Vietnam is a land of breathtaking landscapes, vibrant culture, and mouthwatering cuisine. Whether you're wandering through Hanoi's bustling streets, cruising Halong Bay, or exploring the lush Mekong Delta, Vietnam offers something for every traveller. But as with any international trip, having the right travel insurance should be top of mind throughout your journey.

Read on to find out how World Nomads’ travel insurance can help you navigate the unknown while overseas.

• What’s covered
• Why consider travel insurance for Vietnam?
• What’s not covered
• Safety and travel tips for Vietnam
• FAQs

What’s covered

Our policies can offer cover, up to policy limits, for a range of benefits including:

• Medical emergencies: Healthcare costs can add up quickly in a foreign country. If you fall ill or get injured, travel insurance covers medical expenses, including evacuation if necessary.
• Trip cancellations or delays: Unforeseen events like flight cancellations or delays can disrupt your plans. World Nomads can help you recoup non-refundable expenses.
• Adventure activities: Planning to go motorbiking through Vietnam or exploring its caves? World Nomads offers coverage for a variety of adventure activities.

World Nomads offers two types of travel insurance plan, Standard and Explorer. Each plan provides different levels of cover so it’s important to choose the plan that best suits your travel plans and the level of cover you need. If you’re not sure about something, you can contact our customer service team.

Why consider travel insurance for Vietnam?

Travel insurance provides coverage for unexpected events that can disrupt your trip. From trip cancellations due to unexpected events, to assistance if your passport is stolen in Hoi An, World Nomads travel insurance can help if things don’t go quite right on your Vietnam trip.

Imagine hiking the Fansipan mountain and you trip and injure yourself, requiring a local hospital transfer or even medical evacuation. Or picture landing in Hanoi, only to discover your luggage didn’t make the journey. We may help cover the cost of replacing your essentials so you don’t miss out on exploring the bustling Old Quarter.

What’s not covered

Travel insurance isn’t designed to cover everything. There are some things that we simply do not cover. These include:

• Participation in a sport or activity not listed in the policy wording, or one that's offered by World Nomads, but you haven't paid the required additional premium.
• Not following your treating doctor’s directions and/or those of our Emergency Assistance Team.
• Existing medical conditions.
• Stolen, lost or damaged personal belongings that were left unguarded.
• Incidents resulting from reckless behaviour.
• Being intoxicated by alcohol or drugs or acting illegally.
• Expenses you have not made every reasonable attempt to recover from the carrier, accommodation provider, booking or travel agents, any compensation scheme, or other source.

Always check the terms and conditions of your policy. If you’re not sure about something or have any questions, contact us.

Safety and travel tips for Vietnam

1. Beware of traffic chaos: Traffic in cities like Hanoi can be overwhelming. Stay vigilant when crossing streets.
2. Drink responsibly: Vietnam’s nightlife is exciting, but always keep an eye on your drinks to avoid spiking.
3. Stay hydrated: Vietnam’s tropical climate can be draining. Carry bottled water to avoid dehydration.
4. Secure your belongings: Petty theft can happen in tourist areas. Use anti-theft bags and avoid displaying valuables.

With World Nomads you can get a quote, make a claim, or extend your policy instantly online. You can even purchase coverage after you’ve already left New Zealand for your trip.

Are you looking for more travel inspiration for Vietnam?

World Nomads has various articles that cover a range of fun topics on Vietnam, such as:

• Motorbike Riding in Vietnam: How To Stay Safe When You Ride
• Dos & Don’ts in Vietnam: 6 Tips for Travelers
• Local Laws and Customs in Vietnam: Know Before You Go
• Is Halong Bay in Vietnam Worth Visiting? A Guide to Bay Cruises

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Whether you’re cruising Ha Long Bay, trekking in Sapa’s terraced hills, or wandering the lantern-lit streets of Hoi An, Vietnam is a blend of vibrant cities, lush landscapes, and rich traditions. If you’re visiting the Land of the Blue Dragon, consider packing travel insurance to help keep your trip on track. 

Read on to find out how World Nomads’ travel insurance can help you navigate the unknown while overseas.

• What’s covered
• How can travel insurance help when travelling to Vietnam?
• What’s not covered
• Handy tips when travelling to Vietnam
• FAQs

What’s covered

Our policies can offer cover, up to policy limits, for a range of benefits including:

• Overseas medical emergencies and hospital expenses
• Baggage and personal belongings
• Travel delays and trip interruption
• More than 150 activities and experiences
• Trip cancellation
• Extended stays
• Family coverage plans
• Coronavirus-related events
• And many more optional benefits…

World Nomads offers two types of travel insurance plan, Standard and Explorer. Each plan provides different levels of cover so it’s important to choose the plan that best suits your travel plans and the level of cover you need.

How can travel insurance help when travelling to Vietnam?

Vietnam is an adventurer’s paradise, but even the best-planned trips can encounter unexpected hiccups. Imagine hiking the Fansipan mountain when you trip and injure yourself, requiring a local hospital transfer or even medical evacuation.

Or picture landing in Hanoi, only to discover your luggage didn’t make the journey. Travel insurance can help cover the cost of replacing your essentials so you don’t miss out on exploring the bustling Old Quarter.

From trip cancellations due to unexpected events, to assistance if your passport is stolen in Hoi An, World Nomads travel insurance can help if things don’t go right on your Vietnam trip.

Get a quote 24/7

With World Nomads you can get an instant quote anytime, anywhere, before you leave Australia or while you’re on the road.

What’s not covered

Travel insurance isn’t designed to cover everything. There are some things that we simply do not cover. These include:

• Participation in a sport or activity not listed in the policy wording, or one that's offered by World Nomads, but you haven't paid the required additional premium.
• Not following your treating doctor’s directions and/or those of our Emergency Assistance Team.
• Existing medical conditions.
• Stolen, lost or damaged personal belongings that were left unguarded.
• Incidents resulting from reckless behaviour.
• Being intoxicated by alcohol or drugs or acting illegally.
• Expenses you have not made every reasonable attempt to recover from the carrier, accommodation provider, booking or travel agents, any compensation scheme, or other source.

Always check the terms and conditions of your policy. If you’re not sure about something or have any questions, contact us.

Handy tips when travelling in Vietnam

1. Stay safe on scooters

Our policies offer cover for cover riding on scooters and motorbikes as long as you always wear a helmet, you have a valid license for the same type of vehicle in Australia and as required in Vietnam, and you follow local laws. If you’re a passenger, make sure the driver has a valid license and you’re both wearing helmets. Check out our detailed guide on motorbiking in Vietnam.

2. Best time to visit Vietnam

Vietnam is a wonderful destination to visit year-round. July and August are the best time for beach trips, December to March brings cooler temperatures perfect for bustling city visits, and the low season allows a more timid look at this vibrant country.

3. How to avoid gastro

It’s advisable to avoid drinking tap water while in Vietnam. Water can be contaminated and can result in gastrointestinal upset and other more serious disease such as hepatitis A and typhoid. It’s best to avoid raw fruits and vegetables with the skin on, as well as ice cubes in your drinks.

4. Be aware of petty crime

While Vietnam is generally a safe place to travel, low level crime does exist.

As with many other destinations petty crime remains an issue in Vietnam. Stay alert and keep your belongings close.

5. We’re here to help 24/7

If you experience an emergency and need help while travelling in Vietnam, our multi-lingual team is here to help 24/7. We can direct you to the nearest hospital, organise medical transport and even consult with your family back home.

Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the PDS for the full details on what’s not covered as well as the terms, conditions, limitation and exclusions. If you are unsure of anything, please contact us for help. 

Are you looking for more travel inspiration for Vietnam?

World Nomads has various articles that cover a range of fun topics on Vietnam, such as:

• Motorbike Riding in Vietnam: How To Stay Safe When You Ride
• Dos & Don’ts in Vietnam: 6 Tips for Travelers
• Local Laws and Customs in Vietnam: Know Before You Go
• Is Halong Bay in Vietnam Worth Visiting? A Guide to Bay Cruises

• Do I need travel insurance for Singapore?
• Travel insurance for activities in Singapore
• Travel insurance for medical emergencies in Singapore
• Travel insurance for lost and stolen luggage in Singapore
• Travel insurance for cancelled, interrupted, or delayed trips to Singapore
• Tips for travelling to Singapore from Canada

What’s the first thing that comes to mind when you think of Singapore? The futuristic gardens at Gardens by the Bay, the sweeping views from the Marina Bay Sands Skypark, and the tropical gardens of spots like Bukit Timah Nature Reserve come to mind for us.

The tiny city-state of Singapore has been a major trading hub for more than 700 years, and the relics from the millions who have passed through make it a fascinating place for foodies and history buffs. Dig into the multicultural cuisine and tasty street food in Chinatown, explore the colorful streets and Hindu temples of Little India, and learn about the Malay influences in Kampong Glam. Whether you’re using it as a stopover before travelling further into Southeast Asia or are dedicating your entire vacation to Singapore, the country offers an exciting mix of lush nature, modern city-life, and diverse culture in a compact space.

As beautiful and fun as Singapore is, you can bet we’ve seen all sorts of travel insurance claims from Canadians travelling there. International travel can be life changing, but it also can involve those less-than-great moments - like sickness, missed flights, and lost baggage. Because of this, you may want to get a quote and purchase travel insurance for Singapore before you set forth on your journey.    

Do I need travel insurance for Singapore?

World Nomads travel insurance plans offer protection against certain unexpected and unforeseeable circumstances that might disrupt your travel plans. You’ll want to consider travel insurance to protect yourself against expenses related to unforeseen events like theft of your baggage or a missed connection due to inclement weather that grounds your flight, for example.

Travel insurance for Singapore can also protect against large medical bills resulting from accidents that may happen on your outdoor adventures such as paddle boarding at Sentosa Island.

Our travel insurance plans also include important travel, medical, and security assistance services designed to provide you with guidance before and during your trip. 

We have two plans to choose from for different types of travellers and adventures.

Travel insurance for activities in Singapore

Whether you’re planning to sail around Marina Bay Sands or hike the coast-to-coast trail on the island, World Nomads travel insurance covers Canadians for over 250 activities in Singapore.

Kayaking through mangroves in Pulau Ubin, spending a day enjoying the waterslides at Adventure Cove Water Park, and cycling around the island’s urban and coastal routes are all covered under travel insurance for Singapore.

It’s important to have a fairly concrete idea of your trip plans before you get a quote. You must list all your activities out when purchasing the plan—and if something happens while you are participating in an activity you didn’t list on your plan, then you won’t be covered. For example, if you go hiking while on your trip and you didn’t list that activity out when making your plan purchase, you won’t be covered if something were to happen on the trail. You may want to overshoot and list out all possible activities you may do, just in case.

Also keep in mind that you will be covered under the base plan to participate in various adventure sports, activities, volunteer, and work experiences, shown as Level 1, under both our Standard and Explorer Plans. To have coverage for adventures sports, work and activities listed as Level 2 or Level 3, you will need to upgrade your adventure sports coverage and pay an extra premium at the time you purchase your policy. 

Note: Special conditions and exclusions may apply to while taking part in certain sports and activities. For the full policy terms and conditions please review the policy wording. 

Travel insurance for medical emergencies in Singapore

If you have an accident and injure yourself while windsurfing or jet skiing in East Coast Park, you can protect yourself from loss due to emergency medical expenses by purchasing a travel insurance plan for your trip to Singapore.

In a medical emergency, the first thing you must do (if you are medically able) is call the 24/7 Emergency Assistance Team. The team may be able to help you find a reputable medical center and could help organize the care you need. If you are unable to call until later, make sure you call them as soon as possible or have someone call on your behalf. 

The Emergency Assistance Team can also help you navigate the unfamiliar health care system in Singapore, including assisting you with finding the best places to seek medical treatment.

Travel insurance for lost luggage in Singapore

Lost or stolen bags is never something we plan for, but these things do happen. Did you land in Changi but your bag—packed with your new swimsuit and favorite sundress for your tropical holiday—never showed up on the carrousel? The first step is to contact the airline.

If you’re lucky, your bags just took a detour and will eventually make their way to you. Even a delayed bag can be stressful though. If this happens and your bag is delayed for more than 12 hours or more, your travel insurance for Singapore may reimburse you for a change of clothes and toiletries, until you and your bag are reunited. 

Singapore is generally considered very safe and has one of the lowest crime rates in the world. However, pickpocketing or theft can happen anywhere, and it is important to keep an eye on your belongings in crowded tourist areas or public transportation. If your stuff is stolen from under your nose, your travel insurance plan could also reimburse you for what was lost (deprecation and plan limits will apply). When picking a plan, you may want to consider the amount of baggage coverage available and make sure you are comfortable with the maximum amount. The Standard and Explorer plans each have different limits. 

Travel insurance for cancelled, interrupted, or delayed trips to Singapore

Sometimes your plans just don’t work out. World Nomads travel insurance plans include trip cancellation, trip interruption, and trip delay benefits that may provide reimbursement for your unused, pre-paid, non-refundable travel expenses should an unforeseen (and covered) event happen. 

Trip cancellation and Trip interruption coverage can help protect you in case of emergencies before your leave, or back home in Canada after you’ve departed. If you need to cancel or interrupt your trip due to a covered reason such as a medical emergency or the death of an immediate family member, you may be eligible for reimbursement of your unused, pre-paid travel expenses (up to plan limits) that you can no longer use.

Tips for travelling to Singapore from Canada

As much as you may have planned each detail of your Singaporean adventure, the unexpected can still happen. We encourage you to check out the Canadian government’s safety warnings for Singapore before you leave. Up-to-date warnings— including weather advisories and political situations—will be listed on the website.

It’s also a good idea to save the 24/7 Emergency Assistance phone number and your plan number in your cell phone so you don’t have to search for that if an emergency happens.

While English is widely spoken, know that as a multicultural country, several languages are spoken including Chinese, Malay, and Tamil.

Singapore is known for having strict rules, from a ban on chewing gum and on smoking in public places, to strict laws against littering and a zero-tolerance policy towards drugs. Breaking the law can result in a minor fine or a more severe punishment. Read up on these laws beforehand so you can respect the local culture, avoid any unnecessary obstacles, and relax during your vacation! Travel insurance won’t cover you if you are involved in a criminal act.

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, of if you have questions, just ask us. 

So, you’ve packed your sunnies, swimsuits, and a stack of holiday reads, departed the UK, and landed in sunny Spain, ready to soak up some rays. But there’s just one problem…your luggage has decided to take its own detour. No need to panic—World Nomads offers travel insurance for stolen or damaged baggage.

If you’re in the unfortunate position of having your luggage stolen, here’s what you need to do:

Step 1: Report it to the relevant person/venue

No matter where your luggage goes missing, reporting it as soon as possible is essential. Here’s what to do based on where you last had your belongings:

On public transport (plane, train, bus, or ferry):

Report the loss immediately to the transport provider. Request written evidence, like a Property Irregularity Report (PIR) if available. Keep hold of any tickets, baggage receipts, or relevant documentation useful for a claim. Also, ask about any compensation they can provide and get this in writing.

At Your Accommodation:

If your luggage is lost or stolen from a hotel or other accommodation, immediately report it to the staff. Request a written confirmation of the incident and any compensation they might offer.

During a Tour or at a Public Venue (museum, airport, sports stadium):

Notify the tour operator, venue management, or security team of the incident. Ask for written confirmation of the loss or theft and any details on possible compensation.

Your situation not on here? Get in contact, and we can help.

Tip for UK travellers: keep all supporting documents, like tickets and receipts, and scan copies or save photos in a secure location. These records will be essential if you need to make a claim, especially for any replacement items you purchase while waiting for your luggage.

Step 2: Contact the Police

Don’t skip this step: filing a police report is critical for making an insurance claim. Head to the nearest station to report your lost luggage and be sure to get a copy of the report or at least a reference number—you’ll need it to back up your claim.

Step 3: Secure Your Devices and Cards

Act quickly to protect your information if your phone, tablet, or credit cards are missing. First, try calling your device—it might just turn up! If not, use tracking features like Find My iPhone or Find My Mobile to locate it on a map. If the device can’t be found, contact your provider to block the service and ask for written confirmation.

Call your bank immediately to cancel any stolen credit or debit cards and prevent unauthorised charges. Keep records of all actions taken, as these can be helpful when filing a claim.

Step 4: Keep All Receipts and Documentation

Keep all your paperwork handy—receipts for emergency buys, travel itineraries, booking confirmations, and any cancellations. Missing documents could mean a reduced or rejected claim, so make sure you’ve got a solid record of everything.

Ideally, provide original purchase receipts for lost or damaged items, but if these aren’t available (especially for older items), alternatives like bank statements, credit card statements, invoices, or a notarised statement (if the item was a gift) can work as proof. Having this documentation will help ensure a smoother claims process.

Step 5: Need to know more?

Lost, stolen, and damaged luggage incidents account for nearly half of all travel insurance claims, so if you’re dealing with stolen gear, you’re not alone. And if you’re reading this as part of your trip prep, good on you for being proactive.

World Nomads offers two flexible travel insurance plans for UK travellers —Standard and Explorer—both covering stolen belongings. The Standard Plan provides the basics (up to £1,500 cover for baggage), while the Explorer Plan provides higher coverage limits and extra benefits (up to £3,000 cover for baggage).

Remember, each travel insurance policy is unique. Check your policy wording for all terms, conditions, and exclusions for the full rundown.

Got questions about what’s covered? Just ask us. Or, if you're ready to roll, grab a quote today.

What’s not covered 

• Leaving your bags or valuables unattended—even for a quick moment—can void your coverage.
• Not reporting a loss or theft to local authorities or relevant staff (e.g., hotel or transport provider) can affect your claim.
• Damage or loss of electronics in checked luggage is typically not covered.
• If you’re taking unnecessary risks or breaking the law, we won’t be able to cover any mishaps.
• Using gear or equipment in a way that’s not covered by your policy, like extreme sports, may leave you unprotected.

Travelling tips for before you leave the United Kingdom

• Add a distinctive, trackable security tag with your contact info (minus your home address) to make your luggage easier to spot and recover if it goes missing.
• Be proactive and install tracking apps on your devices before travelling abroad.
• Scan copies of all your docs and store them in your phone before you leave the UK—future you might just thank you!
• Grab a travel insurance quote here.