Photo © Lumina/IStock

Travel Insurance Cover for COVID-19 Related Events

Find out what cover is provided if  Coronavirus (COVID-19) affects your travel plans 

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For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.

We know Kiwi travellers can’t wait to travel again which is why we’ve added some Coronavirus (COVID-19) specific cover to our insurance plans, to help make it clear what COVID-19 related events our travellers may have coverage for. All our travel insurance plans include emergency medical and repatriation cover if you get sick with Coronavirus while abroad. Our Explorer plans also offer cover for some Coronavirus-related events with the Coronavirus travel costs benefit a new feature.

World Nomads travel insurance for Coronavirus and our plans

  • Standard and Explorer plans: Offer cover for emergency medical assistance if you get sick with Coronavirus (COVID-19) overseas – cover includes medical assistance, repatriation and hospitalisation benefits.
  • Explorer Plan: Offers cover for some Coronavirus related events such as cancellation, trip interruption expenses and some quarantine costs, as well as additional benefits for healthcare workers, residential care workers and law enforcement officers who have their pre-arranged leave cancelled by their employer due to Coronavirus.

Benefit limits apply and vary between plans.

Benefit Standard  Explorer 

Emergency medical expenses overseas

Yes

Yes

Medical repatriation/ evacuation (including funeral expenses or repatriation of your remains if the worst-case scenario happens)

Yes

Yes

Coronavirus Travel Costs
Note: This section has its own benefit limits which apply. Check your Policy Document for full details or read our Help article which has all of the details, including benefit limits, conditions and exclusions.

NA

Yes


What do I do if I get COVID-19 before or during my trip?

If you need to cancel or cut short your trip because you or a member of your travelling party is diagnosed with COVID-19 by a medical practitioner, or if your close relative in New Zealand is hospitalised or dies due to Coronavirus, these tips may be helpful, especially if you intend to make a claim.

  • Contact our 24/7 Emergency Assistance team as soon as possible – they can help direct you to local medical facilities if needed and help you understand your options.
  • Isolate! And seek the relevant medical attention.
  • If you haven’t left home yet and might need to cancel your trip – make sure you’ve got medical evidence of your diagnosis. This can include certification from your doctor that due to the COVID-19 diagnosis you are medically unfit to continue with your original travel plans, or an official PCR test. The diagnosis of Coronavirus must be made after your policy was purchased.
  • Don’t delay in the cancellation of your plans to maximise the opportunity of refunds from your providers.
  • Always keep receipts for any trip payments you make and, wherever possible, request written reports from providers or local authorities.
  • Follow New Zealand government and local advice – different countries have different rules. What’s okay in New Zealand may not be okay in the countries you visit. While some countries may be more relaxed in their COVID-19 protocols, others may be very strict in who they allow to enter.

Travel insurance isn’t designed to cover everything, so make sure you’re careful with your planning and you read the Policy Document to make sure you understand what’s included and what’s not, as well as the terms, conditions, limitations and exclusions. If you have any questions get in touch.

How to get medical assistance 

Contact our 24/7 Emergency Assistance Teams as soon as possible, so they can support you from the time you fall sick or get injured, until the time you get home.  

When you call please have ready:  

  • Your policy number 
  • A contact number and travelling companion details for where you are now  
  • The nature of your problem  
  • Your location  

FAQ

Here are our most frequently asked questions about Coronavirus. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team

  • Does my insurance cover medical costs upfront or do I have to pay and claim later?
    Our international policies can offer cover for emergency overseas medical expenses and medical evacuation and repatriation following a serious injury or sudden illness; this includes coronavirus, subject to all policy terms, conditions, limits, and exclusions. However, if the plan you already purchased doesn’t include the benefit section ‘Coronavirus Travel Costs’ (which offers some cover for eight specific coronavirus-related events), contact us for assistance. We are not able to change the plan issued after purchase, but, provided you have not used your original policy, and do not need to make any claim, we may be able to assist with issuing a replacement policy and providing you with a refund of your original premium. It is important to remember that this would be a new policy, subject to the policy terms conditions and pricing in effect at the date it is issued and would not offer cover for any event that has already occurred.
  • What do I do if my test hasn’t come back in time, and I need to cancel my trip?
    If you need to cancel or rearrange your travel arrangements, even at the last minute, don’t delay in speaking with your airline or other travel providers to minimise any potential cancellation costs or fees.  If you booked through a travel agent, they may be able to assist you with this, too.  If you do need to make a claim, the cover available will depend on your individual circumstances, as well as the plan you have purchased. For us to assess if cover can apply, you’ll need to submit a claim along with all supporting documentation. Remember, if you are required to take a test prior to travel, it is important to allow sufficient time for results to come back.
  • Why don't you cover ongoing treatment at home?
    Cover may be available if you are unfit to travel due to contracting COVID-19, depending on the plan you have purchased, and the facts of your claim - check the policy you have purchased and if it has Coronavirus Travel Costs cover. We assess all claims on a case-by-case basis. Speak with your travel providers, you may be able to cancel or change your arrangements at no or minimal cost. If you booked through a travel agent, they may be able to assist you with this, too.  Please note, if you’re already travelling and need to make changes to a flight change or your accommodation, even at the last minute, don’t delay in speaking with your airline or provider.  If you can’t continue with your planned arrangements due to a positive diagnosis, simply not showing up could mean you forfeit your booking or incur additional fees when you may have been able to move your dates or times at no or minimal cost. If you booked through a travel agent, they may be able to assist you with this, too.
  • Do I need medical proof of my positive COVID-19 result if I need to cancel my trip?
    Yes. You will need to provide documentation to support the circumstances of your claim. We understand that the type of documentation you can provide may vary and assess every claim on a case-by-case basis. You should submit as much information as you’re able to along with your claim, this will help us to assess your claim in a timely manner and reduce the possibility that we may need to ask you for further information. Information you supply may include: - PCR Test demonstrating that at the time you were due to travel, you had an active case of COVID-19; - Proof you were subject to mandatory isolation at the time you were due to travel due to a registered RAT (Rapid Antigen Test) result; - Letter from medical practitioner confirming you are medically unfit to travel due to COVID; and - Don’t forget to contact your travel service providers as well, as you’ll also need to demonstrate that you have requested to refund or reschedule your arrangements, and what your out of pocket costs are. Remember, not all of our plans cover pre-trip cancellation for COVID-19. This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered.

Bag snatched in Latvia.

It was my final day in Riga, Latvia. In my small bag I keep all my valuables, because hostels can't always be reliable with safekeeping. It contained my new GoPro, Iphone, digital camera, laptop and hard drive, plus my emergency money (200 euros). I planned on using my cameras and computer for editing later that afternoon. The coast was amazing and, as it got late, I decided to take the train back to Riga city. As I was getting off the train, down the vertical steep steps, I had my bag snatched off my shoulder. In seconds, the doors closed and the train pulled off. Telling authorities on the platforms immediately, they could not assist and referred me straight to the police. Feeling helpless, I went to the police where I was kept for hours, because of English barriers and translations of documents. I walked out just after midnight with my report. A day trip I won't forget soon.
C.E. Australian in Latvia.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty/freemixer

Travel insurance when rock climbing

Be prepared for your next rock climb with flexible travel insurance coverage.

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Strapped into your harness, ready to ascend the craggy cliffs of El Capitan or perhaps the limestone routes in Thailand? UK climbers are no strangers to adventure, scaling heights that test every muscle and nerve. But while you're plotting your route up these epic rock faces, don't overlook the essentials for those less thrilling parts of your climbing journey – one of those items could just be travel insurance. Whether it's a twisted ankle or a weather-worn delay, World Nomads could turn out to be the safety rope you never anticipated needing!

What's covered?

World Nomads offers coverage across two insurance policies (Standard and Explorer) for four different rock climbing activities:

  • Rock climbing (indoor) – Level 1, covered under all plans
  • Rock climbing (outdoor / traditional) – Level 2
  • Rock climbing (bouldering) – Level 2
  • Rock climbing (sport climbing/bolted) – Level 2
  • Free climbing / mountaineering – Level 4

If a climb does go wrong, here are some of the ways travel insurance could help:

  • Trip Disruption: you’re covered if there's a death in the family, you're called up for jury duty or the UK Government's Travel Advisory issues a Do Not Travel warning after you've been issued with your Certificate of Insurance (Explorer cover only). Please note events must be unexpected and unforeseen. The Explorer Plan covers cancellations up to £5,000, while the Standard Plan covers up to £3,000. These figures also apply if you are forced to cut your trip short.
  • Activities cover: travel and adventure go hand-in-hand, that's why our policies cover more than 150+ sports, experiences, and activities. While hiking and football are considered less dangerous, outdoor rock climbing requires an insurance upgrade and an additional premium.
  • Extended stays: if you are scheduled to head home but have found another incredible climbing location you can't pass up, we allow an extension of your cover right up until your Single Trip policy expires at 11:59pm GMT on your Certificate of Insurance end date. The maximum duration of a policy is 365 days from the start date.
  • Baggage and personal belongings: Setting your sights on the iconic El Capitan in Yosemite National Park for your next climbing adventure? Be mindful, popular destinations can sometimes lead to unexpected luggage delays or losses. With our travel insurance, whether it’s the Standard or Explorer plan, you're protected. If your baggage is delayed for more than 24 hours, we cover the cost of essential items. And if your prized climbing gear is lost or stolen, we’re here to help cover replacement costs. For high-value gear, consider upgrading for coverage up to £750 per item on the Explorer Plan and £400 per item on the Standard Plan, with maximum upgrade limits of £2,250 and £1,200 respectively.
  • Emergency medical and evacuation cover: if you suffer a fall or are injured during a climb and require medical assistance or evacuation, we may be able to help. The Standard Plan offers cover of up to £5,000,000 for emergency medical expenses and medical repatriation, and £10,000,000 on the Explorer Plan. Exclusions, and in some cases excesses, do apply.

Make sure that you've selected the right travel insurance plan for your specific needs. Get a quote online anytime, anywhere.

Travellers tip: if your climbing gear is stolen, it’s imperative you get on the front foot by reporting it to the authorities and obtaining a police report. Always keep copies or originals of any receipts in case you need to make a claim for stolen gear and valuables.

Why do I need to consider travel insurance when rock climbing?

We all know that British adrenaline-seekers are daring, but most know there are always risks. Rock climbers may be confronted with falling rocks, the weather may change suddenly, and gear failure can cause severe injury.

Having travel insurance can also help take some of the stress out if you end up in hospital with unexpected medical costs from a broken leg or bangs and scrapes. Importantly travel insurance offers coverage for those ‘worst possible case' scenarios when you need to be repatriated to the UK to recover.

Please be aware that if you need to make a claim at any point of your trip you must prove you acted responsibly, and used the recommended safety clothing and equipment. Special exclusions and conditions apply – see the Policy Wording for details.

Travel insurance tipcheck what vaccinations you need to get before travelling to any foreign country. You can ask your doctor about this. You should also make sure you pack and use any necessary insect repellents, as many diseases can be contracted by mosquitoes, tsetse flies, lice, and other insect bites.

What to look out for on your next rock climbing adventure

Gear up for your next rock-climbing adventure by paying close attention to both the thrill and the risks involved. Whether you're scaling indoor walls or venturing onto remote crags, here’s a few tips for a safe and successful climb:

  • Before you ascend, compare the route's difficulty with your experience. Remember, biting off more than you can climb might leave you hanging! 
  • Lovers of crags, beware! Ticks fancy rock climbers, and not in a good way. Post-climb, do a tick check to avoid unwanted souvenirs like Lyme Disease.
  • Safety starts with your equipment. Give your gear a thorough pre and post-climb check to ensure everything is in top condition.
  • Check in with your doctor to ensure you're in peak shape to tackle those peaks. Climbing demands more than just courage – your body needs to be up for the challenge as much as your mind!
  • Inform a local assistance company and your family of your rock-climbing location and trekking route and policy details. Just in case.

Travellers tip: make sure you refer to your policy wording before leaving, as we don’t offer coverage for pre-existing medical conditions.

What's not covered?

While there are several situations we can cover you for, there are also some we just won't cover. These include, but are not limited to:

  • World Nomads does not offer coverage for free soloing – so make sure you keep those ropes firmly attached!
  • Travel against medical advice or neglect to adhere to World Health Organization or UK Government-issued warnings prior to departure.
  • Pre-existing medical conditions as outlined in your policy.
  • Any remote search or rescue operations to remove you from a life-threatening situation. Professional competitive rock climbing.
  • You act irresponsibly or recklessly and injure yourself or others in the process.
  • Expenses you incur after you return to the UK.

Rock climbing comes with its fair share of gnarly moments, which is why it’s imperative you deep dive into your insurance inclusions (and exclusions) before hitting the rockface. This is not a full list of what's covered and what’s not; please check your Policy Wording for a full list of terms, conditions, limitations and exclusions that may apply to your specific plan. If you are unsure of your level of travel cover, please contact us for help.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about buying travel insurance for rock clumbing. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.

Photo © Getty/freemixer

Travel Insurance for Rock Climbing

Be prepared for your next rock climb with flexible travel insurance coverage.

    As featured in:

  • As featured in:

Climbing the walls may be a popular global colloquialism, but for Irish travellers the phrase is often exactly as it sounds. Whether eyeing off a challenging indoor facility or preparing to descend Morocco's Todra Gorge, research is imperative. Make sure you get a handle on the conditions, pack a map and some courage. Oh, and don't forget insurance, as fun as climbing is, it can be risky.

What's covered?

Whether harnessing a new skill or climbing like a boss, World Nomads has cover (up to the policy limits) for the following:

  • Trip cancellation cover: if there’s a death in the family, you're called up for jury duty or Ireland's Travel Advisory issues a warning against; All or all but essential travel after you’ve been issued your Certificate of Insurance (Explorer plan only) and up to 7 days before the certified departure of your trip. Please note events must be unexpected and unforeseen.
  • Activities cover: travel and adventure go hand-in-hand, that’s why our policies cover more than 150 activities, sports, and experiences. While hiking and swimming are considered less dangerous, rock climbing requires an insurance upgrade and an additional premium.
  • Extended stays: if you are scheduled to head home but have found another incredible climbing location you can’t pass up, we allow an extension of your cover (Single Trip policy only) right up until your policy expires at 11:59pm IST/GMT on your Certificate of Insurance end date. The maximum duration of a Single Trip policy is 365 days from the start date, including extensions.
  • Baggage delays and personal belongings: we cover baggage delays that stretch beyond 24 hours (terms and conditions apply). If belongings such as phones, headphones or cameras are lost or stolen, and they are deemed to have been reasonably and responsibly secured out of plain sight, you can make a claim.
  • Emergency medical and evacuation cover: if you suffer a fall or are injured during a climb and require medical assistance or evacuation, we may be able to help. Conditions, exclusions and excesses, do apply.
  • Cover for some Coronavirus (COVID-19) related events: to find out more about our cover for COVID-19 related events, including benefit limits and exclusions, read our Coronavirus cover article.

Why do I need to consider travel insurance when rock climbing?

We all know that Irish adrenaline seekers are daring, but most know there are always risks. Rock climbers may be confronted with falling rocks, the weather may change suddenly, and gear failure can cause severe injury.

Travel insurance can help take some of the stress out if you end up in hospital with unexpected medical costs from a broken leg or bangs and scrapes. Importantly travel insurance offers coverage for those ‘worst possible case’ scenarios when you need to be repatriated to Ireland to recover.

Please be aware that if you need to make a claim at any point of your trip you must prove you acted responsibly, used the recommended safety clothing and equipment, and were guided by a professional, qualified, and licensed guide, instructor or operator. Special exclusions and conditions apply - see the Policy Wording for details.

What to look out for on your next rock climbing adventure

Preparation and planning are key when activities such as rock climbing are in the mix. Whether tackling an indoor course or if you prefer to belay down a rocky mountain in Canada, it's important that you’re up to the challenge and well versed on the conditions, have the level of fitness required, and that you don’t have any niggling injuries that may be aggravated while climbing.

You may want to consider what you'd do if your bag or climbing gear are stolen, your connection is delayed, and you miss a climb you’d already booked and paid for months ago. Even worse, you could injure yourself a week out from your trip and need to cancel. Travel insurance can lessen the blows, and depending on your circumstances, we've got cover to suit you.

The following tips can help you maximise your safety and validity of cover.

  • Inform a local assistance company and your family of your rock climbing location and trekking route and policy details.
  • If you require any medical treatment during your trip while outside of Ireland, you first need to contact your Private Medical Insurance (PMI) provider (if applicable) and follow their emergency medical procedures and claims procedures. Where your PMI provider cannot provide assistance, please contact our 24-hour Emergency Medical Assistance Team before incurring medical costs.
  • Check which countries your rock climbing trip passes through to ensure your policy covers you for that region.
  • Make sure that you’ve selected the right travel insurance plan for your specific needs. Get a quote online anytime, anywhere.

Choose a plan to suit your specific needs

World Nomads offers two levels of cover, Standard and Explorer, and what is right for one person may not suit another. When it comes to rock climbing, a Level 2 activity(except rock climbing indoor, which is Level 1), consider our higher level of cover (Explorer) for an additional premium.

Our Standard Plan includes a range of benefits including overseas medical, baggage cover, trip cancellation and certain adventure activities, while the Explorer Plan has all the benefits of the Standard Plan and a few extras, but it’s more expensive. Choose the right cover for you and do note that once cover is purchased for your activities it can’t be changed.

What's not covered?

While there are several situations we can cover you for, there are also some we are unable to cover. These include, but are not limited to:

  • Travel against medical advice or neglect to adhere to the Irish Government issued warnings prior to departure.
  • Pre-existing medical conditions as outlined in your policy.
  • Search and rescue costs.
  • Professional competitive rock climbing.
  • You act recklessly, maliciously or illegally and injure yourself or others in the process.
  • Expenses you incur after you return to your home in Ireland.

This is not a full list of what's covered and what's not; please check your Policy Wording for a full list of terms, conditions, limitations and exclusions that may apply to your specific plan. If you are unsure of your level of travel cover, please contact us for help.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty/freemixer

Travel insurance when rock climbing

Be prepared for your next rock climb with flexible travel insurance coverage.

    As featured in:

  • As featured in:

Travel insurance when rock climbing

If you feel like you need a bigger adventure that delivers more thrills than lying on a beach sunbaking, then rock climbing could be just what you need on your next trip.

Whether you're eyeing off a top indoor facility in Europe or preparing to tackle Spain's Costa Blanca, it pays to check the weather and travel restrictions, pack a map along with some courage and consider travel insurance – as fun as climbing is, it requires a lot of planning as the risks are evident.

What's covered?

No matter your skill level – whether you're a pro determined to conquer your next peak or an amateur with the full gamut of climbing options in your sights – World Nomads may offer cover for the following (up to the policy limits):

  • Overseas emergency medical expenses for sudden injury or illness.
  • Emergency medical evacuation or repatriation back to your country of residence.
  • Loss, theft or damage to baggage or personal items. It's important to keep copies of your original receipts if you need to make a claim.
  • The non-refundable costs of cancelling a trip due to sudden injury or illness.
  • The Explorer Plan includes cover for official 'Do Not Travel' advice issued for your destination after you've received your Certificate of Insurance, which requires you to cancel your trip.
  • Checked-in baggage delayed for more than 24 hours and the replacement costs for essential clothing and toiletries while you wait.
  • Cover for some Coronavirus (COVID-19)-related events. To find out more about our cover for COVID-19 related events, including benefit limits and exclusions, click here.

How to get the most of your insurance if you're planning on rock climbing

Safety is key to conquering new heights, no matter the destination – Europe, Australia, the United States, and every rugged landscape in between.

As daring as climbers are, falling rocks, unexpected changes in weather conditions, and equipment malfunctions are just some of the challenges faced.

Our Standard and Explorer plans are designed to provide cover for sudden and unforeseen events on your next adventure, such as being left empty-handed when the airline loses your baggage (with your gear in it), if you need to see a doctor if you are hurt or unwell or if severe weather interrupts your plans.

As a climber, there are different travel insurance requirements depending on the type of activity you are planning to undertake. While bouldering is automatically covered (special exclusions apply), when it comes to indoor and outdoor rock climbing and mountaineering increased cover is required, which means an additional premium. In some cases, there are height limits, and soloing is prohibited.

Will I be covered for helicopter evacuation and rescue?

As a rock climber, you'll often find yourself in locations that will be only accessible by helicopter. Depending on your Country of Residence and the plan you’ve selected, if you found yourself in an emergency and need to be evacuated or transported to the nearest medical facility or back to your Country of Residence, your helicopter rescue or air ambulance may be covered by travel insurance.

Please be aware of the following:

  1. When we determine you're medically fit to travel, we may decide to either transport you to other medical care facilities; and/or repatriate you to your Country of Residence if you’re declared medically unfit to continue your trip.
  2. You, your guide or travelling companion must advise our 24/7 Emergency Assistance Team and your Private Medical Insurer of the situation as soon as reasonably possible to confirm cover, manage costs and any potential claim.

Travel insurance tip: your cover will depend on the activities you chose at the time of policy purchase and terms and conditions apply for each activity. Level 1 sports and activities are automatically covered on the Standard and Explorer plans. You can upgrade your cover for a range of other activities, experiences, and manual work if you select the activities (listed as Level 2, 3 and 4) but you'll need an upgrade to the Explorer Plan.

What to look out for when rock climbing

Preparation and planning are key when activities such as rock climbing are involved. Whichever peak or wall you have in your sights it pays to be versed on the conditions, have the level of fitness required, and ensure that you don't have any pre-existing medical condition that could be aggravated and cause further injury.

While we don't like to think about what can go wrong, these scenarios are often all too common:

  • Think about what you'd do if your helmet, ropes, or camera are stolen.
  • You arrive at your destination only to realize your climbing gear hasn't arrived and is going to be delayed more than 24 hours.
  • Your flight is delayed or cancelled, and you miss a climb you pre-booked and paid for months ago.
  • You’ve booked your insurance and you injure yourself or fall ill a week out from your trip and are forced to cancel.
  • Our policies provide benefits that may assist with these challenges. Our Standard Plan include a range of benefits including overseas medical, personal belongings cover, pre-trip cancellation and certain adventure activities, while the Explorer Plan has all the benefits of the Standard cover and a few more, and it's slightly more expensive.

Rock climbing travel insurance tips:

  • Inform a local assistance company and your family of your rock-climbing location and trekking route and policy details.
  • Make sure to use a qualified tour guide if you're rock climbing as part of a group.
  • Make sure all your gear is working correctly and always keep them nearby to avoid theft.
  • Check which countries your rock-climbing trip passes through to ensure your policy covers you for that region.
  • For the intrepid rock climber, be aware a higher policy excess applies if you need to be medically evacuated within Nepal.
  • Make sure that you've selected the right travel insurance plan for your specific needs. Get a quote online anytime, anywhere.

What's not covered?

While there are several situations we can cover you for, there are also some we just won't cover. These include, but are not limited to:

  • Any pre-existing medical conditions, as outlined in the policy wording.
  • Unattended baggage or personal items.
  • Working or participating professionally in any activity or sport.
  • Any search or rescue operations to remove you from a life-threatening situation (unless cover is available for a natural catastrophe under your policy).
  • Failure to adhere to local government authority warnings.
  • Ignoring 'Do Not Travel' warnings from your local government.
  • Damage from any illegal activity.
  • Expenses that are recoverable from elsewhere, e.g. transport carriers or accommodation providers.

This is not a full list of what's covered and what's not; please check your Policy Wording for a full list of terms, conditions, limitations and exclusions that may apply to your specific plan. If you are unsure of your level of travel cover, please contact us for help.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Jakob Helbig / Image Source - Getty Images

Travel Insurance for multi-destination trips

When your bags are packed and your passport is ready to go, start off your multiple-destination trip with travel insurance.

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The only thing better than exploring a new country? Exploring two, three, four, or even more, new countries. If you’re going to be traveling to multiple destinations, you may want to consider protecting yourself with travel insurance.

Sure, more countries mean more opportunities for fun. But they also mean more unfamiliar cultures to encounter, safety issues to research, and transit systems to navigate.

What are the benefits of getting travel insurance for multiple countries?

World Nomads offers cover for multiple destinations under one policy. Trips to many different countries are a fantastic way to explore multiple countries, regions and cities all in one trip. With World Nomads travel insurance, you can be covered for multiple destinations under one policy. 

For example, if you are planning on traveling to Europe and plan to visit multiple European countries, but you’re unsure if every destination is covered, it’s worth giving our customer service agents a call. They’re happy to answer any questions, so you can go back to planning your itinerary.

Reasons to consider travel insurance for trips with multiple destination

  • Illness or injury to you, a travel companion, or an immediate family member
  • Sudden job loss or being called up for jury duty
  • Severe weather or natural disasters
  • A flight being delayed or cancelled unexpectedly, and you’re stuck at an airport
  • A family member back home falling ill or passing away
  • You plan to work, study, or do volunteer work while overseas
  • Civil unrest or acts of terrorism.

Note: Depending on your country of residence and level of cover, there may be a limit on how long each individual trip you take can be. Please check your policy wording for full details and always check the terms, conditions, limitations, and exclusions in the policy wording, so that there are no surprises if you need to use it. If you're not sure if something is covered get in touch.

Four ways travel insurance can cover multiple destination trips

  1. Trip cancellation

You spent months planning your globetrotting tour through South America, and then the worst happens. After you pre-paid for your flights, hotels, and tango dancing lessons, your trip gets canceled. It feels like all your advance planning – and advance paying – was for nothing.

Thankfully, you had the foresight to purchase travel insurance. When you’re visiting several destinations, your pre-paid expenses can add up. But, if you buy a policy with World Nomads, your trip cancellation coverage could reimburse you in the event of a globetrotter’s worst nightmare… such as an airline strike on your departure date, or you falling ill the day you were supposed to fly out. (Coverage depends on your Country of Residence and the plan you select, the Standard or the Explorer.)

Travel insurance tip: check your policy for the maximum benefit amount for trip cancellation. You may want the limit to cover 100% of your pre-paid trip costs. You should also scan your policy for the ‘covered reasons’ under trip cancellation. Only the events specified are reimbursable under your plan.  

  1. Passport/ID loss and theft

You’ll need your passport and ID to accomplish the multiple destination holiday you’ve been planning. Every time you cross a border, board a plane, or check into hotels – it’s a must.

If your passport is lost or stolen on your multiple destination journey, World Nomads is here to help. With a policy, you can reach out to our Emergency Assistance Team, 24 hours a day, 7 days a week. The team will always be there to assist you with contacting embassies in case of a lost passport or other emergencies.

Depending on your Country of Residence and the plan you select (Standard or Explorer), you could be covered for the replacement of your passport and for the inconveniences of having your passport stolen such a trip delay. Check your individual policy for exact benefits.

  1. Baggage and personal belongings

Theft

Pickpocketing is a global scourge, especially in busy tourist areas such as train stations and airports. With a World Nomads policy, your baggage and personal effects are covered up to the maximum benefit amount… handy when you find yourself in need of more than just the clothes on your back.

Travel insurance tip: when you file a claim, you’ll need to show proof of ownership of your stolen belongings. It can help to take snapshots of the contents of your suitcase before your trip and gather any receipts for valuable items.

Delays

Because travelers visiting multiple destinations often find that they are hopping aboard more planes, trains, and automobiles than a single-destination traveler, their chances of experiencing a baggage delay may be higher. In those instances, having a World Nomads policy packed away means you may have coverage for any incidentals – a change of clothes, for example – depending on your Country of Residence and the plan you select.

Travel insurance tip: Depending on your Country of Residence the 24/7 EA team may help assist you with locating your belongings wherever they may be. If your suitcase doesn’t arrive on the carousel, give us a call and we can assist you in finding your bags.

  1. Medical emergencies

24/7 Emergency Assistance Team

Accidents happen, no matter where you are on the globe. But, if you are heading to multiple countries, you could wind up needing to navigate hospitals and health care systems in different languages… some of which you may not speak.

Depending on your country of residence your World Nomads policy may help you rest a little easier, knowing that we have translation service professionals ready to assist with translations (and finding the nearest quality hospital).

Medical evacuation

If you’ve had a major accident and need emergency evacuation, you’ll be grateful to know that you can get support with your medical bills. But, in the event the worst happens, you will have enough to worry about. Why add how you’ll pay for emergency evacuation expenses to the mix?

When you have a World Nomads policy, you can, metaphorically, at least, pop a chill pill, and can relax until you’re on the mend. Wherever you are on your itinerary, you can rest assured that you’ll be in a quality hospital, whether that be across town or back in your home country.

Travel insurance tip: you’ll need permission from us for an evacuation, and reasonable exclusions apply (such as if you break your leg while bike packing while drunk… that’s on you).


This is only a summary of coverage and does not include the full terms and conditions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, customer service is here to help.

FAQs for travelers visiting multiple countries 

When does my cover for each trip start and end?

Cover for any specific country will vary depending on the amount of time you spend there, for example, you may only be transiting through a country and only spending time at the airport for your stopover before continuing your trip. When you buy a policy, you must select all the countries where you’ll spend at least 72 hours of your trip. Your chosen countries will be shown on your Certificate of Insurance. Please be aware that our cost to insure travelers is higher for some countries and regions than others, so the premium we charge takes this into consideration. 

Can I cover multiple people on the one policy?

Yes, you can. Travel insurance for multiple countries may provide cover for yourself, a travel friend, or the whole family. Always check the policy wording to see if there are any age restrictions for you or anyone travelling with you, and what the specific criteria is for including multiple people on the one policy.

Do I need cover if I’m making a stopover and not leaving the airport?

Cover will depend on your country of residence e and the type of policy you have purchased. You may be covered for a stopover if you are leaving the airport and staying in a specified destination for less than 72 hours. You can find out more by checking out our Help Centre article here.

 

 

Traveling to multiple countries? Here are ways World Nomads can help:

  • Translation and interpreting services
  • Flight rescheduling
  • Physician referrals
  • Pre-trip information

Please note: some World Nomads services may not be available for all destinations. If you have any questions around what services are available for your destination(s) please get in touch.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Got into an accident?
  • Travel companion sick?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Accidentally injured?
  • Suddenly sick?
  • Need medication?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Hurt abroad?
  • Need to get to a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Luggage lost?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.