Learn what's covered if you have booked and paid for your trip and unexpectedly need to cancel.
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If you’ve booked and paid for your trip and need to unexpectedly cancel, the last thing you want is to be out of pocket for non-refundable trip costs. World Nomads travel insurance plans offer coverage for your non-refundable, pre-paid travel arrangements, such as transportation and accommodation expenses if you need to cancel your trip for a covered reason. So, you’ll have one less thing to worry about and you can start saving for your next adventure instead.
If you must cancel your trip due to a covered reason, there's trip cancellation coverage in both our Standard and Explorer travel insurance plans. We cover your non-refundable prepaid trip costs (up to the maximum limit listed in the schedule of benefits) if you can't travel for a covered reason.
Medical emergencies are one of the most common reasons for trip cancellation. You may be covered if one or more of the following people develops a medical condition as certified by a physician that prohibits them from travelling, or dies:
We know more than illness can stop you from travelling, so we also provide trip cancellation coverage in cases like these:
It's important to note that trip cancellation coverage will not be available for an event or circumstance that is known before you purchase your travel insurance. Examples include, but are not limited to: an already-announced strike, an already-named hurricane and a pre-existing medical condition.
When you get a quote, be sure to read through the policy to understand the coverage and what the limits are, and any conditions and exclusions that apply. If you have questions regarding the coverage, please contact us.
Travel insurance isn't designed to cover everything. Here are some things that are not covered by your World Nomads plan:
Depending on your trip cancellation claim, you'll need copies of:
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions about your coverage, just ask us.
I have to cancel my trip to Tanzania because my wife had an accident and she is waiting for a scan of her back. I should fly to Berlin tomorrow, then Bergen and day after to Africa. It is impossible now because she is alone in the house and I have to take her tomorrow to hospital for another scan. I paid 900 pounds for a Kilimanjaro Climb which is not refundable as it is too close to departure. I paid a deposit for a 3 day safari and had to cancel flights and my volunteer job.
Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
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Take the pain out of medical or dental costs.
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Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
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Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamLearn how travel insurance benefits may help US Residents if an airline delays their bags
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According to the Bureau of Transportation Statistics, more than 5% of bags are lost, damaged, delayed, or pilfered by US air carriers*. If your luggage goes missing, World Nomads Travel Insurance offers travel protection plans with two ways to help—first by helping track it down with an included non-insurance service perk, and second by helping cover essential purchases while you wait. The non-insurance service covers every flight, anywhere in the world. If your checked baggage is lost or delayed by an airline, you should first talk with the airline and try to get it sorted out with them. If the bag is still missing, your next message should be to our Delayed or Lost Baggage Tracking and Delivery service partner. They will get on the case and may get your bag headed in the right direction, quickly.
If your checked-in bags are delayed or misdirected by your common carrier for more than 12 hours en route to your destination, your plan may also reimburse you for essential items so you're not left wearing the same thing until your bags are found and returned. You may also be covered for other reasonable and necessary essential items, such as a warm coat if you’ve arrived at the ski slopes in Japan. (Per-day and maximum limits apply.)
**(except as otherwise specifically covered herein)
| Standard Plan | Explorer Plan | Epic Plan | Annual Plan |
|---|---|---|---|
| Up to $150 per day, up to a maximum of $750 Get a quote |
Up to $200 per day, up to a maximum of $1,000 Get a quote |
Up to $250 per day, up to a maximum of $1,250 Get a quote |
Up to $200 per day, up to a maximum of $1,000 total Get a quote |
Here are our most frequently asked questions about cover for delayed bags You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Yes, all of the travel protection plans offered by World Nomads Travel Insurance include travel insurance benefits for delayed bags, though each plan has different per-day and maximum limits. When you get a quote, you can compare the coverage and limits in our plans side-by-side to see per-day and maximum limits. All plans also include access to our non-insurance Delayed or Lost Baggage Tracking and Delivery service partner that could help reunite you with your bag if it is lost or delayed.
If your checked baggage is lost or delayed by an airline, you should first talk with the airline and try to get it sorted out with them. If the bag is still lost, your next message should be to our non-insurance Delayed or Lost Baggage Tracking and Delivery service partner. They will get on the case and may get your bag headed in the right direction, quickly. Included in all plans, this service covers every flight on any airline worldwide. You'll receive updates at every step. Just report your lost bags to the airline, then provide the file reference, record locator number, and Property Irregularity Report.
If your baggage is delayed for at least 12 hours, you may be reimbursed for toiletries and a change of clothes until you and your bags are reunited. Per-day and maximum benefit limits do apply though, so this doesn’t mean you should go on a shopping spree and buy expensive designer outfits.
Items you can claim reimbursement for if your bags are delayed include things like:
If you’re not sure what you can claim under your baggage delay travel insurance benefits, contact our team.
If your checked-in bags are delayed by more than 12 hours en route to your destination, your plan may reimburse you for the essential items so you're not left wearing the same thing until your bags are found and returned. You may also be covered for other reasonable and (deemed) necessary essential items. For example, if you’ve arrived at the ski slopes in Europe without a warm jacket (and other clothing to suit the weather of your destination), you may be reimbursed for that.
Get in touch if you’re unsure what you can claim and be sure to look at your plan wording, including per-day and maximum limits, before making any purchase to replace your delayed items.
This is an additional service that is included in your World Nomads Travel Insurance plan. If your checked baggage is lost or delayed by an airline, our partnership with a Delayed or Lost Baggage Tracking and Delivery Service may help. This non-insurance service tracks and expedites your lost luggage, allowing you to continue your travels smoothly. Included in all plans, this service covers every flight on any airline worldwide. You'll receive updates at every step. Just report your lost bags to the airline, then fill out the form. You’ll need the file reference, record locator number, and Property Irregularity Report.
Yes, certain travel insurance benefits may cover lost and stolen bags (up to per item and maximum benefit amount) Terms and conditions apply. When you get a quote for travel protection with baggage benefits, you can compare the plans side by side. If you’re not sure what’s covered, contact our team.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Learn how travel insurance benefits for baggage may help protect US Residents if bags are lost, delayed, or stolen
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If you’ve ever been the last one standing at the baggage carousel at an airport, waiting in vain for your belongings to appear, you know the sinking feeling that comes with losing your luggage. According to a 2024 air transportation study*, major airlines mishandle roughly 6 bags per 1,000 passengers — which equal over 33 million mishandled bags globally. Sometimes they just took a detour and ended up elsewhere temporarily, but occasionally they’re gone forever. Neither scenario is any fun, but a single-trip or annual travel protection plan that includes travel insurance benefits for lost or delayed bags may be able to help when your bag ends up somewhere other than where it’s supposed to be.
|
Standard Plan |
Explorer Plan |
Epic Plan |
Annual Plan |
| $500 maximum benefit payable per article, up to $1,000 total Get a quote |
$1,000 maximum benefit payable per article, up to $2,000 total Get a quote |
$1,000 maximum benefit payable per article, up to $3,000 total Get a quote |
$500 maximum benefit payable per article, up to $2,000 per trip Get a quote |
|
Standard Plan |
Explorer Plan |
Epic Plan |
Annual Plan |
| Up to $150 per day, up to a maximum of $750 Get a quote |
Up to $200 per day, up to a maximum of $1,000 Get a quote |
Up to $250 per day, up to a maximum of $1,250 Get a quote |
Up to $200 per day, up to a maximum of $1,000 Get a quote |
Nobody wants to deal with things like stolen iPhones or lost luggage, but unexpected things can happen when traveling. These are challenging circumstances, but there are a few essential traveler tips that can help you be proactive to try to avoid these situations.
Here are our most frequently asked questions about cover for baggage travel insurance benefits. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
If your bags are delayed by at least 12 consecutive hours or more en route to your destination, your plan may reimburse you for the necessary personal items like:
Be sure to look at your plan wording, including per-day and maximum benefit amounts, before making any purchase to replace your delayed items. If you’re not sure what you can claim, contact our team.
If your baggage is lost or delayed by an airline, our partnership with a Delayed or Lost Baggage Tracking and Delivery Service may come to your rescue. This non-insurance service tracks and expedites your lost luggage, allowing you to continue your travels smoothly. Included in all plans, this service covers every flight on any airline worldwide. You'll receive updates at every step. Just report your lost bags to the airline, then fill out the form. You’ll need the file reference, record locator number, and Property Irregularity Report.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Accidents happen. Learn how US residents can protect their trip with emergency medical expense coverage
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We’ve seen just about everything on the road—from motorbike spills and sudden illnesses to allergy attacks and even a shark bite. When the unexpected happens, knowing who to call and how to get help overseas can make all the difference. With a plan from World Nomads Travel Insurance, you can explore with confidence knowing you’re prepared for those “just in case” moments.
One of the top reasons our nomads buy travel protection plans that include the medical expense insurance benefit is to protect themselves if they get sick or injured while abroad. Food poisoning, car accidents, or sudden illness can strike when you least expect it. In fact, 27% of claims across all US travel insurance companies in 2024 were for situations like this. Sometimes you just need a doctor to prescribe medicine, but serious cases may require hospitalization, surgery, or emergency evacuation.
Your regular health insurance back home may not cover you once you leave the country. With travel insurance that includes the medical expense coverage, you can get help arranging treatment and avoid paying high out-of-pocket costs if you end up in a hospital or need emergency care while traveling.
The non-insurance Emergency Assistance Team is available 24/7, 365 days a year. They should be your first call in any emergency, if the situation allows it. They’ll ask you:
| Standard Plan | Explorer Plan | Epic Plan | Annual Plan |
|---|---|---|---|
| $125,000 per person Get a quote |
$150,000 per person Get a quote |
$250,000 per person Get a quote |
Up to $100,000 per person Get a quote |
Please note - plan benefits and provisions may vary by state jurisdiction.
The exact documentation will vary, depending on the care you received and the out of pocket expenses you paid. Some examples of required documents could include:
Here are our most frequently asked questions about cover for overseas medical insurance. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
If you get hurt or sick while on vacation, contact local authorities as soon as you’re able to do so for immediate attention. If you are experiencing a medical emergency while on your trip, contact our 24/7 non-insurance Emergency Assistance Team at your earliest opportunity. They can direct you to an appropriate medical facility if you are sick or injured, plus much more! Be sure to have your plan number handy so they can find your information easily.
If you’re traveling to a remote area or a destination with limited medical facilities, including cruise ships, medical evacuation coverage might be necessary . It could cover the cost of transport to the nearest suitable hospital or even back to your primary residence if medically necessary. Terms and conditions apply.
World Nomads is known for covering more than 250 adventure activities — from hiking, motorbiking, and adventure sports. Check your plan details to confirm which activities may be covered before you go.
Pre-existing conditions are excluded from our plans. However, you could be eligible for the Pre-Existing Medical Condition Exclusion Waiver if you purchased the Epic or Explorer plan during the time-sensitive period. Additional terms apply.
Save all documentation — medical reports, receipts, and discharge papers. You can file your claim online within 20 days after a loss occurs or as soon is reasonably possible.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Get covered by World Nomads, even if you're already overseas
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Here are our most frequently asked questions about buying away from home. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Already travelling, decided to extend your stay and realised your travel insurance has expired? Or worse… realised you never bought it in the first place?
With World Nomads, if you live in the United Kingdom and you’re 69 years or younger, you can buy a policy online, anytime, from anywhere in the world.
We’ve designed simple and flexible travel insurance so you can buy what you need, when you need it, even while travelling. If you forgot to buy a policy before you started your trip, are outside the UK, or your cover has ended but your trip hasn’t, you can buy a World Nomads policy 24/7 online.
If you buy a policy after leaving home or when already overseas, a waiting period may apply, which means you may have to wait up to 72 hours for full cover to apply, and certain benefits (like pre-trip cancellation) may not be available as you’ve already left home (for trips solely winthin the UK) or boarded your transportation for international trips. Where the insurance is purchased after your trip has commenced, your country of residence will determine the laws, regulations and tax that apply.
Any illness or injury that occurs during the waiting period may be considered a pre-existing medical condition and, as a result, will not be covered. However, no waiting period applies if you're seriously injured as a result of an accident, if it’s witnessed by someone else, after you buy a policy.
Lastly, if you buy a new policy before your current policy expires, you'll have continuous cover. However, as your new policy terms and conditions may differ from your previous one, be sure to read the Policy Wording before you buy, as it will have full details of the cover, limits, conditions, and exclusions.
Waiting Periods apply
On the 25th of December I woke up feeling nausea, fever, headache, and lethargy. After two days with the symptoms not ceasing I went to a clinic and was admitted with severe malaria. I stayed in the hospital for two days taking shots for malaria and also saline drip.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team