Photo © Richard I'Anson

Richard on assignment in Mongolia

Our Mongolia scholarship trip took Travel Photography Scholarship mentor Richard I’Anson to the far reaches of the Gobi Desert and into the colorful pageantry of the Naadam festival.

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Scholarship mentor Richard I’Anson shares the highlights of his journey with Discover Mongolia, his thoughts on the benefits of our scholarships, and his tips for budding photographers.

1. How did you become a World Nomads Scholarship mentor?

I was fortunate to be invited by the World Nomads team in 2016 to become only the second Travel Photography Scholarship mentor. I was told the people in charge were aware of my work and interest in sharing my knowledge through my Lonely Planet travel photography book.

2. What makes Mongolia such a unique destination?

It’s a huge country with spectacular and varied landscapes including deserts, mountains, and vast steppes. Once you’re out of the capital city everywhere feels remote, so the sense of adventure is strong and enhanced by the long drives and encounters with Mongolia’s famous nomadic culture.

Spectators on horseback at a regional Naadam festival in Mongolia.
Spectators on horseback at the Naadam festival in Kharakorim. Image credit: Richard I'Anson


3. What makes World Nomads Scholarships such a fantastic opportunity?

The opportunity to travel on a private photography tour is amazing. The trips are 100 percent focused on capturing great photos, so it’s a rare opportunity to immerse yourself in an intense photography experience with people whose job is to get you to the right place at the right time and assist in all aspects of image creation.

4. What were the highlights of the Mongolia trip?

Every day produced memorable experiences and photography opportunities, but all three locations in the Gobi Desert and the regional Naadam festival at Kharakorim were the standouts for me.

Dramatic white cliffs in Mongolia's Gobi Desert.
Tsagaan Suvarga (the White Stupa) in the Gobi Desert. Image credit: Richard I'Anson


5. What were the challenges of the Mongolia trip?

Nothing out of the ordinary. We covered big distances so the drives were long, but that was more challenging for our driver from Discover Mongolia. The biggest photography challenge was the long days. Because it was summer, sunrise was around 5am and sunset around 9pm. Thankfully, there was plenty of time to nap in the car on the long drives between locations.

6. You run a lot of photo tours around the world. What is the most common mistake beginner travel photographers make?

Not fully understanding the technical aspects of photography (shutter speed, aperture, and ISO) and how they relate not just to correct exposure (which digital cameras can do well automatically) but how they relate to creative photography where the photographer is in control (not the camera) of the settings to achieve the look and feel in their images that they have in their mind’s eye.

Dancers at the opening ceremony of the Naadam festival in Ulaanbaatar, Mongolia.
Dancers at the opening ceremony of the Naadam festival in Ulaanbaatar. Image credit: Richard I'Anson


7. What advice can you give someone who wants to break into the industry?

Learn the technical stuff (see above) so that using the camera becomes second nature, so that you can concentrate on the creative aspects of great photography, namely subject selection, composition, and light, so that you maximize the chance of capturing fleeting moments, which so often produce the best pictures.

Educate yourself on what quality photography looks like by studying the work of established photographers. Learn to step back from your own work and assess it dispassionately. This is harder than it sounds so seek the opinion and guidance of professionals and teachers where possible.

Photo © Mixetto/IStock

What to do if your passport is stolen

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If your passport is stolen while you’re on your trip follow this guide on what to do next. Rest assured knowing that our policies may help cover your extra costs while you arrange an emergency replacement passport.

Here’s what you need to do:

1. Report the incident immediately

Report the incident to the relevant authorities and make sure you get a report from them. Relevant authorities may include:

  • The local police
  • The nearest Australian embassy, diplomatic or consular mission (the Australian Government may also accept online notifications).
  • For visas and passports from other countries – contact the relevant embassy
  • Any other relevant parties, such as the airline, hotel or tour operator.

Important: For some countries, it may be an offence not to report the loss or theft or your passport as soon as you learn of the loss. It may also affect your travel insurance cover if you don't report it immediately. Contact us if you need help.

2. Arrange a replacement or emergency passport

Check the process to apply for an emergency or replacement passport with the nearest Australian embassy. To organise a replacement, you may need:

  • a passport photo,
  • ID (driver's license or expired passport),
  • evidence of citizenship (photo of your missing passport),
  • your e-tickets or itinerary,
  • You may also need a police report.

If you need to travel to a different location to apply in person or collect your emergency passport, you should arrange to do this.

3. Rearrange or cancel any affected travel arrangements

As soon as you know that any of your travel plans are going to be affected, contact any accommodation, tour, transport and other providers to rearrange or cancel any plans you may have.

Make sure you get confirmation from them in writing of the changes or cancellation, and keep receipts and details of any refunds or extra fees paid.

4. Keep your receipts

You'll need to keep all official reports you were given and all original receipts as evidence to support a claim on your travel insurance policy, including your itineraries and booking and cancellation confirmations for any affected transport, accommodation and additional expenses.

In the event of a claim, provide all your supporting documentation such as receipts.

5. Will my travel insurance cover the cost of replacing my passport?

Our policies may cover you for the official processing fees to replace your passport if it got lost, stolen or was accidentally damaged.

If your trip is interrupted as a result of your passport being stolen, lost or accidentally damaged, we may cover you for reasonable and necessary additional travel and accommodation expenses incurred to replace these items. You can find more information in the Product Disclosure Statement (PDS).

6. Need to know more?

If you have any questions about what's covered and not covered, feel free to contact us.

7. Passport-safe tips

  • Always keep a copy of your passport in some form – whether that’s a photocopy or a photo on your device(s). Play it safe and have copies in multiple forms.
  • Travel with some spare passport-sized photos just in case
  • Emergency passports do not permanently replace your passport. They can be issued quickly with limited validity so you can return home or continue with your trip.

This is a summary only. It does not include all terms, conditions, limitations and exclusions of the plans described. Please carefully read your PDS for a full description of coverage. If you have any questions, please get in touch.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Alexander Spatari

Travel Insurance for Europe

Traveling to Europe offers a myriad of exciting choices such as arts, culture, food, and sporting events. The possibilities are endless!

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  • As featured in:

One of the great travel regions of the world, Europe has something for everyone. From natural wonders to beautiful cities there’s no shortage of adventures to be had! Whether you’re skiing in Italy, hiking the West Highland Way in Scotland or island hopping in Greece, World Nomads has cover available for you.

What’s Covered

Here are some of the highlights of our coverage, depending on your Country of Residence and the plan you’ve selected:

  • Emergency overseas medical: if you become sick or injured during your trip your policy may cover you for overseas medical expenses, up to the policy limits and when agreed by us. 
  • Medical evacuation and repatriation: if you need emergency transport home due to a serious illness or injury. With our coverage, you can get transported to the medical facility best for your care, subject to approval from the 24/7 Emergency Assistance Team
  • Travel delays/interruption: if your trip is interrupted due to an insured event. Depending on your country of residence and which plan you’ve selected you may be covered for your non-refundable, pre-paid transport and accommodation expenses.
  • Trip cancellation: one of the biggest questions with any international travel currently is related to cancellations. Depending on your country of residence and which plan you’ve selected you may be covered for your non-refundable, pre-paid transport and accommodation expenses. Always make sure you read the details of your policy carefully, so you know what you are covered for. If in doubt about coverage and our plans, contact us.
  • Baggage and valuables: if your belongings are stolen, accidentally damaged, delayed or lost. Terms and conditions apply. You’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • Family plans: our policies cover up to 8 children and grandchildren (up to 17 years of age depending on your country of residence). Our cover includes 2 adults and up to 8 dependents on the one policy.
  • Adventure activities and sportswe cover more than 150 activities, sports and experiences across land, sea and sky. Check before you buy that your adventure is covered and find out what policy upgrade options may be available.
  • Cover for some Coronavirus-related events: to find out what cover applies to you, read our What’s Covered for Coronavirus article, which has more details, including benefit limits, terms and conditions, and exclusions.
Montmartre, France
Street in Montmartre France. Photo credit: Getty images / iStockphoto

Why should I consider travel insurance when visiting Europe?

Europe covers a massive area and is made up of a diverse range of countries, climates, cultures and people. In most cases, travelling goes off without a hitch. But having the right travel insurance for you can take the added stress out of travel if things don’t go to plan.

Multi-Destination Trips

We may offer cover for multiple destinations around Europe or worldwide. You will need to choose either each country you're visiting or if you're unsure where you'll be travelling then pick 'Europe' when you get a quote. If you’re backpacking your way around Europe, staying in hostels, going out on the town and adventuring whenever you can, travel insurance may provide cover for medical emergencies and evacuation, stolen items, and more than 150 adventures, sports and activities including volunteering and working.

Families

Traveling as a family can be an incredibly rewarding experience and what better place to have a family adventure than Europe! Our policies can help cover for medical emergency, pregnancy complications, coronavirus, trip interruption, and also provide 24/7 worldwide emergency assistance. Cover includes two adults and up to eight dependents on one policy. You can find more information on family cover by checking out our family travel insurance article.

Winter Activities

Winter in Europe is like a fairy tale. From hiking in the Swiss Alps, to Husky sledding in Finland, and snowboarding in Cervinia in Italy, our travel insurance offers more than 150 activities, sports and experiences for you and your loved ones to seek out.

Summer Adventures

An adventure-lovers dream, you can enjoy your European summer odyssey knowing our policies may cover you for a range of activities including hiking trips, road trips, kayaking & rafting and even sailing.

We offer two plans for depending on your country of residence – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:

  • The Standard Plan covers a range of benefits and certain adventure activities and has lower coverage limits.
  • Our level of activities and sports cover starts at Level 1 and goes all the way up to level 3 for some more extreme activities. The Explorer Plan will come in handy if you want to be covered for certain activities and sports that are only covered at levels 2 or 3. You must select all your activities and sports and pay the additional premium. The selected activities as well as the highest level of cover will be shown on your Certificate of Insurance. 

How do the levels of activity and sports cover work?

  • (1) Level 1 - Automatically covers Level 1 sports, activities & experiences and non-manual work in the Standard Plan and Explorer Plan.
  • (2) Level 2 - Upgrade required - Also includes Level 1 sports, activities & experiences, non-manual and manual work.
  • (3) Level 3 - Upgrade required - Also includes Level 1 & 2 sports, activities & experiences and manual work.

Simply specify all the activities you have planned for your trip when you get your quote, as you can’t add them afterwards. Terms, conditions, limitations and exclusions apply, check your Policy Wording for details or contact us.

Trentino, Italy, Alto Adige
Trentino-Alto Adige is a region in northern Italy. Photo credit: Getty images

What to look out for when travelling around Europe

  • Severe weather: some parts of Europe can experience four seasons in one day, and some destinations are prone to natural disasters. If your trip is interrupted or cancelled as a result of severe weather you may be able to claim.
  • Keep an eye on your gear 24/7: It’s very important that you NEVER leave your valuables unattended. If you're after travel insurance cover for your tech gear and other high value items read more here. You should also make copies of all key documents you’ll be traveling with — passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets — and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens.
  • Baggage theft or loss: if you’re on a European road trip and your rental car gets broken into, or your airline loses your bags, you may be able to claim to replace the item or claim for essential clothing and toiletries while you wait for your bag to be returned. Our policies can also offer cover for your rental vehicle insurance excess.
  • Pickpockets: While most countries in Europe are amongst the safest to travel to there is always the chance that you might end up being pickpocketed in many top tourist hotspots. If your items are stolen travel insurance could help replace them.

What’s not covered

Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:

  • Pre-existing medical conditions – see the Policy Wording for details.
  • Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the U.S. Department of State (see state.gov)
  • Unattended baggage or personal items, including any items left in a locked car overnight.
  • If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
  • Participation in a sport or activity not listed or failing to adhere to the terms of coverage for listed sports or activities.
  • Being intoxicated by alcohol or drugs.
  • Pregnancy and/or any related pregnancy complications, except as described in Health conditions & your policy in the Policy Wording. Costs or losses otherwise associated with a single or multiple pregnancy or childbirth including, but not limited to, caesarean section or any other medically or surgically assisted delivery which does not cause medical complications.

Handy tips for traveling in Europe

  • Always check the Visa requirements – some countries require you to have at least 6 months validity on your passports and some may require Visas that can take several weeks to organise.
  • Pack light – especially if you’ll be travelling around Europe using public transport.
  • Check for discounts – many cities offer tourist discount cards which may give you discounts on attraction entry fees, transport and even restaurants.
  • Book attraction tickets in advance – if you know your plans then consider booking ahead for popular tourist sites such as the Vatican, London Eye and Eiffel Tower as tickets can sell out and some attractions require pre-booking.

This is not a full list of what’s covered and what’s not; please check your Policy Wording for a full list of terms, conditions, limitations, and exclusions that may apply to your specific plan. If you are unsure of your level of travel cover, please contact us for help.

Did you know travel insurance covers...

You can also buy away from home or buy more cover if you extend your trip. Plus, you can claim online anytime, anywhere in the world.

True Claims Stories

Never travel without travel insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain, and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
L.D
U.S resident in Spain

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

A true claim story

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L. De Jesus,
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely
    A.Brennan,
    Australian in Thailand
  • Just wanted to say thank you to this wonderful insurance company. When my husband notified the company that I had suffered a life threatening pulmonary embolism, World Nomads took care of everything. They contacted the hospital immediately and checked on my situation, A wonderful nurse called me everyday, speaking to doctors and making sure I understood what had happened and the course of my treatment. I would recommend World Nomads to every traveler. We are still travelling and until we return home will continue to insure with them.
    K.McMahon,
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.Ryan,
    Canadian in Malaysia

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Alexander Spatari

Travel Insurance for Europe

Travelling to Europe offers a myriad of exciting choices such as arts, culture, food, and sporting events. The possibilities are endless!

    As featured in:

  • As featured in:

One of the great travel regions of the world, Europe has something for everyone. From natural wonders to beautiful cities there’s no shortage of adventures to be had! Whether you’re skiing in Switzerland, hiking the Via Ferrata in Italy or sailing the seas of Croatia, World Nomads has cover available for you.

What’s Covered

World Nomads offers coverage (up to the policy limits) for:

  • Emergency overseas medical: if you become sick or injured during your trip your policy may cover you for overseas medical expenses, up to the policy limits and when agreed by us. 
  • Medical evacuation and repatriation: if you need emergency transport home due to a serious illness or injury. With our coverage, you can get transported to the medical facility best for your care, subject to approval from us
  • Travel delays/interruption: if your trip is interrupted due to an insured event. Depending on your plan, you may be able to recover your travel expenses.
  • Baggage and valuables: if your belongings are stolen, accidentally damaged, delayed or lost. Terms and conditions apply. You’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • Family plans: add your children and grandchildren to our policies at no extra cost. Our cover includes 2 adults and up to 8 dependents on the one policy.
  • Adventure, activities and sports: we cover more than 150 activities, sports and experiences across land, sea and sky. Check before you buy that your adventure is covered and find out what policy upgrade options may be available.
  • Cover for some Coronavirus-related events: Both our plans offer cover for coronavirus-related events. Our Explorer Plan also has a Coronavirus Travel Costs benefit for certain events. You can check out our Coronavirus cover article which has more details, including terms and conditions, benefit limits and exclusions. 
Montmartre, France
Street in Montmartre France. Photo credit: Getty images / iStockphoto

What to look out for when travelling around Europe

Multi-Destination Trips

If you’re backpacking your way around Europe, staying in hostels, going out on the town, and adventuring whenever you can, travel insurance may provide cover for medical emergencies and evacuation, stolen items, and more than 150 adventures, sports and activities including volunteering and working.

Families

Travelling as a family can be an incredibly rewarding experience and what better place to have a family adventure than Europe! Our policies can help cover for medical emergency, pregnancy, coronavirus, trip interruption and provide 24/7 worldwide emergency assistance. Cover includes two adults and up to eight dependents on one policy. You can find more information on family cover by checking out our family travel insurance article.

Winter Activities

Winter activities in Europe are like a fairy tale. From hiking in the Swiss Alps, to Husky sledding in Finland, and snowboarding in Cervinia in Italy, our travel insurance offers more than 150 activities, sports and experiences.

Summer Adventures

An adventure-lovers dream, you can enjoy your European summer odyssey knowing our policies may cover you for a range of activities including hiking trips, road trips, kayaking and rafting and sailing.

We offer two plans for New Zealand residents – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:

  • The Standard Plan covers a range of benefits and certain adventure activities and has lower coverage limits.
  • Our level of activities and sports cover starts at Level 1 and goes all the way up to level 3 for some more extreme activities. The Explorer Plan will come in handy if you want to be covered for certain activities and sports that are only covered at level 2 or 3. You must select all your activities and sports and pay the additional premium. The selected activities as well as the highest level of cover will be shown on your Certificate of Insurance. 

How do the levels of activity and sports cover work?

Level 1 - Automatically covers Level 1 sports, activities & experiences in the Standard Plan and Explorer Plan. Low-risk adventure sports and activities listed as Level 1.

Level 2 - Upgrade required - Also includes Level 1 sports, activities & experiences. Higher-risk adventure sports and activities listed as Level 2.

Level 3 - Upgrade required - Also includes Level 1 & 2 sports, activities & experiences. Highest-risk adventure sports and activities listed as Level 3 (including snow sports).

Simply specify all the activities you have planned for your trip when you get your quote, as you can’t add them afterwards. Terms, conditions, limitations and exclusions apply, check your Policy Document for details or contact us.

Trentino, Italy, Alto Adige
Trentino-Alto Adige is a region in northern Italy. Photo credit: Getty images

What to look out for when travelling around Europe

  • Severe weather: some parts of Europe can experience four seasons in one day, and some destinations are prone to natural disasters. If your trip is interrupted or cancelled as a result of severe weather you may be able to claim. 
  • Keep an eye on your gear 24/7: It’s very important that you NEVER leave your valuables unsupervised. If you're after travel insurance cover for your tech gear and other high value items read more here. You should also make copies of all key documents you’ll be traveling with — passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets — and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens.
  • Baggage theft or loss: if you’re on a European road trip and your rental car gets broken into, or your airline loses your bags, you may be able to claim to replace the item or claim for essential clothing and toiletries while you wait for your bag to be returned. Our Explorer plan can also offer cover for your rental vehicle insurance excess.
  • Pickpockets: While most countries in Europe are amongst the safest to travel to there is always the chance that you might end up being pickpocketed in many top tourist hotspots. If your items are stolen travel insurance could help replace them.

What’s not covered

Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:

  • Existing medical conditions – see the Policy Document for details.
  • Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the New Zealand Government (see safetravel.govt.nz)
  • Participation in a sport or activity not listed or failing to adhere to the terms of coverage for listed sports or activities.
  • Unsupervised baggage or personal items, including any items left in a locked car overnight.
  • If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
  • Being intoxicated by alcohol or drugs.
  • Any pregnancy-related illness after the 26th week of gestation. *Childbirth; regular antenatal care; care of a newborn child.

Be sure to read the Policy Document and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover.

Handy tips for travelling in Europe

  • Always check the Visa requirements – some countries require you to have at least 6 months validity on your passports and some may require Visas that can take several weeks to organise.
  • Pack light – especially if you’ll be travelling around Europe using public transport.
  • Check for discounts – many cities offer tourist discount cards which may give you discounts on attraction entry fees, transport and even restaurants.
  • Book attraction tickets in advance – if you know your plans then consider booking ahead for popular tourist sites such as the Vatican, London Eye and Eiffel Tower as tickets can sell out and some attractions require pre-booking.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Traveller tip: if you’ve already arrived in Europe and you forgot to buy travel insurance before leaving New Zealand, don’t panic. You can visit the World Nomads website at any time of the day or night and purchase a policy. Please note there are waiting periods that apply when purchasing a policy while already travelling, to find out more check out our waiting period Help Centre article here.

True Claims Stories

Never travel without travel insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain, and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
L.D
U.S resident in Spain

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Alexander Spatari

Travel Insurance for Europe

Travelling to Europe offers a myriad of exciting choices such as arts, culture, food, and sporting events. The possibilities are endless!

    As featured in:

  • As featured in:

One of the great travel regions of the world, Europe has ancient cultures, diverse scenery and dramatic coastlines. Whether you’re skiing in France, hiking in Spain or island hopping in Greece, World Nomads has cover options available for you.

What's Covered

World Nomads offers coverage (up to the policy limits) for:

  • Emergency overseas medical: if you become sick or injured during your trip your policy may cover you for overseas medical expenses, up to the policy limits and when agreed by us. 
  • Medical evacuation and repatriation: if you need emergency transport home due to a serious illness or injury. With our coverage, you can get transported to the medical facility best for your care, subject to approval from us.
  • Travel delays/interruption: if your trip is interrupted due to an insured event. Depending on your plan, you may be able to recover your travel expenses.
  • Baggage and valuables: if your belongings are stolen, accidentally damaged, delayed or lost. Terms and conditions apply. You’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • Family plans: add your children and grandchildren to our policies at no extra cost. Our cover includes 2 adults and up to 8 dependents on the one policy.
  • Adventure activities and sportswe cover more than 220 activities, sports and experiences across land, sea and sky. Check before you buy that your adventure is covered and find out what policy upgrade options may be available.
  • Cover for some Coronavirus-related events: Both our plans offer cover for some coronavirus-related events. Our Explorer Plan also has a Coronavirus Travel Costs benefit for certain events. You can check out our Coronavirus cover article which has more details, including terms and conditions, benefit limits and exclusions. 
Montmartre, France
Street in Montmartre France. Photo credit: Getty images / iStockphoto

Why should I consider travel insurance when visiting Europe?

Europe covers a massive area and is made up of a diverse range of countries, climates, cultures and people. In most cases, travelling goes off without a hitch. But having the right travel insurance for you can take the added stress out of travel if things don’t go to plan.

Multi-Destination Trips

If you’re backpacking around Europe, staying in hostels, going out on the town, and adventuring whenever you can, travel insurance may provide cover for medical emergencies and evacuation, stolen items, and more than 220 activities, sports and experiences including volunteering and working.

Families

Travelling as a family can be a rewarding experience as you explore Europe together. Our policies can help cover for medical emergency, pregnancy, coronavirus, trip interruption and provide 24/7 worldwide emergency assistance. Cover includes two adults and up to eight dependents on one policy, you can find more information on family cover by checking out our family travel insurance article.

Winter Activities

Winter activities in Europe are a must do on your travel activity list. From hiking in the Swiss Alps, to Husky sledding in Finland, and snowboarding in Cervinia in Italy, our travel insurance offers more than 220 activities, sports and experiences.

Summer Adventures

An adventure-lovers dream, you can enjoy your European summer odyssey knowing our policies may cover you for a range of activities including hiking trips, road trips, kayaking & rafting and even sailing.

We offer two plans for Australian Residents – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:

  • The Standard Plan covers a range of benefits and certain adventure activities and has lower coverage limits.
  • Our level of activities and sports cover starts at Level 1 and goes all the way up to level 3 for some more extreme activities. The Explorer Plan will come in handy if you want to be covered for certain activities and sports that are only covered at level 2 or 3. You must select all your activities and sports and pay the additional premium. The selected activities as well as the highest level of cover will be shown on your Certificate of Insurance. 

How do the levels of activity and sports cover work?

(1) Level 1 - Automatically covers Level 1 sports, activities & experiences in the Standard Plan and Explorer Plan. Low-risk adventure sports and activities listed as Level 1.

(2) Level 2 - Upgrade required - Also includes Level 1 sports, activities & experiences. Higher-risk adventure sports and activities listed as Level 2.

(3) Level 3 - Upgrade required - Also includes Level 1 & 2 sports, activities & experiences. Highest-risk adventure sports and activities listed as Level 3 (including snow sports).

Simply specify all the activities you have planned for your trip when you get your quote, as you can’t add them afterwards. Terms, conditions, limitations and exclusions apply, check your PDS for details or contact us.

Trentino, Italy, Alto Adige
Trentino-Alto Adige is a region in northern Italy. Photo credit: Getty images

What to look out for when travelling around Europe

  • Severe weather: some parts of Europe can experience four seasons in one day, and some destinations are prone to natural disasters such as flooding. If your trip is interrupted or cancelled as a result of severe weather you may be able to claim. 
  • Keep an eye on your gear 24/7: it’s very important that you NEVER leave your valuables unsupervised. If you're after travel insurance cover for your tech gear and other high value items read more here. You should also make copies of all key documents you’ll be traveling with – passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets – and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens.
  • Baggage theft or loss: if you’re on a European road trip and your rental car is broken into, or your airline loses your bags, you may be able to claim to replace the item or claim for essential clothing and toiletries while you wait for your bag to be returned. The Explorer plan can also offer cover for your rental vehicle insurance excess.
  • Pickpockets: while most countries in Europe are very safe to travel to there is always the chance that you might end up being pickpocketed in many top tourist hotspots. If your items are stolen travel insurance could help replace them.

What’s not covered

Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:

  • Existing medical conditions – see the PDS for details.
  • Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the Australian Government (see smartraveller.gov.au)
  • Participation in a sport or activity not listed or failing to adhere to the terms of coverage for listed sports or activities.
  • Unsupervised baggage or personal items, including any items left in a locked car overnight.
  • If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
  • Being intoxicated by alcohol or drugs.
  • Any pregnancy-related illness after the 26th week of gestation.
  • Childbirth; regular antenatal care; care of a newborn child.

Be sure to read the PDS and General Exclusions for other scenarios and expenses we don't cover so there'll be no surprises if you need to use your cover.

Handy tips for travelling in Europe:

  • Always check the Visa requirements – some countries require you to have at least 6 months validity on your passports and some may require Visas that can take several weeks to organise.
  • Pack light – especially if you’ll be travelling around Europe using public transport.
  • Check for discounts – many cities offer tourist discount cards which may give you discounts on attraction entry fees, transport and even restaurants.
  • Book attraction tickets in advance – if you know your plans then consider booking ahead for popular tourist sites such as the Vatican, London Eye and Eiffel Tower as tickets can sell out and some attractions require pre-booking.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your PDS in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Traveller tip: if you’ve already arrived in Europe and you forgot to buy travel insurance before leaving Australia, don’t panic. You can visit the World Nomads website at any time of the day or night and purchase a policy. Please note there are waiting periods that apply when purchasing a policy while already travelling, to find out more check out our waiting period Help Centre article here.

True Claims Stories

Never travel without travel insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain, and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
L.D
U.S resident in Spain

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

A true claim story

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L. De Jesus,
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely
    A.Brennan,
    Australian in Thailand
  • Just wanted to say thank you to this wonderful insurance company. When my husband notified the company that I had suffered a life threatening pulmonary embolism, World Nomads took care of everything. They contacted the hospital immediately and checked on my situation, A wonderful nurse called me everyday, speaking to doctors and making sure I understood what had happened and the course of my treatment. I would recommend World Nomads to every traveler. We are still travelling and until we return home will continue to insure with them.
    K.McMahon,
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.Ryan,
    Canadian in Malaysia

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Plume Creative

Travel insurance when visiting Great Britain

What to know when planning your British getaway.

    As featured in:

  • As featured in:

England, Scotland, Wales and Northern Ireland are waiting to be explored. Whether you’re off to hike the Scottish Highlands or kayak in the Lake District, or discover the art, nightlife and culture of London, Glasgow and Bristol, we hope that your trip is drama free.

However, if you want to protect yourself and loved ones you may want to consider travel insurance, especially if you run into trouble or are sick or injured when it can save you a lot of money and headaches.

With World Nomads, you can buy travel insurance as soon as your trip is locked in or while you're traveling (waiting periods apply); it’s entirely up to you.

World Nomads has two plans – Standard and Explorer - which cover an array of activities including mountain biking, skiing, hiking, kayaking, surfing, and scuba diving.  We also offer cover for other key events including:

  • Medical evacuation and repatriation back to your country of residence
  • Cancellation/trip interruption
  • Delays or missed flights
  • Lost, stolen or damaged baggage
  • Travel curtailment
  • Cover for some Coronavirus-related events.

When planning a trip to the UK the most common issues international travelers face are lost or delayed luggage, or unexpected medical issues. And now you can add Coronavirus to the list of common issues that travelers are dealing with.

What should I look out for when traveling to Great Britain?

Lost, stolen or delayed baggage cover

It can throw a massive spanner in the works to arrive at Heathrow and find yourself alone at the baggage carousel, watching it go around waiting for your bags to appear. You could also get your gear stolen on public transport or from your accommodation, which is why baggage insurance is a good idea. 

Note: All travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.

World Nomads may offer cover (up to the policy limits) for loss, theft or damage to baggage or personal items depending on your specific situation, see below:

  • Bags stolen or damaged: as soon as you’ve realized your bags have been stolen or damaged please report it to the relevant authority (carrier, tour operator, accommodation provider). In the case of a theft you’ll also need to report it to the local police or relevant authority, as theft is a crime. Insurance won’t cover things such as losing bags or valuables that were left unattended; this includes if they were left unattended in a car (even if the car is locked). Remember to always keep originals or copies of your receipts if you need to make a claim.
  • Bags delayed: you may be covered if your bags were lost in transit. You’ll need to report the incident and get a Property Irregularity Report or a similar official report in writing and make a claim directly with the carrier first. You may be able to claim your expenses for any essentials you have to buy to keep you going until your bag turns up. You must get copies of all written reports, luggage checks and tickets, travel documentation and all correspondence with the carrier or service provider if you need to make a claim.

You may also need to take depreciation into account and some policies, depending on your country of residence and the plan you purchase, may also have an excess applicable to any claim made. Details on how depreciation works can be found in your policy.

Travel insurance tip 1: never leave your bags and valuables out of your sight and reach. Try and carry your portable electronic devices (tablets, laptops, photographic and video equipment, mobile phones and other hand-held devices), jewelry, specified high value items, travel documents, cash and credit cards with you at all times. If you can’t, then leave them in a secure place such as a locked safe. Remember that if you buy anything, before or during your trip, to keep all receipts.

Overseas medical insurance and cover for Coronavirus-related events

When traveling to the UK, medical insurance is a good idea in case of an accident or sudden illness. You don’t want to be left out of pocket if you have to visit a local doctor, go to hospital, need an urgent trip to the dentist, or even worse, have to be repatriated back to your country of residence.

With Coronavirus causing travel disruptions globally it’s also important that you follow any government guidelines while in the UK. It’s always a good idea to wear a face mask when visiting any of the UK’s popular hotspots, even in open-air places such as Stonehenge, London’s parks and palace grounds, or when strolling through the bustling streets of Edinburgh.

The level of cover you’ll have for any Coronavirus-related events under our Standard and Explorer plans will depend on your Country of Residence. Check out our Travel Insurance cover for Coronavirus article which goes into more detail on all the benefits, including benefit limits, terms and conditions, and exclusions.

Travel insurance tip 2: many countries now require proof of vaccination before you can enter and some have introduced visas and travel insurance minimum requirements.  Do your research before you go as travel insurance does not cover expenses you incur because you don’t have the correct visas to enter your intended destination(s). Make sure you have the required proof of any vaccinations so you can easily produce them while traveling overseas.

Access to our 24/7 Emergency Assistance Team around the clock

Dealing with a medical emergency can be frightening and confusing, but you don’t have to go through this experience on your own. Our 24/7 Emergency Assistance Team can direct you to nearby appropriate care, talk to doctors, help out with admin and arrange for payment of expenses if necessary. If your situation is life-threatening, seek medical help immediately and let us know when you can so we can help with medical assistance and keeping your friends and family informed.

Travel insurance tip 3: in some parts of the UK (including Wales, Scotland and Northern Ireland) signage, including road signs, are written in the local Gaelic, Welsh or Irish language. However, English is still widely spoken and it is relatively easy to find medical assistance. 

Cover for activities and sports when in Great Britain

If you’re looking to get your adrenaline levels up and you go hiking in Snowdonia, or camp and mountain bike in the Scottish Highlands, World Nomads offers travel insurance cover for 150+ activities and sports. Please check your Policy Wording when choosing any activities or sports as you may need to upgrade the policy and sporting level to ensure you’re covered for everything you plan to do.

Are you looking for more travel inspiration for Great Britain? World Nomads has various articles that cover a range of fun topics on Great Britain or check out our articles if you need the latest safety travel alerts.

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance – and it’s often cheaper than you might think! Featuring coverage for more than 150 activities, quotes are fast, free and you can do it all online at www.worldnomads.com. All of the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Photo © Plume Creative

Travel insurance when visiting Great Britain

What to know when planning your British getaway.

    As featured in:

  • As featured in:

Kiwi nomads planning to visit the UK will be in for unlimited adventure and tradition with four diverse countries to explore its history, culture and plethora of beautiful landscapes. From the iconic White cliffs of Dover to enchanting Edinburgh, and cosmopolitan London, whatever your plans, we hope your trip is drama free.

However, if you need to protect yourself and loved ones while abroad, you can purchase travel insurance, in case you run into trouble or are sick or injured.

With World Nomads, you can buy travel insurance as soon as your trip to the UK is locked in or while you're travelling (waiting periods apply); it’s entirely up to you.

What's covered

If you head south for the Falmouth International Sea Shanty Festival in Cornwall, which celebrates all things nautical, travel insurance may provide coverage if you are struck down with food poisoning or suffer a boating related injury that lands you in hospital. 

World Nomads offers cover (up to the policy limits) for:

  • Overseas emergency medical: the charms of the UK can’t prevent life’s surprises. You can submit a claim to recover unexpected medical expenses while travelling around the UK. 
  • Baggage protection: if your gear is damaged or snatched from under your nose, our gear cover may help with replacing covered items (policy excess applies).
  • Family plans: our cover includes 2 adults and up to 8 dependents on one policy.
  • Your plan can be extended while still travelling for up to 12 months from your departure date (terms and conditions apply)

What should I look out for when travelling to Great Britain?

Lost, stolen or delayed baggage cover

A Scottish summer is full of surprises, sea kayaking the sheltered sea lochs of the Western Highlands or even snorkelling the Outer Hebrides Island chain (yes - you’ll need a thick wetsuit!). But if your gear is delayed, damaged or stolen on public transport before you even arrive, our baggage cover can help.

  • Bags stolen or damaged: as soon as possible report any theft to the police, and if stolen from your private, locked accommodation, there must be visible evidence of forced entry. You must also report any damage to the relevant authority and make a claim directly with the carrier first. Remember you’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
  • Bags delayed: if your checked-in baggage is delayed for more than 12 hours, there is cover to replace those essential items and toiletries while you wait for your bags to arrive.

Overseas medical insurance and cover for Coronavirus-related events

No one likes being left out of pocket from unexpected medical costs while travelling. If your hike along the beautiful Seven Sisters coastal walk leaves you hobbling in pain and you need to find a doctor or a hospital, our plans have got your back to recover medically necessary expenses such as hospital stays, prescriptions, outpatient treatment and emergency dental treatment.

If you’re injured or get sick during your trip, World Nomads Travel Insurance may cover your medical treatment, hospitalization and emergency transport including medically necessary repatriation back to New Zealand.

However, you must notify our 24/7 Emergency Assistance Team as soon as reasonably possible. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities, and monitor your medical treatments if needed to make sure you are given proper care.

Our travel insurance plans include emergency medical and repatriation cover if you get sick with Coronavirus while travelling, but terms, conditions, limits, exclusions apply and vary between plans. It’s always a good idea to wear a face mask when visiting any of the UK’s popular hotspots but if you do get sick, contact the 24/7 Emergency Assistance Team so they can help direct you to local medical facilities if needed and help you understand your options. 

For all the details including benefit limits and exclusions under our Coronavirus cover, check out our Coronavirus cover article.

Access to our 24/7 Emergency Assistance Team around the clock

It’s good to know with World Nomads travel insurance, you can call our 24/7 Emergency Assistance Team if you suddenly find yourself in a crisis overseas. The EA 24/7 team can help get you to the nearest medical facility, provide help navigating language barriers, or assist with evacuation for medical reasons.

For injuries where treatment costs are not expected to exceed NZD$2000, you can submit your receipts for reimbursement. If you are hospitalised or if your treatment expenses as an outpatient are likely to go above NZD$2,000, you must call our Emergency Assistance Team who will work with us to confirm cover and they will liaise with the hospital on your behalf to arrange payments.

Traveller tip 1: don't forget when travelling overseas, some countries may require your New Zealand passport to be valid for at least six months before it's expiry date as a condition of entry.

Cover for activities and sports when in Great Britain

Whether it’s caving in the limestone dales of Yorkshire or a canoe trip down the Thames, the UK is a haven for adventure lovers. Whatever the activity, both our Standard and Explorer plans offer cover for level 1 sport and adventure activities that include hiking up to 2,000 metres, and activities such as kayaking, horse riding and cycling.

For more adventurous pursuits, you may need to upgrade your cover if you’re hiking up to 6,000 metres, for example if you’re going mountain biking or skiing in Scotland. Simply specify all the activities you have planned for your trip when you get your quote, as you can’t add them afterwards. Terms and conditions apply, check your Policy Document for details or contact us.

If you manage to get some sweet sunshine, the Pembrokeshire coast in Wales has some of the UK’s best beaches as well as being much quieter than the English coast. If you hire a car for a self-driven holiday, the Explorer Plan has cover for the rental vehicle insurance excess if you’re involved in an accident. Check out the article on how travel insurance can help you when on a road trip.  

What's not covered

Travel insurance is not designed to cover everything. Some things we don’t cover include:

  • Unattended baggage or personal items, including any items left in a locked car overnight.
  • Any pre-existing medical conditions as per your Policy Document. Check your Policy Document carefully.
  • If you do not use a professional, qualified and licensed guide and operator for activities where required.
  • If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
  • The policy excess per person per insured event where applicable (check the Summary of Benefits in your Policy Document).

Traveller tip 2: the number 9, 11 and 24 bus routes in London will take you past some of the best sights the city has to offer for just a few pounds – don’t forget to buy an Oyster card to tap on and off - buses don’t take cash.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

True Claims Stories

  • Never travel without insurance. This was the first time I ever purchased travel insurance and I am so glad I did. A few days into my trip to Spain I twisted my foot heading down to the metro. Thanks to World Nomads I was able to get medical attention in Spain and since, as luck would have it, I had a fracture that required surgery, they got me a flight home the next day. Filing a claim was surprisingly easy and when the claim was finally processed, I was reimbursed for all of my expenses including things like the extra week in the hotel I didn't get to take advantage of.
    L.D.
    U.S. resident in Spain
  • I recently had a serious injury traveling on my own & the team was amazing. Being confused with a brain injury they took care of everything. Claiming was no problem, they were on the phone constantly to see if all was OK. I can't recommend them enough. Absolutely fantastic & l will always travel with World Nomads Insurance. Thanks guys for getting me home safely.
    A.B.
    Australian in Thailand
  • I was bitten by a monkey at the Batu Caves in Kuala Lumpur. I went to a nearby clinic and they gave me a rabies shot, antibiotics to take for 4 days, pain medicine, and anti-inflammatory medicine.
    T.R.
    Canadian in Malaysia

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team