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Make sure everyone is safe. If you need immediate help, contact the local emergency services.
Most claims need supporting documentation and medical claims are no different. So while it may be the last thing on your mind, do try and get copies of documents that will support your claim before you leave the medical facility such as:
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the full details.
If you have questions about what's covered and not covered, just ask us.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
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Having your passport stolen really sucks. Thankfully some World Nomads policies can help cover your extra costs while you arrange an emergency replacement passport (not all do, so do read your policy carefully). Here’s how.....
Report the incident to the relevant authorities and get a report from them. This will include:
Important: For certain countries, it is an offence not to report the loss or theft or your passport as soon as you learn of the loss. It may also affect your travel insurance cover if you don't report it immediately. Contact us if you need help with this.
You should carefully check the process to apply for an emergency or replacement passport with your embassy. You'll need a passport photo, ID (driver's license or expired passport), evidence of citizenship (photo of your missing passport), your e-tickets or itinerary. You may also need a police report.
If you need to travel to a different location to apply in person or collect your emergency passport, you should arrange to do this.
For rookies: Emergency passports do not permanently replace your passport. They can be issued quickly with limited validity so you can return home or continue with your trip.
As soon as you know that any travel arrangements are going to be affected, contact any accommodation, tour, transport and other providers to rearrange or cancel any arrangements you may have. Make sure you get confirmation from them in writing the changes or cancellation, and details of any refunds or extra fees paid.
If you think you'll need to claim, you'll need to keep the official reports you were given and all original receipts as evidence to support your claim including your itineraries, booking and cancellation confirmations for any affected transport, accommodation and additional expeneses
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the terms, conditions and exclusions that apply.
If you have questions about what's covered and not covered, just ask us.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamAs featured in:
No matter where your luggage was lost or stolen, you’ll need to report it.
Report it to them and ask them to provide written confirmation of the loss or theft and any compensation they’ll offer.
Scan any receipts and keep a copy in your inbox, just in case your baggage and personal items get stolen or delayed and you need to make a claim. Your expenses must be supported by receipts dated prior to the delivery of your delayed baggage and after 24 hours from your arrival.
For stolen items, you’ll need to report the theft to the police as soon as reasonably possible after it occurs, and get written evidence that you've reported it to the police such as a written police report.
You’ll also need a police report for lost items, unless the loss was by a third party (such as an airline).
If your mobile phone or tablet is lost or stolen:
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy wording will always have the full terms, conditions and exclusions that apply
If you have questions about what's covered and not covered, just ask us.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamAs featured in:
Once you realise your luggage is delayed, report it to the carrier (e.g. airline, tour operator) straight away. For lengthy delays, you should ask them to compensate you to replace essential items you may need while you wait for your bags to be returned.
Get a written Property Irregularity Report (‘PIR’) from the carrier confirming the delay and any compensation they offer to you.
Keep the receipts for any essential items you buy like toothbrushes, prescription medication or a change of clothes.
Before you go shopping for an entire new wardrobe to replace your designer jeans or a new ballgown for that special event, because you believe everything you own is "essential", there will be limits on what your policy can and can not cover, so check your policy wording carefully or contact us (Yes, we've seen claims like this!)
Original receipts may be necessary if you intend to make a claim and your policy covers these expenses.
Once you get your luggage, get written confirmation from the carrier confirming how long it was delayed. If baggage delay is covered under your policy, there may be specific time periods that your bags are delayed before the policy can help reimburse you for extra expenses, so it’s important we know how long you were inconvenienced. For example: cover may vary if your bags were delayed for a few hours compared to a few days.
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy wording will always have the full terms, conditions and exclusions that apply.
If you have questions about what's covered and not covered, just ask us.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamAs featured in:
Get medical help from a medical practitioner, such as a doctor, or by going to a hospital as soon as possible.
Depending on where you’re from and where you are, there may be Reciprocal Health Care Agreements in place (the Emergency Assistance team will let you know) but either way, take advantage of the public health system where possible.
Most claims need supporting documentation and medical claims are no different. So while it may be the last thing on your mind, do try and get copies of documents that will support your claim before you leave the medical facility such as:
In some cases, we may need to obtain your past medical history from your usual doctor at home but we’ll let you know if this is the case.
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the full details.
If you have questions about what's covered and not covered, just ask us.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWorld Nomads travel insurance has been designed by travellers for travellers, to cover your trip essentials.
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Protect your next adventure with World Nomads Travel Insurance. Buy before or during your trip and be covered for a wide range of activities and sports.
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Here are several activities under each category that World Nomads love to do:
Not all activities, sports, and experiences are covered under every plan. You may have to upgrade the policy and sporting level to receive the cover you require for the activities you plan to do. Please read your policy wording carefully before you buy.
When you’re planning your next outdoor adventure holiday, whether it’s bungee jumping in New Zealand, scuba diving in the Great Barrier Reef, or tackling rapids on a white-water rafting expedition in the USA, the last thing you want is to face an unexpected mishap.
That’s where World Nomads travel insurance comes in. We offer travel insurance cover when life throws you a curveball. Don’t take risks with your safety, consider protecting your next adventure with World Nomads.
World Nomads offers two plans – a Standard Plan and an Explorer Plan – each with different benefits, limits and sub-limits of coverage.
Please choose carefully from the outset, as you can’t upgrade from a Standard Plan to an Explorer Plan mid-trip. You may need to add adventure activities to your quote as another type of coverage upgrade as you can’t add activities after you have purchased your plan.
World Nomads provides travel insurance for more than 150 activities, sports and experiences. While this list might seem exhaustive, it doesn’t cover everything. That’s why you should never take for granted that your preferred activities will be covered.
See below for a list of just some of the many sports and activities covered under our travel insurance plans.
Let’s say you’re big wave surfing off the coast of Thailand and suffer an injury that requires emergency medical evacuation. With World Nomads, you may be covered for stolen or damaged baggage and overseas medical coverage. If your trip is cut short due to an unexpected event. World Nomads also offers cover for trip cancellations or trip interruption coverage, so you won’t lose out on any pre-paid expenses.
Always ensure you buy the right policy that aligns with your travel plans and needs. If you need more information visit our Help Centre, or get in touch.
*Our plans include cover for more than 150 activities globally, but not all are covered under every plan – you can find out what is available by choosing your Country of Residence in the country picker and then clicking on the sports and activities FAQ which lists all activities that are covered. You may need to pay an additional premium for higher-risk activities or choose a different plan. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip.
Get a travel insurance quote for your next adventure holiday!
World Nomads travel insurance offers cover for a number of winter activities and snow sports. We’ve designed our plans* to offer cover for:
*All plans are different and may require an upgrade for skiing or snowboarding cover to apply. Conditions and exclusions apply. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip. Please note, some activities may not be available depending on your country of residence and the plan you have chosen.
Learn what's covered when enjoying winter sports in our ski and winter sports FAQs. Make sure you add in your country of residence in the country picker for the most up to date information.
To make your trip as safe as it is exciting, keep these tips in mind:
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWorld Nomads offers simple and flexible travel insurance for winter sports. Buy at home or while travelling and claim online from anywhere in the world.
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Fresh tracks and bluebird days make for epic ski trips, yet accidents can happen no matter your level of experience. If you’re just learning to snowboard or you’re a ski bum chasing winter, World Nomads travel insurance may be able to help you and your family when the unexpected hits your next winter sports adventure.
As passionate ski bums, we’ve designed our plans to cover the style of skiing and snowboarding our Nomads love the most:
When you buy your policy, you’ll need to list all the activities you plan to do on your trip. Our policies are divided into three levels with different coverages and premiums associated with each one. Skiing and snowboarding fall into Level 2 or 3. In addition to your time on the slopes, we can also offer coverage for more than 250 other activities, like sledding, surfing, hiking and more.
Please contact us if you have any questions around coverage for any activities you plan to do.
Thousands of sports enthusiasts tackle the slopes every season, usually without any major incident. But adventure sports can be risky, especially when frosty temperatures and spine-rattling runs are part of the picture. Add the fact that ski trips can be really expensive between renting gear, buying lift tickets and booking a plane ticket. The cost can easily run into the thousands of dollars just for one day on the mountain. That expense is worth protecting!
If your next vacation includes skiing or snowboarding, you could find yourself needing help for everything ranging from delayed flights due to a snowstorm, to damaged equipment to emergency evacuation.
Here are a few scenarios where travel insurance for skiing and snowboarding could be a real asset. Just remember these are example scenarios only and you will need to read your policy for exact details. All claims require documentation and will be reviewed on a case-by-case basis.
Whether you’re in fresh powder or on the bunny hill, navigating steep (and even not so steep) terrain can be tricky. It only takes one bad fall or collision to end up with a broken ankle, a dislocated shoulder, or a wrist fracture. Emergency medical bills can be just as painful as a crash. This is where travel insurance can soften the blow.
When you get hurt on a mountain, getting transportation to a hospital can be critical. Our ski and snowboard travel insurance plans cover ambulance service to transport you to the hospital. Our 24/7 Emergency Assistance Team can help you every step of the way, too. If your treating physician recommends you return to your home province because of your medical condition, you may be eligible for reimbursement under your World Nomads travel insurance for your airfare or, when medically necessary, medical air evacuation to your home province.
Be sure to contact our emergency assistance team before seeking medical treatment, evacuation or repatriation. Our emergency assistance coordination team can provide guidance, and in some cases, be able to arrange direct payment to providers.
If your skis or snowboard have been lost or damaged by your common carrier, or stolen after your arrival, you could get reimbursed for the current value (which factors in depreciation) of your equipment.
If your bags are delayed for 12 hours or more in transit to your destination, your plan may also cover the cost of rental equipment for your use while you’re waiting for a resolution from your carrier. Note that damage to sporting equipment while in use is not covered.
Snowstorms are great for the mountains, but not so good for your flights. If your regularly scheduled common carrier is delayed for three hours or is cancelled due to inclement weather, you may be eligible for coverage for trip interruption as part of your ski and snowboard travel insurance plan. This means you may receive reimbursement for your non-refundable, prepaid and unused expenses for ski tickets, accommodations, etc.. if you can’t make it to your winter wonderland.
You wouldn’t forget to pack your ski jacket and gloves – so why would you leave home without travel insurance?
Travel insurance isn’t designed to cover everything. Here are a few of our exclusions:
Ready to hit the slopes? When you get a quote you can compare our Standard and Explorer plans and decide which one might best suit your needs. If you have any questions, get in touch and we can help you decide which travel insurance is best for your next winter sport adventure. Coverage is available for international trips or for domestic trips outside of your home province.
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions, just ask us.
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamStay protected on the slopes with World Nomads travel insurance.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Fresh tracks and bluebird days will make for an epic trip, yet accidents on and off the hill do happen, even to the most experienced skiers or boarders. Whether you’re just learning or you’re a veteran ski bum chasing seasons, World Nomads travel insurance* may be able to help when the unexpected hits your next winter adventure.
From plans with different coverages like pre-trip medical support and car rental protection to emergency evacuations, optional cancel-for-any-reason coverage, and travel credits up to $750 if trails are closed due to too much (or not enough) snow, we’ve got your back. Here’s what you need to know about travel insurance for skiing and snowboarding.
Thousands of sports enthusiasts tackle the slopes every season, usually without any major incident. But adventure sports can be risky, especially when frosty temperatures and spine-rattling runs are part of the picture.
If your next vacation includes time on the slopes, you may find yourself needing help for a serious medical emergency, evacuation, or repatriation back home, or simply for disappointing travel inconveniences related to too much or not enough snow preventing you from skiing during the trip. Some plans let you cancel for any reason and also include non-insurance services like pre-trip medical support and even rental car damage protection.
You wouldn’t forget to pack your ski jacket and gloves – so why would you leave home without travel insurance*?
Here are a few case scenarios where travel insurance for skiing and snowboarding may be a real asset. Just remember these are example scenarios only. All claims require documentation and will be reviewed on a case-by-case basis.
Whether you’re on- or off trail, navigating steep (and even not so steep terrain) can be tricky. It only takes one bad fall or collision to end up with a broken ankle, a dislocated shoulder, or a wrist fracture. Emergency medical bills (including those incurred overseas) can be just as painful as a crash. This is where travel insurance may soften the blow.
Maybe an avalanche buried your lodge or a snowstorm delayed your connecting flight. Our plans cover inclement weather under certain circumstances, including trip cancellation, trip interruption, travel inconveniences, and trip delay coverage due to a variety of reasons, including natural disasters.
Furthermore, our coverage for skiers and snowboarders even extends to how weather affects the activities you do on the trip. This way, you can confidently book your ski trip knowing that you may be covered if inclement weather like a blizzard (or a complete lack of snow) causes your trip to be changed.
When you get hurt on a mountain, getting transportation to a hospital can be critical. The 24/7 Emergency Assistance Team can help plan your evacuation so that it’s timely and efficient, subject to doctors' approval (remember to call the Emergency Assistance Team first, before arranging evacuation). And thanks to travel insurance, it doesn’t have to cost you an arm and a leg.
If your skis or snowboard have been lost or damaged by your common carrier, or stolen after your arrival, you may get reimbursed for the current value of your equipment (which factors in depreciation) or the cost of a replacement, up to a per item and total maximum limit.
Our plans also includes non-insurance services like Blue Ribbon Baggage, which will track and expedite the return of your airline baggage. Note that if your ski or snowboard gear is delayed, lost, or damaged, you must report the incident as soon as possible to a responsible officer for the carrier. Make sure you get a Property Irregularity Report, or a similar official report, in writing and make a claim directly with the carrier first before making a claim with us.
Please note we do not offer coverage for damage to sporting equipment while in use.
World Nomads travel insurance is designed to help you explore your boundaries. We automatically provide coverage for more than 250 activities on and off the slopes.
As passionate ski bums, we’ve designed our plans to cover the style of riding our Nomads love the most***:
Coverage is available for international trips or for domestic trips more than 100 miles from home and can also include these unique benefits (plan dependent):
***Each coverage plan differs in its coverage of skiing or snowboarding activities. Conditions and exclusions apply. Review the plans and check out our Help Center article adventure sports coverage to choose the right plan for your trip.
Ready to hit the slopes? When you get a quote you can compare our Standard, Explorer, and Epic Plans and decide which one might best suit your needs.
Travel a lot? Then our Annual Plan may be best for you. Still not sure? Get in touch and we can help you decide which travel insurance is best for your next snow adventure.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about ski and snowboarding travel insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
Simple and flexible trip insurance for international travel. Buy and claim from anywhere in the world.
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Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions. You can also visit our help center for more answers.