If your gear has been stolen or damaged, here's how we can help.
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We’ve all been there: landing in your dream destination, only to find out your bag’s gone on its own holiday. Travel mishaps like lost or stolen baggage can turn an epic adventure into a logistical nightmare. World Nomads travel insurance not only protects your gear; it protects your plans— because a lost bag shouldn’t stand in the way of your next great story.
World Nomads keeps it simple for our UK travellers with two insurance plans: Standard and Explorer. Both offer coverage for stolen, delayed, and damaged luggage, but the Explorer Plan has higher limits and offers additional coverage for the accidental loss or theft of cash (provided you’ve stowed it safely).
Your policy will have very specific limits on the total value of the luggage covered and on individual items. If some items you bring exceed those limits, you might want to specify high-value items when you purchase your policy. It'll cost you more, but it may be worth it if you have to make a claim.
Our policies can cover you if your gear is:
There are, of course, conditions on how cover applies. For example, we won't cover your electronics or jewellery if they are part of checked-in luggage. Read through the policy wording so there are no surprises.
Our Annual Multi-Trip (AMT) policy offers unmatched flexibility for UK travellers with a serious case of wanderlust. Whether hopping to France for a weekend or jetting off to Southeast Asia for a few weeks, AMT covers your baggage and personal belongings on each trip—without the hassle of buying a new policy every time you travel.
When you’re exploring far from home, having emergency medical coverage can be a lifesaver—literally. For digital nomads and frequent travellers, unexpected health issues can turn your plans upside down. That’s why World Nomads provides 24/7 emergency medical assistance so UK travellers can get immediate help when needed.
Nobody likes a delayed flight—especially when you’re stuck between connections at a bustling airport. With World Nomads’ Smart Delay feature, UK travellers get extra support if their flights or connections are held up beyond a specific time. Think of it as a travel buffer: Smart Delay helps cover essentials like food and refreshments, so you’re not left out of pocket while waiting for things to get back on track.
No one wants to lose their belongings; it’s frustrating and heartbreaking. If someone nicks your gear, it’s imperative you get on the front foot…fast. Here are some steps you should take right away:
For more comprehensive information, check out our article What to do if your luggage is stolen.
While stealthy thieves and misplaced bags are a reality of travel, there are a few simple tips and tricks you can keep in mind while travelling to help reduce the risk of losing your most valued possessions.
From always packing and carrying your bags to safeguarding your bags with zip ties, follow these essential tips from travellers on keeping your belongings safe while you travel.
Ready to pack your bags? You can get a quote for both single and annual multi-trip plans and decide which suits your needs best.
Our policy for UK residents doesn’t cover several items, and if you don’t look after your belongings properly, you may not be covered either.
This is not a complete list of what's covered and not covered. There are item limits and conditions that apply, so for more information, check out our article on baggage cover and personal effects and read your policy carefully before you buy.
My wife and I were travelling through South America. We had just arrived in the main bus station in Arequipa, Peru at approximately 7pm, after travelling overnight from the north of Chile. We sat down on the public seating at the bus station whilst waiting for a friend to book an onward ticket. I was sat on the end of the isle of seats with my day bag by the side of my feet. A child of about the age of 9 years came up to us from the opposite direction and spoke to us in Spanish. We both looked at her whilst trying to understand what she said. After decyphering that she wanted to sing us a song and subsequently declining her offer, she wandered off. At this point I looked down at my bags to discover that my day bag had gone. We obviously immediately looked around, could not see the bag anywhere. We asked the other people sat around if they had seen anything, but no one had. The little girl was nowhere to be seen. As we had been on the go for over 24 hours and were extremely tired and now extremely upset, we left and checked into a hostel. The next morning we lodged a report with the tourist police who informed us that there had been a police counter at the station. At the time though it had not even occurred to me that we could make a report at the station itself. After 3 months of travelling through South America with not a single problem and with only 5 days left until flying home this has not been the most pleasant way to finish our holiday!
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance for baggage. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
UK residents claim online while travelling or when returning home. We encourage you to submit your claim at your earliest convenience or within 60 days from the date of loss. Plus, submitting your claim as soon as possible means less of a chance you’ll misplace your receipts or other required documentation.
You can still file a claim. However, the item might depreciate, or we may be unable to process your claim without additional information. We require receipts if you are trying to claim reimbursement for purchases made because of a baggage delay. For more information, check out our article. What do you do if you don't have the requested claim documents?
Most of our policies don’t cover existing medical conditions, so don’t assume you’re covered
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At World Nomads, we believe that having an existing medical condition shouldn't prevent Australians from exploring the world. Whether you're surfing in Bali, road-tripping through New Zealand, or indulging in the culinary delights of Paris, it's crucial to understand how your health status impacts your travel insurance.
This guide will help you navigate coverage options for existing medical conditions.
An existing medical condition is any medical condition which you've had at the time you buy a travel insurance policy with World Nomads. It includes conditions that are:
World Nomads offers two travel insurance plans—Standard and Explorer—both of which automatically cover over 40 common existing medical conditions if you meet the specific coverage criteria. You can find the complete list in the Product Disclosure Statement (PDS).
Asthma: Covered if you're under 60, haven’t been hospitalized for it in the past two years, and don’t have other respiratory conditions.
Diabetes (Type I & II): Covered if diagnosed more than six months ago, blood sugar levels are stable, there have been no recent complications, and no cardiovascular disease.
Migraines: Covered if you haven’t been hospitalized for them in the last two years.
Epilepsy: Covered if there have been no recent hospitalizations, no medication changes, and no underlying conditions.
Pro Tip: Before buying travel insurance, thoroughly review the criteria for existing medical condition coverage to avoid unexpected expenses.
While travel insurance provides essential protection, it does not cover every medical situation. Exclusions include:
Note: If you purchase insurance after leaving Australia, a 72-hour waiting period applies. Any illness or injury occurring within this period may be classified as an existing medical condition for the duration of your policy.
To travel safely and confidently, follow these expert recommendations:
When you get a travel insurance quote, you’ll be able to compare the coverage of each plan so you may determine the best travel insurance plan for your needs. If you’re unclear about anything at all, get in touch with us, and we’ll help explain it all.
The features and benefits described are a summary of cover only. Cover is subject to the full terms, conditions, limitations, and exclusions outlined in the Product Disclosure
Statement (PDS).
You should read the PDS in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
Here are our most frequently asked questions about buying travel insurance with pre-existing medical conditions. You can also find the answers to other questions in our Help Centre or you can ask the customer service team.
I contracted dengue typhoid fevers in Bali. The doctor and medical expenses incurred, were all paid within 10 days of claim, which I submitted by email from Bali. Monies were paid into my bank account - efficient and simple!
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamMost of our policies don’t cover existing medical conditions, so don’t assume you’re covered
As featured in:
At World Nomads, we believe that having an existing medical condition shouldn't prevent Australians from exploring the world. Whether you're surfing in Bali, road-tripping through New Zealand, or indulging in the culinary delights of Paris, it's crucial to understand how your health status impacts your travel insurance.
Whether your condition ends up covered or not, it's better to know exactly what's included (or excluded) before you leave home.
An existing medical condition is any health issue you’ve experienced before buying your travel insurance policy with World Nomads.
Specifically, it includes conditions that are:
Depending on your Country of Residence, our policies may not always cover pre-existing medical conditions, so it's important to double-check the specifics in your policy information.
However, in most instances, even if your pre-existing condition isn't covered, you may still be covered for other unexpected travel mishaps—as long as they're not related to that pre-existing condition. This includes cover for, and not limited to, the following:
Our policy may also cover cancellation if, after you purchase it and before you start your trip, you, or someone whose health your trip depends on suffers a serious illness or injury.
Traveller's tip: do your homework and identify any pre-existing condition coverage before purchasing travel insurance. You don’t want to get sick overseas and realise you’re not covered. Check the criteria for pre-existing conditions carefully, and contact us for clarification if you have any doubts. We’re always happy to help.
Travel insurance isn’t designed to cover everything—especially regarding pre-existing illnesses. World Nomads won’t cover:
Note: if you purchased cover after you left home, there’s a waiting period of 72 hours before the insurance takes effect. Any illness or injury occurring during this waiting period may be considered a pre-existing medical condition for the remaining period of your insurance. Please note that cover is dependent on your Country of Residence.
If you’re ready to start exploring our travel cover options and optional extras, then visit our Get a Quote page and tell us your travel details.
The features and benefits described are a summary of cover only. Cover is subject to the full terms, conditions, limitations, and exclusions outlined in the Policy Wording. If you’re not sure if something is covered, get in touch.
Here are our most frequently asked questions about buying travel insurance with pre-existing medical conditions. You can also find the answers to other questions in our Help Centre or you can ask the customer service team.
In some instances, World Nomads may offer cover for pre-existing medical conditions automatically. If you don’t meet the criteria for automatically covered pre-existing medical conditions, you can still purchase a policy, but you won’t be covered for any claims that arise from the pre-existing medical condition.
I realized I had forgotten a medication (clonazepam) which I take for insomnia. I visited a doctor in Mexico City the next day and got a prescription for the medication. However, he also diagnosed me with a condition that I was not aware of (hyperthyroid) and suggested that the medication would help with the condition on a short-term basis. He suggested that I get a blood test for hyperthyroid, which I just did in Boston.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamMost of our policies don’t cover pre-existing conditions, so don’t assume you’re covered.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
We do not offer a policy under the following circumstances:
Having a pre-existing medical condition isn't a reason to stop travelling, but it can affect your travel insurance and what you’re covered for. Whether you're travelling off the grid or blogging in it, it's best to know if we can cover your pre-existing medical condition before your travel, so you're not caught unaware.
A pre-existing medical condition is any medical or dental condition, or related complication that has required or is awaiting medical advice, diagnosis, treatment, prescribed medication, consultations, check-ups, surgery, tests or investigations in the 180 days before you buy or extend your policy or book your trip (whichever you do last).
It’s important that you read your policy wording and its specific definition of 'pre-existing medical condition' and determine if the cover offered will meet your needs.
In addition, if you took out cover after you left home, there is a waiting period of 72 hours before the insurance takes effect. Any illness or injury that occurs before or during this waiting period may be considered a pre-existing medical condition for the remaining period of your insurance.
If you have a change in health after policy purchase, you will need to provide medical confirmation from your General Practitioner that you were fit to travel, should you later need to claim.
Our policies do not cover pre-existing medical conditions, but they still offer cover for many events that can take place while on the road, as long as the event is not as a result of the pre-existing medical condition(s). This includes cover for:
Our policies may also cover your cancellation expenses if, after you’ve purchased the policy and before you've started your trip, you or someone else on whom your trip depends suffers a serious illness or injury which is not a pre-existing medical condition.
It can be if hospital admission is required.
To find out more about Coronavirus (COVID-19) coverage for your Country of Residence, select your Country in the top left hand corner of this screen. Or to read more about what cover applies to you, read our What’s Covered for Coronavirus article which has all of the details, including benefit limits, conditions and exclusions.
Coverage depends on your Country of Residence and varies between plans.
Travel insurance isn’t designed to cover everything. The main things that aren’t covered are:
This isn't a full list of what's covered and not covered. There are item limits, conditions and exclusions that apply, so for more information check out our article on pre-existing medical conditions and read your policy wording carefully before you buy. If you’re not sure if something is covered get in touch.
If your pre-existing medical condition isn't covered (as explained in your policy wording) and you're not worried about covering it, you can still purchase a policy online through World Nomads. Just be aware there's no cover for any claim made as a result of it.
I realized I had forgotten a medication (clonazepam) which I take for insomnia. I visited a doctor in Mexico City the next day and got a prescription for the medication. However, he also diagnosed me with a condition that I was not aware of (hyperthyroid) and suggested that the medication would help with the condition on a short-term basis. He suggested that I get a blood test for hyperthyroid, which I just did in Boston.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFor when nature intervenes.
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For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.
Natural disasters not only cause physical harm, they also shut down airports, wipe out accommodation, and cancel trips.
While some natural disasters are completely unpredictable, a lot of them think hurricanes, monsoons, and even volcanic eruptions often give off enough warning for you to prepare yourself so you're not caught unaware.
We consider a natural disaster the following: flood, cyclone, tornado, hurricane, typhoon, wild fire, tsunami, earthquake, landslide, avalanche, volcanic eruption. ‘Natural disaster’ does not include outbreak of disease, epidemic, pandemic, or any other event that is not specifically included in this definition.
For those policies that do cover natural disaster in one way or another, you'll need to have bought a policy before the event is known and do everything you can to minimise your expenses.
If your destination is impacted by a natural catastrophe then you must contact our 24/7 Emergency Assistance Team so we are advised of the situation. If you do not comply with this condition it may impact what we pay you for your claim.
Not all of our policies cover natural disaster in the same way, and some of them exclude it altogether. If you look through the following table, you'll be able to see how the policy works for your Country of Residence.
| Your country of residence | Cancellation | Trip Interruption | Trip Delay | Medical Expenses | Baggage | 24 hour emergency assistance |
|---|---|---|---|---|---|---|
| Australia | ||||||
| New Zealand | ||||||
| Brazil | ||||||
| Canada | ||||||
| United Kingdom | ||||||
| Ireland | ||||||
| USA | ||||||
| All other countries |
Important: It's a good idea to read through the Policy Document as you go through the purchase path as there are limits on the cover depending on which plan you buy.
For more information check out our article on natural disasters and read your policy carefully before you buy.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
If you’re travelling to a region that’s known for natural disasters, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural disaster impacts your trip, you won’t be covered for any expenses.
On the night 25/10/2010 I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about natural disaster travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
For when nature intervenes
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Travel Insurance for natural catastrophes covers you for when Mother Nature decides it’s time to be heard. From Bali’s volcanic eruptions to Japan’s tsunamis and Caribbean cyclones, natural catastrophes are by nature unpredictable and can severely disrupt your travel plans.
Consider purchasing our Explorer Plan, which offers a benefit to help you move to a safer area when a natural catastrophe strikes.
While the last thing we want to do is to talk about all the nasty weather that could come your way, it’s important for you to know what we define as a ‘natural catastrophe’ in our policy. The following are considered a natural catastrophe: Hurricane, tornado, tsunami, earthquake, volcanic eruption, storm, flood, landslide, avalanche, fire, high water or explosion.
Travel Insurance Tip: Please be sure to read your policy carefully as epidemics/pandemics are not considered a natural catastrophe in our policy coverage. If you’re looking for information on our Coronavirus cover, check out our Coronavirus cover article which includes the terms, benefits and exclusions.
If you’re caught up in a natural catastrophe and purchased the Explorer Plan, the Natural Catastrophe section may cover the reasonable cost of additional accommodation and transport during your trip for one of the following situations:
With the Explorer Plan, you may also have your evacuation expenses covered in the event that a Travel Advisory is issued by the Foreign, Commonwealth and Development Office, or a similar body in the circumstances, recommending evacuation from the country or specific area in which you are travelling.
If your destination is impacted by a natural catastrophe then you must contact our Emergency Assistance team so we are advised of the situation. If you do not comply with this condition it may impact what we pay you for your claim.
There are a number of circumstances where we will not cover you following a natural catastrophe. These include:
If you’re travelling to a region that’s known for natural catastrophes, it's a good idea to do some research to see if there are any current warnings. If you buy a policy after an event is known, and the natural catastrophe impacts your trip, you won’t be covered for any expenses.
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
If you’re travelling to a region that’s known for natural catastrophes, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural catasatrophe impacts your trip, you won’t be covered for any expenses.
On the night 25/10/2010 I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
World Nomads travel insurance has been designed by travellers for travellers, to cover your trip essentials.
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If you need to get home for treatment, travel insurance can take care of medical evacuation and repatriation.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Buy at home or while traveling, and claim online from anywhere in the world.
Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our Emergency Medical Assistance teams, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of British travellers be repatriated home so they can fully recover.
Cover available under this travel insurance policy is in excess of any statutory health insurance, or any available reciprocal health agreements (including your Global Health Insurance Card (GHIC) or European Health Insurance Card (EHIC). Where urgent medical assistance is required, and you are admitted as an inpatient for at least one night, contact our 24/7 Emergency Medical Assistance team before incurring medical costs. You must let us know how you are going and keep in contact with our EA team until you no longer require treatment or assistance.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical evacuation and repatriation (depending on needs) by:
World Nomads has benefits for medical issues related to Coronavirus (COVID-19) under the section Emergency Medical & Dental Expenses Overseas. If you are diagnosed with COVID-19 while overseas and it’s not considered a ‘pre-existing medical condition’ under our policy, your benefits may include:
There are exclusions and conditions that apply to our medical cover, including, but not limited to:
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
Get a quote today.
It’s essential that you get in contact with our emergency medical assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Can't see your question?
If you need to get home for treatment, travel insurance can take care of medical evacuation and repatriation.
As featured in:
Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our 24/7 Emergency Assistance Teams, doctors and nurses have seen some horrific accidents and illnesses and have helped countless travellers be repatriated home so they can fully recover.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical repatriation by:
Depending on the policy you buy and your Country of Residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick policy that’s best for you.
It’s essential that you get in contact with our 24/7 Emergency Assistance Teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance Teams can assist you quickly, please be ready with the following:
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamIf you need to get home for treatment, travel insurance can take care of medical evacuation and repatriation.
As featured in:
Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our 24/7 Emergency Assistance teams, doctors and nurses have seen some horrific accidents and illnesses and have helped countless travellers be repatriated home so they can fully recover.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical repatriation by:
Depending on the policy you buy and your country of residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick policy that’s best for you.
It’s essential that you get in contact with our emergency assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team