If your gear has been stolen or damaged, here's how we can help.
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We’ve all been there: landing in your dream destination, only to find out your bag’s gone on its own holiday. Travel mishaps like lost or stolen baggage can turn an epic adventure into a logistical nightmare. World Nomads travel insurance not only protects your gear; it protects your plans— because a lost bag shouldn’t stand in the way of your next great story.
World Nomads keeps it simple for our UK travellers with two insurance plans: Standard and Explorer. Both offer coverage for stolen, delayed, and damaged luggage, but the Explorer Plan has higher limits and offers additional coverage for the accidental loss or theft of cash (provided you’ve stowed it safely).
Your policy will have very specific limits on the total value of the luggage covered and on individual items. If some items you bring exceed those limits, you might want to specify high-value items when you purchase your policy. It'll cost you more, but it may be worth it if you have to make a claim.
Our policies can cover you if your gear is:
There are, of course, conditions on how cover applies. For example, we won't cover your electronics or jewellery if they are part of checked-in luggage. Read through the policy wording so there are no surprises.
Our Annual Multi-Trip (AMT) policy offers unmatched flexibility for UK travellers with a serious case of wanderlust. Whether hopping to France for a weekend or jetting off to Southeast Asia for a few weeks, AMT covers your baggage and personal belongings on each trip—without the hassle of buying a new policy every time you travel.
When you’re exploring far from home, having emergency medical coverage can be a lifesaver—literally. For digital nomads and frequent travellers, unexpected health issues can turn your plans upside down. That’s why World Nomads provides 24/7 emergency medical assistance so UK travellers can get immediate help when needed.
Nobody likes a delayed flight—especially when you’re stuck between connections at a bustling airport. With World Nomads’ Smart Delay feature, UK travellers get extra support if their flights or connections are held up beyond a specific time. Think of it as a travel buffer: Smart Delay helps cover essentials like food and refreshments, so you’re not left out of pocket while waiting for things to get back on track.
No one wants to lose their belongings; it’s frustrating and heartbreaking. If someone nicks your gear, it’s imperative you get on the front foot…fast. Here are some steps you should take right away:
For more comprehensive information, check out our article What to do if your luggage is stolen.
While stealthy thieves and misplaced bags are a reality of travel, there are a few simple tips and tricks you can keep in mind while travelling to help reduce the risk of losing your most valued possessions.
From always packing and carrying your bags to safeguarding your bags with zip ties, follow these essential tips from travellers on keeping your belongings safe while you travel.
Ready to pack your bags? You can get a quote for both single and annual multi-trip plans and decide which suits your needs best.
Our policy for UK residents doesn’t cover several items, and if you don’t look after your belongings properly, you may not be covered either.
This is not a complete list of what's covered and not covered. There are item limits and conditions that apply, so for more information, check out our article on baggage cover and personal effects and read your policy carefully before you buy.
My wife and I were travelling through South America. We had just arrived in the main bus station in Arequipa, Peru at approximately 7pm, after travelling overnight from the north of Chile. We sat down on the public seating at the bus station whilst waiting for a friend to book an onward ticket. I was sat on the end of the isle of seats with my day bag by the side of my feet. A child of about the age of 9 years came up to us from the opposite direction and spoke to us in Spanish. We both looked at her whilst trying to understand what she said. After decyphering that she wanted to sing us a song and subsequently declining her offer, she wandered off. At this point I looked down at my bags to discover that my day bag had gone. We obviously immediately looked around, could not see the bag anywhere. We asked the other people sat around if they had seen anything, but no one had. The little girl was nowhere to be seen. As we had been on the go for over 24 hours and were extremely tired and now extremely upset, we left and checked into a hostel. The next morning we lodged a report with the tourist police who informed us that there had been a police counter at the station. At the time though it had not even occurred to me that we could make a report at the station itself. After 3 months of travelling through South America with not a single problem and with only 5 days left until flying home this has not been the most pleasant way to finish our holiday!
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for baggage. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
UK residents claim online while travelling or when returning home. We encourage you to submit your claim at your earliest convenience or within 60 days from the date of loss. Plus, submitting your claim as soon as possible means less of a chance you’ll misplace your receipts or other required documentation.
You can still file a claim. However, the item might depreciate, or we may be unable to process your claim without additional information. We require receipts if you are trying to claim reimbursement for purchases made because of a baggage delay. For more information, check out our article. What do you do if you don't have the requested claim documents?
If you need to get home for treatment, travel insurance can take care of medical evacuation and repatriation.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Buy at home or while traveling, and claim online from anywhere in the world.
Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our Emergency Medical Assistance teams, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of British travellers be repatriated home so they can fully recover.
Cover available under this travel insurance policy is in excess of any statutory health insurance, or any available reciprocal health agreements (including your Global Health Insurance Card (GHIC) or European Health Insurance Card (EHIC). Where urgent medical assistance is required, and you are admitted as an inpatient for at least one night, contact our 24/7 Emergency Medical Assistance team before incurring medical costs. You must let us know how you are going and keep in contact with our EA team until you no longer require treatment or assistance.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical evacuation and repatriation (depending on needs) by:
World Nomads has benefits for medical issues related to Coronavirus (COVID-19) under the section Emergency Medical & Dental Expenses Overseas. If you are diagnosed with COVID-19 while overseas and it’s not considered a ‘pre-existing medical condition’ under our policy, your benefits may include:
There are exclusions and conditions that apply to our medical cover, including, but not limited to:
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
Get a quote today.
It’s essential that you get in contact with our emergency medical assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Can't see your question?
Cheap isn't always the way to go.
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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Cheap Travel Insurance is only good if it protects you for those emergencies it’s supposed to protect you for.
Going too cheap can mean you’re not covered when it matters and if you’re not covered… your trip of a lifetime can get very expensive, very fast.
That’s why at World Nomads we listened to our experienced travellers and designed travel insurance products at affordable prices (but not the cheapest).
We’ve included the cover you told us you couldn’t live without in every World Nomads policy, including:
As no two travellers are alike, we’ve designed a Standard and Explorer travel insurance option so you can choose whether you pay for the extras or not.
If you’re planning to kayak the Amazon solo or throw yourself out of a plane with just a little bit of silk attached to your back, the Explorer option may be more suited to you.
Then again, you might be surprised by what is covered under the Standard travel insurance option. Just tell us who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote with all the detail you need.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
We know we’re not the cheapest, but with us you can travel knowing you’ve got 24/7 traveller support, insider information to help you plan your trip and coverage for a range of insured events you may encounter.
My son (age 4) jumped in front of the dog and the dog nipped him. We took him to the emergency room for stitches.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamBuy at home or while travelling, and claim online from anywhere in the world.
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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our 24/7 Emergency Assistance Team, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travellers be repatriated home so they can fully recover.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical repatriation by:
Depending on the policy you buy and your country of residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick the policy that’s best for you.
If you have private health insurance/private medical insurance that covers you while abroad, first contact your insurance provider and follow their emergency and claims procedures. If not, it’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as possible so that our team can support you from the time your fall sick or get injured until the time you're well again.
So that our 24/7 Emergency Assistance Team can assist you quickly, please be ready with the following:
Don't forget to pack World Nomads travel insurance! If you plan to extend your trip beyond your studies, World Nomads will be with you every step of the way with:
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamLearn what is and isn't covered by travel insurance if you're pregnant.
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Pregnancy shouldn't be a reason to stop your next adventure. But with a new addition on board, travel insurance cover may help you look after yourself and bub-to-be if you're suddenly injured or have unexpected complications with your pregnancy while travelling.
If you're travelling and have a pregnancy complication due to a sudden illness or injury, once you were not more than 28 weeks pregnant at the time your trip started (or 24 weeks for multiple births), our policies may cover:
You must be able to provide confirmation from a medical practitioner or midwife that you were fit to travel, in the event of a claim.
To find out all the details on our travel insurance cover for pregnancy you can read our Help Center article for British travellers.
It’s also a good idea to check with the airline before you pay for your ticket to see if they have any restrictions on carrying a pregnant person.
We won’t cover a number of circumstances including, but not limited to:
This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so please read your Policy Wording carefully before you buy for all the details.
It’s essential that you get in contact with our 24/7 Emergency Medical Assistance teams as soon as possible so that you can be supported from the time you fall sick or get injured until the time you get home.
So that they can assist you quickly, please be ready with the following:
Here are our most frequently asked questions about buying travel insurance for pregnancy. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.
My wife started vomiting and getting dehydrated. So we went to Kaiser Permanente hospital in Santa Clara, California, US. We were informed that she is pregnant. But it was ok. Then she got really dehydrated (almost fainted) again so had to take her to Palo Alto Medical Foundation hospital, they treated her gave medicine and advised to consult the OBGYN. Claim paid: USD $2272,19
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamLearn how travel insurance could help your family if you die overseas.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024 please see below.
Don't make your family pay to bring your remains home.
Travel Insurance cover, if you die overseas, can help bring your remains home without bankrupting your relatives or further traumatising them in what is already a very difficult time.
If you die due to a sudden illness or injury while overseas we will pay for the reasonable cost (up to the benefit limits/sub-limits) for the following:
Most importantly, our 24/7 Emergency Medical Assistance Team will keep your family informed and help them navigate the often difficult local regulations and administration required after your death.
This may include putting them in touch with consular officials, navigating and understanding local processes and helping access the services you need locally to transport your body back home.
There are conditions and exclusions that apply to travel insurance cover, including, but not limited to, exclusions for:
It’s essential that your family or travel buddy get in contact with our Emergency Medical Assistance team as soon as reasonably possible, so that our teams can support them from the time you die until your remains have returned home.
To help our Emergency Assistance teams assist them quickly, they'll need the following:
So, leave a copy of your policy with your family or friend, just in case they need to use it.
Overseas deaths are the most heart-breaking cases to help with. No one is ready to deal with the sudden death of a close relative overseas, let alone having to deal with the complex requirements and unexpected high costs. The Emergency Medical Assistance team can coordinate a local burial or bring home loved ones with trusted partners on the ground and ensure that families and friends are supported throughout such a difficult time.
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
Get a quote today.
It’s essential that your family or travel buddy get in contact with our Emergency Medical Assistance teams as soon as possible, so that our teams can support them from the time you die until your remains have returned home.
To help our Emergency Assistance teams assist them quickly, they'll need the following:
So, leave a copy of your policy with your family or friend, just in case they need to use it.
Overseas deaths are the most heartbreaking cases to help with. No one is ready to deal with the sudden death of a close relative overseas, let alone having to deal with the complex organisation and unexpected high costs. The World Nomads Emergency Assistance team can coordinate a local burial or bringing home loved ones with trusted partners on the ground, and ensure that families and friends are supported throughout such a difficult time.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamLearn what's covered if you have booked and paid for your trip and unexpectedly need to cancel.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from June 27 2024, please see below.
Cancellation insurance is there for when life throws you a curve ball, helping you reduce out-of-pocket expenses if you’ve had to put your journey on hold.
From jury duty to an unexpected illness or redundancy, there are many reasons why you may have to stay at home instead of taking a cooking class in Chiang Mai… even if that’s the last place you want to be.
As long as you haven’t left home, we may cover you if you have to cancel your trip under certain circumstances like:
In addition, travellers with the Explorer Plan may be covered if the Foreign, Commonwealth and Development Office (FCDO) or similar body in the circumstances issues a travel warning up to seven days before the certified departure of the trip advising against ’all travel’ or ‘all but essential travel’ to a specific region or country and that warning was first given after you purchased your policy and after you booked the trip.
While epidemics and pandemics are excluded from the Trip Disruption section of our policy, there are Covid-19 related benefits available to you.
Cover is available for trip cancellation or curtailment events that are outside of your control and caused by:
You can check out our What’s covered for Coronavirus article which has all of the details, including benefit limits and exclusions
There are a number of things you’re not covered for if you cancel or curtail your trip. Exclusions include but are not limited to:
The policy isn’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.
Get a quote today and find out if this policy is right for you.
Depending on your claim, you'll need copies of:
My wife and I had planned to fly via Dubai on our way out to New Zealand. However my wife's grandmother suddenly passed away. We had to cancel our flights, which the airline will refund and waive cancellation fees due to the situation. But our hotel reservation in Dubai was a non-refundable booking.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Online instant confirmation for the time poor.
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There’s one thing our travellers all say they want more of… more time. More time planning their trip, more time at their destinations and much more time relaxing and enjoying their adventure.
No one tells us they want to spend their precious time sorting out travel insurance, but they know it’s but they know it’s important to consider having travel insurance, whether they be a backpacker, long term traveller or gap student.
All we need is some basic information on who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote outlining your travel insurance coverage and limitations.
To give you certainty of coverage and confidence in travelling, we’ve made sure all our online travel insurance options include:
We’ve also designed it in an easy-to-understand format, clearly outlining the Standard and Explorer levels of cover, to help you choose the right travel insurance cover for your break.
What and where you’re covered for is very important to our travellers and if you’re already overseas it’s not too late - you can still purchase online now.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
While in a restaurant in Saigon, Vietnam I cut my hand on a broken glass door. I was bleeding quite a bit so we went to the hospital that night. The doctor confirmed that I cut a tendon in my hand (thumb) and will need surgery. The following day I went to the hospital and received a tendon repair surgery at HCMC Family Medical Practice.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Here are several activities under each category that World Nomads love to do:
Not all activities, sports, and experiences are covered under every plan. You may have to upgrade the policy and sporting level to receive the cover you require for the activities you plan to do. Please read your policy wording carefully before you buy.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamOnline instant confirmation for the time poor.
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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
There’s one thing our travellers all say they want more of… more time. More time planning their trip, more time at their destinations and much more time relaxing and enjoying their adventure.
No one tells us they want to spend their precious time sorting out travel insurance, but they know it’s important to consider having travel insurance, whether they be a backpacker, long term traveller or gap student.
All we need is some basic information on who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote outlining your travel insurance coverage and limitations.
To give you certainty of coverage and confidence in travelling, we’ve made sure all our online travel insurance options include:
We’ve also designed it in an easy-to-understand format, clearly outlining the Standard and Explorer levels of cover, to help you choose the right travel insurance cover for your break.
What and where you’re covered for is very important to our travellers and if you’re already overseas it’s not too late - you can still purchase online now.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
My son started vomiting non-stop in the afternoon. An hour later, I started vomiting non-stop. A few hours after that, even my daughter started vomiting non-stop, then I started with diarrhea. As I was feeling weaker and weaker and the situation was only getting worse - we decided to go to the emergency room where they diagnosed us with Gastroenteritis.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWorld Nomads offers travel insurance plans that ensure your family is protected—whether you're travelling with babies, children, or teenagers. Get an instant quote 24/7.
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Travelling with the family comes with a different set of challenges to those faced when you're backpacking in your early twenties.
World Nomads is here to support Australian families when the unexpected happens. Here's how our travel insurance plans can help.
Our plans define a dependent as:
Note: age limits for dependents as outlined will vary depending on your country of residence. Always read the Product Disclosure Statement (PDS) so you know what you are and are not covered for.
When applying for a policy there must be at least one adult insured on the policy, and at least one of the insured adults on the policy must be the legal guardian of the dependent(s).
If a dependent isn’t travelling with their legal guardian they may need their own policy, depending on their country of residence. Read the PDS carefully to choose the right plan and level of cover for everyone who is traveling with you. Your policy may have terms, conditions, limitations, and exclusions.
Did you know: You can add your children and grandchildren to our policies at no extra cost? Only adults are charged. It's just one of the ways we look after families on their travels.
World Nomads is dedicated to assisting Australian families by:
Travel insurance tip: If you buy a policy while traveling overseas, you must wait 72 hours before any cover is activated (except for emergency medical as a result of a sudden accident which is witnessed and verified by an independent third party).
Get travel advice through our Travel Wiser content, FAQs, guides, safety information, and travel alerts.
To avoid any surprises when making a claim, it’s a smart idea to become familiar with the various limits, benefits, available upgrades, terms and conditions before you buy a policy.
Read your policy carefully. There are exclusions, such as:
Here are our most frequently asked questions about cover for families. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
If a close relative is suddenly hospitalised or dies from a sudden illness or serious injury, then your travel insurance policy can help if you have to cancel or re-arrange your trip.
If you have to cancel or rearrange your trip, there may be cover for:
How it works
Before you change your plans, you must contact your travel providers to try to minimise your expenses and request any refunds or rescheduling assistance. You may resume your trip under the same policy up until it’s end date (with pre-approval of trip resumption costs first).
You can make a claim online for your additional expenses. You’ll also need a written medical diagnosis from the attending physician and, if applicable, the death certificate to support your claim. Also be aware that any claim submitted will have the policy excess applied.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your PDS in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
It depends on the specific policy terms. Please review the PDS or contact customer service for guidance on coverage for your child’s condition.
Go online and enter a few details about yourself, your destinations, and the ages of all your family members. We will generate an instant quote with both Standard and Explorer plan options, and you can pick which one suits your specific needs. Once you’ve selected the right level of cover and paid, you will get instant confirmation of your family travel insurance to your selected email.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Here are several activities under each category that World Nomads love to do:
Not all activities, sports, and experiences are covered under every plan. You may have to upgrade the policy and sporting level to receive the cover you require for the activities you plan to do. Please read your policy wording carefully before you buy.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team