Essential travel insurance tips

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Essential insurance tips

Traveling to Vietnam, Cambodia and Laos? Here are the top three tips to look out for, to protect you and your belongings.

Traveler’s diarrhea

Diarrhea can take down even the most seasoned of travelers, so if a local dish leaves you feeling ill, our assistance teams can help find the nearest doctor. And, with World Nomads travel insurance, you can make a claim for reimbursement for these medical expenses (less any excess, which may apply), even if you’re still traveling.

Travel insurance is designed for even the smallest medical emergency, and our assistance team can support you 24/7, even if you’re held up in a squat toilet. If it’s really serious, they can arrange for an emergency evacuation to the nearest hospital, and guarantee payments if necessary, so you have one less worry. The danger with gastro is you can lose more fluids than you can keep down. Dehydration can be deadly, so even though you may have a trusty stash of Pepto-Bismol, don’t rely on your own instincts or Dr Google for medical advice.

Riding motorbikes and scooters

Motorbike/scooter accidents are common throughout Southeast Asia. It’s easy to hire a bike, so, it’s not surprising that we see everything from exhaust pipe burns to injuries caused by horrific crashes, which can sometimes be fatal.

If you’re going to ride a bike anywhere in Vietnam, Cambodia or Laos, it’s essential that you know what your travel insurance covers, what it doesn’t cover, and how to get help if you need it. Bring your driver’s license from home (paired with an international driver's permit for the class of vehicle you're intending to hire). Importantly, you have to comply with local laws, and buy the correct plan or adventure sport upgrade (if applicable) for World Nomads to cover you to ride a motorbike or scooter in the class you're licensed to ride.


Theft is very common across Asia. It's a good idea to leave valuables at home, and, if you take out your camera, smartphone or money in public, be aware of your surroundings, and keep an eye out for passing motorcyclists. Before you travel to Vietnam, Cambodia or Laos, store a copy of your gear receipts or other proof of ownership, as you’ll need to provide this with any claim if your gear is stolen. Contact your bank before departure to let them know how long you will be overseas in case of suspicious transactions, especially after you return home.

All World Nomads travel insurance plans will have some coverage for theft or if a carrier has lost your checked in luggage. However, with any insurance plan, limits, conditions and exclusions may apply, for example, if you have simply misplaced your gear or if your tech gets damaged. Generally, you need to be able to show that you took reasonable care to look after your gear. That means not leaving your gear behind or your camera in your checked-in baggage. You should carry your electronics and valuables with you at all times, and lock your gear up in a secure location when you can’t take it with you. If your stuff is stolen, you will need a police report, or some other kind of report from an authorized representative (e.g a property irregularity report from the airline or bus company if your bags were checked in), to validate your claim.

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation.

  • Explorer Plan: $10,000
  • Standard Plan: $2,500
Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical or dental costs.

  • Explorer Plan: $100,000
  • Standard Plan: $100,000
Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Evacuation

We'll provide assistance to get you to the hospital or home quickly.

  • Explorer Plan: $500,000
  • Standard Plan: $300,000
Emergency Evacuation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear.

  • Explorer Plan: $3,000
  • Standard Plan: $1,000
Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Accident & Sickness Medical Expense
  • Repatriation of Remains
  • Trip Cancellation
  • Trip Interruption
  • Trip Delay
  • Baggage & Personal Effects
  • Baggage Delay (outward journey only)
  • Rental Car Damage – where permissible
  • Accidental Death & Dismemberment
  • Generali Global Assistance 24-Hour Assistance Services
  • Generali Global Assistance Non-Medical Emergency Transportation Services
This is a general summary for US residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.
Real-claim story “I was walking along the pavement and I was robbed by men on a motorbike. The pillion passenger snatched the bag I was carrying. I was in shock and did not give chase as the motorbike was too fast. The street was not empty, with some pedestrians and food sellers. I made a police report at a local police station.”
Singapore resident in Vietnam

24/7 emergency assistance

Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, we’re here 24/7 to help you in any emergency.

Are you in need of emergency assistance right now?

Contact Generali Global Assistance:
Telephone: +1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

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