Photo © Migin/IStock

Travel Insurance for Medical Evacuation

If you need to get home for treatment, travel insurance can take care of medical evacuation and repatriation.

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For information relating to policies purchased prior to 13 July 2021, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 13 July 2021 please see below.

This content does not apply to residents of: Australia, New Zealand, Brazil, Canada, the United States, Ireland, the United Kingdom and of member countries of the European Economic Area (EEA).

Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for continued medical care at home.

We have experienced Emergency Assistance team members who can put you in touch with qualified doctors and nurses who have seen it all before and have helped countless travelers be repatriated home so they can fully recover.

What’s covered?

If you’ve selected the right policy for the activity you’re doing, there’s cover available in all of our policies, where medically necessary, for medical repatriation by:

  • Air Ambulance
  • Sea Level Aircraft
  • Helicopter
  • Ground Ambulance
  • Commercial airline upgrade
  • Commercial airline with medical accompaniment

Depending on your Country of Residence and the policy you buy, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick the policy that’s best for you.

Coverage if you’re injured or ill and need to come back home

Our policies now offer coverage for some COVID-19-related events.

As part of the new benefits, and depending on your Country of Residence and the Plan you have chosen, if you get sick with COVID-19 on your journey, we may provide coverage for:

  • Overseas medical expenses;
  • Hospitalization;
  • Medical evacuation/repatriation.

We’ve also introduced a coronavirus specific section to the Explorer Plan, the Coronavirus Travel Costs section, offering cover for travelers when they or their travel companions are affected by COVID-19 while traveling. It includes some coverage for cancellation, trip interruption, quarantine expenses and more. 

Our article ‘What’s Covered for Coronavirus’ explains the benefits available if you get COVID-19 and need urgent assistance.  

The policy isn’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.

How to get assistance

It’s essential that you get in contact with our emergency assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

Testimonial Title

I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Testimonial Author

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Cheap isn't always the way to go.

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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

Do you really want cheap travel insurance?

Cheap Travel Insurance is only good if it protects you for those emergencies it’s supposed to protect you for.

Going too cheap can mean you’re not covered when it matters and if you’re not covered… your trip of a lifetime can get very expensive, very fast.

That’s why at World Nomads we listened to our experienced travellers and designed travel insurance products at affordable prices (but not the cheapest).

We’ve included the cover you told us you couldn’t live without in every World Nomads policy, including:

  1. Medical
  2. Cancellation
  3. Luggage cover
  4. 24/7 worldwide emergency assistance

Travel insurance options that have your back

As no two travellers are alike, we’ve designed a Standard and Explorer travel insurance option so you can choose whether you pay for the extras or not.

If you’re planning to kayak the Amazon solo or throw yourself out of a plane with just a little bit of silk attached to your back, the Explorer option may be more suited to you.

Then again, you might be surprised by what is covered under the Standard travel insurance option. Just tell us who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote with all the detail you need.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

We know we’re not the cheapest, but with us you can travel knowing you’ve got 24/7 traveller support, insider information to help you plan your trip and coverage for a range of insured events you may encounter.  

Dog bite.

My son (age 4) jumped in front of the dog and the dog nipped him. We took him to the emergency room for stitches.
French Nomad in Canada.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative dropped dead?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need to get to hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance for medical repatriation

Buy at home or while travelling, and claim online from anywhere in the world.

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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.

Our 24/7 Emergency Assistance Team, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travellers be repatriated home so they can fully recover.

What’s covered

If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical repatriation by:

  • Air Ambulance
  • Sea Level Aircraft
  • Helicopter
  • Ground Ambulance
  • Commercial airline upgrade
  • Commercial airline with medical accompaniment

Depending on the policy you buy and your country of residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick the policy that’s best for you.

How to get assistance

If you have private health insurance/private medical insurance that covers you while abroad, first contact your insurance provider and follow their emergency and claims procedures. If not, it’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as possible so that our team can support you from the time your fall sick or get injured until the time you're well again.

So that our 24/7 Emergency Assistance Team can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Going on a study abroad?

Don't forget to pack World Nomads travel insurance! If you plan to extend your trip beyond your studies, World Nomads will be with you every step of the way with:

  • 24/7 worldwide emergency assistance 
  • Emergency medical expenses abroad
  • Baggage and valuables cover
  • Trip cancellation
  • And more...

Testimonial Title

I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Testimonial Author

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Come to a sticky end?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member dead?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech Trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel Insurance for Natural Disasters

For when nature intervenes.

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Ten years ago, nobody worried about being caught up in natural disasters. But in an age of ever-worsening cyclones and hurricanes, and other freak weather events, cover for this sort of thing is now essential. And all that without even mentioning the multiple volcanic eruptions around Bali...

What does travel insurance cover for natural disasters?

 As long as you've bought your policy before the disaster was in the media, your policy will cover a range of different things. If you're still at home and the cyclone has swept your accommodation into the sea, we understand that you'll probably want cancel your trip rather than camp in the ruins of the resort. If you're overseas and caught up in it, then we'll cover you to get out. Whether that's getting home or getting to your next destination, will depend on your travel plans.

What's not covered

We don't cover costs that you would have incurred without the disaster happening. If you were island-hopping in the Caribbean and your accommodation got blown away in a hurricane, you'll need to move on. But if you didn't have any transport already paid for, then you'd be paying that cost to change islands anyway, so we won't cover it for you.

 We also don't cover if you just change your mind about a place. If you're worried about a volcanic eruption or an oncoming hurricane, talk to your airline. If they're cancelling flights, then you've probably got a claim. If they're carrying on business as usual, then we'll need a good reason why you can't go.

 As always, we'll ask you to ask your airline, accommodation and tours for refunds.

If you’re traveling to a region that’s known for natural disasters, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural disaster impacts your trip, you won’t be covered for any expenses.

Tsunami in Sumatra.

On the night 25/10/2010 I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
W.Hallet. Australia in Indonesia.
Claim Paid: $2942.68

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Are you, your family sick, injured or deceased?
  • Has one of your relatives died?
  • Has a bushfire damaged your home?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need medicine?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up overseas?
  • Medivac needed home?
  • You died overseas?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Damaged docs?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about natural disaster travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.

Photo © Simone Becchetti/Stocksy

Travel Insurance for Pregnancy

Learn what is and isn't covered by travel insurance if you're pregnant.

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Pregnancy shouldn't be a reason to stop your next adventure. But with a new addition on board, travel insurance cover may help you look after yourself and bub-to-be if you're suddenly injured or have unexpected complications with your pregnancy while travelling.  

What does pregnancy travel insurance cover?

If you're travelling and have a pregnancy complication due to a sudden illness or injury, once you were not more than 28 weeks pregnant at the time your trip started (or 24 weeks for multiple births), our policies may cover:

  • Emergency medical treatment;
  • Hospitalisation;
  • Ambulance trasnfers;
  • Transport to get you home for ongoing treatment (if medically required);
  • 24/7 Emergency Medical Assistance teams.

You must be able to provide confirmation from a medical practitioner or midwife that you were fit to travel, in the event of a claim.

To find out all the details on our travel insurance cover for pregnancy you can read our Help Center article for British travellers.

It’s also a good idea to check with the airline before you pay for your ticket to see if they have any restrictions on carrying a pregnant person.

What we won’t cover

We won’t cover a number of circumstances including, but not limited to:

  • Having a pre-existing medical condition that results in complications.
  • Normal costs or losses associated with pregnancy or childbirth. This includes medical care such as your antenatal check-ups and scans and the costs associated with giving birth, and care for a newborn baby.
  • Doing anything illegal.
  • Travelling against the advice of a medically qualified doctor.
  • Drugs or alcohol-related injuries.
  • Deliberate self-injury or wilful exposure to exceptional risk.

This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so please read your Policy Wording carefully before you buy for all the details.

How to get assistance if you're sick or injured while pregnant

It’s essential that you get in contact with our 24/7 Emergency Medical Assistance teams as soon as possible so that you can be supported from the time you fall sick or get injured until the time you get home.

So that they can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

FAQ

Here are our most frequently asked questions about buying travel insurance for pregnancy. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.

  • Do both of your policies cover pregnancy?
    Both the Standard and Explorer Plans may cover pregnancy or medical conditions related to pregnancy provided you will not be more than 28 weeks pregnant at the time your trip is due to start (or 24 weeks for multiple births) and you have confirmation form a midwife or medical practitioner that you are fit to travel. There is no cover for routine or normal costs associated with pregnancy or childbirth.

Pregnant and dehydrated.

My wife started vomiting and getting dehydrated. So we went to Kaiser Permanente hospital in Santa Clara, California, US. We were informed that she is pregnant. But it was ok. Then she got really dehydrated (almost fainted) again so had to take her to Palo Alto Medical Foundation hospital, they treated her gave medicine and advised to consult the OBGYN. Claim paid: USD $2272,19
Pakistani Nomad.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Come to a sticky end?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member dead?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Mario Guti/IStock

Travel Insurance for Death Overseas

Learn how travel insurance could help your family if you die overseas.

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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024 please see below.

Don't make your family pay to bring your remains home.

Travel Insurance cover, if you die overseas, can help bring your remains home without bankrupting your relatives or further traumatising them in what is already a very difficult time.

What’s covered by my Travel Insurance if I die while overseas?

If you die due to a sudden illness or injury while overseas we will pay for the reasonable cost (up to the benefit limits/sub-limits) for the following:

  • Transport of your remains back to the United Kingdom or for local funeral expenses (cremation or burial), including any statutory arrangements required (such as embalming and a zinc coffin).
  • Any statutory arrangements required to transport your remains or for a local funeral (such as embalming and a zinc coffin).
  • Cremation overseas and transport of your ashes to the United Kingdom.
  • We also provide repatriation of remains for travellers who die from Coronavirus while travelling on all our plans, although benefit limits apply.

Most importantly, our 24/7 Emergency Medical Assistance Team will keep your family informed and help them navigate the often difficult local regulations and administration required after your death.

This may include putting them in touch with consular officials, navigating and understanding local processes and helping access the services you need locally to transport your body back home.

What’s not covered by travel insurance?

There are conditions and exclusions that apply to travel insurance cover, including, but not limited to, exclusions for:

  • Loss of life through suicide.
  • Dying from drugs or alcohol.
  • Pre-existing medical conditions, as explained in the Policy Wording.
  • Doing anything illegal that results in your death.
  • Any costs within the UK once your remains are returned to your next of kin.

How your family or friends can get assistance if you die overseas

It’s essential that your family or travel buddy get in contact with our Emergency Medical Assistance team as soon as reasonably possible, so that our teams can support them from the time you die until your remains have returned home.

To help our Emergency Assistance teams assist them quickly, they'll need the following:

  • Your policy number
  • Your location
  • As many details as possible about the circumstances surrounding your death

So, leave a copy of your policy with your family or friend, just in case they need to use it.

How we help

Overseas deaths are the most heart-breaking cases to help with. No one is ready to deal with the sudden death of a close relative overseas, let alone having to deal with the complex requirements and unexpected high costs. The Emergency Medical Assistance team can coordinate a local burial or bring home loved ones with trusted partners on the ground and ensure that families and friends are supported throughout such a difficult time.

The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.  

Get a quote today.

How your family or friend can get assistance if you die overseas.

It’s essential that your family or travel buddy get in contact with our Emergency Medical Assistance teams as soon as possible, so that our teams can support them from the time you die until your remains have returned home.

To help our Emergency Assistance teams assist them quickly, they'll need the following:

  • Your policy number
  • Your location
  • As many details as possible about the circumstances surrounding your death

So, leave a copy of your policy with your family or friend, just in case they need to use it.

How we help.

Overseas deaths are the most heartbreaking cases to help with. No one is ready to deal with the sudden death of a close relative overseas, let alone having to deal with the complex organisation and unexpected high costs. The World Nomads Emergency Assistance team can coordinate a local burial or bringing home loved ones with trusted partners on the ground, and ensure that families and friends are supported throughout such a difficult time.
Aurelie Menard
Operations Manager.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Injured abroad?
  • Need a hospital urgently?
  • Medical evacuation home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Pierre-Luc Bernier/IStock

Travel Insurance for Trip Cancellation

Learn what's covered if you have booked and paid for your trip and unexpectedly need to cancel.

    As featured in:

  • As featured in:

For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from June 27 2024, please see below.

Cancellation insurance is there for when life throws you a curve ball, helping you reduce out-of-pocket expenses if you’ve had to put your journey on hold.

From jury duty to an unexpected illness or redundancy, there are many reasons why you may have to stay at home instead of taking a cooking class in Chiang Mai… even if that’s the last place you want to be.

What’s covered by travel insurance for cancellation?

As long as you haven’t left home, we may cover you if you have to cancel your trip under certain circumstances like:

  • You or your immediate relative or a travelling companion is injured, gets a serious illness or dies.
  • You are unexpectedly called to do jury service or appear in court as a witness (but not as an expert witness.)
  • You’re made redundant.
  • You are a student of a recognised school, college or university and you are required to re-sit an exam.
  • Your home is damaged and becomes unsafe within 7 days of your trip start date.
  • Travel documents belonging to you or your travel companion are stolen within 7 days of your trip start date, therefore you are unable to leave the UK.

In addition, travellers with the Explorer Plan may be covered if the Foreign, Commonwealth and Development Office (FCDO) or similar body in the circumstances issues a travel warning up to seven days before the certified departure of the trip advising against ’all travel’ or ‘all but essential travel’ to a specific region or country and that warning was first given after you purchased your policy and after you booked the trip.

Am I covered for Cancellation due to Coronavirus?

While epidemics and pandemics are excluded from the Trip Disruption section of our policy, there are Covid-19 related benefits available to you. 

Cover is available for trip cancellation or curtailment events that are outside of your control and caused by:

  • You or your travelling companion are certified as too ill to travel as a result of Coronavirus by a medical practiitioner;
  • Your close relative in the United Kingdom being hospitalised or dying due to the Coronavirus;
  • You or a member of your travelling party who are permanently employed as a healthcare worker or law enforcement officer having pre-approved leave cancelled.

You can check out our What’s covered for Coronavirus article which has all of the details, including benefit limits and exclusions

What’s not covered by travel insurance for cancellation?

There are a number of things you’re not covered for if you cancel or curtail your trip. Exclusions include but are not limited to:

  • Pre-existing medical conditions as outlined in your Policy Wording
  • The policy excess
  • Costs recoverable from elsewhere
  • Costs incurred by travelling party members who are not on the Certificate of Insurance.

The policy isn’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.  

Get a quote today and find out if this policy is right for you.

Be prepared if you need to claim for cancellation or curtailment.

Depending on your claim, you'll need copies of:

  • Receipts
  • Itineraries
  • Doctors' reports/death certificates
  • Medical history 
  • Written documentation from the travel provider of reason for cancellation and any refunds

Grandma passed away

My wife and I had planned to fly via Dubai on our way out to New Zealand. However my wife's grandmother suddenly passed away. We had to cancel our flights, which the airline will refund and waive cancellation fees due to the situation. But our hotel reservation in Dubai was a non-refundable booking.
British nomad

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Come to a sticky end?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member dead?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Help Center or you can ask the customer service team. 

  • Is there a time period that I have to claim within?
    We ask that claims are submitted no later than 60 days upon returning from your trip. If you're waiting on documentation, just let our customer service team know so they can make a note. The sooner a claim is made, the easier it is to get documentation and contact witnesses, as required.
  • I’ve decided not to go travelling – can I cancel my policy?
    If you cancel your policy within 21 days of our issuing your Certificate of Insurance, and you have not yet left home and are not going to use the policy, including making a claim, we will refund your premium, as it’s within your cooling-off period. After 21 days, contact our Customer Service team.

Online instant confirmation for the time poor.

    As featured in:

  • As featured in:

There’s one thing our travellers all say they want more of… more time. More time planning their trip, more time at their destinations and much more time relaxing and enjoying their adventure.

No one tells us they want to spend their precious time sorting out travel insurance, but they know it’s but they know it’s important to consider having travel insurance, whether they be a backpacker, long term traveller or gap student.

Online Travel Insurance

All we need is some basic information on who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote outlining your travel insurance coverage and limitations.

To give you certainty of coverage and confidence in travelling, we’ve made sure all our online travel insurance options include:

  1. Overseas medical
  2. Cancellation
  3. Luggage cover
  4. 24/7 worldwide assistance

We’ve also designed it in an easy-to-understand format, clearly outlining the Standard and Explorer levels of cover, to help you choose the right travel insurance cover for your break.

What and where you’re covered for is very important to our travellers and if you’re already overseas it’s not too late - you can still purchase online now.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

Did you know?

  • You can create a membership
  • Access your policy details wherever you have internet connection
  • Join a community of travellers
  • Sign up to travel advice

Severed Nerve

While in a restaurant in Saigon, Vietnam I cut my hand on a broken glass door. I was bleeding quite a bit so we went to the hospital that night. The doctor confirmed that I cut a tendon in my hand (thumb) and will need surgery. The following day I went to the hospital and received a tendon repair surgery at HCMC Family Medical Practice.
Claim paid: USD $2376.75
B.Q. American in Vietnam

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Have you died?
  • Has one of your relos died?
  • Has an earthquake damaged your home?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need medicine?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up overseas?
  • Medivac needed home?
  • You died overseas?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Damaged docs?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

We cover more than 150 activities you love + more

Here are several activities under each category that World Nomads love to do:

Not all activities, sports, and experiences are covered under every plan. You may have to upgrade the policy and sporting level to receive the cover you require for the activities you plan to do. Please read your policy wording carefully before you buy.

Snow
Water
Air
Land
Sports
Experiences
  • Scuba diving
  • Mountain biking
  • Surfing
  • Bungee jumping
  • Skiing
Snow
  • Bobsledding
  • Ice Hockey
  • Ice Skating
  • Kite Wing
  • Skiing
  • Snowboarding
  • Snow kiting
  • Snowmobiling
  • Tobogganing
Water
  • Canoeing
  • Kayaking
  • Paddle Boarding
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Surfing
  • Tubing
  • Windsurfing
Air
  • Aerial Safari
  • Ballooning
  • Bungee Jumping
  • Hang Gliding
  • High Diving
  • Hot Air Ballooning
  • Passenger in a commercial aircraft
  • Skydiving
  • Tandem Skydiving
  • Zip Line
Land
  • Bushwalking
  • Camel Riding
  • Camping
  • Caving
  • Hiking
  • Orienteering
  • Motorbiking
  • Mountain Biking
  • Trekking
Sports
  • Baseball
  • Basketball
  • Cricket
  • Fencing
  • Go Karting
  • Golf
  • Hockey
  • Tennis
  • Ultimate frisbee
  • Volleyball
Experiences
  • Childcare work
  • General farm work
  • Hospitality
  • Restaurant
  • Teaching
  • Fruit Picking
  • Admin work
  • Office work
  • WWOOFing
All of the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans. Coverage may not be available for residents of all countries, states or provinces.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Online instant confirmation for the time poor.

    As featured in:

  • As featured in:

For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

There’s one thing our travellers all say they want more of… more time. More time planning their trip, more time at their destinations and much more time relaxing and enjoying their adventure.

No one tells us they want to spend their precious time sorting out travel insurance, but they know it’s important to consider having travel insurance, whether they be a backpacker, long term traveller or gap student.

Online Travel Insurance

All we need is some basic information on who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote outlining your travel insurance coverage and limitations.

To give you certainty of coverage and confidence in travelling, we’ve made sure all our online travel insurance options include:

  1. Emergency medical expenses abroad 
  2. Cancellation
  3. Luggage cover
  4. 24/7 worldwide emergency assistance

We’ve also designed it in an easy-to-understand format, clearly outlining the Standard and Explorer levels of cover, to help you choose the right travel insurance cover for your break.

What and where you’re covered for is very important to our travellers and if you’re already overseas it’s not too late - you can still purchase online now.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

Did you know?

  • You can create a membership
  • Access your policy details wherever you have internet connection
  • Join a community of travellers
  • Sign up to travel advice

Gastro.

My son started vomiting non-stop in the afternoon. An hour later, I started vomiting non-stop. A few hours after that, even my daughter started vomiting non-stop, then I started with diarrhea. As I was feeling weaker and weaker and the situation was only getting worse - we decided to go to the emergency room where they diagnosed us with Gastroenteritis.
Claim paid: € 158
Italian Nomad.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy deceased?
  • Close relative dropped dead?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

We cover 150+ Adventure Activities you love + more

Snow
Water
Air
Land
Sports
Experiences
  • Scuba diving
  • Mountain biking
  • Surfing
  • Bungee jumping
  • Skiing
Blue activities are automatically included in both the Standard and Explorer plans. All sports listed in orange will need to be added to your policy at the time of purchase. The list is intended as a guide only and there may be restrictions on what you can do, so read the policy wording or contact us. For a more detailed list click here

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images / Thomas Barwick

Travel Insurance for Families

World Nomads offers travel insurance plans that ensure your family is protected—whether you're travelling with babies, children, or teenagers. Get an instant quote 24/7.

    As featured in:

  • As featured in:

Travelling with the family comes with a different set of challenges to those faced when you're backpacking in your early twenties.

World Nomads is here to support Australian families when the unexpected happens. Here's how our travel insurance plans can help.

Dependents eligible for cover

Our plans define a dependent as:

  • Child(ren) or grandchild(ren), or others for whom you are the legal guardian and,
  • Who are not in full time employment and,
  • Are 20 years old or younger at the Policy Issue Date and,
  • Are travelling with you on your trip and are listed as covered on your Certificate of Insurance.

Note: age limits for dependents as outlined will vary depending on your country of residence. Always read the Product Disclosure Statement (PDS) so you know what you are and are not covered for.

When applying for a policy there must be at least one adult insured on the policy, and at least one of the insured adults on the policy must be the legal guardian of the dependent(s).

If a dependent isn’t travelling with their legal guardian they may need their own policy, depending on their country of residence. Read the PDS carefully to choose the right plan and level of cover for everyone who is traveling with you. Your policy may have terms, conditions, limitations, and exclusions. 


Did you know: You can add your children and grandchildren to our policies at no extra cost? Only adults are charged. It's just one of the ways we look after families on their travels.  


How could World Nomads family travel insurance help?

World Nomads is dedicated to assisting Australian families by:

  • Providing 24/7 emergency assistance: Quickly locate local medical services and hospital care if needed.
  • Covering 220+ adventure activities: Enjoy your holiday knowing that many common travel incidents are covered.
  • Overseas medical: Protection for overseas medical emergencies including access to hospitals and dental.
  • Trip cancellations: If you need to cancel your trip we may help cover some costs.
  • Baggage and high-value items cover: if your baggage or items are stolen, lost or damaged you may be covered, including benefits if your bags are delayed and you need to purchase emergency clothes and toiletries.
  • Coverage for extended stays: if you’re having too much fun and want to extend your family holiday, your plan can be extended while still traveling for up to 12 months from your departure date (terms and conditions apply). You can extend your policy as long as it’s done before the end date shown on your Certificate of Insurance.

Travel insurance tip: If you buy a policy while traveling overseas, you must wait 72 hours before any cover is activated (except for emergency medical as a result of a sudden accident which is witnessed and verified by an independent third party).


Get travel advice through our Travel Wiser content, FAQs, guides, safety information, and travel alerts.

To avoid any surprises when making a claim, it’s a smart idea to become familiar with the various limits, benefits, available upgrades, terms and conditions before you buy a policy.

What’s not covered by our plans

Read your policy carefully. There are exclusions, such as:

  • Cancellation for change of mind: Expenses incurred if you simply change your mind are not covered.
  • Illegal activities: Any costs related to unlawful activities is excluded.
  • Non-emergency treatments: Routine treatments that can wait until your return are not covered (this is for travel emergencies only).
  • Certain existing medical conditions: Some conditions may not be covered, as specified in your policy. 

Tips for Australian families planning a trip abroad

  • Prepare in advance: Research and purchase your travel insurance as soon as you book your holiday to maximize coverage benefits. Give yourself plenty of time to get to airports, get through security and board transport. Keep your schedule loose and flexible.
  • Read the fine print: Ensure you fully understand the policy exclusions, especially concerning existing medical conditions and non-emergency treatments.
  • Prepare documentation: Keep copies of important documents, such as medical records, passports, birth certificates, and travel itineraries. Always check visa requirements of your intended destination(s) – some countries require you to have at least 6 months validity on your passport.
  • Emergency planning: Familiarize yourself with local emergency services at your destination and share your travel plans with a trusted contact back home. Take relevant medical information with you and keep it handy.
  • Budget for unexpected costs: Consider setting aside extra funds for emergencies, even if you’re covered by insurance.

FAQ

Here are our most frequently asked questions about cover for families. You can also find the answers to other questions in our Help Center or you can ask the customer service team.

  • What is considered a close relative?
    A close relative is defined by us as your spouse/de facto partner, fiancé, fiancée, parent, parent-in-law, daughter, son, adopted or de facto daughter or son, daughter-in-law, son-in-law, brother, sister, brother-in-law, sister-in-law, niece, nephew, grandchild, grandparent, step-parent, step-son, step-daughter or guardian.
  • Am I covered if I need to cancel my trip because a relative is sick/injured?

    If a close relative is suddenly hospitalised or dies from a sudden illness or serious injury, then your travel insurance policy can help if you have to cancel or re-arrange your trip. 

    If you have to cancel or rearrange your trip, there may be cover for:

    • The non-refundable portion of your travel expenses, including transport, accommodation, tours/experiences, tuition/course fees, travel agency cancellation fees and frequent flyer points.
    • Your reasonable and necessary additional transport and accommodation expenses to return home early to visit your family, including:
      • The costs incurred to change your flights to an earlier date; and
      • The costs of itemised phone calls and internet expenses incurred when contacting us or your travel provider to rearrange, resume, catch up to or end your original travel plans.
    • Costs incurred to re-arrange your travel plans so you can resume your trip after your visit home.

    How it works

    Before you change your plans, you must contact your travel providers to try to minimise your expenses and request any refunds or rescheduling assistance. You may resume your trip under the same policy up until it’s end date (with pre-approval of trip resumption costs first).

    You can make a claim online for your additional expenses. You’ll also need a written medical diagnosis from the attending physician and, if applicable, the death certificate to support your claim. Also be aware that any claim submitted will have the policy excess applied.

    This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your PDS in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

  • How do I buy travel insurance for the family?

    Go online and enter a few details about yourself, your destinations, and the ages of all your family members. We will generate an instant quote with both Standard and Explorer plan options, and you can pick which one suits your specific needs. Once you’ve selected the right level of cover and paid, you will get instant confirmation of your family travel insurance to your selected email.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Have you died?
  • Has one of your relos died?
  • Has a bushfire damaged your home?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need medicine?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up overseas?
  • Medivac needed home?
  • You died overseas?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Damaged docs?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

We cover more than 150 activities you love + more

Here are several activities under each category that World Nomads love to do:

Not all activities, sports, and experiences are covered under every plan. You may have to upgrade the policy and sporting level to receive the cover you require for the activities you plan to do. Please read your policy wording carefully before you buy.

Snow
Water
Air
Land
Sports
Experiences
  • Scuba diving
  • Mountain biking
  • Surfing
  • Bungee jumping
  • Skiing
Snow
  • Bobsledding
  • Ice Hockey
  • Ice Skating
  • Kite Wing
  • Skiing
  • Snowboarding
  • Snow kiting
  • Snowmobiling
  • Tobogganing
Water
  • Canoeing
  • Kayaking
  • Paddle Boarding
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Surfing
  • Tubing
  • Windsurfing
Air
  • Aerial Safari
  • Ballooning
  • Bungee Jumping
  • Hang Gliding
  • High Diving
  • Hot Air Ballooning
  • Passenger in a commercial aircraft
  • Skydiving
  • Tandem Skydiving
  • Zip Line
Land
  • Bushwalking
  • Camel Riding
  • Camping
  • Caving
  • Hiking
  • Orienteering
  • Motorbiking
  • Mountain Biking
  • Trekking
Sports
  • Baseball
  • Basketball
  • Cricket
  • Fencing
  • Go Karting
  • Golf
  • Hockey
  • Tennis
  • Ultimate frisbee
  • Volleyball
Experiences
  • Childcare work
  • General farm work
  • Hospitality
  • Restaurant
  • Teaching
  • Fruit Picking
  • Admin work
  • Office work
  • WWOOFing
All of the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans. Coverage may not be available for residents of all countries, states or provinces.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team