For when nature intervenes.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Natural catastrophes not only cause physical harm, they also shut down airports, wipe out accommodation, and cancel trips.
While some natural catastrophes are completely unpredictable, a lot of them - think hurricanes, flooding, and even volcanic eruptions - often give off enough warning for you to prepare yourself so you're not caught unaware.
For those policies that do cover natural catasatrophe in one way or another, you'll need to have bought a policy before the event is known and do everything you can to minimise your expenses.
Natural Catastrophe is defined as: Volcanic activity, volcanic ash, earthquake, tsunami, hurricane, cyclone, flooding of more than 50 square kilometres, wildfire of more than 50 square kilometres.
The Explorer plan may offer some Natural Catastrophe cover if your trip is affected. Trip Disruption includes cancellation, trip curtailment along with some delayed/missed flight cover.
Also with our Explorer plan, in the event of a natural catastrophe, cover may be provided for additional accommodation expenses incurred to move to an alternative if, after checking in during your trip, your are forced to move after your original pre-booked accommodation became uninhabitable for at least 24 hours.
Not all of our plans cover natural catastrophe. It's a good idea to read through the policy wording as you go through the purchase path as there are limits on the cover depending on which plan you buy.
For more information check out our article on natural catastrophes and read your policy carefully before you buy.
If you’re travelling to a region that’s known for natural catastrophes, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural catastrophe impacts your trip, you won’t be covered for any expenses.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover get in touch.
If you’re travelling to a region that’s known for natural catastrophes, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural catastrophe impacts your trip, you won’t be covered for any expenses.
On the night 25/10/2010 I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about natural catastrophe insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Learn if we could help you get back on track after your trip's been interrupted.
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If you've had to interrupt your trip and return home because you were sick or injured overseas, or one of your close relatives has been hospitalised or has died, certain World Nomads policies can cover reasonable transport and accommodation expenses to get you back on the road so that you can finish your trip.
Your policy still needs to be valid when you resume your trip and needs to be the one that you were traveling on when you had to return home.
Cover depends on your country of residence, and the limits depends on the policy that you choose, so make sure you read your policy carefully.
| Country of residence | Trip Resumption Cover |
|---|---|
| Australia | |
| Brazil | |
| Canada | |
| Ireland | Explorer plan only. |
| New Zealand | |
| United Kingdom | Explorer plan only. |
| USA | |
| All other countries |
This is not a full list of what's covered and not covered. There are item limits and conditions that apply, so for more information check out our article on trip resumption and read your policy carefully before you buy.
Depending on your claim, you'll need copies of:
My Grandmother suffered an acute Subarachnoid Haemorrhage after having a fall and was subsequently placed in Palliative Care in November. I received a phone call to return home as my Grandmother only had a few days to live according to the doctors. I returned home and she passed away. I then recommenced my travels after her passing and funeral.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about trip resumption insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
When illness or injury trashes your trip, get home in one piece
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Serious accidents or illnesses can happen at any time during your trip, whether you’re trekking through the Eurasian Steppe or (not so) simply crossing the road in Vietnam. And if it’s bad enough to end your trip mid-way or if our medical teams recommend you return to your country of residence for treatment, our repatriation cover can help get you home safely.
The cost of medical evacuations can vary, depending on a number of circumstances, including the remoteness of the location from which the evacuation might occur, as well as the type of medical care required for injuries or illnesses incurred. That's what our emergency medical, evacuation and repatriation insurance in all of our plans is designed to cover.
The first step is to get medical help.
It’s essential that you get in contact with our 24/7 Emergency Medical Assistance Team as soon as possible so that our team can support you from the time your fall sick or get injured until the time you get home.
Our 24/7 Medical Emergency Assistance Team can make arrangements and get pre-authorisation for your repatriation home. Our doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travellers get home safely to fully recover. Our teams are trained to help in these situations, negotiating the complexities of hospitals, specialist transportation, airline approvals and medical escorts so you (and your family) can focus on your recovery.
World Nomads offers benefits for medical issues related to Coronavirus (COVID-19) under the Medical section. If you are diagnosed with COVID-19 while abroad, your benefits include evacuation or repatriation if deemed necessary by us and in consultation with your attending physician.
Our article What’s covered for Coronavirus explains the benefits available if you get COVID-19 and need urgent assistance.
Please note that cover is up to the amount shown in your policy wording and is subject to our 24/7 Emergency Medical Assistance Team or us, on the advice of a medical practitioner appointed by us in consultation with your medical practitioner overseas, first deciding that:
Travel insurance is made to cover emergency treatment abroad and, if necessary, to provide cover to rearrange your initial travel plans or for specialist medical transportation to get you back home. If our medical teams believe it’s necessary to bring you home for treatment or ongoing care, there’s cover in all of our policies for:
There are some cases where it's just not possible to provide cover:
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
If you suddenly fall ill or are injured, it’s essential to contact our 24/7 Emergency Medical Assistance team once you are aware you will be admitted as an inpatient for at least one night. That way, we can ensure you get the right care from the beginning to the end – from initial emergency treatment in a local hospital, through to medical repatriation home if medically necessary. So that we can assist you quickly, please be ready with the following when you contact us:
Skiing at Squaw Valley, Lake Tahoe, CA, USA. On an intermediate run, clipped into a snow drift and tumbled over landing on shoulder. Shoulder dislocated. Taken to Squaw Valley Medical Clinic and given x-rays then had the shoulder put back into place.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions on medical repatriation. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.
For when you show up but your bags don't.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
You know that sinking feeling when you’re waiting at the luggage carousel, everyone has left and it finally grinds to a halt… without your bag appearing.
That’s where travel insurance and our Baggage Delay benefit can help out, saving you from a sweaty, smelly, uncomfortable few days (hopefully not more) until your bags arrive.
If your baggage is delayed more than 24 hours our policies offer cover for essentials items like:
It's important to remember that there are benefit limits and an excess will apply.
If your bags arrive within 24 hours of when they were supposed to, you won’t be able to claim any expenses back. We also won’t cover:
First step is to speak to your transport provider who was responsible for transporting you. You need to make a report and get back from them a Property Irregularity Report or similar official statement including certain details – see How to Make a Claim for more information.
If it’s going to take at least 24 hours or more to get your bags to you, then you can look at claiming back the cost of essential replacement toiletries, clothing and prescription medication to tide you over. Any claims paid for essential items will be deducted from any successful lost baggage claim you may subsequently make.
Benefit limits apply so this isn’t a green light to buy the latest Gucci leather jacket you’ve been hankering after.
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
Items you can claim if your bags are delayed:
Items that aren't covered if your bags are delayed:
Flew out of Heathrow to Los Angeles. The airline claimed the baggage loading system at Terminal 1 had failed and they would be unable to load all the luggage. When we arrived, several hours late in LA, my bag was one of the many missing. We filed a delayed baggage report with them and were promised the bag would be delivered the next evening. I did not actually receive it until three days later. Everything was in tact when it arrived, but in the meantime I had to manage with the clothes I was wearing for the journey. We had trips booked the first two days in LA and we managed to get to a store to buy some items for me to have a change of clothes and enjoy the swimming pool in the hotel.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about cover for delayed baggage. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.
Simple and flexible travel insurance to take you trekking around the world. Buy at home or while traveling, and claim online from anywhere in the world.
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From incredible landscapes unfolding beneath well-worn feet to seeking nature’s solace, hiking has a magnetism all its own. Whether it’s walking the windswept fells of England’s Lake District or tackling Europe’s great massifs; hiking puts you front and center in some of the world’s most stunning locations.
Preparation is key to any hiking adventure overseas, learning about the area, checking the route and packing the right gear if the weather rolls in. Along with a trusty map, it can pay to pack travel insurance to help if an unexpected accident or illness stops you in your tracks.
Are you an experienced international hiker looking for your next extreme challenge or do you prefer a relaxed family weekend away? No matter how venturous your hiking plans, depending on your Country of Residence and the plan you choose, World Nomads plans offer cover (up to the benefit limits) for:
Both our Standard Plan and Explorer Plan may offer many of the same benefits including coverage for hiking or trekking up to 6,000 meters, you just need to select the maximum elevation you’ll be hiking to at the time of your quote.
An upgrade for certain sports and activities may be required. Check out our article on covered sports and activities, which can help you select the optional upgrades for the activities you have planned, when you buy your policy; you can’t add them afterwards. Terms and conditions apply, please read your Policy Wording carefully and contact us if you have any questions.
Sorry – we won’t cover you if you do something reckless (such as tackling a week-long hiking trip in a remote area when you’re only a beginner). Some things we don’t cover include:
Before you head for the hills, the following tips can help you maximize your safety and validity of cover.
Traveler Tip: for the intrepid hiker, be aware a policy excess applies if you need to be medically evacuated within Nepal.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about hiking and trekking. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Simple and flexible travel insurance to take you trekking around the world.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Whether it’s the trek or the view you’re chasing, the world’s great hiking destinations will leave you breathless. From Europe’s alpine trails to the mist-soaked rainforests of Costa Rica, hiking has a magic all its own.
Preparation is paramount to any hiking adventure abroad; learning about the area, checking the route and making sure you have the right gear in case bad weather rolls in. Along with a trusty map, it helps to pack travel insurance if hiking accidents stop you in your tracks.
Are you an experienced European hiker looking for your next big challenge or are you happier on a relaxed family hike? No matter how adventurous your hiking plans, World Nomads plans may offer cover (up to the benefit limits) for:
Both our Standard Plan and Explorer Plan may offer many of the same benefits including cover for hiking or trekking up to 6,000 metres, you just need to select the maximum elevation you’ll be hiking to at the time of your quote.
If you’re lucky enough to have some extra adventure or sport activities planned such as kayaking or mountaineering, check out our article on covered sports and activities, which will help you select the optional upgrades you’ll need to add to your plan when you buy your policy as you can’t add them afterwards. Terms and conditions apply, please read your policy wording carefully or contact us if you have any questions.
Sorry – we won’t cover you if you do something reckless (such as tackling an extreme hiking trip into a remote area when you’re only a beginner). Some things we don’t cover include:
Before you head for the hills, the following tips can help you maximise your safety and validity of cover.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You can read more about hiking and travel insurance and you should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about hiking & trekking coverage. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Simple and flexible travel insurance to keep you safe on your next dive trip. Buy at home or while traveling, and claim online from anywhere in the world.
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Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
As passionate divers ourselves, we’ve designed our plans to cover dives from the Great Blue Hole to The Yongala.
*Note: Conditions and exclusions apply. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about scuba diving. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Simple and flexible travel insurance for skiers and snowboarders. Buy at home or while traveling, and claim online from anywhere in the world.
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Whether you're a newbie hitting the bunny slopes or a seasoned pro tackling the black diamonds, accidents can happen. With World Nomads travel insurance, you can shred the slopes and let your winter adventures be as smooth as the freshest powder.
Depending on your country of residence and the plan you choose, our policies can protect you up to policy limits for benefits including:
We offer two travel insurance plans – Standard and Explorer – each of which offers different levels of coverage and benefits for your winter adventures. It is up to you to choose which plan has the right level of coverage to meet your travel needs and matches your specific snow sports plans.
With World Nomads you can get a quote, make a claim, or extend your policy instantly online, anytime, from anywhere.
As passionate ski bums, we’ve designed our plans to offer cover for the winter activities that our Nomads love the most. We can cover:
It’s important to note that all plans are different depending on your country of residence and may require an upgrade for cover to apply. Read the Policy Wording carefully to choose the right plan and/or adventure sport option for your trip. If you’re not sure whether the snow sports you want to do are covered, contact us.
While there are several things we can offer coverage for, there are also things we just won’t cover. These include, but are not limited to:
Whether you’re a pro skier or planning your first ever winter trip overseas, these tips may be helpful when planning your next winter getaway:
Travel insurance doesn’t cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage. If you have any questions, please contact us.
Here are our most frequently asked questions about ski and winter sports. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Our policies can cover skiing and snowboarding accidents overseas. There’s cover for emergency medical expenses, evacuation and repatriation back home.
It’s important that you select the snow sports activities you intend to do when purchasing your policy. If you don’t declare the snow sports activities you intend to do, you may not be covered if you suffer an accident on the slopes. Restrictions apply to certain winter sport activities, so be aware of this so you’re covered if something goes wrong.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamSimple and flexible travel insurance for skiers and snowboarders. Buy at home or while travelling, and claim online from anywhere in the world.
As featured in:
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
As passionate ski bums, we’ve designed our plans to cover the style of riding our Nomads love the most*:
*All plans are different and may require an upgrade for skiing or snowboarding cover to apply. Conditions and exclusions apply. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about snow sports insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.