in 2022. At the end of our trip, one of us contracted Covid, and due to quarantine requirements as well as a negative test requirement for flying home, I lost my return flight cost and had some additional expenses. My travel mate flew home as scheduled, but I had to stay for another week. While it was a bit cumbersome, I was able to document my losses, and I was reimbursed by the insurance company within a few weeks for my new return ticket cost as well as an expensive ($210) taxi ride from Siena to the Florence airport. The new flight ticket cost was over $1500 one-way, so it was quite a relief to have it covered! The Italian government paid for the quarantine hotel and meals, so the insurance company lucked out on that. I’m really glad we had insurance for this trip. It was our first time ever needing it.
USA
4 star review on 18 May 2023
One of the most straightforward claims…
One of the most straightforward claims I have ever had to do. The Nomad team were constantly in touch following up and checking in to make sure we were getting the best care and providing information for further treatment. Highly recommended and will be using for any future travels.
Colombia
5 star review on 15 May 2023
World Nomads has proven to be an exceptional company
World Nomads has proven to be an outstanding company for aquiring travel insurance for my world travels. I have used World Nomads for several trips-- Europe, Latin America, and New Zealand--and soon to South Asia. The plans are cost effective and affordable and the customer service has been truly excellent during a recent claim process. The customer service representative was exceptionally helpful and knowledgeable, following up and responding to queries, and most importantly assisting to ensure that the reimbursement process was done expeditiously. I highly recommend World Nomads!
USA
5 star review on 04 May 2023
Only positive experiences with World Nomads
I have purchased trip insurance twice and it's very easy. One trip was canceled due to illness and the claim was also easy to submit. Took a few weeks but everything was taken care of to our satisfaction. We'll definitely purchase their insurance for future trips.
USA
5 star review on 25 April 2023
Motorcycle touring
The whole process was easy and as I wanted my adventure activities Insured ie Motorcycle touring, World Nomads came out the clear winner. Their description of what was and what wasn’t insured was a lot clearer and less convoluted than other companies I had looked at and the price was very competitive.
USA
5 star review on 19 April 2023
I have been using World Nomads for…
I have been using World Nomads for years. It is easy to choose the right insurance needed. Insurance is provided as soon as it is purchased. The cool-off period is also a very interesting and useful feature to increase the customers' piece of mind in case of changes in the planned trip.
Mauritius
5 star review on 14 April 2023
Got COVID while on an international…
Got COVID while on an international trip. We had to cancel a pre booked tour that was non—refundable. We got a verified test, submitted our documents as detailed on the claim page and we got the claim money in a few weeks!
USA
5 star review on 13 April 2023
After our flight was delayed to Cancun…
After our flight was delayed to Cancun due to mechanical issues, we ended up not only having to pay for an extra night at a hotel, but also lost money due to not being able to make it to our original hotel in time. World Nomads reimbursed us for both rooms! Always use them when I travel.
USA
5 star review on 30 March 2023
dental care cost was fully reimbursed
I needed urgent dental care while traveling, involving one diagnostic appointment and then two treatments. I submitted the claim after returning home. World Nomads fully reimbursed the cost of the dental care.
USA
5 star review on 29 March 2023
I forgot to purchase travel insurance…
I forgot to purchase travel insurance before I headed out; my aeroplan rewards travel only covers me for ten days ; I am travelling to visit my family here in Italy and World Nomad had my back. Great service. Great website. Smooth sign up online. Seamless communication. Super easy to get signed up and covered. I love these guys. I highly recommend them.E
Canada
5 star review on 27 March 2023
Claim processed in full, no questions
I had a larger medical claim reimbursed in full, no questions, despite paperwork in multiple languages and currencies. Extremely glad I opted to purchase this before my trip
USA
5 star review on 27 March 2023
Last Minute Flight Cancellations!
My wife and I had a last minute flight cancelation causing alot of headaches for us and another nights stay at an unplanned hotel. World Nomads insurance covered our expenses and troubles with no issue. I haven’t had to use the insurance policies that we always purchase before but World Nomads was easy to file a claim with. We will continue to use them for all of our adventure insurance needs!
USA
5 star review on 09 March 2023
Reactivity and Kindness of help center
Reactivity of help center (I couldn't use my visa credit card to pay my insurance on the website). Great kindness of the person who answer to my call; and she accepted to make great efforts to speak slow in English.
French Polynesia
5 star review on 16 February 2023
Reliable and Dependable!
Reliable! In the past when I unfortunately had to make a claim due a medical emergency, World Nomads were upfront, hassle free and covered the majority of my claim where possible.
South Korea
5 star review on 15 February 2023
Will never be without trip insurance again! Thanks WN!
Never put much thought into trip insurance before but decided going overseas with my bike and all the gear was worth the extra expense. And boy was I glad we did it! Long story short, after the trip, we filed a claim with World Nomads for the expenses incurred due to airline baggage lost/delayed. The claim submittal was easy and hassle free. And wouldn't you know, within 1-2 months we received our refund checks for the additional expenses. I am so stoked and satisfied with the customer service and ease of use with World Nomads. From now on, I will ONLY use them. I hope to never have these issues again, but for the price for the piece of mind, it is so worth it. If you are on the fence about getting coverage, just do it!
USA
5 star review on 13 February 2023
Great Customer Service
I had to change the coverage dates of my policy. When I was not able to add extra days on their website, I reached out with their customer service inquiry online. I had the most pleasant (and prompt) response. My issue was resolved quickly and to my satisfaction. I have been and will continue to recommend them on social platforms.
USA
5 star review on 30 January 2023
Malina was the most responsive customer…
Malina was the most responsive customer service rep I have ever worked with. She provided great answers and guidance on how to proceed with policies.
USA
5 star review on 17 January 2023
Fantastic product & service
Fantastic product & service, awesome customer service... such a value add to a holiday knowing Nomads got my back
Singapore
5 star review on 09 January 2023
I gladly recommend WorldNomads
I bought travel insurance in September, at that time I didn't know how valuable trip insurance can be if an unforeseen event occurs, because I never had any reason to make a claim. But unfortunately, unforeseen events can occur when you least expect them. So, I had to cancel my trip and I made a claim for the reimbursement of travel expenses. My claim was processed successfully, and I received reimbursement for travel expenses up to the maximum stipulated in the insurance certificate. For those who wrote that they have not yet received their medical or travel expenses reimbursement, I advise you to be patient with them, do not forget that AXA is a world-renowned insurance company and their decision are fair and impartial. Thank you WorldNomads for providing high-quality travel insurance and thank you AXA for handling my claim professionally. I gladly recommend insuring your trip with WorldNomads.
Great Britain
5 star review on 22 December 2022
Satisfied and will use again
Claim was processed pretty quick considering COVID times and the portal was easy to use.
USA
5 star review on 13 December 2022
I had to make a claim as my baggage got…
I had to make a claim as my baggage got lost. Was a simple process and immediate payment. These guys are a+++
Great Britain
5 star review on 11 December 2022
Nice user experience
Excellent user experience, easy to get insurance on any device, including mobile phone.
USA
5 star review on 21 November 2022
This is my second time with World Nomads
This is my second time with World Nomads. I appreciated the last assistance very much in Nepal. You are easy to access and fast on response! Thank you!
New Zealand
5 star review on 15 November 2022
All positive
Fast, easy to use and very fair prices. Relatively easy and honest claim system too. I’ve used several times and got money back when I was due.
Canada
5 star review on 13 November 2022
Incredible Empathy and Support
Empathy, support and incredible service at a very difficult time. Above and beyond! I’ve used World Nomads over the last 10 years and this is the first time I’ve needed to make a claim and they were amazing. Personal, calm and professional service. Could not recommend more.
Costa Rica
5 star review on 10 November 2022
Easy to use and understand
Easy to use and understand the travel insurance requirements.
Australia
5 star review on 18 October 2022
Always easy to setup
Seamless easy to setup insurance.
I like the ability to donate to worthy charities too.
Richard
Japan
5 star review on 12 October 2022
I have used World Nomads many times
I have used World Nomads many times. Thankfully, I have only had to make two claims. Both were handled with minimal hassle and appropriately paid. I will continue to use them and recommend them to others!
USA
5 star review on 20 September 2022
Great experience
We needed insurance for an expensive trip to Australia so we contacted a number of ins carriers. We ended up going with World Nomad because of the great pricing and customer service. They picked up the phone virtually right away and spent 30 minutes answering all our questions knowledgeably. It was such a great deal and experience, we bought the insurance the next day.
USA
5 star review on 11 September 2022
Travel delay claim- Easy processing
I had extend my stay in Lima by a night due to airline delays. My travel insurance covered travel delays and my extra night at my hotel was reimbursed within a couple months following my claim submission. Also, this was one of the few policies offering coverage for high altitude hiking. Would recommend World Nomads travel insurance.
USA
5 star review on 21 August 2022
Easy to buy insurance, simple claims process
I have used World Nomads several times, including a one-year trip worldwide. Unfortunately, we had to make claims for medical treatments and stolen items, which they promptly processed.
Canada
4 star review on 08 August 2022
Great service
Very quick and easy to buy travel insurance with great coverage at a good price! Love the follow up emails that remind that you can cancel free up to 10 days after purchase if you want to.
United States
5 star review on 12 July 2022
World Nomads is the right choice
World Nomads travel insurance is a great deal and can include coverage for extreme sports. And they're helpful and responsive when you need to make a claim.
United States
5 star review on 3 July 2022
I used Nomads several times
I used World Nomads several times. Then my trip on 2020 was cancelled due to the Pandemic. Although not covered, my communication with World Nomads to reconsider was promising, not outright rejection, in case my trip is re-scheduled by the agency. True enough, it is re-scheduled this year, 2022. World Nomad gave me a refund of my 2020 premium after I got a new insurance for the 2022 trip. Very considerate and responsive to customer-the way to go! Keep it up World Nomad. I will recommend you to my trip companions for their future travel plans.
United States
5 star review on 22 June 2022
We are getting ready to travel in 2023
We are getting ready to travel in 2023, so I don’t have any experience using the insurance and I hope we won’t need it when we are traveling. However, it was easy to purchase and we believe a great deal especially for times as they are today! You never know what is going to happen. It is nice to have some protection.
United States
5 star review on 11 June 2022
Recent reviews
True claims story
I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.
World Nomads customer from Iceland
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Histórias verdadeiras do departamento de Sinistros
Qualquer coisa pode acontecer em uma viagem (e acontece).
- Trusted by:
Trusted by:
Leia os melhores depoimentos dos piores casos que nós tratamos ao longo dos anos.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamSeguro Viagem Simples & Flexível.
Seguro Viagem para viajantes independentes e famílias aventureiras. Ninguém pensa sobre o que pode dar errado em uma viagem, mas imprevistos podem acontecer. Esteja preparado e adquira seu seguro viagem agora mesmo.
