Photo © Plume Creative

Travel insurance when visiting Great Britain

What to know when planning your British getaway.

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Kiwi nomads planning to visit the UK will be in for unlimited adventure and tradition with four diverse countries to explore its history, culture and plethora of beautiful landscapes. From the iconic White cliffs of Dover to enchanting Edinburgh, and cosmopolitan London, whatever your plans, we hope your trip is drama free.

However, if you need to protect yourself and loved ones while abroad, you can purchase travel insurance, in case you run into trouble or are sick or injured.

With World Nomads, you can buy travel insurance as soon as your trip to the UK is locked in or while you're travelling (waiting periods apply); it’s entirely up to you.

What's covered

If you head south for the Falmouth International Sea Shanty Festival in Cornwall, which celebrates all things nautical, travel insurance may provide coverage if you are struck down with food poisoning or suffer a boating related injury that lands you in hospital. 

World Nomads offers cover (up to the policy limits) for:

  • Overseas emergency medical: the charms of the UK can’t prevent life’s surprises. You can submit a claim to recover unexpected medical expenses while travelling around the UK. 
  • Baggage protection: if your gear is damaged or snatched from under your nose, our gear cover may help with replacing covered items (policy excess applies).
  • Family plans: our cover includes 2 adults and up to 8 dependents on one policy.
  • Your plan can be extended while still travelling for up to 12 months from your departure date (terms and conditions apply)

What should I look out for when travelling to Great Britain?

Lost, stolen or delayed baggage cover

A Scottish summer is full of surprises, sea kayaking the sheltered sea lochs of the Western Highlands or even snorkelling the Outer Hebrides Island chain (yes - you’ll need a thick wetsuit!). But if your gear is delayed, damaged or stolen on public transport before you even arrive, our baggage cover can help.

  • Bags stolen or damaged: as soon as possible report any theft to the police, and if stolen from your private, locked accommodation, there must be visible evidence of forced entry. You must also report any damage to the relevant authority and make a claim directly with the carrier first. Remember you’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • Bags delayed: if your checked-in baggage is delayed for more than 12 hours, there is cover to replace those essential items and toiletries while you wait for your bags to arrive.

Overseas medical insurance and cover for Coronavirus-related events

No one likes being left out of pocket from unexpected medical costs while travelling. If your hike along the beautiful Seven Sisters coastal walk leaves you hobbling in pain and you need to find a doctor or a hospital, our plans have got your back to recover medically necessary expenses such as hospital stays, prescriptions, outpatient treatment and emergency dental treatment.

If you’re injured or get sick during your trip, World Nomads Travel Insurance may cover your medical treatment, hospitalization and emergency transport including medically necessary repatriation back to New Zealand.

However, you must notify our 24/7 Emergency Assistance Team as soon as reasonably possible. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities, and monitor your medical treatments if needed to make sure you are given proper care.

Our travel insurance plans include emergency medical and repatriation cover if you get sick with Coronavirus while travelling, but terms, conditions, limits, exclusions apply and vary between plans. It’s always a good idea to wear a face mask when visiting any of the UK’s popular hotspots but if you do get sick, contact the 24/7 Emergency Assistance Team so they can help direct you to local medical facilities if needed and help you understand your options. 

For all the details including benefit limits and exclusions under our Coronavirus cover, check out our Coronavirus cover article.

Access to our 24/7 Emergency Assistance Team around the clock

It’s good to know with World Nomads travel insurance, you can call our 24/7 Emergency Assistance Team if you suddenly find yourself in a crisis overseas. The EA 24/7 team can help get you to the nearest medical facility, provide help navigating language barriers, or assist with evacuation for medical reasons.

For injuries where treatment costs are not expected to exceed NZD$2000, you can submit your receipts for reimbursement. If you are hospitalised or if your treatment expenses as an outpatient are likely to go above NZD$2,000, you must call our Emergency Assistance Team who will work with us to confirm cover and they will liaise with the hospital on your behalf to arrange payments.

Traveller tip 1: don't forget when travelling overseas, some countries may require your New Zealand passport to be valid for at least six months before it's expiry date as a condition of entry.

Cover for activities and sports when in Great Britain

Whether it’s caving in the limestone dales of Yorkshire or a canoe trip down the Thames, the UK is a haven for adventure lovers. Whatever the activity, both our Standard and Explorer plans offer cover for level 1 sport and adventure activities that include hiking up to 2,000 metres, and activities such as kayaking, horse riding and cycling.

For more adventurous pursuits, you may need to upgrade your cover if you’re hiking up to 6,000 metres, for example if you’re going mountain biking or skiing in Scotland. Simply specify all the activities you have planned for your trip when you get your quote, as you can’t add them afterwards. Terms and conditions apply, check your Policy Document for details or contact us.

If you manage to get some sweet sunshine, the Pembrokeshire coast in Wales has some of the UK’s best beaches as well as being much quieter than the English coast. If you hire a car for a self-driven holiday, the Explorer Plan has cover for the rental vehicle insurance excess if you’re involved in an accident. Check out the article on how travel insurance can help you when on a road trip.  

What's not covered

Travel insurance is not designed to cover everything. Some things we don’t cover include:

  • Unattended baggage or personal items, including any items left in a locked car overnight.
  • Any pre-existing medical conditions as per your Policy Document. Check your Policy Document carefully.
  • If you do not use a professional, qualified and licensed guide and operator for activities where required.
  • If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
  • The policy excess per person per insured event where applicable (check the Summary of Benefits in your Policy Document).

Traveller tip 2: the number 9, 11 and 24 bus routes in London will take you past some of the best sights the city has to offer for just a few pounds – don’t forget to buy an Oyster card to tap on and off - buses don’t take cash.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images

Travel tips for family adventure travel abroad

Avoid headaches while protecting loved ones on your next family adventure abroad.

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Traveling as a family can be an incredibly rewarding experience; creating memories, seeing amazing sights and sharing adventures together is exciting. It can also be very different to traveling solo or traveling when you were younger, and World Nomads Travel Insurance can help if things don’t go to plan.

With World Nomads, you can buy travel insurance for you and the whole family as soon as your trip is locked in and you're ready to go, or while you're on the road traveling.

What's covered for families

Depending on your Country of Residence and the policy you choose, you and your family may be covered for:

  • Coverage for extended stays – if you’re having too much fun and want to extend your holiday, your plan can be extended while still traveling for up to 12 months from your departure date (terms and conditions apply). We are happy to extend your policy as long as it’s done before the end date shown on your Certificate of Insurance. Be aware that if you buy a policy while traveling overseas, you must wait 72 hours before any cover is activated (with the exception of emergency medical as a result of a sudden accident which is witnessed and verified by an independent third party).
  • Family Plans benefits – did you know that you can add your children and grandchildren to our policies at no extra cost? Only adults are charged. It’s just one of the ways we look after families on their travels.
  • Emergency overseas medical and evacuation coverage – if you or a member of your family suffers an illness or accident whilst traveling, they may be covered for medical expenses and medical evacuation.
  • Activities and sports coverage – broaden your family’s horizons with coverage for more than 150 sports, activities and adventures across the globe. Coverage varies between our two plans – Standard and Explorer– so it’s important to take the time to understand what activities you are likely to do, and the difference between our plans.
  • Baggage and high-value items cover – if your baggage or items are stolen, lost or damaged you may be covered, including benefits if your bags are delayed and you need to purchase emergency clothes and toiletries.
  • Cover for some Coronavirus-related events – our policies can offer medical coverage if you or your family are diagnosed with Coronavirus. You may also be able to get cover for Coronavirus-related travel costs such as personal quarantine and trip cancellation, depending on your country of residence and the plan you select.

Travel insurance tip: to avoid any surprises when making a claim, it’s a smart idea to become familiar with the various limits, benefits, available upgrades, terms and conditions before you buy a policy.

Considerations when traveling as a family

Keeping track of bags, belongings and children can be a challenge, especially when you’re rushing to catch a connecting flight or out seeing the sights. It may be worth considering the following before traveling:

Dependents eligible for cover

With World Nomads travel insurance cover, a dependent is:

  • Child(ren) or grandchild(ren), or others for whom you are the legal guardian and,
  • who are not in full time employment and,
  • are 20 years old or younger at the Policy Issue Date and,
  • are traveling with you on your trip and are listed as covered on your Certificate of Insurance.

Note: age limits for dependents as outlined above will vary depending on your country of residence. 

When applying for a policy there must be at least one adult insured on the policy, and at least one of the insured adults on the policy must be the legal guardian of the dependent(s). World Nomads can cover up to 8 dependents per policy.

If a dependent is not traveling with their legal guardian they may need their own policy, depending on your country of residence. Read the policy wording carefully to choose the right plan and level of cover for everyone who is traveling with you. Your policy may have conditions and exclusions.

Activities for families (Adults and Children)

Want to take the family skiing in Japan? Going on a family hiking trip in the Canadian Rockies? Taking surfing lessons with the kids in Hawaii?

Depending on your country of residence, the plan you choose and the activity cover selected, you and your family can be covered for more than 150 activities, sports and adventures. To have cover for a broader range of adventure activities and sports you may need to upgrade your plan or select a plan with more benefits/coverage when you buy and pay the extra premium. Remember, you can’t upgrade your coverage after you buy, so it’s important to get this right on the first go.

Travel insurance tip 2: many policies cover white water rafting and kayaking, for example, but Class 6, Extreme and Exploratory Rapids, aren’t covered. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip. Your policy may have conditions and exclusions.

Medical emergencies, pregnancy and Covid cover

If a member of your family becomes sick or injured, with anything from food poisoning to a serious injury, our policies can cover the costs of medical treatment including hospitalisation, prescribed medicines and evacuation.

If a member of your family is diagnosed with Covid-19 you may be covered for medical expenses and hospital assistance, as well as repatriation. Depending on your country of residence and the plan selected, you may also be able to get extra cover for Coronavirus-related events such as cancellation, trip interruption expenses and some personal quarantine costs.

We also offer cover if you or a family member is traveling while pregnant. Whilst we don’t cover the normal costs associated with pregnancy, we may provide cover for pregnancy complications that may arise during your trip. Depending on your country of residence, cover may also apply for pre-trip cancellation due to complications of pregnancy.

24/7 Emergency Assistance

Our multi-lingual team helps take the stress out of already stressful situations and is available 24 hours a day, 7 days a week, 365 days a year. We can offer assistance such as arranging medical transport, provide help when navigating language barriers, provide assistance following a robbery or assault, and giving support to you and your family.

Trip cancellations/interruptions

Our policies provide benefits if you need to cancel or rearrange your trip in the event that a member of your family becomes sick or injured, and they can’t travel or need to return home early. Depending on your country of residence and the plan selected we may also cover you if a natural disaster affects your trip.

Traveler tips

  • Know the medical history and needs of your family. Take relevant medical information with you and keep it handy.
  • Always check visa requirements of your intended destination(s) – some countries require you to have at least 6 months validity on your passport.
  • When traveling with family, expect everything to take longer than usual. Give yourself plenty of time to get to airports, get through security and board transport. Keep your schedule loose and flexible.
  • Give your child your contact information in case you get separated.
  • Many places, attractions and restaurants offer discounts for children so be sure to ask.
  • Bring some snacks. If something unexpected happens you can at least avoid hangry kids (and parents!) by having snacks handy.

Things to look out for when buying travel insurance

  • Make sure you correctly choose the right trip dates, age limits, and level of cover. 
  • Ensure all your destinations are covered.  
  • Make sure you understand what a pre-existing medical condition is under our policy; most plans do not offer cover for pre-existing medical conditions. 
  • Some activities and sports may require extra level of cover or may not be covered. 
  • Make sure you clearly understand the benefit limits and the excess as per the level of cover you’ve selected. 
  • Understand that there will be General Exclusions in your cover for which you won’t be covered under any circumstances.  
  • Make copies of travel documents and keep receipts in case you need to make a claim.

This is only a summary of cover and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

 

Want all the details?

You can compare the Standard and Explorer plans and prices through getting an instant online quote.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images / Marco Bottigelli

Travel insurance when visiting Chile and Argentina

Say hola to Chile and Argentina in style. Explore both countries knowing you are covered by World Nomads if things get too hot to handle.

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Currently there is no content for US residents visiting this destination. To ensure Chile and Argentina are covered head over to World Nomads USA and get an instant travel insurance quote.

South America is known for its natural beauty, warm and friendly people, the passion for football and tango, and the wines of Chile and Argentina. When traveling around Argentina and Chile, you’ll find that activities are limitless, and the natural attractions need to be seen to be believed.

Try trekking and camping in Patagonia, sip on some vino at wineries in Salta and Mendoza, or go stargazing in the Atacama Desert (the driest place on Earth)

No matter what your plans are, you should consider travel insurance as you never know when it may come in handy.

What's covered

With World Nomads, you can buy travel insurance when you book your trip from home or while you're already traveling around Chile and Argentina. All our plans offer cover (up to the benefit limits) for:

Make sure that you’ve selected the right travel insurance plan for your specific needs. With World Nomads you can get a quote, make a claim, or extend your policy instantly online, even while traveling.

Note: all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.

Atacama Desert in Chile
Atacama Desert, Moon Valley, Chile. Photo credit: Getty images / iStockphoto

Adventure and sports cover for more than 150 activities, sports and experiences

If there is one thing that both Chile and Argentina offer is outdoor adventures for all types and ages of travellers. Some highlights include:

  • Trekking and hiking in Torres del Paine National Park
  • Rafting and kayaking through the 330kms of Chilean Lake District
  • Whale watching and spotting the penguins and other wildlife in Puerto Madryn
  • Taking in the views in Bariloche while horse riding with the Gauchos.
  • Escape to Easter Island and take in the sights and historical significance of the Moai

No matter what you plan to do, World Nomads offers cover for many activities but remember that you may need to compare the Standard or Explorer plans to see which activity levels are covered on each plan. Depending on your country of residence, you may need to add activities to your policy for an additional premium.

Your plan may also have conditions of coverage. For example, you may be required to wear safety equipment, book a tour with a licensed tour operator, or stay within certain parameters of your sport: your treks may only be covered up to a certain elevation, or your scuba dives only to a certain depth.

Please check your policy for any exclusions, such as search and rescue missions and professional sports.

Around the clock support for unexpected medical emergencies

Argentina and Chile are amongst the most-visited adventure travel destinations in the world and with that comes the possibility that you may be injured or worse. Your travel insurance can back you up if you’re injured or fall ill and need urgent medical assistance.

Our 24/7 Emergency Assistance Team can get you help on the ground when you’re injured or sick, whether you need an ambulance transfer, or a visit to a doctor or a hospital that can treat your condition.

Get in touch with the team before undergoing any medical treatment; you may need pre-authorization before undergoing medical procedures or where medical evacuation is required. It’s also important that you look at the exclusions section of your policy; our plans don’t cover pre-existing medical conditions or preventative care.

Keep an eye on your gear 24/7

While Chile and Argentina are considered relatively safe tourist destinations, you should always be aware that petty thieves and pickpockets are attracted to some of the most popular tourist hotpots. When in crowded areas in any Chilean or Argentinian city, always maintain a sense of awareness of your surroundings.

As soon as you’ve realized your bags have been stolen or damaged, please report it to the relevant authority (carrier, tour operator, accommodation provider). In the case of theft, you’ll also need to report it to the local police or relevant authority, as theft is a crime. Generally, insurance won’t cover things such as losing bags or valuables that are left unattended. Remember to always keep originals or copies of your receipts if you need to make a claim.

It’s very important that you NEVER leave your valuables out of sight. If you're after travel insurance cover for tech gear or need extra cover just in case your bags are delayed or stolen then World Nomads has options for you to keep those prized possessions insured.

Crime and theft in Chile and Argentina

Theft and robbery in Buenos Aires and Santiago and other major cities in both countries are possible, especially in popular tourist areas such as La Boca.

The safety precautions you should take in Argentina and Chile are essentially the same as anywhere else: don’t take unlicensed taxis, don’t wander around alone at night, and avoid calling too much attention to yourself, avoid wearing flashy jewelry.

Also, be aware of motorcycle robberies called ‘motochorro’ in Argentina, which are common, where two people on a motorcycle grab your bag or whatever is in your hand as they pass you and take off. Also, keep in mind when visiting Chile that large-scale demonstrations occur in Santiago and other cities. Demonstrations can take place with little or no notice, and often result in disruptions to transportation, including service on public buses and the Santiago Metro.

Traveler tipmake copies of all key documents you’ll be traveling with – passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets – and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens.

Buenos Aires, Argentina
The Obelisk in Buenos Aires. Photo credit: Getty images / FrankvandenBergh

What's not covered

Here are some of the things we don't provide cover for:

  • Pre-existing medical conditions – see the policy wording for details.
  • Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ or ‘Avoid Essential Travel’ warning issued by your Country of Residence.
  • Participation in a sport or activity not listed in the policy wording or agreed by World Nomads where you haven’t paid the required additional premium.
  • Costs arising from refusal to be repatriated once declared medically unfit to continue a trip but fit for repatriation.
  • Non-emergency treatment that can wait until you return home (it's not health insurance, it's travel insurance for medical emergencies)
  • Expenses you have not made every reasonable attempt to recover from the carrier, accommodation provider, booking or travel agents, any compensation scheme, or other source

Looking for more travel inspiration for Chile and Argentina?

World Nomads has various articles that cover a range of fun topics on Chile and Argentina, here’s a sample of some of our content:

 

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 150 activities, you can get a quote, claim, or extend your policy online at www.worldnomads.com. All the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.


 

Watch Anton's true claim story

I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.

Anton,
World Nomads customer from Iceland



Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images/visualspace

Travel insurance when visiting Turkey

Experience a vibrant mix of East and West, historical marvels, and the Grand Bazaar!

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  • As featured in:

For a country that straddles Europe and the Middle East, Turkey brims with tourist appeal. Whether you’re drawn to the mosques and historic sites in Istanbul, wish to pay your respects at Gallipoli, take a hot-air balloon ride over Cappadocia, or hiking through the Valley of Love is more your speed, World Nomads can assist with travel insurance plans while you are abroad.

What's covered?

Along with all your valuables, you should consider packing World Nomads Travel Insurance as soon as your trip is confirmed, if it’s an afterthought, that’s OK too, you can buy your policy while on the road.

Our team recognises that the coverage each traveller needs depends on their individual circumstances. That’s why we offer two different policies – Standard and Explorer – each with different coverage depending on what you’ll be doing on your travels through Turkey.

For example, if you’re planning on renting a vehicle and driving around Turkey, the Explorer option may suit you, as it includes a rental car excess and may cover the cost of a replacement key should one be required. This cover also includes benefits associated with hijacking, higher baggage reimbursement limits, and some coronavirus-related coverage.

If you’re heading to Bodrum for a relaxed seaside holiday, Standard cover may be sufficient. World Nomads offers coverage (up to the policy limits) for:

  • Medical evacuation and repatriation
  • More than 150+ activities, sports, and experiences
  • Trip cancellation
  • Natural disasters
  • Emergency overseas medical
  • Baggage and personal effects
  • 24/7 worldwide Emergency Assistance

And many more cover options and extras…

Make sure that you’ve selected the right travel insurance plan for your specific needs as our travel insurance plans are different and cover will vary, depending on what's happened, the plan you choose, and any optional extras or upgrades you buy. With World Nomads you can get a quote, make a claim, or extend your policy instantly online, even while traveling.

Grand Bazaar
A store with Turkish lights in the Grand Bazaar. Photo credit: Getty images / Manakin

What should I look out for when travelling to Turkey?

Turkey is peppered with incredible experiences, but any time within this nation comes with a few risks. Pickpockets are a concern (muggings too), especially in Istanbul; terrorists have targeted the country before and may do again; and if you’re looking to hire a car, be aware that Turkish drivers are renowned for often ignoring the road rules.

None of us has a crystal ball that can tell us whether our bags will go missing enroute, or if an injury or illness is on the horizon, or that due to weather conditions your pre-booked hot-air balloon ride or your ferry ride from Turkey to Greece will be cancelled. Depending on the policy you choose, our policies may cover you (up to the policy limits) for the following:

  • Emergency medical and evacuation - if you become ill or are in a serious accident that requires emergency treatment or medical evacuation, your policy may cover you for medical and surgical treatment, hospital fees, and in some cases, specialist counselling. If required, you can get transported to a medical facility suited for your care, subject to approval from the 24/7 Emergency Assistance Team. Benefit limits apply.
  • Baggage and personal belongings - if your luggage or personal items are accidentally damaged or stolen on the way to or during your holiday, you may be able to claim your unexpected costs. In addition, if your luggage is delayed more than 24 hours, you may be entitled to replacement costs. Check your PDS carefully as terms and conditions apply.
  • Activities coverage - we cover more than 150 activities, sports and experiences including hot-air ballooning, windsurfing, and hiking, which are just some of those activities that Aussies seek out when in Turkey, but not all are covered under each plan. If you’re venturing to Turkey in winter and keen on skiing or snowboarding, you’ll need to upgrade your cover to ensure you are covered for this. Many activities also have specific conditions and exclusions you should read up on before you go. Terms and conditions apply.
  • Cover for some Coronavirus-related events: World Nomads offers cover for some Coronavirus-related events to help if your trip is derailed by COVID-19. For all the details including benefit limits, terms and conditions and exclusions under our Coronavirus cover, check out our Coronavirus cover article.

What's not covered?

Travel insurance is not designed to cover everything. Some things we don’t cover include:

  • Pre-existing medical conditions - see the PDS carefully for details.
  • Travelling to, planning to travel to, or choosing to remain in a country or region that is subject to an Australian Government ‘Do Not Travel’ warning (see www.smartraveller.gov.au).
  • Participation in a sport or activity not listed in the PDS or agreed by World Nomads or one that's covered by World Nomads, but you haven't paid the required additional premium.
  • Costs arising from refusal to be repatriated once declared medically unfit to continue a trip but fit for repatriation.
  • The policy excess per person per insured event where applicable (check the ‘Summary of Benefits’ in your PDS).
  • Loss or damage to luggage due to age, wear and tear, loss of value. Damage to sporting equipment caused while in use.
Whitewater rafting in Antalya
Whitewater rafting in Koprulu Canyon in Antalya. Photo credit: Getty images / ozgurdonmaz

Travel insurance and safety tips when visiting Turkey

  • Australians are advised not to travel alone, especially after dark, as muggings and assaults are common especially around Taksim Square, Sultanahmet, the Grand Bazaar and the Spice Bazaar. Women in particular are asked to exercise caution.
  • It’s advisable to be wary of ‘new friends and acquaintances. The common scam in Turkey is locals befriending tourists, taking them out for a drink, or dinner and then expecting the tourist to pay for it. Taxi drivers are also known to provide tourists the wrong price to earn themselves more.
  • The risk of violence and acts of war is high along the borders with Syria and Iraq. Threats include rocket attacks, terrorist attacks and kidnapping. If you go against official government advice, and you travel to these areas, you may jeopardise your insurance policy.
  • Avoid large public gatherings. Protests often happen in major cities and as with any action it can turn violent. Extremists have targeted political protests.
  • Food and drink spiking is an issue. Don't accept food, drinks, gum, or cigarettes from strangers. Don't leave your food or drinks unattended.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your PDS in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

Travel insurance tip 1: Australians must have a visa to enter Turkey. Tourists and business travellers should apply online using the Turkish e-Visa system before travelling to the country. This process allows Australians to get a visa for Turkey quickly, without having to go anywhere. At a cost of about AUD$88, you are permitted to remain in the country for 90 days.

Travel insurance tip 2: terrorism is the greatest worry for tourists to Turkey with the most recent attack taking place in 2017. Remain informed of the country’s status when it comes to alerts as your insurance coverage can be deemed null and void if you travel against official government warnings and are caught up in an attack. Monitor Smartraveller for the latest updates.


Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

Never travel without travel insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain, and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
L.D
U.S resident in Spain

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images/visualspace

Travel Insurance for Turkey

Experience a vibrant mix of East and West, historical marvels, and the Grand Bazaar!

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  • As featured in:

If you’re visiting Turkey be ready to take in the best of both worlds where East meets West. Straddling the border between Asia and Europe, Turkey offers everything from museums and archaeological sites to pristine beaches along the Turquoise coast and the always busy Grand Bazaar in Istanbul’s Old City with over 4000 shops.

What's covered?

With World Nomads, you can consider buying travel insurance when you book your trip from home or while you're already traveling around Turkey.

World Nomads offers cover for many activities ranging from hiking Turkey’s Lycian Way, hot air ballooning in Cappadocia, or surfing, whitewater rafting, and scuba diving in Antalya. Our plans can offer cover for:

  • Overseas emergency medical
  • Medical evacuation and repatriation
  • Trip cancellation
  • Lost or delayed baggage
  • More than 150 activities, sports and experiences
  • Cover for some Coronavirus-related events
  • 24/7 worldwide Emergency Assistance
  • And many more cover options and extras…

Make sure that you’ve selected the right travel insurance plan for your specific needs. World Nomads has two levels of cover - the Standard Plan and Explorer Plan - that offer different benefits, limits and sub-limits so it’s best to compare them to see which one suits your travel needs. You can get a quote, make a claim, or extend your policy instantly online, even while traveling.

What should I look out for when traveling to Turkey?

When visiting Turkey there are many spots to visit, whether you’re visiting in the summer or winter months. If you want to avoid big crowds, your best bet is to avoid the major tourist hotspots especially in the Summer months as they can get very crowded with locals and foreigners. The capital Istanbul is incredible but can be also quite daunting as it has 15 million people alone. If Istanbul is a must-see on your travel itinerary, then it’s advisable that you plan ahead, leave enough time and have a handy map when exploring the big city.

There are several attractions that will suit the more adventurous traveller looking for a unique outdoor experience. For example, you may want to visit the ruins of Mount Nemrut at dawn to witness a breathtaking sunrise. For those wanting to go skiing there are a number of ski resorts in Istanbul and Ankara (Turkey’s winter season is November through March).

Cover for more than 150 activities and sports while in Turkey

With World Nomads Travel Insurance there are many outdoor activities, sports, and experiences that are automatically covered and available under both plans. If you’re feeling extra adventurous, you can upgrade the level of activity cover, which offers cover for a broader range of activities and sports. Whether hiking through ancient ruins, kayaking the Aegean coastline, or rock climbing at Ala Daglar National Park, always make sure you check the plan details before you buy to make sure you’ve got the right level of activity cover.

You should plan ahead for any sports and adventure activities you'll be doing and compare our two insurance plans before purchasing. Remember, you can’t upgrade your activities coverage to the Explorer plan after you buy, so it’s important to get this right on the first go.

Whitewater rafting in Antalya
Whitewater rafting in Koprulu Canyon in Antalya. Photo credit: Getty images / ozgurdonmaz

Access to our 24/7 Emergency Assistance Team around the clock

World Nomads travelers have access to 24/7 Emergency Assistance. If something goes wrong and you need help, contact our team.  They can help get you find local medical facilities if needed, provide local consular details and information and in the worst-case scenario, help get you home if you’re seriously injured or ill and need to be repatriated. When you call (free from anywhere in the world), make sure you have your policy number and a contact number for where you are so we can help.

Overseas medical insurance and cover for Coronavirus-related events

When traveling to Turkey, travel insurance may help if you become unwell or have an accident, especially in these uncertain times of traveling and dealing with Coronavirus (COVID-19). You don’t want to be left out of pocket if you have to visit a local doctor, go to hospital, need an urgent trip to the dentist, or even worse, have to be repatriated back to your country of residence.

With Coronavirus causing travel disruptions globally, it’s also important that you follow any government and World Health Organisation guidelines while in Turkey. It’s always a good idea to wear a face mask when visiting any of Turkey’s popular hotspots.

The level of cover you’ll have for any Coronavirus-related events under our Standard and Explorer plans will depend on your country of residence and the plan you’ve chosen. Check out our Travel Insurance cover for Coronavirus article which goes into more detail on all the benefits, including benefit limits, terms and conditions, and exclusions.

Grand Bazaar
A store with Turkish lights in the Grand Bazaar. Photo credit: Getty images / Manakin

What’s not covered?

Travel insurance isn’t designed to cover everything – so make sure you know what you’re covered for. Some of the events we don’t cover include:

  • Pre-existing medical conditions: see the policy wording for details.
  • Activities and sports: participation in a sport or activity not listed in the policy wording, or one that's offered by World Nomads, but you haven't paid the required additional premium.
  • Not following doctor’s orders: disobeying your treating doctor’s directions and/or those of our Emergency Assistance Team.
  • Leaving valuables unattended: stolen, lost or damaged personal belongings that were left unguarded.
  • Recovering expenses: expenses you have not made every reasonable attempt to recover from the carrier, accommodation provider, booking or travel agents, any compensation scheme, or other source.


About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 150 activities, you can get a quote, claim, or extend your policy online at www.worldnomads.com. All the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

Travel insurance tip 1: if travelling to Turkey you’ll need an e-Visa to enter. You are permitted to remain in the country for 90 days. Rates will vary depending on your country of residence. You can apply for your visa ahead of time on the official Turkish government e-visa website. For more visa information for foreigners visit the Turkish Ministry of Foreign Affairs website.

Travel insurance tip 2: if you need medical treatment, evacuation or repatriation, you or a travel companion MUST contact our 24/7 Emergency Assistance Team immediately. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky) and monitor your medical treatments if needed to make sure you’re given proper care. The EA team can also offer translation and interpreter services.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

Never travel without travel insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain, and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
L.D
U.S resident in Spain

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Solstock / Getty

Travel insurance when vacationing in rentals

Support for a canceled trip, stolen belongings, medical emergencies, and more

    As featured in:

  • As featured in:

The world of travel has changed, there is no doubt about that. Travelers are still interested in discovering new places. The appeal of busy hotels and big crowds has made way for vacations that involve immersion and intimacy.

Never before have we yearned for space and privacy on our own terms as we do now, which is why vacation rentals are coming into their own. But it’s unknown territory for many, that’s why you should consider World Nomads Travel Insurance, it can help you when the unexpected happens and let you focus on the good stuff.

What's covered?

World Nomads offers two plans – Standard and Explorer – each providing different levels of coverage depending on your Country of Residence and what level of cover you need. You can purchase your policy as soon as you know where you’re going and what the plans are, or if it’s all too hectic before you leave home, you can do it in transit. Our policies, include coverage for:

  • Extended stays
  • Emergency overseas medical
  • Cancellation and interruption coverage
  • Baggage and personal belongings
  • Cover for more than 150 activities, sports and experiences
  • Cover for some Coronavirus-related events (Explorer only)
  • Rental vehicle insurance (Explorer only)
  • Single, duo, or family plans

Why should I consider travel insurance?

While we don’t like to think about it, things can and do go wrong when we’re far from home, even for the most seasoned of travelers.

As with most vacation rentals, the primary renter will be expected to put down a deposit to secure the lease, travel insurance can help you keep that payment secure, and possibly recoup a refund should you be forced to cancel at the last-minute as a result of illness, or due to a natural disaster in the area.

Same goes if you are booked into a beachside rental that costs you a fortune and a day or two into a week-long stay you get a call from home to say your mother has taken ill and you need to return to your country of residence immediately.

Travel insurance tip: vacation rentals have various house rules about occupancy, minimum age requirements for the primary renter and so on. Do ensure you understand what you're agreeing to before booking to avoid potentially incurring any extra fees or losing your deposit.

Travel insurance highlights:

Of the two plans we offer, while there are plenty of similarities, the Explorer option provides additional cover for things like Rental Vehicle Excess, Covid-related events, personal accident and missed connection.

It’s up to you to choose the policy that best suits your needs, but it is worth noting once you have booked a Standard policy you can’t upgrade it.

  • Cancellation of your trip - if there’s a family emergency during your trip, or before you set off you find out that as a health worker you are required to assist with a further outbreak of Covid-19 and have to cancel the trip, your policy may allow you to recoup any pre-paid, non-refundable costs. Your plan may be able to recover the unused, non-refundable expenses of cancelling your trip.
  • Coverage for extended stays - so long as your policy hasn’t lapsed, you may opt to extend your cover at the cute little mountainside chalet you are enjoying so much. Your plan can be extended while still travelling for up to 12 months from your departure date (terms and conditions apply). We are happy to extend your policy as long as it’s done before the end date shown on your Certificate of Insurance.
  • Natural disasters - if the unexpected occurs and there is an earthquake or volcanic eruption in the area you are booked to stay in, and evacuation is necessary you may be able to claim for the loss of funds. Terms and conditions apply.
  • Emergency medical and evacuation - seeking medical help can be an expensive exercise in countries that aren’t your own. If you need to see a doctor or are forced to go to hospital, we may be able to assist with some of the costs. You must call the 24-hour Emergency Assistance Team, before incurring any medical costs.
  • Baggage and personal belongings - if someone breaks into your holiday house and steals your laptop or Go-Pro camera, insurance may assist you in recouping the cost of the equipment at the time of the theft. A copy of the police report is required when lodging your claim. You’ll need to submit receipts, police reports and witness details (if your belongings were stolen). Claims without any substantiating documents may not be approved. Baggage delays may also be covered, so long as delays are more than 24 hours.
  • Cover for COVID-related events - both plans offer cover for emergency medical assistance if you get sick with COVID-19 overseas. Under the Explorer plan you may be able to claim against cancellation, trip interruption expenses and some quarantine costs if you are diagnosed with COVID-19. For all the terms, conditions, limitations and exclusions relating to our Covid cover, please read our Coronavirus cover article.
  • Renting a car - aside from the insurance a rental company will require you to have, it’s handy to have rental car excess as a policy inclusion. Our Explorer plan provides you up to the value of USD$2000 and comes into play if your hire car is damaged, stolen or involved in an accident during the rental period. This cover does not replace the need to take out rental car insurance or a damage waiver (CDW). If you’re planning to drive you must hold the correct licence, adhere to local laws, and have the necessary vehicle insurance.

What's not covered?

Travel insurance isn’t designed to cover everything – so make sure you know what you’re covered for. Some, but not all, of the events we don’t cover include:

  • Pre-existing medical conditions as explained in your policy wording.
  • Traveling to, planning to travel to, or choosing to remain in a country or region that is the subject of a US Department of State or your local government’s ‘Do Not Travel’ or ‘Avoid Non-essential Travel’ warning.
  • Illness associated with a failure to comply with preventative measures for the travel region, as outlined by the World Health Organization.
  • Participation in a sport or activity not listed in the policy wording or where you haven’t paid the required additional premium.
  • Costs arising from refusal to be repatriated once declared medically unfit to continue a trip but fit for repatriation.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Solstock / Getty

Travel insurance when vacationing in rentals

Support for a cancelled trip, stolen belongings, medical emergencies, and more

    As featured in:

  • As featured in:

Often knackered after a long day of sightseeing and can’t think of anything better than ditching the jandals and settling in for a sunset drink on your private terrace? If this sounds like you, a private holiday crib is likely more your speed than a crowded hotel.

Whether renting out a cabin in the woods or a beach house there’s always the chance that the unexpected could happen and that’s where World Nomads Travel Insurance comes in.

Do I need travel insurance?

Hopefully, the worst thing that happens when you’re staying at your cosy chalet in France is eating the free cheese and enjoying the wine too fast. But, if you find yourself in a pinch, travel coverage can save your sanity. When an emergency happens, it is as much a headache preventer as any dose of medicine. Think of good travel protection as having back-up on standby.

What's covered?

Booking hotels often seems so easy, but that’s just because it’s what we’re familiar with. As world travellers ourselves the team at World Nomads understands that steering toward a private rental may be a little nerve-wracking.

Following are just some of the things covered by World Nomads travel insurance. World Nomads offers coverage (up to the policy limits) for:

  • Coverage for extended stays
  • Emergency medical and evacuation
  • 21 day cooling-off period to decide if the cover is right for you
  • Baggage and personal belongings
  • Activities cover for 150+ activities
  • World Nomads’ Family Plans
  • Coronavirus-related events

Travel insurance tip: holiday homes have various house rules about occupancy, minimum age requirements for the primary renter and so on. Do ensure you understand what you're agreeing to before booking to avoid potentially incurring any extra fees or losing your deposit.

How can travel insurance help?

Private holiday rentals differ greatly, not just when it comes to facilities and location, but also who you’re dealing with, what’s included and of course, what it will set you back financially.

World Nomads offers two plans – a Standard Plan and an Explorer Plan – each with different benefits, limits, and sub-limits of coverage.

Which policy you choose is up to you, but aside from any issues with your accommodation, the explorer plan can help if you’re planning on renting a vehicle or hiring sporting equipment; want to be covered for issues related to Coronavirus; and want reassurance that if you wind up in hospital you won’t be facing exorbitant out-of-pocket expenses.

What's covered by travel insurance?

  • Cancellation of your trip - If you need to cancel your trip due to a family emergency or find up you’ve been called up for jury duty back home your policy may allow you to recoup any pre-paid, non-refundable costs. Depending on your plan, you may be able to recover your travel expenses.
  • Coverage for extended stays - Sometimes we don’t anticipate just how much we’re going to love a place. If the chalet you booked in Canada is that good and you wish to extend your stay, then you may extend your travel insurance policy for a maximum of one year past the start date listed on your Certificate of Insurance. This must be done prior to the current expiration date of your policy. Terms and conditions apply.
  • Natural disasters - It’s not something we like to think about, but if a natural disaster occurs in and around where you are staying and evacuation is necessary, you may be able to claim for the loss. Terms and conditions apply.
  • Emergency overseas medical: Emergency medical coverage can help when you need urgent medical treatment. Get to a doctor for treatment and medication and you can submit a claim to recover the costs (up to your benefit limit). If you are forced to go to hospital, our policies can assist in covering some of the medical costs. You must give our 24/7 Emergency Team a call to ensure the proper processes are met.
  • Baggage and personal belongings - If someone breaks into your holiday house and makes light work of your laptop or Go-Pro camera, insurance may help you recoup the cost of the equipment, but you need to file a police report and show proof of that when you lodge your claim.
  • Activities cover - Whether renting in Corfu, Malibu or in the English countryside you may be enjoying activities like sailing, roller-blading and even hiking. We offer cover for more than 150 different activities, sports, and experiences. If your favourite sport or activity isn’t on the list get in touch with our Customer Assistance Teamand they will let you know if we cover it. An upgrade for certain activities and sports may be required, see the Policy Document for details.  

Travel insurance tip: make sure you do your research on the countries you’re looking to visit to ensure that there are no government warnings or restrictions. Your policy will be jeopardised if something goes wrong and you fail to adhere to the warnings. Find out more at Safe Travel NZ and keep updated on the World Health Organisation information regarding COVID-19.

What's not covered?

  • Injury or illness arising from negligent or reckless behaviour.
  • Costs related to damage caused to the rental property as a result of being under the influence of drugs or alcohol.
  • Loss of enjoyment or deciding that you don’t like the rental location or offerings. If you have entered into an agreement, you cannot claim costs associated with shifting accommodation.
  • Loss of goods if you leave the premises unlocked and return to find all your belongings missing.
  • Unattended baggage or personal items, including any items left in a locked car overnight.
  • Any existing medical conditions which are not listed as an automatically covered pre-existing medical condition as per your Policy Document. Check your Policy Document carefully.
  • Costs associated with travelling to, planning to travel to, or choosing to remain in a country or region that is subject to the New Zealand government issuing a ‘Do Not Travel’ or ‘Avoid Essential Travel’ warning. Find out more at Safe Travel NZ.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Solstock / Getty

Travel insurance when vacationing in rentals

Support for a cancelled trip, stolen belongings, medical emergencies, and more

    As featured in:

  • As featured in:

Most Aussies enjoy the creature comforts they’re afforded Down Under, so when it comes to travelling overseas many of us choose to bunk down in a holiday home rather than a run-of-the-mill hotel or resort. But sometimes booking from a private homeowner could add a layer of “What if?”. That’s where World Nomads Travel Insurance comes in.

Whether you’re renting a cabin in the woods in Alaska or have secured that fancy unit in London for a week, we can offer you travel insurance that can assist you and your loved ones when you need it the most.

What's covered?

When travelling overseas, it is understandable that you may feel a little uncertain about what to expect when booking a private rental over a hotel or a resort, especially as it is sight unseen.

At World Nomads we know how you feel, that’s why we aim to support you in your travels. Below are just some of the reasons why you should consider travel insurance when you’re planning a trip that will include a private vacation rental, no matter the destination.

World Nomads offers coverage (up to the policy limits) for:

  • Coverage for extended stays
  • Emergency medical and evacuation
  • 21-day cooling-off period to decide if the cover is right for you
  • Baggage and personal belongings
  • Activities and sports cover for 150+ activities
  • World Nomads’ Family Plans
  • Coverage for some Coronavirus-related events

Travel insurance tip: Holiday homes have various house rules about occupancy, minimum age requirements for the primary renter and so on. Do ensure you understand what you're agreeing to before booking to avoid potentially incurring any extra fees or losing your deposit.

Why should I consider travel insurance?

Private holiday rentals differ greatly, not just when it comes to facilities and location, but also who you’re dealing with, what’s included and of course, what it will set you back financially.

It is important to consider travel insurance regardless of the sort of trip and the length of trip you're taking. World Nomads offers two plans – a Standard Plan and an Explorer Plan – each with different benefits, limits and sub-limits of coverage.

Which one you choose is up to you and your specific needs, but if you are planning on renting a vehicle or hiring sporting equipment; want cover for issues related to Coronavirus; and want reassurance that if you wind up in hospital you won’t be facing exorbitant out-of-pocket expenses, the Explorer plan is worth checking out.

Travel insurance highlights:

  • Cancellation of your trip - If you need to cancel your trip due to a family emergency or you’ve been called up for jury duty back home, your policy may allow you to recoup any pre-paid, non-refundable costs.
  • Coverage for extended stays - Sometimes we don’t anticipate just how much we’re going to love a place. If the chalet you booked in Canada is that good and you wish to extend your stay, then you may extend your travel insurance policy for a maximum of one year past the start date listed on your Certificate of Insurance. This must be done prior to the current expiration date of your policy. Terms and conditions apply.
  • Natural disasters - It’s not something we like to think about, but if a natural disaster occurs in and around where you are staying and evacuation is necessary, you may be able to claim for the loss. Terms and conditions apply.
  • Emergency medical and evacuation - If you need to see a doctor or are forced to go to hospital, our policies can assist in covering some of the medical costs. You must give our 24/7 Emergency Team a call to ensure the proper processes are met.
  • Baggage and personal belongings - If someone breaks into your holiday house and makes light work of your laptop or Go-Pro camera, insurance may help you recoup the cost of the equipment, but you need to file a police report and show proof of that when you lodge your claim.
  • Activities cover - Whether renting in Corfu, Malibu or in the English countryside you may be enjoying activities like sailing, roller-blading and even hiking. We cover more than 150 different activities, sports and experiences. If your favourite sport or activity isn’t on the list get in touch with our Customer Assistance Teamand they will let you know if we cover it. An upgrade for certain activities and sports may be required, see the PDS for details.  

Travel insurance tip: Make sure you do your research on the countries you’re looking to visit to ensure that there are no government warnings or restrictions. Your policy will be jeopardised if something goes wrong and you fail to adhere to the warnings. Find out more at Smartraveller and keep updated on the World Health Organization information regarding COVID-19.

What's not covered?

  • Injury or illness arising from negligent or reckless behaviour.
  • Costs related to damage caused to the rental property as a result of being under the influence of drugs or alcohol.
  • Loss of enjoyment or deciding that you don’t like the rental location or offerings. If you have entered into an agreement, you cannot claim costs associated with shifting accommodation.
  • Loss of goods if you leave the premises unlocked and return to find all your belongings missing.
  • Costs associated with travelling to, planning to travel to, or choosing to remain in a country or region that is subject to the Australian Government issuing a ‘Do Not Travel’ or ‘Avoid Essential Travel’ warning. Find out more at Smartraveller.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your PDS in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Chalabala/IStock

Travel Insurance for Asia

Travelling to Asia? With half the world to explore, there's a lifetime of adventure just waiting for you.

    As featured in:

  • As featured in:

Travel in Asia

Draw a circle around the section of the globe that contains India, China, Japan, and Southeast Asia and you have more than half the people on the planet. Now imagine the diversity and adventures you can experience in Asia. Spanning approximately 30% of the world’s landmass, there’s a wide range of things for adventurous Kiwis to do and see and varying degrees of safety in between.

World Nomad’s Travel Insurance cover may be able to help you if something unexpected happens on your Asian odyssey.

What's covered

In most cases, travelling goes without a hitch, but if something unexpected does happen, with travel insurance you may be covered.   

With World Nomads, you can buy travel insurance as soon as your trip is locked in and you're ready to go, or while you're on the road travelling around Asia. World Nomads offers cover (up to the policy limits) including, but not limited to:

  • Overseas medical expenses: if you become sick or injured during your trip. You can submit a claim to recover unexpected medical expenses while travelling around Asia.
  • Medical evacuation and repatriation: We can offer if you need emergency transport home due to a serious illness or injury. For example, if your trek to Tigers Nest in Bhutan goes sideways, with our coverage for medical evacuation, you can get transported to the medical facility best for your care, subject to approval from us.
  • Trip cancellation: if your trip is cancelled due to an insured event. Depending on what’s happened, we may pay for the value of your unused, non-refundable expenses.
  • Baggage and valuables: if your belongings are stolen, accidentally damaged, delayed or lost. The level of cover available varies between the two plans – Standard and Explorer- so check before you buy.
  • Adventure, work, study and volunteering: we cover more than 150 activities so you can have fun adventuring your way around Asia’s mountains, waters, cities and skies.

Travel insurance tip: to avoid any surprises when making a claim, it’s a smart idea to become familiar with the various limits, benefits, available upgrades, terms and conditions before you buy a policy.

How can travel insurance help when travelling to Asia?

Asia covers a massive area and is made up of a diverse range of countries, cultures, people and access to facilities such as hospitals. Our travel insurance could help if you land in Phuket but your baggage doesn’t, your valuables are stolen while you’re browsing the market in Delhi, you or your travel buddy suffer an injury whilst hiking the Annapurna circuit or you catch Covid-19.

World Nomads offers two plans – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:

  • The Standard Plan covers a range of benefits and certain adventure activities and has lower coverage limits.
  • The Explorer plan covers all the benefits of the Standard plan, with larger coverage limits, more benefits and covers more sports and activities.

Depending on the level of cover you choose, our policies may cover you for:

  • Overseas medical cover and cover for Coronavirus-related events: If you become sick or injured in Asia with anything from ‘Bali Belly’ to an injury whilst participating in an activity, our policies can cover you for medical treatment including hospitalisation, prescribed medicines and prescribed physiotherapy treatments. If you catch Covid-19 overseas we will cover you for medical expenses and hospital assistance, as well as repatriation. Our Explorer plan offers extra cover for Coronavirus-related events such as cancellation, trip interruption expenses and some quarantine costs. You can read more about it in our Coronavirus cover article, which has all of the details, including terms, conditions, benefit limits and exclusions.
  • Access to our 24/7 Emergency Assistance team: Our multi-lingual team helps take the stress out of already stressful situations and is available 24 hours a day, 7 days a week, 365 days a year. They can help such as arranging medical transport and giving support to you and your family.
  • Lost, stolen or delayed baggage: if your luggage or personal items are stolen, lost or accidentally damaged, you may be able to claim to replace or repair the item. If your luggage is delayed for more than 12 hours, you may be able to claim for essential clothing and toiletries while you wait for your bag to be returned. Remember you’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • More than 150 sports and activities: Depending on what plan you choose, you can be covered for hiking trips, road trips, kayaking/rafting, surfing, scuba diving and scooter riding. If you use a scooter or motorbike whilst in Asia, you’ll need to ensure you hold the required license in New Zealand and in the country you’re travelling in and be sure to always wear a helmet, or you may not be covered. You can find the full list of covered activities here.

Travel insurance tip: if you intend to rent a car or motorbike you must check the licensing and local laws for the country you’re going to. You must also be adequately insured elsewhere, as you are not covered under this insurance for third party liability in respect of any mechanical or motorised vehicle.

What's not covered

Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:

  • Pre-existing medical conditions – see the Policy Document for details.
  • Travelling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the New Zealand Government (see https://www.safetravel.govt.nz)
  • Neglecting to observe applicable preventative measures for the travel region, as outlined by the World Health Organisation, including obtaining relevant vaccinations, malaria prophylaxis, and hygiene measures.
  • Participation in a sport or activity not listed or failing to adhere to the terms of coverage for listed sports or activities.
  • Being intoxicated by alcohol or drugs.

Be sure to read the Policy Document and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover.

Handy tips for travelling in Asia

  • Always check the Visa requirements – some Asian countries require you to have at least 6 months validity on your passports and some may require Visas that can take several weeks to organise.
  • Check the season, especially in Southeast Asia. Will you be travelling in the rainy or dry season? Be aware of how this may affect your travels.
  • Look after your health by having the appropriate vaccinations, taking your own medications from home, bringing insect repellent and checking out the latest health advice from the World Health Organisation.
  • Watch out for pickpockets – petty theft can be common in some parts of Asia. Protect yourself and your belongings.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form, and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

“A motorcycle came from behind me and stopped next to me, so I stopped walking. Two people wearing helmets were on the motorcycle. The driver was gesturing although I didn't know why, I didn't hear him/her say anything. I felt a slight pull on my bag and on my backpack strap, and then the motorcycle rode away out of sight. The motorcycle passenger had taken my bag. The strap of the bag must have been cut. I couldn't see a license plate. I continued to my hotel and reported the theft to the police the next day.”

Japanese resident in Thailand

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Chalabala/IStock

Travel Insurance for Asia

Travelling to Asia? With half the world to explore, there's a lifetime of adventure just waiting for you.

    As featured in:

  • As featured in:

Travel in Asia

Asia is one of the biggest, most populated and diverse regions in the world. With so many things to do, see and experience across a wide range of countries, it’s useful to know that World Nomads Travel Insurance may be able to help you if things don’t go to plan.

What's covered

In most cases, travelling goes without a hitch but considering travel insurance could mean that should something unexpected happen, you could be covered.

With World Nomads, you can buy travel insurance as soon as your trip is locked in and you're ready to go, or while you're on the road travelling around Asia. World Nomads offers cover (up to the policy limits) including, but not limited to:

  • Overseas emergency medical expenses: if you become sick or injured during your trip. Your policy may cover you for your overseas medical expenses, up to the policy limits and when agreed by us. You can submit a claim to recover unexpected medical expenses while travelling around Asia.
  • Medical evacuation and repatriation: if you need emergency transport home due to a serious illness or injury. For example, if your trek to Tigers Nest in Bhutan goes sideways, with our coverage for medical evacuation, you can get transported to the medical facility best for your care, subject to approval from us.
  • Trip cancellation: if your trip is cancelled due to an insured event. Depending on what’s happened, we may pay for the value of your unused, non-refundable expenses.
  • Baggage and valuables: if your belongings are stolen, accidentally damaged, delayed or lost. The level of cover available varies between the two plans – Standard and Explorer- so check before you buy.
  • Adventure, work, study and volunteering: we cover more than 150 activities so you can have fun adventuring your way around Asia’s mountains, waters, cities and skies.

Travel insurance tip: to avoid any surprises when making a claim, it’s a smart idea to become familiar with the various limits, benefits, available upgrades, terms and conditions before you buy a policy.

How can travel insurance help when travelling to Asia?

Asia covers a massive area and is made up of a diverse range of countries, cultures, people and access to facilities such as hospitals. Our travel insurance could help if you land in Phuket but your baggage doesn’t, your valuables are stolen while you’re browsing the market in Delhi, you or your travel buddy suffer an injury whilst hiking the Annapurna circuit or you catch Covid-19.

World Nomads offers two plans – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:

  • The Standard Plan covers a range of benefits and certain adventure activities, and has lower coverage limits.
  • The Explorer plan covers all the benefits of the Standard plan, with larger coverage limits, more benefits and covers more sports and activities.

Depending on the level of cover you choose, our policies may cover you for:

  • Overseas medical cover and cover for some Coronavirus-related events: if you become sick or injured in Asia with anything from ‘Bali Belly’ to an injury whilst participating in an activity, our policies may cover you for medical treatment including hospitalisation, prescribed medicines and prescribed physiotherapy treatments. If you catch Covid-19 overseas we will cover you for medical expenses and hospital assistance, as well as repatriation. Our Explorer plan offers extra cover for Coronavirus-related events such as cancellation, trip interruption expenses and some quarantine costs. You can read more about it in our Coronavirus cover article, which has all of the details, including terms, conditions, benefit limits and exclusions.
  • Access to our 24/7 Emergency Assistance team: our multi-lingual team helps take the stress out of already stressful situations and is available 24 hours a day, 7 days a week, 365 days a year. They can offer assistance such as arranging medical transport, and giving support to you and your family back home.
  • Lost, stolen or delayed baggage: if your luggage or personal items are stolen, lost or accidentally damaged, you may be able to claim to replace or repair the item. If your luggage is delayed for more than 12 hours, you may be able to claim for essential clothing and toiletries while you wait for your bag to be returned. Remember you’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • More than 150 sports and activities: depending on what plan you choose, you can be covered for hiking trips, road trips, kayaking/rafting, surfing, scuba diving and scooter riding. If you use a scooter or motorbike whilst in Asia, you’ll need to ensure you hold the required license in Australia and in the country you’re travelling in, and be sure to wear a helmet at all times, or you may not be covered. You can find the full list of covered activities here.

Travel insurance tip: if you intend to rent a car or motorbike you must check the licensing and local laws for the country you’re going to. You must also be adequately insured elsewhere, as you are not covered under this insurance for third party liability in respect of any mechanical or motorised vehicle.

Thailand
Woman on a boat in Thailand. Photo credit: Getty images / EyeEm

What's not covered

Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:

  • Pre-existing medical conditions – see the Product Disclosure Statement (PDS) for details.
  • Travelling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the Australian Government (see www.smartraveller.gov.au)
  • Neglecting to observe applicable preventative measures for the travel region, as outlined by the World Health Organisation, including obtaining relevant vaccinations, malaria prophylaxis, and hygiene measures.
  • Participation in a sport or activity not listed, or failing to adhere to the terms of coverage for listed sports or activities.
  • Being intoxicated by alcohol or drugs.

Be sure to read the PDS and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover.

Tokyo
Tokyo skyline at sunset. Photo credit: Stocksy/ Tom Uhlenberg

Handy tips for travelling in Asia

  • Always check the Visa requirements – some Asian countries require you to have at least 6 months validity on your passports and some may require Visas that can take several weeks to organise.
  • Check the season, especially in Southeast Asia. Will you be travelling in the rainy or dry season? Be aware of how this may affect your travels.
  • Look after your health by having the appropriate vaccinations, taking your own medications from home, bringing insect repellent and checking out the latest health advice from the World Health Organisation.
  • Watch out for pickpockets – petty theft can be common in some parts of Asia. Protect yourself and your belongings.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your PDS in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

 

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

“A motorcycle came from behind me and stopped next to me, so I stopped walking. Two people wearing helmets were on the motorcycle. The driver was gesturing although I didn't know why, I didn't hear him/her say anything. I felt a slight pull on my bag and on my backpack strap, and then the motorcycle rode away out of sight. The motorcycle passenger had taken my bag. The strap of the bag must have been cut. I couldn't see a license plate. I continued to my hotel and reported the theft to the police the next day.”

Japanese resident in Thailand

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team