Photo © Artur Debat / Getty

What Does Domestic Travel Insurance Cover?

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Just because your trip isn’t on a faraway continent thousands and thousands of miles away, doesn’t mean that things can’t go astray. If you’re traveling within your home country, World Nomads offers  domestic travel insurance ─ though only for residents of select countries. If you’re a U.S. citizen, check out our page on Domestic Travel Insurance that sums up all the benefits.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Warren Gold Swain/IStock

What to do if you’re hurt in an accident

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1. Safety comes first

If you are seriously hurt during your overseas holiday, then make sure you attend a local medical centre or hospital immediately to receive medical attention.

2. Seek medical attention

If you’re experiencing an emergency our 24/7 Emergency Assistance Team can advise you of the nearest medical facility if you are unsure where to go, or if you need help navigating a foreign language.

Once you’re able to contact our 24/7 Emergency Assistance Team, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location.

Once you’ve been admitted to hospital or reviewed by a doctor in a medical centre, you’ll need to contact our 24/7 Emergency Assistance Team to update them on your situation. If you are hospitalised or if your treatment expenses as an outpatient are likely to go above NZD$2,000, then our Emergency Assistance Team will liaise with the hospital on your behalf to arrange payments.

For injuries where treatment costs are not expected to exceed NZD$2000, you pay all your medical fees, and then submit all your receipts to our claims department for reimbursement.

3. Get it in writing

If you’re injured and wish to claim for your medical expenses, always remember to collect as much supporting documents as possible. Some examples of documentation that you may need to provide include:

  • Treating doctor’s report stating how the injury occurred and the diagnosis.
  • Hospital admission report.
  • Report from the emergency medical transport service (if taken to hospital by ambulance or helicopter).
  • Medical imaging reports from any scans or tests that were conducted.
  • If the police attended the scene of your accident, ask them for a police report.
  • Medical centre or hospital invoices showing a list of the individual costs associated with your care and treatment.

4. Hold on to your receipts

Make sure you retain all your receipts if you intend on claiming for medical expenses. This includes receipts for any pharmaceutical products that you purchased in relation to your injury. If you cannot provide receipts to substantiate your treatment expenses, then your claim may be dismissed, or any payments that you do receive might not be for the full amounts.

It’s always a good idea to keep all documentation relating to your holiday in general, not just for your accident. As well as medical receipts, make sure you keep your itinerary, correspondence from airlines or hotels regarding cancellations, as well as all hospital, police, and doctor’s reports.

5. Need to know more?

Always read your Policy Document carefully so that you will be clear about the terms and conditions, limits, exclusions, and benefits of your plan. Our Standard and Explorer plans both have different levels of cover. It’s your responsibility to know the details of your policy, including what is and what isn’t covered, in case you need to make a claim. Your Policy Document will always have the full details.

If you have questions about what's covered and not covered, just ask us.

How does my travel insurance policy help me in an emergency?

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © KT images/Getty Images

Policy documents

Find the right policy document for your trip

Looking for your policy documents?

Our travel insurance products change over time and our level of coverage may vary depending on your country of residence.

You bought a policy before?

Please login to your member portal to access all your information. If you have not signed up with us, the best way is to contact us.

Sign in

You are planning to buy?

Please get a quote to get the latest policy document specific to your country of residence.

Get a quote

Can't find the answer you are looking for?

Contact us

Are you a World Nomad?

Sign in or join us. Inspire, share and stay in touch.

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What to do if you fall suddenly ill

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1. Seek medical attention

If you suddenly feel unwell at any time during your overseas trip, go to the nearest medical centre or hospital. An emergency transport service provider can carry you to the nearest hospital if you’re in too much pain to walk or take public transport.

In case you don’t know the whereabouts of your nearest hospital or doctor’s surgery, you can call our 24/7 Emergency Assistance Team who will direct you where to go. You’ll need to tell them your policy number, what seems to be wrong with you and your current location.

After being examined by a hospital or medical centre doctor, call our 24/7 Emergency Assistance Team again to update them on your situation. If you’re admitted to hospital, our Emergency Assistance Team will correspond with the Admissions Department regarding payments and care arrangements.

2. Get any reports in writing

You will need to provide copies of all reports in relation to your illness. Cover is only provided for illnesses that happen during your trip and not for any existing medical conditions. We may request a report on your medical history from your General Practitioner in New Zealand if we require further information. Types of reports you’ll need to obtain include:

  • Emergency medical transport report (if taken to hospital by ambulance or helicopter).
  • Treating doctor’s report stating the date you fell ill, the diagnosis and prognosis, as well as the causation of your illness.
  • Hospital admission report stating the dates you were admitted and discharged from hospital.
  • Other medical reports such as lab reports, specialist’s reports and public health emails confirming a Coronavirus (COVID-19) diagnosis.
  • Any correspondence from airline, hotel or railway firms confirming cancellations of any accommodation or journeys that you had paid for.

3. Retain all your receipts

If you wish to claim for any expenses you incurred because of falling ill on your overseas holiday, then you’ll need to be able to provide your receipts. While it’s always necessary to keep receipts for your medical expenses, make sure that you keep any other receipts from your holiday as well. Receipts for hotel stays, flights and even dining receipts (if you experienced food poisoning) may be required to substantiate your claim. Examples of receipts that you should keep include:

  • All hospital and doctor’s receipts
  • Receipts for pharmaceutical products that you may have purchased
  • Pathology receipts
  • Hotel, airline, railway, bus company and/or restaurant receipts

4. Cover for some Coronavirus-related events during your holiday

If you or one of your travelling partners contracts COVID-19 at any time during your holiday, and you need to cancel your travel plans, then you may be able to claim for any non-refundable expenses that you had incurred. Your Explorer Plan cover must already be in effect (having already passed your 72-hour waiting period), at the time that you or one of your companions caught COVID-19.

To support your claim, you’ll need to obtain a treating doctor’s report or medical certificate stating the Coronavirus diagnosis. Other documents that you’ll need to provide include pathology reports or official health statements indicating a positive COVID-19 result for you or anyone in your travelling party. Any claims for non-refundable expenses will need to be supported by copies of your receipts.

Please note: Coronavirus cover varies between plans.

To find out what cover applies to you, read our Coronavirus cover article, which has all of the details including terms and conditions, limits, and exclusions.

5. Need to know more?

This information may help if things go wrong, and you want to make a claim. All travel insurance plans are different, and cover will vary, depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full details of what you’re covered for.

If you have any further questions about what’s covered and not covered, just ask us.

How does my travel insurance policy help me in an emergency?

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Mixetto/IStock

What to do if your passport is stolen

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If your passport is stolen while you’re on your trip, follow this guide on what to do next. Rest assured knowing that our policies may help cover your extra costs while you arrange an emergency replacement passport.

Here’s what you need to do:

1. Report the incident immediately

Report the incident to the relevant authorities and make sure you get a report from them. Relevant authorities may include:

  • The local police.
  • The nearest New Zealand embassy, High Commission or consulate (the New Zealand Government may also accept online notifications).
  • For visas and passports from other countries – contact the relevant embassy.
  • Any other relevant parties, such as the airline, hotel or tour operator.

Important: For some countries, it may be an offence not to report the loss or theft or your passport as soon as you learn of the loss. It may also affect your travel insurance cover if you don't report it immediately. Contact us if you need help.

2. Arrange a replacement or emergency passport

Check the process to apply for an emergency or replacement passport with the nearest New Zealand embassy. To organise a replacement, you may need:

  • a passport photo,
  • ID (driver's license or expired passport),
  • evidence of citizenship (photo of your missing passport),
  • your e-tickets or itinerary,
  • You may also need a police report.

If you need to travel to a different location to apply in person or collect your emergency passport, you should arrange to do this.

3. Rearrange or cancel any affected travel arrangements

As soon as you know that any of your travel plans are going to be affected, contact any accommodation, tour, transport and other providers to rearrange or cancel any plans you may have.

Make sure you get confirmation from them in writing of the changes or cancellation and keep receipts and details of any refunds or extra fees paid.

4. Keep your receipts

You'll need to keep all official reports you were given and all original receipts as evidence to support a claim on your travel insurance policy, including your itineraries and booking and cancellation confirmations for any affected transport, accommodation and additional expenses.

In the event of a claim, provide all your supporting documentation such as receipts.

5. Will my travel insurance cover the cost of replacing my passport?

Our policies may cover you for the official processing fees to replace your passport if it got lost stolen or was accidentally damaged.

If your trip is interrupted as a result of your passport being stolen, if it got lost, stolen or was accidentally damaged, we may cover you for reasonable and necessary additional travel and accommodation expenses incurred to replace these items. You can find more information in the Policy Document.

6.Need to know more?

If you have any questions about what's covered and not covered, feel free to contact us.

7. Passport-safe tips

  • Always keep a copy of your passport in some form – whether that’s a photocopy or a photo on your device(s). Play it safe and have copies in multiple forms.
  • Travel with some spare passport-sized photos just in case
  • Lock up your passport when you’re not using it
  • Emergency passports do not permanently replace your passport. They can be issued quickly with limited validity so you can return home or continue with your trip.

This is a summary only. It does not include all terms, conditions, limitations and exclusions of the plans described. Please carefully read your Policy Document for a full description of coverage. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Lukasz-Nowaki/IStock

What to do if your luggage is delayed

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1. Report the delay to your carrier immediately

Once you realise that your baggage has been delayed, speak with a representative from your carrier (usually your airline) to report the delay. Ask them for a Property Irregularity Report (PIR) or another official document. The report should state the reason for the delay as well as the date and time that your luggage is estimated to arrive.

Ask the carrier for some financial assistance to help you buy some everyday items such as toothpaste, deodorant, or new underwear while you wait for your bags. If they refuse your request, then ask them to put the reason for their denial in writing to you. You must include this letter or report with your other documentation when submitting your claim for essential items.

2. Obtain receipts for any purchases

If you need to buy a few essentials to make life more comfortable until your bags arrive, then you’ll need to keep copies of your receipts should you wish to claim for these expenses.

Cover for essential items is only offered to travellers whose luggage is delayed for at least 12 hours after their scheduled arrival. If your luggage is returned to you within 12 hours of arriving, you cannot claim for essential items.

Therefore, only receipts showing a date and time which is at least 12 hours after your scheduled arrival, and before the delivery time of your luggage, will be covered.

3. Obtain a final report

After you get your bags, ask your carrier for a report stating the reason for the delay, the length of the delay, as well as the date and time the luggage was returned to you.

A few points to consider if you wish to claim for essential items

Before you rush out to your favourite designer’s shop to buy this season’s must-haves, please remember that only reasonably necessary items may be covered under our policies. Some examples could include toiletries, prescription medications or new underwear.

These are items to help you stay clean, fresh, and comfortable until your baggage is returned to you.

There is no cover for essential items if your luggage is delayed on your return home to New Zealand.

Both our Standard and Explorer plans have different daily limits of cover. Please read through your Policy Document to make sure you’re aware of the limits, benefits and exclusions that relate to your policy.

4. Need to know more?

This information could help you if things go wrong and you want to make a claim. All travel insurance plans are different, and cover will vary depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full terms and conditions, limits, and exclusions that apply.

If you have questions about what’s covered and not covered, just ask us.

Does my insurance cover my tech

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © DuxX/IStock

What to do if you must cancel your trip due to illness or injury

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1. Rearrange or cancel your bookings straight away

If you’re injured or get ill during your overseas holiday, ask your treating doctor to give you a report or medical certificate stating your diagnosis and period that you will be unfit for travel. Then contact the airlines and hotels with whom you have bookings as soon as reasonably possible. Try to make alternative arrangements for when you’ll be fit to resume your holiday.

If your doctor believes there is no option but to cancel your holiday and return home, then you may be covered for any of your previously paid, non-refundable expenses. However, if you are only unfit for a brief period, then your expenses may only be covered for the time stated on your medical certificate, not for the remainder of your holiday.

Don’t leave it to the last minute to cancel or rearrange your hotel or airline bookings as this may lead to additional costs. If you delay notifying these organisations, then your claim for expenses may not be approved.

Any cover offered for accommodation and flights will only be made up to the maximum benefit limits stated in your Policy Document. That’s why it’s important to read through your policy so that you know the applicable terms and conditions, limits, and exclusions.

2. Provide all written documents

To submit a claim for expenses, you’ll need to submit all the medical reports related to your illness or injury, as well as general correspondence regarding your cancellations. Examples of reports you’ll need to provide include:

  • The treating doctor’s report or medical certificate must state the diagnosis, date of injury or when you first noticed the symptoms of your illness, and period that you’ll be unfit to travel.
  • The specialist’s report and other medical reports including any medical imaging and pathology reports.
  • A hospital admission report confirming the dates that you were admitted and discharged.
  • Emergency medical transport reports if you were taken to hospital by an ambulance or helicopter.
  • Police report (if the police were called to the scene of your accident).
  • Emails or letters from hotels or airlines regarding your cancellations.
  • Your itinerary.

3. Don’t forget your receipts

If you cannot provide receipts for your accommodation, flights, and treatment expenses, then your claim may be dismissed, or any payment that you do receive might only be for a minimal amount. Types of receipts that you’ll need to provide include the following:

  • Receipts for doctor’s consultations, hospital stays, medical imaging tests, and consultations with any allied health providers.
  • Pharmaceutical products.
  • Accommodation, flights, train, or bus journeys.

4. Cover for some COVID-19-related events

If you or one of your travelling companions’ contracts Coronavirus (COVID-19) during your overseas holiday, and have to cancel the rest of your trip, then your pre-paid, non-refundable travel expenses may be covered if you have selected the Explorer Plan.

You’ll need to ask your treating doctor for a report stating the diagnosis of COVID-19, as well as a pathology report or public health statement indicating a positive COVID-19 result.

If you are diagnosed with COVID-19 within the 72-hour waiting period after being issued with your Certificate of Insurance, then your non-refundable travel expenses may not be covered.

To find out what cover applies to you, read our Coronavirus cover article, which has all of the details including terms and conditions, limits, and exclusions. Please note: COVID-19 cover varies between plans.

5. Need to know more?

This information may help if things go wrong, and you want to make a claim. All travel insurance plans are different, and cover will vary, depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full details of what you’re covered for.

If you have any further questions about what’s covered and not covered, just ask us.

What does my travel insurance cover?

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Mitiander/IStock

Planos Standard, Explorer e Explorer Plus

Por que três planos de Seguro Viagem e quais as diferenças?

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Não há dois viajantes iguais, então por que o Seguro Viagem deve ser o mesmo para todos?

Você pode estar na estação de esqui em Queenstown ou Sapporo, e metade da sua turma decide ficar no café enquanto você se diverte nas pistas. Ou talvez sua irmã sempre alugue um carro quando viaja, enquanto você prefere ir de ônibus. A World Nomads oferece três planos diferentes, com níveis distintos de cobertura, para que você possa escolher o que atenda melhor às suas necessidades.

Três opções de plano

A World Nomads oferece três planos, o Plano Standard, o Plano Explorer e o Plano Explorer Plus, cada um com diferentes benefícios, limites e sublimites de cobertura.

Plano Standard: inclui diversos benefícios, como assistência médica no exterior, cobertura para extravio de bagagem, cancelamento de viagem e determinadas atividades de aventura.

Plano Explorer: Possui todos os benefícios do Plano Standard e mais alguns, incluindo cobertura relacionada à COVID, além de limites e sublimites de cobertura mais altos.

Plano Explorer Plus: Oferece todos os benefícios dos Planos Standard e Explorer, com os mais altos limites e sublimites de cobertura das três opções.

Escolha seu plano com cuidado antes de viajar, pois você não poderá optar por um upgrade, por exemplo passando de um Plano Standard para o Explorer ou o Explorer Plus durante a sua viagem.

Uma maneira fácil de comparar as diferenças é verificar o resumo dos benefícios quando você faz uma cotação em nosso site. A página de cotação também informa quanto custa cada plano e possui links para a verificação das condições gerais da apólice do seguro viagem, que possui todas as informações sobre as coberturas. Para residentes no Brasil, temos parceria com a Chubb para administrar nossos planos, assistência emergencial e sinistros.

Qual plano devo escolher?

É você quem deve tomar essa decisão. Pergunte a si mesmo qual a cobertura necessária se algo der errado. Somente você sabe para onde está planejando viajar, quanto já está investindo, o que planeja fazer, ver e visitar e como sua situação pessoal pode afetar sua escolha.

Este é apenas um resumo da cobertura e não inclui todos os termos e condições do plano. Leia o texto da apólice na íntegra para entender o que está e o que não está previsto na cobertura. Dessa forma, não haverá surpresas caso você precise usar o seu seguro. Caso você tenha alguma dúvida, por favor, fale conosco.

Incapaz de viajar

Eu estava grávida de 8 semanas, mas dois dias antes da minha viagem, tive que ir ao hospital para fazer exames de emergência devido a um sangramento. Me disseram que o coração do feto havia parado de bater e que eu deveria esperar pela eliminação espontânea, o que poderia acontecer a qualquer momento nos 14 dias seguintes e por isso eu não poderia mais viajar, porque isso colocaria a minha saúde em risco.
Nômade britânica

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Você ou sua família estão doentes, feridos ou mortos?
  • Perdeu seu emprego?
  • Teve sua casa destruída?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Precisa de medicamentos?
  • Sofreu um acidente?
  • Ficou doente?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Se acidentou no exterior?
  • Precisa urgentemente de um hospital?
  • Impossibilitado de prosseguir viagem?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Suas malas sumiram?
  • Não encontra sua bagagem?
  • Malas danificadas?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Obtenha uma cotação de seguro de viagem

Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo

Faça uma cotação
A person hiking in front of a mountain
Photo © Mitiander/IStock

Standard vs Explorer vs Explorer Plus Plans

Why three travel insurance plans and what’s the difference?

    As featured in:

  • As featured in:

No two travelers are the same, so why should travel insurance be one-size-fits-all?

You might be at the ski lodge in Queenstown or Sapporo, and half your crew are heading to the café while you hit the slopes. Or maybe your sister always rents a car when she travels, while you prefer to bus it. World Nomads offers three plans with different levels of cover so you can choose one to suit your needs.

Three plans to choose from

World Nomads offers three plans – a Standard Plan. an Explorer Plan and an Explorer Plus Plan – each with different benefits, limits and sub-limits of coverage.

  • Standard Plan: Includes a range of benefits such as overseas emergency medical, cover for your belongings, pre-trip cancellation and certain adventure activities.

  • Explorer Plan: Has all the benefits of a Standard Plan and a few more, including COVID coverage, plus higher coverage limits and/or sub-limits. 

  • Explorer Plus Plan: Has all the benefits of the Standard and Explorer Plans, with the highest coverage limits and/or sub-limits of all three plans.

Please choose carefully from the outset, as you can’t upgrade from a Standard Plan to an Explorer or Explorer Plus Plan mid-trip. 

An easy way to see the differences is in the coverage summary when you get an instant online quote. The quote page will also tell you how much each plan costs and has links to the policy wording, which details the coverage in full. For Brazilian residents, we partner with Chubb to administer our plans, emergency assistance and claims. 


Which plan should I choose?

That’s your decision to make. Ask yourself, how much coverage will you need if something goes wrong? Only you know where you’re planning to go, how much you paid, what you’re planning to do, see and visit, and how your personal situation might influence your choice.

This is only a summary of cover and does not include the full terms and conditions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Come to a sticky end?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member dead?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Get a travel insurance quote

Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.

Get a quote
A person hiking in front of a mountain
Photo © Onfokus/IStock

Por que contratar um seguro viagem?

Quer saber mais sobre Seguro Viagem e o que ele pode fazer por você?

    As featured in:

  • As featured in:

Na maioria dos casos, não ocorrem problemas em viagens. No entanto, as contas médicas podem ser exorbitantes se você sofrer um acidente ou ficar doente inesperadamente no exterior. Só por isso, o Seguro Viagem vale a pena.

Listamos três coberturas essenciais que são muito procuradas, mas há muitas outras - faça uma cotação para ver a nossa lista de coberturas!

Cobertura médica e regresso sanitário

Se existe um grande motivo para contratar um Seguro Viagem, é esse! Em muitos casos, se você ficar doente, o hospital não o tratará sem pagamento antecipado ou comprovante de uma apólice de seguro.

O Seguro Viagem World Nomads pode cobrir despesas médicas no exterior, incluindo:

  • Hospitalização
  • Tratamento ambulatorial (sem internação)
  • Medicamentos prescritos
  • Transporte para voltar para casa para tratamento contínuo, se decidirmos que é clinicamente necessário

Esta não é uma lista completa sobre o que está, ou não, coberto pelo Seguro Viagem. Limites e condições se aplicam em diversos casos e podem variar dependendo do plano que você adquirir e do seu histórico médico. Para mais informações, leia atentamente o Manual do Segurado antes de adquirir o produto e veja todas as condições, coberturas, limites e riscos excluídos.

Cancelamento de viagem

Cancelar a sua viagem pode acontecer nos momentos em que você menos espera. Quando você começa a pagar por suas passagens aéreas e acomodações, já faz sentido proteger o seu investimento comprando um Seguro Viagem. Todos os nossos planos podem ajudar a reaver alguns custos não reembolsáveis que você terá se você não puder viajar porque:

  • você ficou doente ou seriamente machucado
  • um parente próximo ficou doente ou seriamente machucado
  • você foi demitido, sem justa causa

Bagagem

As malas podem ser extraviadas  e os pertences podem ser roubados. A perda de objetos pessoais é uma das principais razões pelas quais as pessoas contratam Seguro Viagem. Apesar do rastreamento, códigos de barras e de todo o processo envolvido, não é tão incomum que uma ou duas malas se desviem dos voos. Esperamos que não seja a sua.

E se for, nossos planos podem ajudá-lo na perda, roubo ou dano quando a sua bagagem foi devidamente entregue aos cuidados da companhia aérea. Nós também podemos cobrir itens essenciais se a sua mala estiver atrasada - pense em produtos de higiene pessoal, roupa íntima, uma camisa limpa e algumas meias.

Não se esqueça de ler o Manual do Segurado para ver todos os detalhes, não pense que seus pertences estarão cobertos em qualquer situação, pois condições ou exclusões podem ser aplicáveis.

Este é apenas um resumo da cobertura e não inclui os termos e condições completos. Você deve ler o Manual do Segurado para entender o que está e o que não está coberto. Dessa forma, não haverá surpresas se você precisar usar qualquer cobertura. Em caso de dúvidas, entre em contato conosco.

Quer saber mais sobre a nossa cobertura?

Você pode comparar nossos preços e coberturas dos planos Standard e Explorer fazendo uma cotação online.

Apendicite em Chiang Mai.

Gostaria que todos soubessem da minha gratidão por toda a ajuda que recebi da World Nomads em um dos momentos mais dolorosos e assustadores da minha vida. Nunca pretendi usar o meu seguro e nunca usei em nenhuma das minhas viagens anteriores, mas desta vez uma dor de estômago repentina e insuportável me forçou a ir ao hospital enquanto estava na Tailândia (Chiang Mai Ram Hospital). Eu pensei que conseguiria o antibiótico certo e final da história. Mas não, o caso real foi que meu apêndice estava inflamado e infectado. A única maneira de lidar com isso era realizando uma cirurgia. Eu simplesmente não podia acreditar! Foi assustador, eu estava sozinho e eles foram incríveis, responderam imediatamente por e-mail, o que foi fantástico, porque eu não tinha tempo para fazer telefonemas. E junto dos Serviço Internacional de Pacientes do Hospital, cuidaram de tudo e salvaram a minha vida. Eu só quero que todos estejam cientes da importância de ter um seguro, e um bom, mesmo que pensem que são saudáveis e que nada de ruim vai acontecer, coisas inesperadas acontecem o tempo todo e isso pode arruinar a sua diversão e a sua conta bancária. Estou muito agradecido por ter meu seguro World Nomads sempre ao meu lado.
Nômade Chileno na Tailândia.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Você ou sua família estão doentes, feridos ou mortos?
  • Perdeu seu emprego?
  • Teve sua casa destruída?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Precisa de medicamentos?
  • Sofreu um acidente?
  • Ficou doente?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Se acidentou no exterior?
  • Precisa urgentemente de um hospital?
  • Impossibilitado de prosseguir viagem?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Suas malas sumiram?
  • Não encontra sua bagagem?
  • Malas danificadas?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Obtenha uma cotação de seguro de viagem

Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo

Faça uma cotação
A person hiking in front of a mountain