Histórias verdadeiras do departamento de Sinistros
Qualquer coisa pode acontecer em uma viagem (e acontece).
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Leia os melhores depoimentos dos piores casos que nós tratamos ao longo dos anos.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance When Backpacking
Essential travel insurance information for Americans backpacking worldwide.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
- Why should I consider travel insurance when backpacking?
- What's covered when backpacking?
- What doesn't backpacker insurance cover?
- Travel insurance tips for backpackers
- Get a quote
Just you and the open road, the basics on your back, the world at your feet. Backpacking is a rite of passage for many nomads seeking maximum experience for minimum expense.
You might be setting out to find your crew or yourself, to connect with a destination or frolic at every festival.
But even if you can do without your creature comforts, travel insurance* may still be a good idea.
World Nomads covers backpackers as they travel all over the world, with travel insurance designed for backpacking in Thailand, Vietnam, South America, Europe and beyond.
Why should I consider travel insurance when backpacking?
If your travels take you on the wrong kind of adventure – like a sudden illness or injury, stolen or lost belongings, or an emergency that requires you to head home pronto – travel insurance may be able to help you with expenses. Plus, the 24/7 Emergency Assistance team is here for you in a crisis, providing guidance and pre-approving costs if necessary.
As dedicated backpackers ourselves, we’ve designed our plans to cover all sorts of backpacking trips, from week-long jaunts through Europe, to multi-month adventures across South America. And we don’t just cover you while you’re walking; we also cover over 250 other sports, activities and experiences you might want to engage in during your backpacking trip.
We offer four plans – Standard, Explorer, Epic and Annual – each with different levels of coverage. If your backpacking trip will include hiking, consider the different elevations covered with each plan. The Standard and Annual plans cover hiking activities up to 19,685 feet/6,000 meters. The Explorer plan covers hiking activities up to 21,325 feet/6,500 meters. The Epic Plan covers hiking activities up to 26,247 feet/8,000 meters.
What’s covered when backpacking?
World Nomads supports backpacking adventures of all types, with protection for:
- Trip cancellation for the recovery of missed, prepaid, non-refundable trip costs when you cancel for a covered reason.
- Emergency medical expenses for accidents, injuries or sicknesses.
- Personal belongings including tents, sleeping bags, hiking and trekking gear, and more, should they get stolen or lost by a common carrier.
- Emergency evacuation for hospital transfers or a flight back to your home if your condition warrants it.
- Baggage delays of at least 12 hours on route to your destination.
- Trip interruption for emergencies that can cut your trip short.
- More than 250 activities, from water sports to snow-based adventure sports and more.
- Pre-trip medical support through our non-insurance service partner Runway Health to get travel medicines, like altitude sickness pills or malaria medication, delivered to your door before you leave on your trip.
Each benefit is subject to terms, conditions and exclusions. Be sure to read your plan documents to learn exactly what scenarios are covered.
What doesn't backpacker insurance cover?
Travel insurance isn’t designed to cover everything. Here are a few things we don’t cover:
- Wear and tear from everyday use of sporting equipment. Gear that is in use is not covered.
- Hiking or climbing while under the influence of drugs or alcohol.
- Mountaineering, high altitude climbing, hikes, treks, or expeditions above 26,247 feet/8,000 meters (Epic Plan), 21,325 feet/6,500 meters (Explorer Plan) or above 9,842 feet/3,000 meters (Standard and Annual Plans).
- Any activities that aren’t on our adventure sports coverage list.
- Search-and-rescue missions.
- If you travel against medical advice.
- Any pre-existing medical condition, unless you purchased your plan within the time-sensitive period and have a waiver.
- Unattended baggage, sporting equipment or personal items.
- If traveling domestically, travel within 100 miles from your home.
Travel insurance tips for backpackers
Here are some pointers to help keep you covered while backpacking.
- For you, does backpacking = hiking or mountain climbing? Make sure you select the right plan for your adventure sport or activities. Our article on covered sports and activities should help you decide on whether to buy a Standard, Explorer, Epic or Annual plan, as they have different levels of coverage. You can’t upgrade your coverage after you purchase a plan, so it’s important to get this right on the first go.
- While having fun is a must-do, risky behavior isn’t covered. Yes, you can enjoy a drink and take the road less traveled, but incidents that occur while under the influence of drugs or alcohol may not be covered under your plan.
- If you want to work while you’re away, coverage for work such as teaching, bar work, or conservation work may be included in the Standard or Annual plan. However, volunteer activities such as NGO support, disaster relief, or construction and renovation work may only be covered under the Explorer or Epic plans. However, keep in mind that some types of work like professional mountain guiding are not covered at all.
- Going wherever the breeze blows? If you want to cross the border, check with our customer service team first as your plan may not apply in all countries.
Are you traveling long-term, you lucky thing? You can buy more travel insurance while abroad (waiting periods may apply) even if you don’t have a return ticket. And if you plan to take numerous trips during the year, then the Annual Multi-Trip plan could be best for you.
Get a quote 24/7
With World Nomads, you can buy travel insurance before you go or when you're already traveling, anytime, anywhere, 24-hours a day. Fill out the quick quote form below to get an instant quote.
When you buy a World Nomads travel insurance plan, rest assured that your coverage has been crafted by passionate travelers who have lugged backpacks, battled bedbugs, and fought with food poisoning along the way as well. For trip ideas and tips, check out our article on backpacking dos and don’ts and much more.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.We cover 250+ activities you love
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about backpacking travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
-
Does my insurance pay for my accident upfront or do I have to pay and claim?
World Nomads plans provide secondary insurance and are in excess to any other insurance you may have. You should pay upfront and then claim reimbursement with your primary insurance first. Once your primary insurance makes a decision on your claim, you can make a claim with us for the difference (the amount they did not cover) up to your policy limits. Be sure to include your primary insurer’s Explanation of Benefits along with your claim. If you don’t have primary insurance, you’ll submit a claim to us for the full amount, up to the policy limits. If you have ay questions in an emergency, please contact our emergency assistance team for guidance.
-
I'm on a longer trip. Can I claim for my baggage while I'm away?
You can claim whenever you like, while traveling or when you return home. But we encourage you to file a claim at your earliest convenience.
-
Is there a time period that I have to claim within?
We recommend you make a claim as soon as you are able. The sooner you start your claim, the sooner our team can get working on it. If you're waiting on documentation, just let our customer service team know, so they can make a note. Plus, submitting your claim as soon as possible means less of a chance you’ll misplace your receipts or other required documentation.
-
Does it matter if my receipts are in another language?
You can submit your claim with the receipts in another language. If the claims examiner requires you to translate it, they'll let you know.
Travel insurance for backpacking
If something unexpected happens, we’ve got your back – pack or no pack.
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- Why should I consider insurance when backpacking?
- What's covered when backpacking?
- What doesn't World Nomads insurance cover for backpackers?
- Travel insurance tips for backpackers?
Just you and the open road, the basics on your back, the world at your feet. Backpacking is a rite of passage for many nomads seeking maximum experience for minimum expense.
You’ve packed your travel–size towel, trusty walking shoes, and clothes that can be worn again and again. But what about travel insurance? Even if you can do without your creature comforts, backpacker travel insurance may be a good idea. Especially if you are on a long-term trip, you never know when a medical emergency could pop up.
World Nomads covers backpackers as they travel all over the world with travel insurance specifically designed for backpacking adventures in Thailand, Australia, South America, the UK and more.
Why should I consider backpacker travel insurance?
If your travels take you on the wrong kind of adventure – like a sudden illness or injury, a freak natural disaster, stolen or lost bags, or an emergency that means you have to head home pronto – backpacker travel insurance may be able to help you with your unexpected expenses or may provide reimbursement for unused, non-refundable prepaid travel arrangements. Plus, the 24/7 Emergency Assistance team is here for you in a crisis, providing guidance and emergency medical and travel assistance.
What’s covered in a backpacker travel insurance plan?
World Nomads supports backpacking adventures of all types, with protection for:
- Trip cancellation for your prepaid, non-refundable, unused trip costs when you cancel for a covered reason.
- Emergency medical expenses for accidents, injuries or sickness.
- Baggage, personal effects and sporting equipment, including tents, sleeping bags, and hiking and trekking gear.
- Emergency ambulance transportation or medical evacuation home if your condition warrants it.
- Baggage delays of at least 12 hours enroute to your destination.
- Trip interruption for emergencies that can cut your trip short due to a covered reason.
- More than 250 activities, sports, work and volunteer experiences, from water sports to skiing, hiking, and more.
What isn't covered in a backpacker travel insurance plan?
Backpacker travel insurance isn’t designed to cover everything. Here are a few things we don’t cover:
- Wear and tear from everyday use of sporting equipment.
- Hikes or treks over 6000 metres of elevation
- Any activities that aren’t on our adventure sports coverage list
- Any activities that are specifically excluded
- Search-and-rescue missions
- Certain items such as cash and credit cards
- Certain pre-existing medical conditions
Travel insurance tips for backpackers
Here are some pointers to help keep you covered while backpacking.
- For you, does backpacking = hiking or mountain climbing? Make sure you list all the activities you plan to participate in when you buy your policy. Level 1 activities are automatically covered when you buy your policy. You’ll need to pay an additional premium to be covered for Level 2 and Level 3 activities like skiing and hiking between 3000 and 6000 metres. You cannot add activities after you’ve purchased your policy, so it's important to get this right on the first go.
- While having fun is a must-do, risky behavior isn’t covered. Yes, you can take the road less travelled but incidents that occur if you are not acting in a prudent manner or while under the influence of drugs or alcohol may not be covered under your plan.
- If you want to work or volunteer while you’re away, coverage for work such as teaching, nannying, office and bar work may be covered but higher risk activities like mountaineering, working on offshore oil rigs or with dangerous animals are not covered. Remember, you must list all activities, including volunteering, when you purchase your backpacker travel insurance policy to be eligible for coverage.
- Going wherever the breeze blows? If you want to cross borders and explore a new country or region, check with our customer service team first as your policy may not apply in all countries.
Are you travelling long-term, you lucky thing? You can buy more travel insurance while abroad (waiting periods may apply) even if you don’t have a return ticket. World Nomads policies for Canadian residents can cover you for up to 365 days. Remember, transportation expenses to return you to your home province are not covered under any section of the policy if, prior to your policy effective date, you did not purchase a return air ticket to return to your home province as part of your trip.
Get a quote 24/7
With World Nomads you can buy travel insurance before you go or when you're already travelling, any time anywhere, 24-hours a day. Fill out the quick quote form below to get an instant quote.
When you buy a World Nomads travel insurance policy, rest assured your coverage has been crafted by passionate travellers who have lugged backpacks, battled bedbugs and waited in line for the restroom too. For trip ideas and tips, check out our article on backpacking dos and don’ts and much more.
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions about your coverage, just ask us.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are some of our most frequently asked questions about backpacking. You can also find the answers to other questions in our Help Center or you can get in touch with our customer service team.
-
Does my insurance pay for my accident upfront or do I have to pay and claim?
Who pays depends on what’s happened. In most cases, you’ll pay upfront and then file a claim reimbursement when you return home. If it’s an emergency where hospital admission and/or medical evacuation is required, the insurer may cover these costs upfront (provided the incident is covered as per the policy wording, of course). The insurer will make every effort, although they cannot guarantee, to pay providers directly. Our 24/7 Emergency Assistance Team can help you figure out the best course of action. Be sure to call them before you seek medical attention or an emergency evacuation.
-
I'm on a longer trip. Can I file a claim for my baggage while I'm away?
You can claim whenever you like, while travelling or when you return home.
-
Is there a time period that I have to claim within?
You're welcome to submit a claim whenever you're ready. If you're waiting on documentation, just let our customer service team know, so they can make a note. Remember, you must notify us immediately of a cancellation, interruption or delay no later than the next business day following a cancellation, interruption or delay and prior to any emergency medical treatment, evacuation or repatriation and prior to any surgery, invasive procedure or hospitalization.
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Does it matter if my receipts are in another language?
You can submit your claim with the receipts in another language. If the claims examiner requires has questions or requires additional information, they'll let you know.
Travel Insurance for New Zealand
From snowsports to watersports, and hiking to biking - New Zealand is full of adventures. Get our tips on how to experience it like a true Kiwi!
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- Do I need travel insurance for New Zealand
- Travel insurance for activities in New Zealand
- Travel insurance for medical emergencies in New Zealand
- Travel insurance for lost bags in New Zealand
- Road trips through New Zealand
- Travel insurance for cancelled, interrupted, or delayed trips to New Zealand
From the waterfalls of Fjordland, to the rainforests, beaches, and glacial peaks, New Zealand is a dream vacation spot for many Canadians.
The northland region’s Bay of Islands gives you the chance to island hop between over 100 islands, but you may also want to rent a campervan and trek over to Mount Parihaka to take in the picturesque panoramic views.
If you’re exploring the South Island, you can check out the majestic Blue Pools of Makarora or you may be lucky enough to spot a sea lion or penguin near the Otago Peninsula. The south island definitely has its share of phenomenal hiking opportunities and scenic cycling routes.
While a trip to New Zealand is an amazing experience, there are some things to be aware of. With everything from earthquakes to parasites, and cancelled flights to lost bags - there’s definitely some things our nomads have learned along the way. We encourage you to check out our team’s insights on things to know about New Zealand before you go.
Do I need travel insurance for New Zealand?
When you’re planning your trip to New Zealand, you’ll find that there’s plenty of adventures like rafting on the Rangitata Gorge and sand boarding on the giant dunes at 90 Mile Beach. You can plan your itinerary and book your excursions in advance, but what you can’t plan for are the unexpected things that may happen along the way.
With any overseas travel, there’s always going to be some things you can’t anticipate - like cancelled trips, delayed baggage and medical emergencies. If you tumble off of your sand board and break a leg, your travel insurance for New Zealand could help you get the medical care you need.
Unexpected natural disasters could also put a halt to your plans. New Zealand is located in an active seismic zone, and earthquakes and volcanic eruptions can happen there. If your trip to Tongariro National Park is cancelled because Mount Ruapehu unexpectedly erupts and the Canadian Government issues an advisory against travel to a destination, country or region listed on the itinerary of your insured trip (and the advisory is issued after your purchased your non-refundable prepaid trip arrangements) or the natural disaster makes it impossible for you to occupy your destination residence, your travel insurance for New Zealand could assist with reimbursing you for prepaid, non-refundable expenses for things like hotel accommodations and excursions if you need to cancel or interrupt your trip.
Because of these unplanned situations you could encounter, travel insurance for New Zealand may be something you should consider. There are two different plans to select from, and when you get a quote you can compare the options to determine the best international travel insurance for your needs.
Travel insurance for activities in New Zealand
Since New Zealand is the birthplace of commercial bungee jumping, we know you may want to take that leap while you’re there. World Nomads covers more than 250 activities for Canadians travelling to New Zealand - including bungee jumping.
In a country surrounded by water, you’ll probably be having some aquatic fun as well. Things like scuba diving, kayaking, and surfing could be covered too.
When you get a quote for your travel insurance for New Zealand, you’ll need to list your planned activities. You won’t be able to add or remove activities after you make your purchase, so make sure you add them all at that time. If you plan on participating in an activity that isn’t listed in our policy wording, contact us before your purchase your policy to determine if you will be covered.
Travel insurance for medical emergencies in New Zealand
With all of the fun to be had in New Zealand, there’s plenty of adventure activities that you’ll want to try. Our nomads all agree that one of our favorite must-do activities there is glacier walking.
The Haupapa/Tasman glacier is New Zealand’s longest glacier and is located in Aoraki/Mount Cook National Park on the South Island. It’s a magnificent thing to see, and is a great excursion for visiting Canadians. Never venture out onto a glacier alone though. Instead, we recommend choosing an eco-friendly tour operator and taking a guided tour.
While the coolness of glacier walking can’t be denied, anytime you’re walking on slippery ice, accidents can happen. If you lose your footing, slide, and fall into a crevasse, you could end up with injuries. Sure, you’ll have a jaw dropping story to tell back home in Canada, but you’re also going to need to get medical care as soon as that happens.
World Nomads travel insurance plans offer cover for emergency medical expenses you incur as a result of an injury, unexpected sickness or death occurring on your trip. Your Government Health Insurance Plan may only pay a small portion, if any, of your medical expenses in New Zealand. Your World Nomads travel insurance plan offers coverage for such things as:
- Emergency medical care from a physician
- Wheelchairs, braces, crutches or other medical appliance
- Ambulance transportation
- Bedside companion
- Emergency Professional services
In most situations, medical providers will require payment upfront. Your travel insurance plan may provide reimbursement of the expense you incur.
If you have a medical emergency when travelling to New Zealand, you must contact the 24/7 emergency assistance team prior to seeking medical attention unless your medical conditions prevents you from calling, in which case you must call us as soon as medically possible or have some call on your behalf. Our emergency assistance team can help refer you to a place that offers the level of care that you need. Also remember to save all paperwork and receipts.
If our emergency assistance team or your treating physician recommends that you return to your home province because of your medical condition, World Nomads travel insurance includes coverage for emergency evacuation and repatriation could also help cover the costs to get you there.
Travel insurance for lost bags in New Zealand
If you plan to visit Goat Island Marine Reserve, you may have packed your new snorkel and mask in your checked bag. If you get to Auckland and then realize that the airline lost your bag, the baggage coverage included in your travel insurance for New Zealand may reimburse you for the cost to replace your snorkel, mask, and other baggage and personal effects . When you get a quote, you can check the policy wording in your international travel insurance policy to get the specific details what’s covered, depreciation and policy limits.
If you’re lucky, the bag just took a detour and will eventually make its way to you before your snorkeling excursion. Even a delayed bag can be stressful though. If this happens, and your checked baggage is delayed 12 hours or more by your airline or ground carrier, you may be eligible to be reimbursed for the expenses you incur for a change of clothes and toiletries until you and your bag are reunited.
Road trips through New Zealand
If you’re up for a little spontaneity in your New Zealand adventure, you may be interested in renting a campervan and hitting the open road. Road trips have become so popular in New Zealand and you’ll find plenty of rental options - everything from small minivans to Class A RV’s. You’ll also find a variety of camping sites across the country.
Think of it as a hotel room on wheels. You can be flexible and venture out to a wide variety of areas where you can see New Zealand in a whole different way. With all of your belongings in your vehicle though, you’ll want to be careful about not leaving things out in plain sight, as that could be tempting to thieves.
If you’re parked at a remote location like a trailhead, thieves can sometimes try to take an opportunity to break in. They could think your campervan is an easy target. Try to park somewhere your campervan can be seen, and where it is well lit.
You can take the steps to try to avoid thieves on your road trip, but sometimes things happen. If this does happen to you, make sure to contact the police and file a report. You’ll need that if you make a claim.
It’s also important to note that driving there is a little different than driving back home in Canada. Check out our tips for driving safely in New Zealand to make your road trip even more epic.
Travel insurance for cancelled, interrupted, or delayed trips to New Zealand
You’ve put in the time to plan the perfect getaway to New Zealand, but sometimes things happen that can derail your plans.
If your travel companion unexpectedly gets sick before you leave Canada, a doctor may tell him not to travel to New Zealand at that time. Nobody wants to cancel their dream vacation, but sometimes things happen. Your travel insurance for New Zealand policy includes trip cancellation coverage that may reimburse you for your non-refundable flights, hotels, and activities you paid for in advance.
Unexpected things can also happen once you are in New Zealand. If there’s storms back home and you get a call that a tornado has destroyed your house, you may need to cut your trip short and go back home to Canada to deal with that.
If you have travel insurance for New Zealand, and something unexpected happens that causes you to cancel, delay, or interrupt your trip, you may be able to recover your unused, prepaid, non-refundable travel expenses if the reason you need to cancel, delay or interrupt your trip is a covered reason under the policy, Examples of covered risks include:
- Medical conditions and death
- Travel Advisories
- Strike
New Zealand Travel Tips
Before you leave Canada, we encourage you to check out the Canadian government’s safety warnings for New Zealand to review their up to date warnings on any advisories. Weather, safety, and political situations can change at any time, and this is where they list their up-to-date warnings on any advisories that may exist at that time.
New Zealand can have some unpredictable weather. The sun can be brutal there, so make sure to always wear sunscreen. Pay attention to the weather forecasts, but even if it’s predicting nothing but sunny days, always make sure you're prepared for strong winds and potential rain because weather can change quickly in New Zealand.
Remember the numbers 111. That's the emergency service number you can call if you need help from the police, fire department, or if you need an ambulance when you’re in New Zealand.
If you purchase travel insurance for New Zealand, it’s always a good idea to save the 24/7 Emergency Assistance phone number and your policy number in your cell phone so you don’t have to search for that if an emergency happens.
Most Canadians travelling to New Zealand have no problems at all, but since disasters like earthquakes and volcanoes are possible there, make sure to check out our information about what you need to know about natural hazards in New Zealand.
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions, just ask us.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team
