Photo © Abraham/Getty

Backpacking

Protect the freedom of carrying everything on your back.

    As featured in:

  • As featured in:

For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024 please see below.

For British backpackers, exploring the world’s hidden gems - from Southeast Asia’s temples to the Andes’ peaks - offers unmatched freedom at a fraction of the cost. But with adventure comes uncertainty, and not all surprises are fun. That’s why investing time in researching travel insurance for backpackers is a worthwhile endeavour, ensuring you're covered for whatever comes your way.

Why buy travel insurance for when you’re backpacking?

World Nomads travel insurance plans offer cover for sudden and unforeseen costs, such as if you’re injured in a traffic accident and need urgent medical treatment, or if your transport carrier damages or loses your much-needed backpack with everything in it, or a crafty pickpocket swipes your phone from under your nose.

What’s covered with backpacking travel insurance?

Our plans offer cover (up to the benefit limits) for scenarios such as (to name just a few):

  • Imagine this: you’re set for a South Asian adventure—culture, cuisine, and new experiences at an affordable price. But then you get a sniffle. It’s not serious enough for a hospital visit, but wouldn’t it be great to talk to a doctor back home? Enter Air Doctor. With it, you can connect with a doctor (in your own language) and get those sniffles sorted, so you can get back to your adventure without having to brave the local health system.
  • Got a serious overseas medical emergency? We may be able to cover your medical expenses, evacuation, or repatriation back home.
  • Imagine your flight is delayed just as you’re about to embark on your backpacking adventure. Annoying, right?! SmartDelay ™ gives you access to airport lounges, so you can relax in style while you wait.
  • You’re deep in the Amazon, and suddenly your gear goes missing. No need to panic - our coverage could cover up to £3,000 for lost, stolen, or damaged baggage. Just be sure to file a report and keep those receipts.
  • Your hike in the Alps is delayed, and you’re stuck without your essentials. We’ve got you covered for those unexpected expenses if your checked-in baggage is delayed for more than 24 hours.
  • Plans changed by an unexpected injury or illness? We may cover your non-refundable trip costs if you need to cancel or cut your journey short due to sudden health issues affecting you or your travel companion.

What’s not covered for backpacking?

Some things we do not cover include:

  • Pre-existing medical conditions, when you purchase your policy or book your trip.
  • Expenses that can be recovered from other sources e.g. transport carriers, accommodation providers or other insurance policies.
  • The policy excess amount as shown in the policy wording.
  • If you refuse to be repatriated or evacuated.
  • Any loss from being intoxicated with drugs or alcohol.
  • Reckless behaviour such as heading somewhere remote or into a war zone.
  • If you don't keep your gear safe and secure at all times, or stolen from an unattended or unlocked vehicle
  • If you don't report any loss to the police and appropriate carrier or authority as soon as possible after the loss is discovered. Don’t forget to get written reports to support any claim you may make.

Choose a plan to suit your needs

Both our Standard and Explorer Plans have many of the same benefits, while the Explorer Plan offers travellers further covered events and higher benefit limits and/or sub limits.

If you’re planning on doing extra activities such as surfing, rock climbing (outdoor) or manual work, for example, our article on covered sports and activities can help you select the optional upgrades you’ll need to add to your plan when you buy your policy. Keep in mind some types of work and high-risk activities may not be covered at all.

Frequent flyer or once off traveller?

Whether you’re a frequent flyer or planning a one-off adventure, your travel insurance needs differ. For the serial backpacker, an Annual Multi-Trip policy provides year-round coverage, making it easy to explore multiple destinations without the hassle of having to buy a new policy each time.

If this is your big once-in-a-lifetime trip, a Single Trip policy offers all the protection you need, tailored specifically to your journey.
Looking for some more backpacking inspo? Check out our article, Backpacking Checklist: Dos and Don'ts When on the Road

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy in an accident?
  • Sudden death of an immediate relative?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Injured abroad?
  • Need a hospital urgently?
  • Medical evacuation home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about buying travel insurance for backpacking. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.

  • Can I extend my policy while still travelling?

    Yes, it’s possible to extend your existing Single Trip policy while still travelling and before its expiry date, for up to 12 months from the start date.

    This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, get in touch.

Photo © Plume Creative

Travel insurance when visiting Great Britain

What to know when planning your British getaway.

    As featured in:

  • As featured in:

Ahh, Great Britain - home to the British royals, countless unique castles, stunning scenery, and a rich history, which spans from Stonehenge to Shakespeare and beyond. Before you book your trip to Great Britain - perhaps to see Macbeth at The Globe - get your travel insurance sorted, so the only drama is on stage with the actors.

When planning a trip to the UK the most common issues international travelers face are lost or delayed luggage, or unexpected medical issues. And now you can add Coronavirus to the list. But never fear, follow our travel tips to get the most out of your cover and your holiday in the UK.

What should I look out for when traveling to Great Britain?

Lost, stolen or delayed baggage cover

It can throw a massive spanner in the works to arrive at Heathrow and find yourself alone at the baggage carousel, watching it go around waiting for your bags to appear. Petty theft is common across Europe, and you could also get your gear stolen on public transport or from your accommodation. 

The good news is that all World Nomads policies offer some cover (up to the policy limits) for loss, theft or damage to baggage or personal items.

Keep in mind that all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.

What happens if…

  • My bags are stolen or damaged: as soon as you’ve realized your bags have been stolen or damaged please report it to the relevant authority (carrier, tour operator, accommodation provider). In the case of a theft, you’ll also need to report it to the local police or relevant authority, as theft is a crime. Insurance won’t cover things such as losing bags or valuables that were left unattended; this includes if they were left unattended in a car (even if the car is locked). Remember to always keep originals or copies of your receipts if you need to make a claim.
  • My bags are delayed: you may be covered if your bags were delayed. You’ll need to report the incident and get a Property Irregularity Report (or a similar official report) in writing and make a claim directly with the carrier first. You may be able to claim your expenses for any essentials you have to buy to keep you going until your bags are returned. You must get copies of all written reports, luggage checks and tickets, travel documentation and all correspondence with the carrier or service provider if you need to make a claim.

You may also need to take depreciation into account and some policies, depending on your Country of Residence and the plan you purchase, may also have an excess applicable to any claim made. Details on how depreciation works can be found in your policy.

Tips for keeping your luggage safe:

  • Never leave your bags and valuables out of your sight and reach.
  • Always carry your electronics and valuables with you and lock your gear up in a secure location when you can’t take it with you.
  • Remember that if you buy anything, before or during your trip, to keep all receipts.

Overseas medical insurance and cover for Coronavirus-related events

When traveling to the UK, overseas medical insurance is a good idea in case of an accident or sudden illness. You don’t want to be left out of pocket if you have to visit a local doctor, go to hospital, need an urgent trip to the dentist, or even worse, have to be repatriated back to your Country of Residence. All our policies include some level of overseas medical cover, so you can focus on your recovery if you fall ill or have an accident on your travels.

Tips for travel in the UK and Covid-19:

  • It’s always a good idea to wear a face mask when visiting any of the UK’s popular hotspots, even in open-air places such as Stonehenge, London’s parks and palace grounds, or when strolling through the bustling streets of Edinburgh.
  • The level of cover you’ll have for any Coronavirus-related events under our Standard and Explorer plans will depend on your Country of Residence. Check out our Travel Insurance cover for Coronavirus article which goes into more detail on all the benefits, including benefit limits, terms and conditions, and exclusions.

Access to our 24/7 Emergency Assistance Team around the clock

Dealing with a medical emergency in a foreign country can be frightening and confusing, but you don’t have to go through it on your own. Our 24/7 Emergency Assistance Team can direct you to nearby appropriate care, talk to doctors, and set up direct payments to the medical facility if needed. If your situation is life-threatening, seek medical help immediately and let us know when you can so we can help with medical assistance and keeping your friends and family informed.

Cover for activities and sports when in Great Britain

If you’re looking to get your adrenaline levels up by going hiking in Snowdonia, or camping and mountain biking in the Scottish Highlands, World Nomads offers travel insurance cover for 150+ activities and sports.

Be sure check your policy wording when choosing any activities or sports as you may need to upgrade the policy and sporting level to ensure you’re covered for everything you plan to do. If you’re not sure whether an activity is covered, just contact us.

Are you looking for more travel inspiration for Great Britain? World Nomads has various articles that cover a range of fun topics on Great Britain or check out our articles if you need the latest safety travel alerts.

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance – and it’s often cheaper than you might think! Featuring coverage for more than 150 activities, quotes are fast, free and you can do it all online at www.worldnomads.com. All the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Solstock / Getty

Travel Insurance for Vacation Rentals

Bundled travel insurance for vacation rentals, from trip cancellations to stolen belongings.

    As featured in:

  • As featured in:

For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below. 

Space, privacy, the comforts of la casa – nothing is better than renting a vacation home, whether it’s a lakeside chalet, a New York City studio or a yurt in Patagonia. But booking from a private homeowner could add a “What if?” factor. That’s where travel insurance* comes in. Here are the need-to-know details of vacation rental coverage, so you can get on with your getaway.

Do I need travel insurance if I'm renting a vacation home?

Hopefully, the worst thing that happens to you when you’re staying at your rental is eating the free snacks too fast. But, if you find yourself in a pinch, travel insurance coverage can save your sanity and wallet.

What's covered by vacation rental insurance?

There are lots of reasons to consider travel insurance for your upcoming trip, including those that apply to vacation home rentals specifically:

  • A canceled, delayed or interrupted trip: Do you have to cancel, delay or interrupt your stay at the last second due to something such a work emergency or sudden illness? With trip cancellation, trip interruption and trip delay coverages you may be able to recoup your pre-paid, non-refundable trip costs, including your accommodation.
  • Stolen belongings: Did a thief break into your vacation rental while you were out at dinner and make off with your laptop or brand new camera? Personal effects may be covered, up to their cash value at the time they got swiped. (Just be sure to file a police report and keep a copy for your claim.)
  • Medical emergency expenses: If those stairs are just too steep and you take a tumble inside your vacation home and you need to go to the hospital, your travel insurance plan from World Nomads may help save your wallet. You may also be reimbursed if you have to stay in your location longer than expected, to recover.
  • A natural disaster: A flood or forest fire standing between you and the vacation rental of your dreams? If the property has been destroyed or you can’t stay there due to an unforeseen natural disaster, we’ve got a silver lining in that cloud: you may be reimbursed your pre-paid, non-refundable trip expenses (more dollars for your next adventure).

What's not covered by vacation rental travel insurance?

  • Furniture or any other items that are part of the vacation rental (travel insurance protects only the belongings you own.)
  • Alcohol and drug-related incidents and illegal activities (partying is banned at most vacation rentals, anyway.)
  • Negligence. Did you get back to your vacation rental only to discover you left a burner on...and the kitchen is on fire? Or maybe you forgot to lock up the way the homeowner asked before you checked out and a burglar ransacked the place. These types of scenarios are excluded.
  • Not living up to expectations. If the vacation rental doesn’t look exactly like it did in the pictures or has a weird smell, you may have to stay somewhere else... on your own dime.

Psst! Want to know more about what’s covered and not covered by travel insurance? Read your insurance plan documents carefully and contact us if you have any questions.

*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described.  Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Solstock / Getty

Travel insurance for vacation rentals

Support for a canceled trip, stolen belongings, medical emergencies, and more

    As featured in:

  • As featured in:

Space, privacy, the comforts of a home away from home – renting a vacation home is a great way to really get to know a place, whether it’s a lakeside chalet in Switzerland or a studio in New York City. But sometimes booking from a private homeowner could add a layer of “What if?”

World Nomads travel insurance is here to help with the need-to-know details of our vacation rental coverage, so you can get on with your getaway.

Why you should consider insurance when get a vacation rental

There are lots of reasons to consider travel insurance and hopefully, the worst thing that happens when you’re staying at your rental is eating the free snacks too fast. But, if you find yourself in a pinch or experience an emergency, travel coverage can save your sanity.

Note: all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any optional extras or upgrades you add.

Choosing the right policy for you

It’s important to know that we offer two insurance plans – Standard and Explorer – each of which offers different levels of coverage and benefits. It is up to you to choose what plan has the right level of coverage to meet your travel needs and that matches your specific holiday plans.

Keep in mind that depending on your travel plans and Country of Residence, you may need to upgrade your policy to be covered for the activities and benefits you choose. 

You can get a quote, make a claim, or buy a policy instantly online, even while traveling.

What's covered by insurance when in a vacation rental?

Some of the benefits on our policies for vacation rentals may include cover (up to policy limits) for:

If your trip is cancelled

If you have to cancel your vacation rental at the last second due to something such as an urgent illness, you may be able to recoup your pre-paid, non-refundable trip costs, including your accommodation.

If your gear is stolen

Did a thief break into your vacation rental while you were out at dinner and make off with your expensive laptop or brand new DSLR camera? Personal effects may be covered, up to their cash value at the time they got swiped. (Just be sure to file a police report and keep a copy for your claim and keep any copies or original receipts.)

If you have a medical emergency

You may be staying in a comfortable home, but if you suffer an illness or injury in a foreign place, it can be a daunting experience. If you need to see a doctor or go to the hospital, you can claim your medical bills; just be sure to contact our 24/7 Emergency Assistance team.

Our team is available 24 hours a day, 7 days a week, 365 days a year to help you if you experience any issues on your travels including helping you access medical care in your location, help with translation at the medical facility and arrange medical evacuation or repatriation if required.

If there is a natural disaster

Is a flood or forest fire standing between you and the vacation rental of your dreams? If the property has been destroyed or you’ve been prevented from staying there due to an unforeseen natural disaster, we’ve got a silver lining in the cloud for you: you may be reimbursed your pre-paid trip expenses (moolah you can save for your next adventure!).

Keep in mind that terms, conditions, exclusions, and limits apply, so be sure to check your policy wording carefully. If you’re not sure whether something is covered, or have any questions, just contact us. 

What's not covered?

  • Illegal activities and any incidents caused from being under the influence (partying is banned at most vacation rentals, anyway.)
  • Loss of enjoyment. If the vacation rental doesn’t look exactly like it did in the pictures or has a weird smell, you may have to take Plan B into account and choose your second-choice place to stay, which will be on your own dime.
  • If you travel against medical advice, or neglect to adhere to government ‘Do Not Travel’ warnings issued prior to departure.

Tips to get the most out of your vacation rental

  • Be sure to book your vacation rental home through a reputable source or website to avoid being scammed or turning up and there’s no vacation rental at all!
  • Check the rules and fine print of the vacation rental. Many rental homes have rules about maximum occupancy, age requirements, party policies and pet policies. Understand what you’re agreeing to before you book.
  • If something does happen on your trip – for example, your personal effects are stolen, you need to go to hospital, or your travel is delayed – make sure you get official reports, documentation, receipts and other relevant evidence to support any claims.

Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. If you’re not sure if something is covered, get in touch.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Pixdeluxe/IStock

What to do if you can’t go

What to do if someone at home is sick or injured.

    As featured in:

  • As featured in:

What to do if you can’t go on your trip because someone at home is suddenly sick or injured

1. Rearrange or cancel your bookings

As soon as you know that you won’t be able to use any pre-booked or pre-paid accommodation, transport or tours, you must try to rearrange them, or if necessary, cancel.

Just remember, if you decide to rearrange, we’ll only pay up to the benefit amount. If you don’t rearrange or cancel as soon as reasonably possible, we won’t cover any additional rearrangement or cancellation costs that arise as a result. But you should only cancel arrangements when it’s absolutely necessary. For example, if your doctor says you can’t fly for two days, but you cancel a three-week trip, rather than putting it back by two days, we’ll only cover cancellation of two days’ worth of accommodation, not the entire booking.

2. Get it in writing

To support your claim, you’ll need to get the following:

  • Doctor or other medical practitioner’s report confirming what happened and the nature of the illness or injury.
  • Hospital admission report (if the person was admitted to hospital).
  • Ambulance report (if they were involved).
  • An Garda Síochána report (if they were involved).
  • Any other relevant documentation related to what happened.

How do I make a claim on my travel insurance?

3. Keep your itineraries and receipts

You’ll need to keep your receipts, itineraries and booking and cancellation confirmations including details of any refunds received for any affected transport and accommodation.

Our suggestions should help you avoid unnecessary costs, gather the right evidence and help keep your claim hassle free.

Ready?


4.
What if someone gets COVID-19 and I can’t travel?

Having a sick relative is stressful enough, let alone having to cancel a trip overseas too! For policies purchased after 17 June 2021, we now have cover on our Explorer Plan for some Coronavirus related travel events to assist our Irish travellers, including having to cancel or postpone your trip abroad because a close relative is diagnosed with Coronavirus.

We’ve also included cover for overseas medical expenses and medical evacuation and repatriation related to your Coronavirus diagnosis and this is available on both the Standard and Explorer plans.

Please note: COVID-19 cover depends on your Country of Residence and varies between plans.

To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.

This information may help you avoid unnecessary costs, gather the right evidence and help keep your claim hassle free.

All travel insurance plans are different, and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the full details.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy in an accident?
  • Sudden death of an immediate relative?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Injured abroad?
  • Need a hospital urgently?
  • Medical evacuation home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team