Learn what's covered if you have booked and paid for your trip and unexpectedly need to cancel.
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For information relating to policies purchased prior to June 27 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from June 27 2024, please see below.
Cancellation insurance is there for when life throws you a curve ball, making sure you’re not out of pocket if you’ve had to put your journey on hold.
From jury duty to an unexpected illness or redundancy, there are many reasons why you may have to stay put instead of taking a cooking class in Chiang Mai… even if that’s the last place you want to be.
As long as you haven’t left your home yet, we may cover you if you have to cancel your trip under certain circumstances like:
In addition, travelers with the Explorer Plan may be covered if the Foreign Ministry of your Country of Residence advise agianst all or all but essential travel for your intended destination.
While epidemics and pandemics are excluded from the Trip Disruption section of our policy, there is an exception around Covid-19.
You may have some cover for trip cancellation events which are outside of your control and caused by:
Our article What’s covered for Coronavirus explains the benefits available if you get COVID-19 and need urgent assistance.
There are a number of things you’re not covered for if you cancel your trip. These include but are not limited to:
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
Depending on your claim, you'll need copies of:
I have to cancel my trip to Tanzania because my wife had an accident and she is waiting for a scan of her back. I should fly to Berlin tomorrow, then Bergen and day after to Africa. It is impossible now because she is alone in the house and I have to take her tomorrow to hospital for another scan. I paid 900 pounds for a Kilimanjaro Climb which is not refundable as it is too close to departure. I paid a deposit for a 3 day safari and had to cancel flights and my volunteer job.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.
Get covered by World Nomads, even if you're already on the road
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This information is for all travellers except: Americans, Australians, Brazilians, British, Canadians, Irish, and New Zealanders.
If you’ve left home without travel insurance or your policy has run out and you’re still on the road, World Nomads has got you covered. With World Nomads, you can buy a policy online, anytime, from anywhere in the world.
We know it’s easy to forget to buy travel insurance. That’s why we’ve designed simple and flexible travel insurance so you can buy what you need, when you need it, even while traveling. If you forgot to buy a policy before you started your trip, are outside your home country without insurance, or your cover has ended but your trip hasn’t, you can buy a World Nomads policy 24/7 online.
If you buy a policy while traveling, you'll have to wait up to 72 hours for full cover to apply. However, you can be covered straight away if you're injured in an accident after you buy a policy. Your policy wording will have full details to understand the cover, limits and exclusions.
Waiting periods apply
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying away from home. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Get the medical treatment you need in the unfortunate event you've been attacked.
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Physical and sexual assault aren't something you want to think about for your trip, but the unfortunate truth is that these attacks happen way too often to travelers. While some destinations have higher incidents than others, no destination is immune.
To add complexity to already horrific circumstances, the laws and customs of some countries can see innocent victims imprisoned, so knowing what to do following an attack can be difficult.
Our Emergency assistance teams have extensive experience understanding and liasing with medical providers on the ground, so that you can get the care you need, when you need it.
If you’ve been assaulted overseas, all of World Nomads travel insurance policies have the following benefits which can help patch you up and get you on the road to recovery:
Depending on the policy you buy and your country of residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick a policy that’s best for you.
| Country of residence | Cover for counselling |
|---|---|
| Australia | Explorer plan only. |
| Brazil | |
| Canada | |
| Ireland | Explorer plan only. |
| New Zealand | Explorer plan only. |
| United Kingdom | Explorer plan only. |
| USA | |
| All other countries |
If you pick a fight and end up coming out worse for wear, there's a pretty good chance you won't be covered because of needless risk and stupidity.
There may be specific terms, conditions, limitations and exclusions that apply depending on what you'll be doing. Of course, always read the full terms, conditions limitations and exclusions in the plan you choose so there’ll be no surprises if you need to use it. If you are unsure of your level of travel cover, please contact us for help.
It’s essential that you get in contact with our emergency assistance teams as soon as possible so that they can assess the situation according to location and local laws, and then triage accordingly
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
During my holiday in Sydney , Australia, I was physically assaulted by a man while jogging. The attacker approached me and severely punched me in a face. I fell on a ground and almost lost consciousness with blood coming out of my right eye and nose. I was laying on cement pathway crying and screaming for help. Shortly after I was seen by group of teenagers walking nearby and they ran to help me. Those people called ambulance and police. I was taken to hospital and had x-rays and other medical treatments provided. My right eye orbit was broken and I was advised by doctors to have a risky and complicated surgery on low eye orbit to prevent possible vision loss and other complications.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about assault and travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Get the medical treatment you need after being attacked.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Physical and sexual assault aren't something you want to think about for your trip, but the unfortunate truth is that these attacks happen way too often to travellers. That's why we're here to help you. While some destinations have higher incidents of assault than others, no destination is immune.
To add complexity to already horrific circumstances, the laws and customs of some countries can see innocent victims imprisoned, so knowing what to do following an attack can be difficult.
If you're unsure what to do, call our 24/7 Emergency Medical Assistance Team and they'll be able to guide you. Our Emergency Assistance Team has extensive experience understanding and liasing with medical providers on the ground, so that you can get the care you need, when you need it.
If you’ve been assaulted overseas, all of World Nomads travel insurance policies have the following benefits which can help patch you up and get you on the road to recovery:
Travel insurance is designed for when things unexpectedly happen to you. If you pick a fight and end up coming out worse for wear, we're going to take that into account and may decide you won't be covered because you've put yourself at risk.
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
It’s essential that you get in contact with our 24/7 Emergency Medical Assistance Team as soon as possible so that they can assess the situation according to location and local laws, and then triage accordingly
So that our Emergency Medical Assistance Team can assist you quickly, please be ready with the following:
During my holiday in Sydney , Australia, I was physically assaulted by a man while jogging. The attacker approached me and severely punched me in a face. I fell on a ground and almost lost consciousness with blood coming out of my right eye and nose. I was laying on cement pathway crying and screaming for help. Shortly after I was seen by group of teenagers walking nearby and they ran to help me. Those people called ambulance and police. I was taken to hospital and had x-rays and other medical treatments provided. My right eye orbit was broken and I was advised by doctors to have a risky and complicated surgery on low eye orbit to prevent possible vision loss and other complications.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about assault. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Wherever you are, we’re there to help!
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Emergency Medical Assistance: 24 hours, 7 days a week
Email: worldnomads.assist@collinsoninsurance.com
|
Country of residence |
Phone |
|
Belgium |
+44 (0) 144 444 2015 |
|
Denmark |
+44 (0) 144 444 2017 |
|
Germany |
+44 (0) 144 444 2018 |
|
Netherlands |
+44 (0) 144 444 2019 |
Contact our 24/7 Emergency Assistance team.
Emergency Medical Assistance: 24 hours, 7 days a week
Email: worldnomadsassist@axa-assistance.com
|
Country of residence |
Phone |
|
Belgium |
+32 (0)2 808 66 32 |
|
Denmark |
+45 89 87 30 23 |
|
Germany |
+49 (0)335 5622 3012 |
|
Netherlands |
+31 (0)20 8080731 |
Email: worldnomadsassist@axa-assistance.com
So that our 24/7 Emergency Medical Assistance teams can assist you quickly, please be ready with the following:
I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
Learn what's covered if you have booked and paid for your trip and unexpectedly need to cancel.
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Sometimes travel plans change in the blink of an eye. It could be an unexpected illness or injury to natural disasters or sudden strikes; trip cancellations can happen for many reasons. Having travel insurance cover for trip cancellation may help recover some of your prepaid, non-refundable costs if an insured event ruins your trip.
Here’s how World Nomads travel insurance may help Kiwi travellers planning their next holiday.
If you need to cancel or reschedule your trip due to specific insured events, then you may be covered for up to 14 specific insured events including, sudden illness or injury, or a natural disaster. For example:
If your claim is approved, you may be reimbursed up to policy limits for prepaid, non-refundable travel expenses such as flights, accommodation, tours or activities.
Important: The amount covered for cancellation depends on whether you have purchased the Standard or Explorer Plan.
If your trip is cancelled, you’ll need to:
When lodging a claim:
Cancellation coverage starts from the date your Certificate of Insurance is issued (or 72 hours after if you buy travel insurance while already overseas). Only events that occur after that date are considered.
Our travel insurance plans don’t cover everything. Some of the things we can’t cover you for include:
This is not a full list of what's covered and not covered. Terms, conditions, limits, exclusions apply, please read your Policy Document carefully and contact us if you have any questions.
Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our helpdesk or you can ask the customer service team.
Our policies offer coverage for non-refundable cancellation expenses for up to 14 insured events. World Nomads offer two levels of cover, Standard and Explorer, and both offer cover for a range of benefits including pre-trip cancellation.
If you haven’t started your trip or made a claim, you can cancel your policy for a full refund during the 21-day cooling-off period.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamLearn what is and isn't covered by travel insurance if you're pregnant.
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For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.
This shouldn't need saying, but just in case, here it is: Talk to your doctor about your travel plans. Listen to what they say.
Have that conversation before you buy insurance or even book your flights.
While pregnancy is not considered an existing medical condition, there are limits and restrictions on how and when we cover pregnancy, so it's good to be informed before you start planning your trip.
The most important thing to know is this: If you fell pregnant before you bought your insurance or fall pregnant afterwards, cover may be available for a pregnancy related illness that occurs up to the end of the 26 week of your pregnancy. Also, you can’t have a history of any complications with any previous pregnancy.
If you meet the above criteria and suddenly something medical happens to you while you're overseas, being pregnant won't change your cover. When looking at whether you should continue travelling after your illness or injury, our 24/7 Emergency Assistance team will take the pregnancy into account.
Aside from a pregnancy not falling within the above guidelines, we also won't cover any childbirth, antenatal care or newborn care costs, regardless of whether we're covering the pregnancy itself. We won't cover a loss arising from pregnancy-related illness after the 26th week of gestation.
We also won't cover you if your medical practitioner told you not to travel, nor will we cover you for any routine check-ups.
If you're thinking about getting pregnant, please know that we don't cover any costs relating to fertility treatment, either. These restrictions also apply to members of your travelling party and close relatives.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
It’s essential that you get in contact with our 24/7 Emergency Assistance team as soon as possible so that our teams can support you from the time your fall sick or get injured until the time you get home.
So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:
Emma began experiencing intensely painful stomach cramps in our hotel room at the Ohana Waikiki West, Honolulu, Hawaii. No 24 hour doctors were available, so we took a taxi cab instead of ambulance, which hotel security offered to arrange to nearest hospital (Straub). Hotel security also took notes of these events. After assessment in the emergency department, the diagnosis was a threatened miscarriage (not aware of being pregnant, hospital staff estimated Emma at 7weeks pregnant at the time). Medication was given for pain relief, blood tests taken and an ultrasound performed. Emma was discharged and was requested to have another blood test on the following Monday and referral to a local Doctor for a follow-up appointment. Emma spoke to Doctor on phone about results of blood test and further information instead of visiting him as it would have been the morning we were flying back to New Zealand.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for pregnancy. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.
If your gear has been stolen or damaged, here's how we can help.
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With multiple bags, valuables, and essential documents in tow, the last thing you want is to deal with lost, stolen, or damaged luggage. In fact, nearly half of all travel insurance claims involve mishaps with baggage and personal effects.
Whether you’re carrying expensive sports gear, a designer outfit for a destination wedding, or just your everyday essentials, World Nomads travel insurance offers coverage for theft, loss, or damage of your luggage and personal effects.
Your Policy Document will have very specific limits, both on the total value of the luggage covered, and on individual items. If there're some items you're bringing that exceed those limits, specify them when you get a travel insurance quote.
We offer cover for the following:
There are of course terms, conditions, limitations and exclusions on how cover applies. For example, we won't cover your electronics or jewellery if you check them into an airline. Read the Policy Document so there are no surprises.
Your first move should be to report it, ASAP. Who you report it to depends on your circumstances. Here are some of the most common situations:
If your luggage has been lost or stolen on public transport:
If your luggage has been lost or stolen from your airline or accommodation provider
If your luggage has been lost or stolen on a tour or at a public venue (e.g. airport, museum, sports stadium)
If your situation is not listed get in contact and we can help.
File a police report—this step is non-negotiable because your potential insurance claim hinges on it. Head to the nearest police station and make sure you get a copy of the report or at least a reference number.
Contact your provider to block the service and get written confirmation. And don’t forget to call your bank to block any stolen cards ASAP.
If you have an iPhone, try using the Find My iPhone feature. If you have a Samsung, use the Find My Mobile feature to pinpoint your device’s location on a map.
Hold onto every bit of paperwork—receipts for emergency buys, itineraries, booking and cancellation confirmations for any affected travel arrangements. If you don’t do this, we may reduce or reject your claim.
Travel insurance isn’t designed to cover everything. Common claims we see where there's no cover include:
If you’re ready to start exploring our travel cover options and optional extras, then visit our Get a Quote page and tell us your travel details.
This is not a full list of what's covered and not covered. There are terms and conditions, limitations and exclusions that apply. For more information check out our FAQ article on baggage cover and personal effects and read your Policy Document carefully before you buy.
After arriving in Jordan I was approached by a man claiming to be a taxi driver. He showed me where an ATM was to get out some Jordanian dollars and then took me to his car. After a white knuckle drive to my hostel I hopped out and he grabbed my baggage and chucked it at me and left straight away. When I got into my hostel I realised my camera bag was missing with my camera, storage drive and Jordanian dollars. I filed a report with the police but they have been unable locate the camera and the taxi companies seem to think this man was in fact an opportunist as the have no record of him.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for baggage. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Learn how travel insurance may cover emergency dental treatment abroad.
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For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.
No one likes going to the dentist, and even less when it's not your regular dentist. But teeth can crack and infections can strike, regardless of where you are in the world. A pitted olive that wasn't; a very, very sticky caramel... it's the worst sort of surprise. World Nomads can help you out with emergency dental cover.
If something happens, we only offer cover for the immediate relief of sudden and acute onset of pain on healthy teeth and teeth with fillings. We may cover those teeth if you suddenly have:
Cover is limited, and we may need to talk to your dentist back home to see what your teeth were like before you left. Just remember, the policy comes with a NZD$100 excess which will be deducted from your claim.
In short, pretty much anything that's not on the list above. Specifically, there are a few straight-up things we don't provide cover for:
A lot of the time, our cover will be limited to patching the problem, such as a temporary filling, a pain-relieving injection, that sort of thing. The big stuff will have to wait until you get home.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
It’s essential that you get in contact with our 24/7 Emergency Assistance team as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:
While on a white water rafting tour I broke my two front teeth. This happened when I lost balance while going over a rapid, resulting in the back of my paddle hitting my mouth and breaking the lower half of my right front tooth and leaving a smaller fracture in the left front tooth. Immediately following the tour the guide assisted me in finding a local dentistry where I could get the emergency treatment for the pain and to repair the teeth. Because of the damage to the right front tooth it required a full crown, while the crack in the left tooth could be repaired with a veneer. This was a temporary repair and long term it was also recommended that I may also need a root canal.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about overseas dental travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team
Simple and flexible travel insurance to keep you safe on your next dive trip. Buy at home or while traveling, and claim online from anywhere in the world.
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Temporarily escaping the UK in search of the world’s most stunning underwater landscapes? Whether you’re exploring the vibrant coral reefs of the Maldives or descending into the depths of Australia’s Great Barrier Reef, you’re bound to have a blast!
Before you take the plunge (pun intended), you may want to do a little preparation…just in case. Travel insurance for scuba diving not only covers the unexpected – like medical emergencies or equipment loss – but also ensures you’re protected for activities down in the blue depths.
Scuba diving is a mind-blowing experience that takes you into a whole new realm. Whether you're exploring the vibrant coral reefs of Hawaii, diving deep in the Red Sea's Sharm El Sheikh, or discovering the awe-inspiring Yongala wreck on Australia's Great Barrier Reef, we want you to enjoy every moment worry-free.
Our travel insurance plans offer cover for various scuba diving experiences, including:
Planning to participate in some other thrilling pursuits while abroad? World Nomads covers Brits for more than 150 sports and activities while traveling. Just make sure you pre-plan and select any and all activities you’ll be participating in, when you get your quote.
World Nomads offers two travel insurance plans, the Standard Plan and the Explorer Plan. These plans both offer cover for expenses in connection with hospitalisation, lost luggage, repatriation, and more. However, the Explorer Plan provides a more comprehensive policy offering higher limits.
When selecting your scuba diving travel insurance, it's important to consider the activities you'll be doing during your trip. Here's what you need to know:
Note: Read your policy wording for details on maximum benefit limits, exclusions and terms and conditions of your coverage.
World Nomads offers you the flexibility to choose between two plan options: Annual Multi-Trip and a Single Trip policy.
We know that scuba diving equipment doesn't come cheap. That's why we offer cover for high-value items such as scuba tanks, fins, BCDs, regulators, and underwater film and photography equipment. Though we don’t cover sports equipment while it’s in use, it can still be exposed to damage or loss.
In case of delay, loss, or damage to your baggage and scuba diving equipment by a common carrier, follow these steps:
Please refer to your policy wording for details on maximum benefit limits, exclusions, and conditions related to your coverage.
While we've got your back during your scuba diving adventures, there are a few things we won't cover. Make sure you avoid the following:
Please note that this is just a summary of cover, and it's essential to read your policy wording in full to understand the complete terms, conditions, limits, and exclusions. If you're unsure about your travel insurance cover, our customer service team is here to assist you.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for scuba diving. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.