Photo © Sergio Formoso/Getty

Travel insurance for Morocco

From hiking through the Atlas Mountains to exploring the colorful medinas of Fez and Marrakech, learn how insurance for Morocco could help Canadian travellers.  

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What’s the first thing that comes to mind when you think of Morocco? The leather tanneries and ancient city walls of Fez, the energetic souks of Marrakech, tree-climbing goats, Sahara Desert vistas, magnificent riads, and colorful mountain towns like the blue buildings built into the hills of Chefchaouen all come to mind for us. Of course, steaming pots of Moroccan mint tea, fragrant orange and olive groves, delicious tagines and couscous, and buzzing markets selling fresh produce and spices are not to be missed. Whatever your ideal trip looks like, Morocco offers adventure, natural beauty, a storied history blending Berber, French, Spanish, and Arab influences, and rich culinary and artisan traditions. 

As great as Morocco is, you can bet we’ve seen all sorts of travel insurance claims from Canadians travelling there. International travel can be life-changing, but it also can involve those less-than-great moments - like sickness, missed flights, and lost baggage. Because of this, you may want to get a quote and purchase travel insurance for Morocco before you set forth on your journey.     

Do I need travel insurance for Morocco?   

World Nomads travel insurance plans offer protection against certain unexpected and unforeseeable circumstances that might disrupt your travel plans. You’ll want to consider travel insurance to protect yourself against expenses related to unforeseen events like theft of your baggage or a missed connection due to inclement weather that grounds your flight, for example.   

Travel insurance for Morocco can also protect against large medical bills resulting from accidents that may happen on your outdoor adventures such as surfing in Essaouira. Our travel insurance plans also include important travel, medical, and security assistance services designed to provide you with guidance before and during your trip. 

We have two plans to choose from for different types of travellers and adventures.   

TCap Spartel Lighthouse near Tangier Morocco
Cap Spartel Lighthouse near Tangier Morocco. Photo credit: Getty Images / Albert Engeln

Travel insurance for activities in Morocco 

Whether you’re planning to go on a day hike or multi-day trek in the Atlas Mountains or learn to surf in Taghazout, World Nomads travel insurance covers Canadians for over 250 activities in Morocco. Rock climbing the walls of Todra Gorge, kayaking and white water rafting on the Ourika River in the High Atlas, and cycling along the winding roads in Dades Valley are all covered under travel insurance for Morocco. 

It’s important to have a fairly concrete idea of your trip plans before you get a quote. You must list all your activities out when purchasing the plan—and if something happens while you are participating in an activity you didn’t list on your plan, then you won’t be covered. For example, if you go hiking while on your trip and you didn’t list that activity out when making your plan purchase, you won’t be covered if something were to happen on the trail. You may want to overshoot and list out all possible activities you may do, just in case. 

Also keep in mind that you will be covered under the base plan to participate in various adventure sports, activities, volunteer, and work experiences, shown as Level 1, under both of our Standard and Explorer Plans. To have coverage for adventures sports, work, and activities listed as Level 2 or Level 3, you will need to upgrade your adventure sports coverage and pay an extra premium at the time you purchase your policy. Note: Special conditions and exclusions may apply to while taking part in certain sports and activities. For the full policy terms and conditions please review the policy wording. 


The Souk of Marrakech, Morocco
The Souk of Marrakech, Morocco. Photo credit: Getty Images / Andrea Pistolesi

Travel insurance for medical emergencies in Morocco 

Whether you have an accident while biking the precarious roads of Dades Gorge or end up with a serious bout of food poisoning, you can protect yourself from loss due to emergency medical expenses by purchasing a travel insurance plan for your trip to Morocco.

Water and food-borne illnesses are a potential risk in Morocco. Make sure to drink bottled, treated, or filtered water and be careful of the places where you eat fresh vegetables. Food poisoning is no fun and can put a damper on any vacation.    

In a medical emergency, the first thing you should do (if you are medically able) is call the 24/7 Emergency Assistance Team. The team may be able to help you find a reputable medical center and could help organize the care you need. If you are unable to call until later, make sure you call them as soon as possible or have someone call on your behalf.  

The Emergency Assistance Team can also help you navigate the unfamiliar health care system in Morocco, including assisting you with language barriers and finding the best places to seek medical treatment. 

Travel insurance for lost luggage in Morocco   

Lost or stolen bags is never something we plan for, but these things do happen. Did you arrive in Marrakech but your bag packed with hiking gear for your trek through the Atlas Mountains didn’t? The first step is to contact the airline.     

If you’re lucky, your bags just took a detour and will eventually make their way to you. Even a delayed bag can be stressful though. If this happens and your bag is missing for 12 hours or more, your travel insurance for Morocco could still reimburse you for a change of clothes and toiletries, until you and your bag are reunited.  

Theft is something to be aware of in Morocco. It’s important to be especially vigilant in crowded tourist areas and medinas, where bag snatching and pickpocketing is known to happen. If your stuff is stolen from under your nose, your travel insurance plan could also reimburse you for what was lost (deprecation and plan limits will apply). When picking a plan, you may want to consider the amount of baggage coverage available and make sure you are comfortable with the maximum amount. The Standard and Explorer plans each have different limits. 

Tourist at Ait Benhaddou at sunrise, Morocco
Tourist at Ait Benhaddou at sunrise, Morocco. Photo credit: Getty Images / Matteo Colombo

Travel insurance for cancelled, interrupted, or delayed trips to Morocco 

Sometimes your plans just don’t work out. World Nomads travel insurance plans include trip cancellation, trip interruption, and trip delay benefits for certain covered risks and may provide reimbursement for your unused, pre-paid, non-refundable travel expenses should you experience an unexpected travel hiccup.  

Trip cancellation and Trip interruption coverage can help protect you in case of emergencies before your leave, or back home in Canada after you’ve departed. If you need to cancel or interrupt your trip due to a covered reason such as a medical emergency or the death of an immediate family member, you may be eligible for reimbursement of your unused, pre-paid travel expenses, (up to plan limits) like hotel stays or transportation tickets, that you can no longer use.   

Tips for travelling to Morocco from Canada 

 As much as you may have planned each detail of your Moroccan adventure, the unexpected can still happen. We encourage you to check out the Canadian government’s safety warnings for Morocco before you leave. Up-to-date warnings— including weather advisories and political situations—will be listed on the website.   

It’s also a good idea to save the 24/7 Emergency Assistance phone number and your plan 

number in your cell phone so you don’t have to search for that if an emergency happens. A lot of Morocco is French speaking, although the dialect might be quite different from the French Canadian that you’re used to. A few Arabic phrases can also come in handy to communicate in markets and restaurants.

You may also want to read up on some travel and cultural tips to familiarize yourself with local customs. Modest dress and a light-weight scarf is recommended for women to cover your head and shoulders at religious sites and in rural, more conservative regions. Be wary of scams at markets and don’t be afraid to engage in friendly haggling!

As with anywhere you visit, add a few unexpected destinations to your itinerary, such as the historic city of Tangier or join the El-Kelaa M'Gouna Rose Festival. And seek out community-driven experiences that connect you with local culture and give back to the communities you’re visiting.   

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, of if you have questions, just ask us. 

Traveler Tip 1: make copies of all key documents you’ll be travelling with – passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets – and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens. 

Traveler tip 2: if you’re a victim of theft, to file a claim, be sure you get a police report or other written documentation such as a property irregularity report from your common carrier.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Richard l'Anson

Travel Insurance for Nepal

From high elevation trekking in the Himalayas to wildlife safaris in Chitwan, learn how travel insurance for Nepal could help Canadian travellers.  

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What’s the first thing that comes to mind when you think of Nepal? Snow-capped mountains, Buddhist temples, and a welcoming, friendly culture all come to mind for us. Travellers also come to search for tigers and rhinos on safari in one of Nepal’s national parks, join a meditation retreat, relax in Pokhara, stay with a local family in farming villages, experience a religious ceremony or cultural festival, and sample Nepalese dishes like momos and dal bhat. Whatever your dream vacation looks like, Nepal is a place of endless adventure and rich culture.  

With this much diversity, you can bet we’ve seen all sorts of travel insurance claims from Canadians in Nepal. While we’ve had the best times in Nepal, international travel can sometimes involve those less-than-great moments - like sickness, missed flights, and lost baggage. Because of this, you may want to get a quote for travel insurance for Nepal before you set forth on your journey.     

Do I need travel insurance for Nepal?   

World Nomads travel insurance plans offer protection against certain unexpected and unforeseeable circumstances that might disrupt your travel plans. You’ll want to consider travel insurance to protect yourself against expenses related to unforeseen events like medical emergencies or bad weather causing a missed connection.  

Travel insurance for Nepal can also protect against large medical bills resulting from accidents that may happen on your outdoor adventures such as an injury sustained while hiking on the multi-day Manaslu Circuit or one of Nepal’s other great treks.  

 We have two plans to choose from for different types of travellers and adventures. You might notice that our travel insurance plans for Nepal ring in at a higher cost than our insurance plans for other destinations. This is due to the inherent risk of high altitude climbing, which is one of the main reasons our nomads go to Nepal.    

World Nomads travel insurance can provide coverage for hiking up to 6,000 metres. 

Travel insurance for activities in Nepal 

Whether you’re planning to hike to Everest Base Camp or go white water rafting on Trishuli River, World Nomads travel insurance covers Canadians for over 250 activities in Nepal. Day hikes and multi-day treks in the Himalayas, safari excursions in Chitwan, and paragliding in Pokhara are all covered under travel insurance for Nepal too.   

It’s important to have a fairly concrete idea of your trip plans before you get a quote. You must list all your activities out when purchasing the plan—and if something happens while you are participating in an activity you didn’t list on your plan, then you won’t be covered. For example, if you go hiking while on your trip and you didn’t list that activity out when making your plan purchase, you won’t be covered if something were to happen on the trail. You may want to overshoot and list out all possible activities you may do, just in case. 

Also keep in mind that you will be covered under the base plan to participate in various adventure sports, activities, volunteer, and work experiences, shown as Level 1, under both our Standard and Explorer Plans. For coverage for adventures sports, work and activities listed as Level 2 or Level 3, you will need upgrade your adventure sports coverage and pay an extra premium. High elevation trekking to popular spots like Everest Base Camp, Annapurna Base Camp, and the Manaslu Circuit all require Level 3 coverage, as they involve hiking in altitudes over 3,000 meters. Note: Special conditions and exclusions may apply to while taking part in certain sports and activities. For the full policy terms and conditions please review the policy wording.   

Travel insurance for medical emergencies in Nepal 

In Nepal, the healthcare system may not be what you are familiar with back home. It can be particularly difficult to access reliable health care in rural areas, especially remote regions of the Himalayas. You can protect yourself from emergency medical expenses by purchasing a travel insurance plan for Nepal.  

In a medical emergency, the first thing you should do (if you are medically able) is call the 24/7 Emergency Assistance Team. The team may be able to help you find a reputable medical center and could help organize the care you need. If you are unable to call until later, make sure you call them as soon as possible.  

Travel insurance for Nepal also may cover medical evacuation and repatriation insurance, if our Emergency Assistance Team or your treating Physician recommends you return Canada because of your medical condition after you’ve received medical treatment. In the event that you need an air ambulance from the mountains to transport you to the nearest qualified medical service provider, you must receive approval from the 24/7 Emergency Assistance Teams first. The team knows which evacuation companies are reliable and safe; we know of several scams operating in this space. Without prior approval, you will not be reimbursed for the cost of the flight. The emergency assistance team can also help you determine whether your injury or illness qualifies for a trip down the mountain. Be aware that some local companies might scam you into believing your injury is worse than it is to drive up costs. Remember, you must contact our Emergency Assistance Team before seeking medical attention, emergency evacuation or repatriation, unless your medical condition prevents you from calling, in which case you must call as soon as medically possible or have someone call on your behalf.  

Travel insurance for scams in Nepal 

Nepal is a stunning destination for adventure and cultural experiences, but there are some things to be aware of when visiting. Travellers sometimes can encounter scams that can derail your plans and impact your trip. Unfortunately, these scams are not covered by travel insurance.  

One common scam travellers to Nepal have encountered is an evacuation and helicopter scam. Trekking companies may offer a cheap trekking excursion but manipulate you into signing a form agreeing to helicopter evacuation. It’s helpful to do some advance research on potential trekking companies and read reviews to ensure the company you’re trekking with is trustworthy and legitimate.  

Another potential scam is with taxis. If you grab a taxi off the street, either insist they use the meter or agree on a price beforehand, to prevent them from driving long routes or pretending that the meter is broken to drive up the costs. You also might encounter people on the street offering to show you around and then demanding money for their tour guides services. Nepal is generally a safe and welcoming country and using common sense can go a long way to help you avoid scams.  

Travel insurance for lost bags in Nepal 

Whether the airline lost your luggage, or your purse was stolen, lost bags can happen during travel. Did you land in Kathmandu but your bag—packed with your hiking boots and trekking gear—didn’t? The first step is to contact the airline.   

If you’re lucky, your bags just took a detour and will eventually make their way to you. Even a delayed bag can be stressful though. If this happens, your travel insurance for Nepal could still reimburse you for a change of clothes and toiletries, and maybe even new trekking gear, until you and your bag are reunited.  

Travel insurance for cancelled, interrupted, or delayed trips to Nepal   

Sometimes your plans just don’t work out. World Nomads travel insurance plans include trip cancellation, trip interruption, and trip delay benefits that may provide reimbursement for your unused, pre-paid, non-refundable expenses.  

We never anticipate natural disasters interrupting our trip to Nepal, but they can happen. Earthquakes are a potential risk, which can also trigger avalanches in the mountains. Monsoon season typically hits from July through September in Nepal, and heavy rains have been known to cause extreme floods and landslides. Storms and natural disasters are impossible to predict so the best thing you can do is protect yourself with travel insurance for Nepal.  

If you bought your travel insurance plan prior to a natural disaster developing into a major event, your travel insurance for Nepal may provide cancellation protection if you are unable to occupy your destination residence because of a natural disaster. Also, if after you’ve purchased your travel insurance policy, the Canadian Government issues travel advisory advising Canadians to avoid travel to a destination, country or region listed on your itinerary, you may be eligible for trip cancellation or trip interruption benefits.  

Trip interruption and trip cancellation coverage can also help protect you in case of emergencies back home in Canada. If you need to cancel or interrupt your trip due to a covered reason such as a medical emergency or the death of an immediate family member, you may be eligible for reimbursement (subject to plan limits) of your prepaid, unused hotel expenses or airfare that you can no longer use.   

Tips for travelling to Nepal from Canada   

As much as you may have planned each detail of your Nepalese adventure, the unexpected can still happen. We encourage you to check out the Canadian government’s safety warnings for Nepal before you leave. Up-to-date warnings-- including weather advisories and political situations-- will be listed on the website.   

It’s also a good idea to save the 24/7 Emergency Assistance phone number and your plan number in your cell phone so you don’t have to search for that if an emergency happens. Learning a few Nepalese phrases will go a long way too.    

Finally, we recommend checking out our travel tips for Nepal, to help prepare you with some basic etiquette to respect local culture. You may also want to read up on some extraordinary experiences for some inspiration and read our packing list tips, to make sure you’re prepared for your trek.  

  

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions about your coverage, just ask us. 

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images / Anton Petrus

Travel Insurance for Indonesia

Everything you need to know about Indonesia, a world where ancient temples coexist with bustling cities.

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Indonesia’s the world's largest archipelago to form a single state – where emerald jungles meet sprawling rice terraces and volcanic landscapes. From Yogyakarta's vibrant streets to the Gili islands' serene shores, Indonesia’s a tapestry of diverse experiences waiting to be discovered. But, with such adventures comes the unexpected, which is why you may consider packing some travel insurance before setting off to wander Jakarta’s markets, surf Bali's waves, or trek Sumatra's lush trails.  

What’s covered 

At World Nomads, we try to keep insurance simple so you can focus on enjoying your time abroad. We offer two insurance plans: Standard and Explorer – our Standard Plan offers a base level of coverage, and our Explorer Plan offers coverage with more benefits and higher limits.  

Depending on your Country of Residence, your travel insurance plan can offer cover for: 

  • Delayed, lost, or stolen baggage and personal effects: Heading to Indonesia with checked bags? There's a slim chance they might go on an unplanned tour. No sweat – our delay benefits can cover essential items (think basic clothing and toiletries) until your baggage finds its way back to you. And if your gear’s lost or pinched? We’re here to help (after you’ve gone through other necessary channels first). Want to know more about World Nomads travel insurance cover for baggage and personal effects? We have an entire article here.  
  • Trip cancellation and trip interruption: World Nomads travel insurance for trip interruption might have you covered for unexpected trip cancellations to Indonesia – think family emergencies or a doctor-advised travel halt. On the road and need to head back home early? Our policy could cover your return and any non-refundable costs. Just remember, keep those receipts and docs for any claims!  
  • Overseas medical emergencies and hospital expenses: No one plans to go to Bali and get Bali Belly, yet…we all know it happens. Problem is, your usual health insurance may not cover you abroad, and medical expenses can be costly. Both our Standard and Explorer plans offer overseas medical travel insurance coverage.  
  • Cover for 150+ adventure sports and activities: If you’re a fan of getting the adrenaline pumping while holidaying abroad, then Indonesia’s got the goods for you. Diving in Komodo Park, or jungle trekking in Borneo? You may be covered. With World Nomads, you're covered for over 150 adventure sports and activities. But, before you dive into Indonesia's natural wonders, make sure to check your policy to ensure your action-seeking pursuits are included. 

Whether you're temple-hopping in Bali or diving in Raja Ampat, choosing the right level of coverage is key. Read the policy wording, browse the World Nomads’ Help Center, or contact our customer service team to see if what you’re planning to do is covered under your plan.

Need a quote? You can get one online, before you leave your country of residence or when you’re already in Indonesia.   


A woman hiking in Indonesia Trekking at Mount Bromo at sunrise. Photo credit: Getty Images/Martin Puddy


What’s not covered 

Remember, travel insurance isn't a catch-all safety net. Our goal at World Nomads is to be there for you when you need us most, but there are a few things that fall outside of our policies: 

  • Off the list activities and sports: If it's not in our policy wording or you haven't opted for that extra cover, those adventurous pursuits aren't covered. 
  • Doctor's orders: Ignoring advice from your doctor or our 24/7 Emergency Assistance Team? That's a no-go for coverage. 
  • Valuables on the loose: Items that get lost, stolen, or damaged because they were left unwatched? We can't cover those. 
  • Risky business: Taking unnecessary risks, breaking local laws, or misbehaving while under the influence of drugs or alcohol? It’s not only dumb, it’s also not covered. 
  • Unclaimed expenses: If you haven't tried to get back costs from other sources like carriers or booking agents, we can't step in. 
  • Change of heart: Decided not to travel? That's a personal choice we can't cover. 

This is just a quick rundown. To really get into the nitty-gritty of what's covered (and what's not), give your policy wording a thorough read. It's the best way to know exactly where you stand with your travel insurance. Still not sure? Contact us. We’re happy to help.  


A temple in Indonesia
Pura Ulun Danu Bratan, a Hindu temple on Bratan lake Photo credit: Getty Images/TravelCouples

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about Indonesia and travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team

  • Do I need travel insurance for Indonesia?
    While travel insurance isn’t mandatory when visiting Indonesia, the healthcare system there is still evolving. Travel insurance, aside from providing cover for medical emergencies and expenses, has the added benefits of coverage for unexpected trip hiccups, baggage mishaps, and emergency medical evacuations.
  • Do I need a visa to enter Indonesia?
    Depending on your Country of Residence, you may require a visa to enter the country. Check your country of residence’s governmental travel adviser prior to departure.
Photo © Getty Images / Virojt Changyencham

What to do if your flight is delayed or cancelled

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So, you’re stuck at the airport, and your travel plans are suddenly up in the air (pun intended). Whether your flight’s been delayed, cancelled, or you’ve missed your connection, it’s a frustrating experience.

As an EU traveller, you have certain rights, and your airline should be your first stop for assistance. But don’t forget, your travel insurance might offer additional perks - like access to airport lounges through SmartDelay™ - making the wait a bit more bearable (perhaps even enjoyable). Grab a beverage and read on to discover how to make the best of a bad situation and keep your journey on track.

Step 1: Stay calm and gather information 

Take a deep breath and try not to panic. Flight disruptions happen, and you'll get through this. 

  • Check the airport screens (if you’re already there) or your airline's mobile app for real-time updates on your flight status. 
  • If you can't find any information, head to the airline's customer service desk or call their helpline. Get up to speed and stay informed. 

Travelers tip: it’s a great idea to download your airline’s app before you leave home, because let’s face it, no one likes having to stand in chaotic situations, trying to download and register for apps in moments of stress. If the app is already on your phone, you can access the information you need, as soon as you know you have flight issues.  

Step 2: Know your rights 

  • European airlines are bound by various regulations, including the European Union's Regulation (EC) No 261/2004, commonly known as EU261. 
  • This regulation outlines the rights of air passengers in the event of flight disruptions, empowering us with clear entitlements and potential compensation. 
  • According to this regulation, you may be entitled to compensation, care, and assistance depending on the circumstances of your delay or cancellation. 
  • Compensation amounts can vary based on the length of the delay, distance of the flight, and whether the disruption was within the airline's control. 

Traveler tip: When your flight is canceled or you miss a connection, it’s natural to want to immediately book a new flight. But take a breath and hold off. Your airline might automatically rebook you on the next available flight—often at no extra cost. Before making any decisions, check your airline’s app or speak to their customer service. Buying a new ticket in haste might mean you’re left paying out of pocket, as airlines typically won’t reimburse you for flights purchased independently, and travel insurance may only cover specific situations. Patience can save you both money and stress.

Step 3: Seek compensation and assistance 

  • If your flight is cancelled or delayed for more than three hours, and the airline is responsible for the disruption, you may be entitled to compensation. 
  • Approach the airline's customer service desk and request the necessary forms to file a claim for compensation. Alternatively, you can request a refund form online through the airline’s website. 
  • Be sure to collect any relevant documentation, such as boarding passes and receipts for additional expenses incurred due to the delay or cancellation. 

Travelers tip: if your airline offers you a reasonable alternative, take it. Should you need to make a travel insurance claim later, you’ll need to show that you first tried to get reimbursed by the airline or your travel provider. Keep all the proof handy—it’ll make your claim process smoother. 

Step 4: Make alternate arrangements 

  • Your airline is legally bound to provide you with alternative travel arrangements in the event of a cancellation. 
  • Depending on the length of the delay or cancellation, you might need to make new travel arrangements. 
  • If your flight is delayed overnight or cancelled, the airline should provide you with accommodation, meals, and transportation if needed. 
  • If the airline doesn't provide these services, keep all receipts and consider claiming these expenses as part of your compensation (from the airline). If the airline’s unable to provide meal or hotel vouchers, you may be able to claim for reimbursement of out-of-pocket meal and lodging expenses under your trip delay benefit. You’ll need written confirmation from your airline that includes: 
  • the reason for the delay 
  • scheduled departure and return times 
  • actual departure and return times 

Traveler tip: getting to the airport early is key. Aim for at least two hours for domestic flights and three for international ones—but double-check with your airline for the latest advice. This way, you’ll breeze through security with time to spare, keeping your travel day stress-free.

Step 5: Document everything 

  • Keep a record of all communication with the airline, including names, dates, and times of conversations or emails. 
  • Take photos or screenshots of any relevant information, such as flight status screens or announcements. 
  • These records will be valuable if you need to escalate your claim or seek legal advice. 

Traveller tip: delays and cancellations happen more often than we’d like, so it’s best to be prepared. Wear comfy clothes, pack some snacks, and have your favourite book, show, or playlist ready to keep you entertained while you wait.  

Step 6: Check your travel insurance 

Travel insurance may be able to step in where your airline falls short. Here are some situations where travel insurance may be able to provide some relief. 

World Nomads offers a Standard Plan and an Explorer Plan, which have different per-day and maximum benefit limits. For EU travellers, who’ve purchased an Explorer Plan, World Nomads may offer the following coverage: 

  • If an airline refused to provide meal or lodging vouchers, you may be able to claim for reimbursement of those expenses after a delay of 12 or more hours. The Explorer Plan allows for up to €200 (€50 each 12 hours, per person) for additional accommodation and meals, and up to €1,000 for additional transport. 
  • If your delayed or cancelled flight caused you to miss pre-paid accommodation or tours, you may be able to claim reimbursement for those unused, pre-paid, non-refundable trip costs. 
  • If you’re stuck overnight and your airline can’t deliver your checked baggage for more than 24 hours, you can claim for reimbursement of essential toiletries and a change of clothes under your baggage insurance benefits. 

Read your chosen plan thoroughly to understand the benefit limits. Read your chosen plan thoroughly to understand the benefit limits. 

Make delays work for you with SmartDelay 

What is SmartDelay? 

Turn delays into downtime with SmartDelay. Offered exclusively to World Nomad travel insurance policyholders, SmartDelay transforms an otherwise frustrating flight delay into an opportunity for a moment of comfort and relaxation – at no extra cost. Now, that’s one way to turn a negative into a positive, right? 

How does it work? 

Before you travel (at least 24 hours), simply register your flight details with SmartDelay. If your flight gets delayed by more than 90 minutes, you and up to four additional passengers (named on their policy and on the same flight) automatically receive a LoungeKey™ pass, aka your personal ticket to a comfortable, relaxing airport lounge (and complimentary snacks—plenty of snacks!). 

What can you expect in the lounge? 

With SmartDelay, you can enjoy a range of benefits in the airport lounge, including: 

  • Complimentary snacks and drinks: ditch the overpriced airport snacks – light refreshments and nibbles are on us! 
  • Wi-Fi and charging stations: whether you’re keeping up on socials, emails, or the footy score, we’ll keep you charged and in the loop. 
  • Comfortable seating: escape the chaos of the terminal, chill and recharge before getting up in the air. 

Entertainment options: pass the time with a selection of TVs, magazines, and more – keeping boredom at bay while you wait for your flight.

What's excluded under your travel insurance policy? 

Travel insurance isn’t designed to cover everything. Exclusions include, but are not limited to: 

  • Pre-existing medical conditions. You can read more about pre-existing medical conditions here.
  • You running late, getting stuck in traffic or a long security line and missing your flight. 
  • Purchase of a new flight because you didn’t want to wait to be rebooked by your airline. 
  • Luxury hotel suites and the most expensive thing on the menu. Travel insurance is meant to cover reasonable out-of-pocket expenses if you’re delayed. 
  • Flight delays of less than 12hours. 
  • Baggage delays of less than 24 hours. 
  • Expenses that have been reimbursed by your airline. 

This is only a summary of coverage and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel coverage, please contact us for help. 

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Getty Images / Virojt Changyencham

What to do if your flight is delayed or cancelled

    As featured in:

  • As featured in:

Planning a getaway and looking forward to some well-deserved travel outside of Ireland? Whether you're heading to the sun-soaked beaches of Spain or exploring the bustling streets of New York, flight delays can throw a wrench in your plans.

But don’t let a delayed flight ruin your trip. With World Nomads' travel insurance, you can relax knowing you're covered. Plus, with features like SmartDelay™, you can turn those unexpected hold-ups into a chance to unwind in style. 

Step 1: Stay calm and gather information 

Flight delays happen—don’t panic. Start by checking the airport screens or your airline’s app for real-time updates. If there’s no information available, head to the airline’s customer service desk or call their helpline to get the latest status. 

Travelers tip: it’s a great idea to download your airline’s app before you leave home, because let’s face it, no one likes having to stand in chaotic situations, trying to download and register for apps in moments of stress. If the app is already on your phone, you can access the information you need, as soon as you know you have flight issues.  

Step 2: Know your rights 

As a traveller from Ireland, you’re protected under European Union regulations like EU261, which outline passenger rights when flights are delayed or cancelled. Depending on the circumstances, you could be entitled to compensation, meals, accommodation, or even refunds. 

Traveler tip: When your flight is canceled or you miss a connection, it’s natural to want to immediately book a new flight. But take a breath and hold off. Your airline might automatically rebook you on the next available flight—often at no extra cost. Before making any decisions, check your airline’s app or speak to their customer service. Buying a new ticket in haste might mean you’re left paying out of pocket, as airlines typically won’t reimburse you for flights purchased independently, and travel insurance may only cover specific situations. Patience can save you both money and stress. 

Step 3: Seek compensation and assistance 

  • If your flight is delayed for more than three hours, and the airline is responsible, you may be eligible for compensation. Approach the airline’s customer service desk to request forms for a compensation claim or check their website. Be sure to collect any relevant documentation, such as boarding passes and receipts for additional expenses incurred due to the delay or cancellation. 

Travelers tip: if your airline offers you a reasonable alternative, take it. Should you need to make a travel insurance claim later, you’ll need to show that you first tried to get reimbursed by the airline or your travel provider. Keep all the proof handy—it’ll make your claim process smoother. 

Step 4: Make alternate arrangements 

In the event of a cancellation, your airline must provide alternative travel arrangements. For lengthy delays, this could include accommodation, meals, and transportation. 

If the airline doesn't provide these services, keep all receipts and consider claiming these expenses as part of your compensation (from the airline). If the airline’s unable to provide meal or hotel vouchers, you may be able to claim for reimbursement of out-of-pocket meal and lodging expenses under your trip delay benefit. You’ll need written confirmation from your airline that includes: 

  • the reason for the delay 
  • scheduled departure and return times 
  • actual departure and return times 

Traveler tip: getting to the airport early is key. Aim for at least two hours for domestic flights and three for international ones—but double-check with your airline for the latest advice. This way, you’ll breeze through security with time to spare, keeping your travel day stress-free. 

Step 5: Document everything 

Keep records of all your interactions with the airline—note names, dates, and times of conversations. Take photos or screenshot of flight status screens, announcements, or other relevant information.

Traveller tip: delays and cancellations happen more often than we’d like, so it’s best to be prepared. Wear comfy clothes, pack some snacks, and have your favourite book, show, or playlist ready to keep you entertained while you wait.  

Step 6: Check your travel insurance 

If you’re airline falls short, travel insurance may help cover additional costs. With World Nomads’ Standard and Explorer Plans, you may be eligible for coverage in a range of situations, from delayed flights to lost baggage. 

For example, the Explorer Plan may cover: 

  • If an airline refused to provide meal or lodging vouchers, you may be able to claim for reimbursement of those expenses after a delay of 12 or more hours. The Explorer Plan allows for up to €200 (€50 each 12 hours, per person) for additional accommodation and meals, and up to €1,000 for additional transport. 
  • If your delayed or cancelled flight caused you to miss pre-paid accommodation or tours, you may be able to claim reimbursement for those unused, pre-paid, non-refundable trip costs. 
  • If you’re stuck overnight and your airline can’t deliver your checked baggage for more than 24 hours, you can claim for reimbursement of essential toiletries and a change of clothes under your baggage insurance benefits. 
  • Read your chosen plan thoroughly to understand the benefit limits. Read your chosen plan thoroughly to understand the benefit limits. 

Make delays work for you with SmartDelay 

What is SmartDelay? 

Turn a frustrating flight delay into an opportunity to relax with SmartDelay, exclusively for World Nomads policyholders. If your flight is delayed by more than 90 minutes, you’ll receive a LoungeKey™ pass, giving you access to a comfortable airport lounge. 

How does it work? 

Before you travel (at least 24 hours), simply register your flight details with SmartDelay. If your flight gets delayed by more than 90 minutes, you and up to four additional passengers (named on their policy and on the same flight) automatically receive a LoungeKey™ pass, aka your personal ticket to a comfortable, relaxing airport lounge (and complimentary snacks—plenty of snacks!). 

What can you expect in the lounge? 

With SmartDelay, you can enjoy a range of benefits in the airport lounge, including: 

  • Complimentary snacks and drinks: ditch the overpriced airport snacks – light refreshments and nibbles are on us! 
  • Wi-Fi and charging stations: whether you’re keeping up on socials, emails, or the footy score, we’ll keep you charged and in the loop. 
  • Comfortable seating: escape the chaos of the terminal, chill and recharge before getting up in the air. 

Entertainment options: pass the time with a selection of TVs, magazines, and more – keeping boredom at bay while you wait for your flight. 

What's excluded? 

Travel insurance isn’t designed to cover everything. Exclusions include, but are not limited to: 

  • Pre-existing medical conditions. You can read more about pre-existing medical conditions here.
  • You running late, getting stuck in traffic or a long security line and missing your flight. 
  • Purchase of a new flight because you didn’t want to wait to be rebooked by your airline. 
  • Luxury hotel suites and the most expensive thing on the menu. Travel insurance is meant to cover reasonable out-of-pocket expenses if you’re delayed. 
  • Flight delays of less than 12hours. 
  • Baggage delays of less than 24 hours. 
  • Expenses that have been reimbursed by your airline. 

 
This is only a summary of coverage and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel coverage, please contact us for help. 

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Richard l'Anson

Travel Insurance for Nepal

What you need to know when visiting the roof of the world.

    As featured in:

  • As featured in:

Nepal is a small country that packs a big punch. Home to the majestic Himalayas and Everest Base Camp trek, there’s no shortage of things to do and see. Before traveling to the Roof of the World, consider packing travel insurance.


Nepal
A trekker walking passed by Tibetan Prayer Flags at Everest Base Camp, Nepal. Photo credit: Getty Images / Afriandi

What’s covered in Nepal

Depending on your country of residence and the plan you choose, our policies can protect you up to policy limits for benefits including:

World Nomads offers two plans – Standard and Explorer – each offers different levels of coverage and benefits. It is up to you to choose what plan has the right level of coverage to meet your travel needs. It’s important to note that all plans are different depending on your country of residence and the plan that you’ve selected and may require upgrades for cover to apply.

Why should I consider travel insurance for a trip to Nepal

Travel insurance could help if you land in Pokhara but your baggage doesn’t, if your trek is delayed due to extreme weather, or if you suffer altitude sickness and need to be evacuated.

Adventuring in Nepal

Our policies offer cover for injuries and accidents for more than 150 activities, sports and experiences whether you’re on jungle safari in Chitwan National Park or white-water rafting the Bhote Koshi. Be sure to specify the activities you intend to do when you purchase your policy, as you can’t add them afterwards.

Hiking in Nepal

Our policies offer cover for high altitude hiking, trekking and camping up to 6,000 metres including Base Camp and Annapurna. We can also cover medical evacuation if medically necessary. Keep in mind that you may require a policy upgrade to be covered.

Backpacking in Nepal

With plenty of affordable accommodation, delicious food and rich culture, Nepal is a backpacker's dream. Our policies may cover you if your passport is stolen whilst browsing Asan market, for travel disruption or if your trip is cancelled.

What to look out for when traveling around Nepal

Keep your valuables safe

Remember to remain vigilant and keep your valuables in sight when exploring Kathmandu and beyond. Our policies may cover theft if your valuables are stolen (depending on your country of residence and up to policy limits). We can also cover high-value items with an upgrade.

Staying healthy and safe in Nepal

If you get food poisoning from a dodgy dal or you’re injured while trekking, our policies can cover you for emergency medical treatment. We can even bring you home for treatment if required.

Travel disruptions in Nepal

Nepal's roads, flights, and weather can be unpredictable. If your trekking adventure is cancelled due to a natural catastrophe, or your flights are delayed due to an unforeseen event our policies can cover you.

What’s not covered

Travel insurance isn’t designed to cover everything. There are some things we can’t cover, including, but not limited to:

  • Trekking/camping over 6,000 metres in elevation, mountaineering, and ice climbing
  • Participation in any adventure sports activities where you don’t purchase the appropriate level upgrade, or where it is specifically excluded
  • Existing medical conditions
  • If you travel against medical advice or neglect to adhere to U.S. Department of State ‘Do Not Travel’ warnings issued prior to departure
  • Unsupervised baggage or personal items
  • Being intoxicated by alcohol or drugs or acting illegally.

Always check the terms and conditions of your policy. If you’re not sure about anything or have any questions, contact us.


Patan, Nepal
Ancient royal city of Patan, Nepal. Photo credit: Getty Images / Matteo Colombo

Travel insurance and safety tips when visiting Nepal

  • When to visit: Autumn (September to November) and spring (March to May) are the best times to visit Nepal. Autumn offers clear skies and moderate temperatures, making it ideal for trekking. Spring brings blooming rhododendrons and milder weather, perfect for cultural sightseeing and adventure activities.
  • Use licensed guides and porters: They are trained to handle emergencies and know the terrain and conditions.
  • Be prepared for altitude sickness: Altitude sickness is a real possibility in Nepal. Read about how to handle altitude sickness while trekking.
  • Keep copies of all receipts, tickets, paperwork: you’ll need to provide these in the event of a claim.

Check out our Explore section that has travel information on Nepal to get up to date information and travel tips. You can also go to our travel alerts page, which has safety information.

Stay protected on your Nepal adventure - Buy Travel Insurance today!

Have more questions

If you have more questions about travel insurance, feel free to contact us.

Top three places to visit in Nepal:

  1. Everest Base Camp
    The ultimate trekking experience, Everest Base Camp offers breathtaking views of the world’s highest peak. The journey is challenging but incredibly rewarding.

  2. Pokhara
    This scenic lakeside town is a gateway to the Annapurna region and offers beautiful mountain views, peaceful lakes, and adventure activities like paragliding.

  3. Kathmandu
    Nepal’s bustling capital is filled with ancient temples, palaces, and rich history. Don’t miss the famous Boudhanath Stupa and Swayambhunath (Monkey Temple).

Note: all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.

Travel insurance doesn’t cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage. If you have any questions, please contact us.

Are you sick in the mountains?

If you are presently in Nepal and suspect you are suffering from Acute Mountain Sickness (AMS) you should immediately contact our 24/7 Emergency Assistance teamSymptoms may include headaches, nausea, shortness of breath and inability to exercise. Most cases are mild but some are life-threatening.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQs for travellers going to Nepal

Here are our most frequently asked questions about travelling to Nepal and travel insurance. You can also find the answers to other questions in our Help Center or you can ask the customer service team

Photo © Richard l'Anson

Travel Insurance for Nepal

What you need to know when visiting the roof of the world.

    As featured in:

  • As featured in:

Nepal, with its beautiful Himalayan landscapes, rich culture, and endless opportunities for exploration, is a dream destination for adventurous New Zealanders. However, it’s not without its risks. Whether you're trekking to Everest Base Camp or exploring ancient temples in Kathmandu, travel insurance should be considered during your trip.

Before you visit the Roof of the World, you may want to consider World Nomads travel insurance.


Nepal
A trekker walking passed by Tibetan Prayer Flags at Everest Base Camp, Nepal. Photo credit: Getty Images / Afriandi

What’s covered in Nepal

Our policies can offer cover (up to policy limits) for benefits including:

World Nomads offers New Zealand travellers two plans – Standard and Explorer – each offers different levels of coverage and benefits. It is up to you to choose what plan has the right level of coverage to meet your travel needs.

Why should I consider travel insurance for a trip to Nepal

Travel insurance could help if you land in Pokhara but your baggage doesn’t, if your trek is delayed due to a natural disaster, or if you suffer altitude sickness and need to be evacuated.

Adventuring in Nepal

Our policies can cover injuries and accidents for more than 150 activities, sports and experiences whether you’re cycling the Kathmandu Valley rim or white-water rafting the Trishuli. Be sure to specify the activities you intend to do when you purchase your policy, as you can’t add them afterwards.

Hiking in Nepal

Our policies offer cover for high altitude hiking, trekking and camping up to 6,000 metres including Base Camp and Annapurna. We can also cover medical evacuation if medically necessary. Keep in mind that you may require a policy upgrade to be covered.

Backpacking in Nepal

With plenty of affordable accommodation, delicious food and a rich culture, Nepal is a backpacker's dream. Our policies may cover you if your passport is stolen whilst browsing the Mangal Bazaar, for travel interruptions or if your trip is cancelled.

What to look out for when travelling around Nepal

Keep your valuables safe

Remember to remain vigilant and keep your valuables in sight when exploring Kathmandu and beyond. Our policies may cover you if your valuables are stolen (up to policy limits). We can also cover high-value items with an upgrade.

Staying healthy and safe in Nepal

If you get food poisoning from a dodgy curry or you’re injured on your trek, our policies can cover you for emergency medical treatment. We can even bring you home for treatment if required.

Travel disruptions in Nepal

Nepal's roads, flights, and weather can be unpredictable. If your trekking adventure is cancelled due to a natural disaster, or your flights are delayed due to an unforeseen event our policies can cover you.

What’s not covered

Travel insurance isn’t designed to cover everything. There are some things we can’t cover, including, but not limited to:

  • Trekking/camping over 6,000 metres in elevation, mountaineering, and ice climbing
  • Participation in any adventure sports activities where you don’t purchase the appropriate level upgrade, or where it is specifically excluded
  • Existing medical conditions . If you do meet the criteria for automatically covered medical conditions you may be covered for 40 automatically covered existing medical conditions.
  • Travelling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the New Zealand Government (see https://www.safetravel.govt.nz/)
  • Unsupervised baggage or personal items
  • Being intoxicated by alcohol or drugs or acting illegally.

Patan, Nepal
Ancient royal city of Patan, Nepal. Photo credit: Getty Images / Matteo Colombo

Travel insurance and safety tips when visiting Nepal

  • When to visit: Autumn (September to November) and spring (March to May) are the best times to visit Nepal. Autumn offers clear skies and moderate temperatures, making it ideal for trekking. Spring brings blooming rhododendrons and milder weather, perfect for cultural sightseeing and adventure activities.
  • Use licensed guides and porters: They are trained to handle emergencies and know the terrain and conditions.
  • Be prepared for altitude sickness: Altitude sickness is a real possibility in Nepal. Read about how to handle altitude sickness while trekking.
  • Keep copies of all receipts, tickets, paperwork: you’ll need to provide these in the event of a claim.

Check out our Explore section that has travel information on Nepal to get up to date information and travel tips. You can also go to our travel alerts page, which has safety information.

Stay protected on your Nepal adventure – Get a Travel Insurance Quote today!

Have more questions

If you have more questions about travel insurance, feel free to contact us.

Top three places to visit in Nepal:

  1. Everest Base Camp
    The ultimate trekking experience, Everest Base Camp offers breathtaking views of the world’s highest peak. The journey is challenging but incredibly rewarding.

  2. Pokhara
    This scenic lakeside town is a gateway to the Annapurna region and offers beautiful mountain views, peaceful lakes, and adventure activities like paragliding.

  3. Kathmandu
    Nepal’s bustling capital is filled with ancient temples, palaces, and rich history. Don’t miss the famous Boudhanath Stupa and Swayambhunath (Monkey Temple).

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Are you sick in the mountains?

If you are presently in Nepal and suspect you are suffering from Acute Mountain Sickness (AMS) you should immediately contact our 24/7 Emergency Assistance teamSymptoms may include headaches, nausea, shortness of breath and inability to exercise. Most cases are mild but some are life-threatening.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQs for travellers going to Nepal

Here are our most frequently asked questions about travelling to Nepal and travel insurance. You can also find the answers to other questions in our Help Center or you can ask the customer service team

Photo © Richard l'Anson

Travel Insurance for Nepal

What you need to know when visiting the roof of the world.

    As featured in:

  • As featured in:

Home to the towering Himalayan mountains and the iconic Everest Base Camp trek, Nepal offers exhilarating outdoor adventures and vibrant, historical cities to explore. Before you visit the Roof of the World, consider packing World Nomads travel insurance.


Nepal
A trekker walking passed by Tibetan Prayer Flags at Everest Base Camp, Nepal. Photo credit: Getty Images / Afriandi

What’s covered in Nepal?

Our policies can offer cover (up to policy limits) for benefits including:

World Nomads offers Australian travellers two plans – Standard and Explorer – each offers different levels of coverage and benefits. It is up to you to choose what plan has the right level of coverage to meet your travel needs.

Why should I consider travel insurance for a trip to Nepal?

Travel insurance could help if you land in Pokhara but your baggage doesn’t, if your trek is delayed due to a natural disaster, or if you suffer altitude sickness and need to be evacuated.

Adventuring in Nepal

Our policies can cover injuries and accidents for more than 150 activities, sports and experiences whether you’re cycling the Kathmandu Valley rim or white-water rafting the Trishuli. Be sure to specify the activities you intend to do when you purchase your policy, as you can’t add them afterwards.

Hiking in Nepal

Our policies offer cover for high altitude hiking, trekking and camping up to 6,000 metres including Base Camp and Annapurna. We can also cover medical evacuation if medically necessary. Keep in mind that you may require a policy upgrade to be covered.

Backpacking in Nepal

With plenty of affordable accommodation, delicious food and a rich culture, Nepal is a backpacker's dream. Our policies may cover you if your passport is stolen whilst browsing the Mangal Bazaar, for trip interruptions or if your trip is cancelled.

What to look out for when travelling around Nepal

Keep your valuables safe

Remember to remain vigilant and keep your valuables in sight when exploring Kathmandu and beyond. Our policies may cover you if your valuables are stolen (up to policy limits). We can also cover high-value items with an upgrade.

Staying healthy and safe in Nepal

If you get food poisoning from a dodgy curry or you’re injured on your trek, our policies can cover you for emergency medical treatment. We can even bring you home for treatment if required.

Travel disruptions in Nepal

Nepal's roads, flights, and weather can be unpredictable. If your trekking adventure is cancelled due to a natural disaster, or your flights are delayed due to an unforeseen event our policies can cover you.

What’s not covered?

Travel insurance isn’t designed to cover everything. There are some things we can’t cover, including, but not limited to:

  • Trekking/camping over 6,000 metres in elevation, mountaineering, and ice climbing
  • Participation in any adventure sports activities where you don’t purchase the appropriate level upgrade, or where it is specifically excluded
  • Existing medical conditions. If you do meet the criteria for automatically covered medical conditions you may be covered for 40 automatically covered existing medical conditions.
  • Travelling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the Australian Government (see www.smartraveller.gov.au)
  • Unsupervised baggage or personal items
  • Being intoxicated by alcohol or drugs or acting illegally.

Be sure to read the Policy Disclosure Statement (PDS) and General Exclusions for other scenarios and expenses we don't cover so there'll be no surprises if you need to make a claim. Always check the terms and conditions of your policy. If you’re not sure about anything or have any questions, contact us.


Patan, Nepal
Ancient royal city of Patan, Nepal. Photo credit: Getty Images / Matteo Colombo

Travel insurance and safety tips when visiting Nepal

  • When to visit: Autumn (September to November) and spring (March to May) are the best times to visit Nepal. Autumn offers clear skies and moderate temperatures, making it ideal for trekking. Spring brings blooming rhododendrons and milder weather, perfect for cultural sightseeing and adventure activities.
  • Use licensed guides and porters: They are trained to handle emergencies and know the terrain and conditions.
  • Be prepared for altitude sickness: Altitude sickness is a real possibility in Nepal. Read about how to handle altitude sickness while trekking.
  • Keep copies of all receipts, tickets, paperwork: you’ll need to provide these in the event of a claim.

Check out our Explore section that has travel information on Nepal to get up to date information and travel tips. You can also go to our travel alerts page, which has safety information.

Stay protected on your Nepal adventure – Get a Travel Insurance Quote today!

Have more questions?

If you have more questions about travel insurance, feel free to contact us.

Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the PDS for the full details on what’s not covered as well as the terms, conditions, limitation and exclusions. If you are unsure of anything, please contact us for help.

Top three places to visit in Nepal:

  1. Everest Base Camp
    The ultimate trekking experience, Everest Base Camp offers breathtaking views of the world’s highest peak. The journey is challenging but incredibly rewarding.
  1. Pokhara
    This scenic lakeside town is a gateway to the Annapurna region and offers beautiful mountain views, peaceful lakes, and adventure activities like paragliding.
  1. Kathmandu
    Nepal’s bustling capital is filled with ancient temples, palaces, and rich history. Don’t miss the famous Boudhanath Stupa and Swayambhunath (Monkey Temple).

Are you sick in the mountains?

If you are presently in Nepal and suspect you are suffering from Acute Mountain Sickness (AMS) you should immediately contact our 24/7 Emergency Assistance teamSymptoms may include headaches, nausea, shortness of breath and inability to exercise. Most cases are mild but some are life-threatening.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQs for travellers going to Nepal

Here are our most frequently asked questions about travelling to Nepal and travel insurance. You can also find the answers to other questions in our Help Center or you can ask the customer service team

Photo © Getty/sorincolac

Travel Insurance for a trip to Croatia

What you should consider when buying travel insurance for a trip to Croatia.

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What’s the first thing that comes to mind when you think of Croatia? Sunny islands like Vis and Korcula, beaches on the Dalmatian Coast, the historic walled city of Dubrovnik, and a welcoming culture all come to mind for us. Travellers also come for the lush national parks, unique cuisine, burgeoning wine scene, and under-the-radar experiences in Eastern Croatia’s historic Slavonia and Baranja. Whatever your ideal adventure looks like, Croatia offers adventure, natural beauty, and a rich history and culinary traditions.

You can bet we’ve seen all sorts of travel insurance claims from Canadians in Croatia. International travel can be life changing, but it also can involve those less-than-great moments - like sickness, missed flights, and lost baggage. Because of this, you may want to get a quote for travel insurance for Croatia before you set forth on your journey.    

Do I need travel insurance for Croatia?

World Nomads travel insurance plans offer protection against certain unexpected and unforeseeable circumstances that might disrupt your travel plans. You’ll want to consider travel insurance to protect yourself against expenses related to unforeseen events like theft of your baggage or a missed connection due to inclement weather, for example.

Travel insurance for Croatia can also protect against large medical bills resulting from accidents that may happen on your outdoor adventures, such as mountain biking in Istria.

Our travel insurance plans also include important travel, medical, and security assistance services designed to provide you with guidance before and during your trip.

We have two plans to choose from for different types of travellers and adventures.

Travel insurance for activities in Croatia

Whether you’re planning to explore by sailing between islands in the Adriatic Sea or hiking to waterfalls in Krka National Park, World Nomads travel insurance covers Canadians for over 250 activities in Croatia. Rock climbing the canyons of Paklenica National Park, sea kayaking from Hvar or Dubrovnik, and windsurfing around Kučište-Viganj are all covered under travel insurance for Croatia.

It’s important to have a fairly concrete idea of your trip plans before you get a quote. You must list all your activities out when purchasing the plan—and if something happens while you are participating in an activity you didn’t list on your plan, then you won’t be covered. For example, if you go hiking while on your trip and you didn’t list that activity out when making your plan purchase, you won’t be covered if something were to happen on the trail. You may want to overshoot and list out all possible activities you may do, just in case.

Also keep in mind that you will be covered under the base plan to participate in various adventure sports, activities, volunteer, and work experiences, shown as Level 1, under both our Standard and Explorer Plans. To have coverage for adventures sports, work and activities listed as Level 2 or Level 3, you will need to upgrade your adventure sports coverage and pay an extra premium. Note: Special conditions and exclusions may apply to while taking part in certain sports and activities. For the full policy terms and conditions please review the policy wording.

Sea view of Pucisca Brac
Seafront scenery of small mediterranean village Pucisca on Island Brac. Photo credit: Getty images / Dreamer4787

Travel insurance for medical emergencies in Croatia

Whether you break your ankle while hiking through Paklenica National Park or sustain an injury while windsurfing, you can protect yourself from loss due to emergency medical expenses by purchasing a travel insurance plan for your trip to Croatia.

In a medical emergency, the first thing you should do (if you are medically able) is call the 24/7 Emergency Assistance Team. The team may be able to help you find a reputable medical center and could help organize the care you need. If you are unable to call until later, make sure you call them as soon as possible. 

The Emergency Assistance Team can also help you navigate the unfamiliar health care system in Croatia, including assisting you with language barriers and finding the best places to seek medical treatment.

Travel insurance for lost luggage in Croatia

Lost or stolen bags is never something we plan for, but these things do happen. Did you arrive in Dubrovink but your bag—packed with your new swimsuit and favorite sundress for your beach vacation—didn’t? The first step is to contact the airline.

If you’re lucky, your bags just took a detour and will eventually make their way to you. Even a delayed bag can be stressful though. If this happens and your bag is missing for 12 hours or more, your travel insurance for Croatia could still reimburse you for a change of clothes and toiletries, until you and your bag are reunited. 

While Croatia is generally considered safe, pickpocketing or theft can happen anywhere. If your stuff is stolen from under your nose, your travel insurance plan could also reimburse you for what was lost (depreciation and plan limits will apply). When picking a plan, you may want to consider the amount of baggage coverage available and make sure you are comfortable with the maximum amount. The Standard and Explorer plans each have different limits.

Hvar Island, Croatiay
Hvar Island, Croatia. Photo credit: Getty images / Maremagnum

Travel insurance for cancelled, interrupted, or delayed trips to Croatia

Sometimes your plans just don’t work out. World Nomads travel insurance plans include trip cancellation, trip interruption, and trip delay benefits that may provide reimbursement for your unused, pre-paid, non-refundable travel expenses. 

Trip interruption and trip cancellation coverage can help protect you in case of emergencies before your leave, or back home in Canada after you’ve departed. If you need to cancel or interrupt your trip due to a covered reason such as a medical emergency or the death of an immediate family member, you may be eligible for reimbursement of your unused, pre-paid travel expenses (up to plan limits) hotel expenses or airfare that you can no longer use.

Tips for travelling to Croatia from Canada

As much as you may have planned each detail of your Croatian adventure, the unexpected can still happen. We encourage you to check out the Canadian government’s safety warnings for Croatia before you leave. Up-to-date warnings— including weather advisories and political situations—will be listed on the website.

It’s also a good idea to save the 24/7 Emergency Assistance phone number and your plan number in your cell phone so you don’t have to search for that if an emergency happens.

Finally, we recommend checking out our travel tips for Croatia. You may also want to read up on some destination inspiration for non-touristy spots to check out in Croatia to help you discover the lesser-known side of this Eastern European country rich in history, culture, and nature.

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, of if you have questions, just ask us

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Airline lost your gear?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team