Travel Insurance when visiting Thailand
Turquoise waters, vibrant culture, lush jungles and Tuk Tuks
- As featured in:
As featured in:
With its beautiful beaches, vibrant cities, and rich cultural heritage, it’s easy to see why New Zealanders want to visit Thailand. However, unexpected issues can arise during any trip.
Here’s why you should consider travel insurance for your Thailand adventure.
- What’s covered in Thailand
- Why should I consider travel insurance for Thailand?
- What to look out for when travelling around Thailand
- What’s not covered
- FAQs for travel to Thailand
What’s covered in Thailand
Our policies can offer cover (up to policy limits) for benefits including:
- Emergency medical treatment
- Medical evacuation and repatriation
- More than 150 activities, sports, and experiences
- Trip cancellation and delay
- Baggage and personal belongings
- Cover for families
- Cover for extended stays and if you’re working
For over 20 years, World Nomads has helped adventurous travellers like you with travel insurance tailored for your journey. With our policies, you can enjoy emergency medical treatment, medical evacuation, trip cancellation benefits, baggage protection, cover for over 150 sports and activities, and many more benefits.
World Nomads offers two plans – Standard and Explorer. Each offers different levels of coverage and benefits. It is up to you to choose what plan has the right level of coverage to meet your travel needs.
Why should I consider travel insurance for Thailand?
With affordable accommodation, delicious food and adventures from scuba diving in Phuket to hiking Khao Luang - Thailand is a traveller’s dream. Our policies may cover you if your passport is stolen whilst browsing the Pattaya floating market or if your trip is cancelled due to extreme weather.
Our policies also offer cover for families looking for a relaxing break and digital nomads remote working in Chiang Mai.
What to look out for when travelling around Thailand
Beware of theft and pickpockets
While Thailand is a relatively safe place to travel, pickpockets are active in tourist areas. World Nomads travel insurance plans have some coverage if your bags and valuables are stolen or damaged.
Traveller tip 1: Make copies of all key documents such as passport, ID, travel insurance, receipts, vouchers and transportation tickets so you’ll have proof of purchase for any claims.
Keep an eye on your gear 24/7
It’s very important that you NEVER let your valuables out of sight. Exercise caution in crowded areas and on public transport.
Traveller tip 2: if you’re a victim of theft, get a Property Irregularity Report or other incident report so you can submit it with your claim, as well as a police report.
Surviving traveller's diarrhea
If you eat something that doesn’t agree with you and need medical assistance our 24/7 Emergency Assistance Team is here to help. The multi-lingual team can help you find a doctor or a, particularly useful in Thailand’s remote area, where access to medical care is harder to come by. If your illness is serious, the team can arrange for an emergency evacuation.
Stay healthy and avoid gastro with these tips:
- Always wash your hands or use hand sanitizer.
- Don't drink tap water in Thailand – stick to bottled, boiled, filtered, or treated water.
- If you lose more fluids than you can keep down, seek help and use rehydration sachets.
Riding motorbikes and scooters
Our policies may cover you (up to policy limits) if you ride a motorbike or scooter in Thailand for:
- Emergency medical expenses
- Evacuation to suitable medical facility if required
- Repatriation if you’re seriously ill or injured
To be covered for motorbike, scooter or moped use you must:
- select the activity when you purchase your policy. Activities cannot be added after policy purchase.
- have a valid driver’s license for the same class of vehicle in New Zealand, and as required in Thailand.
- comply with local laws and safety practices (wear a helmet, obey speed limits, and don’t drive under the influence of alcohol or drugs).
What do I do if I’m sick or injured and need assistance?
If you need emergency medical help, contact the 24-hour Emergency Assistance Team as soon as possible. They will contact suitable assistance and arrange medical care.
If you have general questions about your policy, you can contact us.
What’s not covered
There are some things we can’t cover, including, but not limited to:
- Participation in any activities where you don’t purchase the appropriate level upgrade, or where it is specifically excluded
- Existing medical conditions
- Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the New Zealand Government (see SafeTravel)
- Unsupervised baggage or personal items
- Being intoxicated by alcohol or drugs or acting illegally.
Always check the terms, conditions limits and exclusions of your policy. If you’re not sure about something or have any questions, contact us.
Are you looking for more travel inspiration for Thailand?
World Nomads has various articles that cover a range of fun topics on Bali, such as:
- Planning a Trip to Thailand: What to Know Before You Go
- Bangkok, Thailand: Insider Tips for Planning Your Trip
- 5 Ways to Get Off the Beaten Path in Thailand
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
FAQs for travel to Thailand
Here are our most frequently asked questions about Thailand and travel insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
-
Do I need a Visa for Thailand?
From 2025 travellers from 93 visa-exempt countries including New Zealand will have to apply for a mandatory electronic travel authorisation (ETA) permit. A pilot phase is due to begin in December 2024, with a full roll-out by June 2025.
Travellers will need to apply for the free ETA online before arriving for tourist visits up to 60 days.
For more information visit the Thailand e-visa website.
-
I’m in Thailand right now – can I buy, change or upgrade my policy?
You can purchase a World Nomads policy online while you’re travelling, although a 72-hour waiting period may apply. You can also make some changes to your existing policy online via your World Nomads membership, or by contacting us. You can also extend your policy if you want to keep travelling. Be aware there are some policy changes you can’t make.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance for Thailand
Turquoise waters, vibrant culture, lush jungles and Tuk Tuks.
- As featured in:
As featured in:
With white sandy beaches, beautiful temples, and island hideaways, Thailand is a top destination for Aussies looking to unwind. Although Thailand is a friendly country the unexpected can happen, so consider taking World Nomads travel insurance with you.
- What’s covered in Thailand
- Why should I consider travel insurance for Thailand?
- What to look out for when travelling around Thailand
- What’s not covered
- FAQs for travel to Thailand
What’s covered in Thailand
Our policies can offer cover (up to policy limits) for benefits including:
- Emergency medical treatment
- Medical evacuation and repatriation
- More than 150 activities, sports, and experiences
- Trip cancellation and delay
- Baggage and personal belongings
- Coronavirus-related events
- Cover for families
- Cover for extended stays and if you’re working
For over 20 years, World Nomads has helped adventurous travellers like you with travel insurance tailored for your journey. With our policies, you can enjoy emergency medical treatment, medical evacuation, trip cancellation benefits, baggage protection, cover for over 150 sports and activities, and many more benefits.
World Nomads offers two plans – Standard and Explorer. Each offers different levels of coverage and benefits. It is up to you to choose what plan has the right level of coverage to meet your travel needs.
Why should I consider travel insurance for Thailand?
With affordable accommodation, delicious food and adventures from scuba diving in Phuket to hiking Khao Luang - Thailand is a traveller’s dream. Our policies may cover you if your passport is stolen whilst browsing the Pattaya floating market or if your trip is cancelled due to extreme weather.
Our policies also offer cover for families looking for a relaxing break and digital nomads remote working in Chiang Mai.
What to look out for when travelling around Thailand
Beware of theft and pickpockets
While Thailand is a relatively safe place to travel, pickpockets are active in tourist areas. World Nomads travel insurance plans have some coverage if your bags and valuables are stolen or damaged.
Traveller tip 1: Make copies of all key documents such as passport, ID, travel insurance, receipts, vouchers and transportation tickets so you’ll have proof of purchase for any claims.
Keep an eye on your gear 24/7
It’s very important that you NEVER let your valuables out of sight. Exercise caution in crowded areas and on public transport.
Traveller tip 2: if you’re a victim of theft, get a Property Irregularity Report or other incident report so you can submit it with your claim, as well as a police report.
Surviving traveller's diarrhea
If you eat something that doesn’t agree with you and need medical assistance our 24/7 Emergency Assistance Team is here to help. The multi-lingual team can help you find a doctor or a, particularly useful in Thailand’s remote area, where access to medical care is harder to come by. If your illness is serious, the team can arrange for an emergency evacuation.
Stay healthy and avoid gastro with these tips:
- Always wash your hands or use hand sanitizer.
- Don't drink tap water in Thailand – stick to bottled, boiled, filtered, or treated water.
- If you lose more fluids than you can keep down, seek help and use rehydration sachets.
Riding Motorbikes and Scooters
Our policies may cover you (up to policy limits) if you ride a motorbike or scooter in Thailand for:
- Emergency medical expenses
- Evacuation to suitable medical facility if required
- Repatriation if you’re seriously ill or injured
To be covered for motorbike, scooter or moped use you must:
- select the activity when you purchase your policy. Activities cannot be added after policy purchase.
- have a valid driver’s license for the same class of vehicle in Australia, and as required in Thailand.
- comply with local laws and safety practices (wear a helmet, obey speed limits, and don’t drive under the influence of alcohol or drugs).
What do I do if I’m sick or injured and need assistance?
If you need emergency medical help, contact our 24-hour Emergency Assistance Team as soon as possible. They will contact suitable assistance and arrange medical care.
If you have general questions about your policy, you can contact us.
What’s not covered
There are some things we can’t cover, including, but not limited to:
- Participation in any activities where you don’t purchase the appropriate level upgrade, or where it is specifically excluded
- Existing medical conditions
- Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the Australian Government (see www.smartraveller.gov.au)
- Unsupervised baggage or personal items
- Being intoxicated by alcohol or drugs or acting illegally.
Always check the terms, conditions limits and exclusions of your policy. If you’re not sure about something or have any questions, contact us.
Are you looking for more travel inspiration for Thailand?
World Nomads has various articles that cover a range of fun topics on Bali, such as:
- Planning a Trip to Thailand: What to Know Before You Go
- Bangkok, Thailand: Insider Tips for Planning Your Trip
- 5 Ways to Get Off the Beaten Path in Thailand
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the PDS for the full details on what’s not covered as well as the terms, conditions, limitation and exclusions. If you are unsure of anything, please contact us for help.
FAQs for travel to Thailand
Here are our most frequently asked questions about Thailand and insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
-
Do I need a Visa for Thailand?
From 2025 travellers from 93 visa-exempt countries including Australia will have to apply for a mandatory electronic travel authorisation (ETA) permit. A pilot phase is due to begin in December 2024, with a full roll-out by June 2025.
Travellers will need to apply for the free ETA online before arriving for tourist visits up to 60 days.
For more information visit the Thailand e-visa website.
-
I’m in Thailand right now – can I buy, change or upgrade my policy?
You can purchase a World Nomads policy online while you’re travelling, although a 72-hour waiting period may apply. You can also make some changes to your existing policy online via your World Nomads membership, or by contacting us. You can also extend your policy if you want to keep travelling. Be aware there are some policy changes you can’t make.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamEssential tips for first-time World Nomads travel insurance buyers
- As featured in:
As featured in:
You may be weighing up the pros and cons of travel insurance for your next trip overseas, especially if you’ve never used it before. With Coronavirus adding an extra level of uncertainty, now could be the right time to consider travel insurance.
World Nomads offers insurance for travelers aged between 18 and 69. Our policies are available to travelers from more than 100 countries worldwide. You can get a quote online and be covered in no time.
If you’ve never had the need for travel insurance but you are thinking about buying it for your next trip, some of the scenarios where it may help include:
- If you need to cancel or curtail your trip because you’re sick.
- If you want your tech gear, valuables, and baggage covered.
- If you need emergency treatment during your trip due to an unexpected illness or injury.
- If you plan to do several activities and sports and need that extra level of cover.
- If you end up stuck at the airport for an extended period due to a travel delay or trip interruption.
What to look out for when considering travel insurance
Get a doctor to approve your fit to travel: know your own medical needs, for example, whether you have pre-existing medical condition(s) that may invalidate your cover. You may need to have a doctor’s sign off that you’re fit to travel, for example, if you’re pregnant and having pregnancy-related complications or if you’re unsure about a specific medical condition.
Research all your travel destinations: always do your research on the countries or regions you plan to visit. Check government travel advisories as they can change rapidly. Check out our travel alerts, and health organizations advisories, such as the World Health Organization.
Take time out to read the fine print: check your policy’s benefit limits, terms and conditions and exclusions to ensure you are getting the right level of cover for your travel plans and destinations to cover any potential claims. You can always get in touch with the Customer Service team who can help answer any questions.
Ensure all activities and sports are covered: our plans include cover for more than 200 activities globally, from backpacking to kayaking, hiking, and bungee jumping, but not all are covered under every plan – you can find out what is available for your Country of Residence here. You may need to pay an additional premium for higher-risk activities or choose a different plan. Read the policy wording carefully to choose the right plan and/or adventure sport option for your trip.
We’re here to help in case of emergency: make sure to know what to do in case of an emergency, which you can discuss with our 24/7 Emergency Assistance Team.
I have never bought World Nomads travel insurance. Why should I consider it?
For many first-time buyers, buying travel insurance can be daunting and confusing. At World Nomads, we have made choosing a travel insurance plan less time-consuming and stressful by offering two travel insurance plans with different levels of cover depending on your travel needs.
Standard Plan: includes a range of benefits such as overseas medical, coverage for your belongings, pre-trip cancellation and certain adventure activities.
Explorer Plan: has all the benefits of a Standard Plan and a few more, but it is more expensive.
Check out our Standard vs Explorer article for information on coverage, benefit limits, terms and conditions and exclusions.
Can I buy or extend my travel insurance while overseas?
With a World Nomads policy, you can buy cover anytime, anywhere. Plus, if you decide to stay longer somewhere or want to change direction on a whim, we are happy to extend your policy as long as it’s done before the end date shown on your Certificate of Insurance.
Traveler tip: if you buy a policy while traveling overseas, you must wait 72 hours before any cover is activated. The maximum duration available for any policy, including extensions, is 12 months from the start date.
Does World Nomads travel insurance include cover for Coronavirus-related events?
We offer cover for some Coronavirus-related events, however level of coverage under our Standard and Explorer Plans will depend on your Country of Residence and the plan you’ve selected.
If you are diagnosed with Coronavirus while overseas, your benefits may include:
- 24/7 access to our Emergency Assistance Team, who can help you access local medical care.
- Medical costs including hospitalization.
- Evacuation or repatriation if deemed medically necessary by us and in consultation with your attending medical practitioner.
Some of our Explorer plans offer cover for some additional Coronavirus-related insured events, such as cancellation following a COVID-19 diagnosis, to assist our travelers.
To find out what cover applies to you, read our What’s Covered for Coronavirus article, which has all of the details, including benefit limits, conditions and exclusions.
Things to look out for when buying travel insurance:
- Make sure you correctly choose the right trip dates, age limit, and level of cover.
- Ensure all your destinations are covered.
- Make sure you understand what a pre-existing medical condition is under our policy.
- Some activities and sports may require extra level of cover or may not be covered.
- Make sure you clearly understand the benefit limits and the excess as per the level of cover you’ve selected.
- Understand that there will be General Exclusions in your cover for which you won’t be covered under any circumstances.
- Make copies of travel documents and keep receipts in case you need to make a claim.
This is only a summary of cover and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
Did you know travel insurance covers...
- Trip cancellation
- Emergency medical
- Evacuation and repatriation
- Lost or damaged gear
- Delayed baggage
- Death overseas
- Terrorism
- And more...
You can also buy away from home or buy more cover if you extend your trip. Plus, you can claim online anytime, anywhere in the world.
True Claims Stories
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Airline lost your gear?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance when visiting the Caribbean
Essential travel insurance tips
- As featured in:
As featured in:
Your Caribbean adventure could be trekking through rainforests in Dominica or taking a splash in the waters of Aruba. With its countless island destinations, Irish travellers will have the time of their lives when they visit the Caribbean. You may like to consider purchasing travel insurance first just in case your island adventure takes a turn for the worst.
What’s Covered
World Nomads offer travel insurance for Irish travellers who can choose between the Standard Plan and Explorer Plan as they both offer different levels of cover.
The following is a brief list of what we cover. Each policy has different conditions and limits, please check your policy wording for a thorough list of what is and is not covered.
Overseas emergency medical: cover is offered for hospitalisation (both inpatient and outpatient), as well as treatment at medical centres in the place where you are staying. You must notify our 24/7 Emergency Assistance Team in the first instance. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky) and monitor your medical treatments if needed to make sure you are given proper care.
Overseas emergency dental: must relate to an injury that you sustain on your overseas trip. There is no cover for routine treatment such as regular dental cleans or check-ups.
Baggage cover: if your baggage or personal belongings are lost or damaged during your trip, then you may claim for these. However, claims without supporting documentation such as police reports and receipts may not be covered. Benefit limits, conditions and exclusions apply.
Extended stays: if you decide to lengthen your overseas holiday, you may extend your travel insurance up to a maximum of 12 months past the start date listed on your Certificate of Insurance.
Medical evacuation and repatriation: we offer emergency medical transport and repatriation back to Ireland if medically necessary and authorised by our emergency medical assistance team.
Cover for Coronavirus-related events: Irish travellers may be covered for their non-refundable travel expenses if they are forced to cancel their holiday plans due to a Coronavirus diagnosis. For more information, please read our Coronavirus cover article, which includes all the details, including benefit limits, conditions, and exclusions.
How to get the most out of your insurance when visiting the Caribbean
We recognise that you may have different activities and experiences in mind for your overseas adventures.
Our Standard Plan provides cover for all the main risks facing overseas travellers such as illness, injuries, and theft. While the Explorer Plan offers everything that the Standard Plan does, the benefit limits and/or sub-limits are higher, and a wider range of activities are included.
For instance, if you wanted to go Scuba diving in the crystal-clear waters of the Caribbean, then you might want to check out all the different levels of coverage that we offer, and to find out what conditions or exclusions apply for this underwater activity.
Though both our Standard and Explorer plans include benefits for Scuba diving, each plan has a different level of coverage and may exclude certain types of diving or dives of a certain depth. Be sure to check your policy for exclusions, such as search-and-rescue missions.
Besides Scuba diving, World Nomads offers cover for 150+ adventure activities including:
- Surfing.
- Hiking.
- Backpacking.
- Kayaking.
- Sandboarding.
- Snorkelling.
If your favourite sport isn’t on the list get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.
What to look out for when travelling around the Caribbean
Like all holiday destinations, there are certain dangers that can present a challenge for anybody travelling through the Caribbean. Check your policy for all the conditions and exclusions associated with the following risks:
Extreme weather: this island region is sometimes struck by fierce storms that damage hotels and disrupt lines of transport.
Travel insurance tip: if your booked accommodation becomes uninhabitable due to extreme weather conditions, you may be eligible to claim for alternative accommodation and transport expenses up to the policy limit (Explorer Plan).
Crime: thieves are known to prey on unsuspecting tourists whose bags may be snatched from them in street mugging incidents or sneakily taken whilst their attention is diverted elsewhere.
Travel insurance tip: if you are the victim of a theft, you must obtain a written police report as soon as you can. Where possible, provide witness details along with any photographs, comply with all the conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim you make.
What’s not covered
Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions, as well as the terms and conditions.
- Pre-existing conditions as explained in your policy.
- Treatment that you had been having in Ireland, before travelling to the Caribbean.
- Unattended luggage and other personal items that are damaged, lost or stolen.
- Expenses that other organisations such as hotels or transport companies are responsible for paying.
- If you are under the influence of alcohol or drugs.
- Failing to comply with official organisations and our 24/7 Emergency Assistance Team to repatriate you back to Ireland.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance for the Caribbean
Essential travel insurance tips
- As featured in:
As featured in:
Why spend your next holiday on the couch doing Sudoku puzzles, when you could be sipping cocktails watching the sun go down in Jamaica or Puerto Rico? With countless island destinations to choose from, you can explore the Caribbean’s verdant rainforests and white sand beaches.
Before you book your flight for this popular holiday destination, you might want to consider buying travel insurance first.
What’s covered?
For all the beauty in the Caribbean, there is also the possibility of running into unexpected trouble. The following are some examples of how travel insurance can help if the unexpected happens to you:
Overseas emergency medical: if you become sick or are injured then your travel insurance may cover your treatment, hospitalisation, and medication expenses. However, you must notify our 24/7 Emergency Medical Assistance Team as soon as reasonably possible, when you are aware you will be admitted as an inpatient for at least one night. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care could be tricky) and monitor your medical treatments if needed to make sure you are given proper care.
Emergency medical evacuation: if you are injured and require emergency transport to the nearest hospital via ambulance or helicopter, then the transportation costs may be covered. You will need to check with our 24/7 Emergency Medical Assistance Team first.
Medical repatriation: we offer emergency medical repatriation back to the UK if medically necessary and authorised by our emergency medical assistance team.
Baggage cover: if your bags or other personal items are stolen, delayed, or go missing during your holiday, report the incident to the local police and get a Loss Report from them, as you’ll need to include this as supporting evidence, along with your receipts for these items, when submitting your claim. Benefit limits, conditions and exclusions apply.
Extended stays: you may extend your travel insurance policy past the expiration date if you’re planning to stay longer in the Caribbean. This will need to be done prior to the current expiration date of your policy and can be extended up to 12 months from the start date of your policy (Single Trip only).
Cover for Coronavirus-related events: British travellers may be covered for medically necessary expenses if they get Coronavirus in the Caribbean.
How to get the most out of your insurance when visiting the Caribbean
The policy that you ultimately choose should depend on what type of Caribbean holiday you are planning to have. World Nomads offers two travel insurance plans, the Standard Plan and the Explorer Plan.
Both plans offer travel insurance essentials such as trip cancellation cover, baggage cover and emergency medical evacuation cover. However, the Explorer Plan offers higher benefit limits and/or sub-limits than the Standard Plan, as well as cover for a wider range of activities.
For example, if you plan to go hiking in the mountains of St Lucia, then you might want to check out our different levels of cover for hiking in case you are injured. World Nomads offers different levels of cover for hiking depending on the altitude, these include:
- 3,000 metres (Level 1).
- 4,500 metres (Level 2).
- 6,000 metres (Level 4).
Note: make sure you check your policy for specific exclusions, such as search-and-rescue missions.
Besides hiking, World Nomads offers cover for 150+ adventure activities including:
- Surfing.
- Scuba diving.
- Kayaking.
- Sandboarding.
- Snorkelling.
If your favourite sport isn’t on the list, get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.
What to look out for when travelling around the Caribbean
Here are some common problems that travellers can encounter when visiting the region:
Extreme weather: well known as a sun-drenched paradise with a year-round warm climate, the Caribbean Islands are occasionally lashed by powerful tropical storms that wreak widespread destruction.
Travel insurance tip: if a hurricane, flood, or another natural disaster damages the hotel or hostel that you are booked to stay at, then you may be covered for additional accommodation expenses with an alternative at the same destination up to the policy limit. (Explorer Plan).
Crime: travellers to the Caribbean are sometimes the targets of bag snatchings and other types of crimes, both petty and more serious.
Travel insurance tip: if you are the victim of a theft, you must obtain a written police report within 24 hours. Where possible, provide witness details along with any photographs, comply with all conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim you make.
What’s not covered?
Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions, as well as the terms and conditions.
- Any pre-existing conditions, unless otherwise stated in your policy;
- Travelling to or staying in a country that the British Government has issued a public directive instructing travellers to avoid all travel;
- Being under the influence of alcohol or any illegal substances;
- If you are acting in an irresponsible manner or not complying with local laws;
- Disobeying your treating doctor’s directions and/or those of our Emergency Assistance Team;
- Stolen, lost or damaged personal belongings that were left unattended.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance when visiting the Caribbean
Essential travel insurance tips
- As featured in:
As featured in:
The Caribbean, with its many island destinations such as Jamaica, St Lucia, and the Dominican Republic, has always been a mecca for international travelers who dream of escaping chilly climates and their frantic way of life. If you’re planning a trip to this unique part of the globe, considering travel insurance can provide support if your Caribbean holiday suddenly goes awry.
What’s covered
World Nomads travel insurance provides cover for illness, injury, or damage to your personal belongings. Depending on your Country of Residence and the plan you have selected, you may be covered for:
Overseas emergency medical: if you’ve had an injury or need urgent medical attention and require a medical centre or hospital, you must contact our 24/7 Emergency Assistance Team in the first instance. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky) and monitor your medical treatments if needed to make sure you’re given proper care.
Medical evacuation and repatriation: we offer emergency medical transport and repatriation back to your Country of Residence if medically necessary and authorised by our emergency medical assistance team.
Baggage cover: if your baggage or other personal belongings are lost or damaged during your trip, then you may claim for these. However, claims without supporting documentation such as police reports and receipts may not be covered. Benefit limits, conditions and exclusions apply.
Extended stays: if you are having way too much fun on your Caribbean holiday and choose to stay longer, you may also extend your travel insurance for a maximum of one year past the start date of your policy.
Coverage for some Coronavirus (COVID-19) related events: if you are forced to cancel your holiday plans due to being diagnosed as having Coronavirus by your treating doctor, then you may claim for any non-refundable travel expenses. To find out what cover applies to you, read our Coronavirus cover article, which has all the details, including benefit limits, conditions, and exclusions.
How to get the most out of your insurance when visiting the Caribbean
The two travel insurance plans that we offer are the Standard Plan and the Explorer Plan. Both offer cover for injuries, illness, trip cancellation expenses and theft. However, the Explorer Plan offers higher benefit limits and/or sub-limits than the Standard Plan and cover for a wider selection of activities.
For example, if you plan to go Scuba diving in the turquoise waters of the Caribbean, then you might want to consider our levels of coverage for Scuba diving in case you are involved in a Scuba diving accident.
Though both our Standard and Explorer plans include benefits for Scuba diving, each plan has a different level of coverage and may exclude certain types of diving or dives of a certain depth. Be sure to check your policy for exclusions, such as unguided dives or search-and-rescue missions.
Besides Scuba diving, World Nomads offers cover for 150+ adventure activities including:
- Surfing.
- Hiking.
- Backpacking.
- Kayaking.
- Sandboarding.
- Snorkelling.
If your favorite sport is not on the list get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.
What to look out for when traveling around the Caribbean
The Caribbean is a tropical playground where travelers from all over the world gravitate to enjoy the lush wilderness, white sand beaches and laid-back vibes. However, getting sick or injured could prove to be very costly, you may want to consider purchasing travel insurance before you go.
Here are some common problems that travelers can encounter when visiting the region:
Extreme weather: well known for being a sun-drenched paradise with year-round warm climates, the Caribbean Islands are occasionally lashed by powerful tropical storms that wreak widespread destruction.
Travel insurance tip: if your hotel is damaged by a natural catastrophe, you may be covered for transport expenses as well as accommodation in a different hotel up to the policy limit.
Theft: thieves are known to prey on unsuspecting tourists whose bags may be snatched from them in street mugging incidents or sneakily taken whilst their attention is diverted elsewhere.
Travel insurance tip: if any of your belongings are stolen, you must obtain a written police report as soon as you can. Where possible, provide witness details as well as photographs, comply with all conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim that you make.
What’s not covered?
Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions as well as the terms and conditions.
- Pre-existing medical conditions as explained in the policy wording.
- Any medical treatment, medication, or hospitalization for a non-urgent condition. Examples could include cosmetic surgery, general check-ups, or other elective surgeries.
- Theft, damage, or loss of items that were unattended.
- Expenses that other organisations, including hotels and airlines are liable for.
- If you were breaking the law or acting in a careless manner.
- Failing to comply with official organisations and our 24/7 Emergency Assistance Team to repatriate you back to your country of residence.
- Traveling to or staying in a country that the government in your country of residence has declared an official travel ban on or warned against non-essential travel.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance for Portugal
From the seaside to historical castles, learn how travel insurance can benefit Americans traveling to Portugal.
- As featured in:
As featured in:
For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
- Do I need travel insurance for Portugal?
- Travel insurance for activities in Portugal
- Travel insurance for medical emergencies in Portugal
- Travel insurance for lost bags in Portugal
- Travel insurance for canceled, interrupted, or delayed trips to Portugal
- Tips for traveling to Portugal from the United States
Whether you want to listen to Fado music and sip ginja in Lisbon, wander the medieval streets of Coimbra, lounge at the beach on the Alentejo Coast, island hop in the Azores, or take a road trip through the wineries of the Duoro Valley, Portugal welcomes thousands of Americans each year.
While a vacation to Portugal is an amazing opportunity, there are some things to be aware of when you’re visiting from the US. Our nomads have experienced everything from lost baggage to natural disasters. We’ve learned quite a bit in our travels, and we encourage you to consider investing in travel insurance* to protect your adventure to Portugal.
Do I need travel insurance for Portugal?
International travel can bring all kinds of unexpected surprises - like the roaring waterfalls you can find on the island of Madeira.
Some surprises are not as great. Nobody wants to think about things like canceled trips, delayed baggage, and medical emergencies, but these things can happen unexpectedly. If you get injured while trying to surf a major swell in Nazare, you may then wish that you had travel insurance for Portugal.
World Nomads has four plans to select from, and when you get a quote you can compare the options to determine the best international travel insurance for your needs.
Travel insurance for activities in Portugal
From its wild coast to its jagged mountains, Portugal has many fun adventures awaiting travelers. World Nomads covers more than 250 activities for Americans traveling to Portugal and includes things like cycling around Portugal, hiking through the vibrant terrain of Parque Natural da Arrábida, and taking a journey inside a dormant volcano on Terceira Island in the Azores.
Before you get a quote for your travel insurance for Portugal, it’s a good idea to have an idea of which activities you’d like to do. Each insurance plan covers different activities so with a rough itinerary, you can select the best insurance for your adventure.
Scuba diving in the subtropical waters around Madeira and surfing in the Algarve will be covered by all insurance plans, including the Standard Plan. If your daredevil side is itching to go cliff-jumping off some of Portugal’s amazing cliffs – such as at Praia do Carvalho, Benagil – you’ll want to upgrade to the Explorer or Epic Plan.
Travel insurance for medical emergencies in Portugal
Accidents are never anticipated or fun, but they’re a reality of travel. What if you’re on day three of your multi-day trek on the Madeira Island Ultra trail and you lose your footing and sprain your ankle? There’s a good chance you’ll need to seek medical attention.
If you have a medical emergency when traveling to Portugal, you can call the 24/7 emergency assistance team and they can help refer you to a place that offers the level of care that you need. They can also help communicate with your Portuguese medical team if there are language barriers.
If your attending physician (and the 24/7 emergency assistance team) determines that it’s best for you to go home to the US to get medical care, the repatriation coverage that is included in your travel insurance for Portugal may cover the costs to get you there.
To streamline your experience seeking medical treatment in Portugal, we recommend signing up for FootprintID before your trip. This non-insurance service is a portable personal health record where your documents, prescriptions, test results, and emergency contacts are accessible in one place anywhere in the world. Whether you need to refill a prescription or deal with a more serious injury, FootprintID expedites the process.
Travel insurance for lost bags in Portugal
Nobody plans for lost bags, but it happens. It’s less than ideal to arrive in Lisbon and realize that the airline lost your bag, including your swim suit that you brought to master waves in Ericeira – Portugal’s surfing capital. Your travel insurance for Portugal may reimburse you for the cost to replace your suit and other belongings (up to plan limits, conditions and exclusions apply).
If you’re lucky, your bags just took a detour and will eventually make their way to you. Even a delayed bag can be stressful. If your bag is delayed by more than 12 hours, you may still be reimbursed for a change of clothes and toiletries until you and your bag are reunited.
The first step is to contact the airline. If the airline isn’t able to help you locate your lost bag, the second step is to contact Blue Ribbon Bags, our non-insurance service partner that will track and expedite the return of your undelivered baggage by the airline. Make sure to have the file reference or record locator number and Property Irregularity Report on hand when you call Blue Ribbon Bags so you can file a lost luggage claim.
Travel insurance for canceled, interrupted, or delayed trips to Portugal
You may have planned every detail to your Portuguese vacation, down to hotel and car bookings, a road trip itinerary, and your excursions. Nonetheless, you can’t predict every element of your trip. Things happen that can cancel, interrupt, or delay your trip so it’s important to find an insurance plan that covers trip cancellation and delays.
Sometimes unexpected situations happen that can derail your plans. What happens if you get sick a few days before leaving for Portugal? If your doctor tells you not to travel at that time, you could be forced to cancel your trip. A travel insurance plan for Portugal that includes cancellation coverage could reimburse you for those non-refundable flights, hotels, and activities you paid for in advance.
Travel insurance could help if you’re already on your trip and something happens. For example, you may need to go back to the United States early if an immediate family member has an unexpected medical emergency or dies.
The Explorer and Epic Plan also covers for a number of travel inconveniences that may arise during your trip to Portugal if you purchased your plan during the time sensitive period. You might be on a week-long cruise around the Azores and your port call at Sao Miguel gets canceled due to a storm. World Nomads travel insurance may compensate you for this inconvenience.
If you want an additional safety net for your trip, consider purchasing CFAR (cancel for any reason) as an add-on benefit to your Explorer or Epic Plan during the time sensitive period. Whether you simply change your mind or need to cancel your vacation for any reason not covered by the insurance plan, CFAR allows you to cancel and get back a portion of your prepaid, non-refundable trip expenses, whether that be a cruise or a cultural excursion.
Tips for traveling to Portugal from the United States
Before you leave the U.S., we encourage you to check out the U.S. government’s safety warnings for Portugal. Weather, safety, and political situations can change at any time, and this is where they list any current advisories.
If you purchase travel insurance for Portugal, it’s a good idea to save the 24/7 Emergency Assistance phone number and your plan number in your cell phone so you don’t have to search for that if an emergency happens.
Portugal is typically a welcoming country known for its hospitality. Having a sense of awareness and an eye on your belongings is always a good idea, especially in more crowded destinations like the palaces in Sintra or a busy nightclub in Lisbon.
It is helpful to learn a few Portuguese phrases so you can communicate with and connect to locals. While you’re at it, check out our team’s tips on things to know before you visit Portugal. Don’t be afraid to veer from the typical tourist spots, either. Portugal is famed for its coastal cuisine, vinho verde and Port wines (among other varietals), windy coasts, rolling farmland, and historic centers—have fun!
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWorld Nomads Travel Insurance Reviews
Here's what our customers have to say.
- As featured in:
As featured in:
Why it pays to have travel insurance
The last thing you want to do is think about all the things that might go wrong before or during your trip, but crazy and unexpected things can and do happen. We have been around since 2002, offering simple and flexible travel insurance products and helping independent travelers like you.
We strongly believe you should consider travel insurance when planning your next trip, but don't just take our word for it – here's just a few examples of what our customers have to say about us.
Recent reviews
True claims story
I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.
World Nomads customer from Iceland
Travel insurance reviews
Fantastic customer service
Thanks to the brilliant Niamh and the team at World Nomads, I was able to get a personalized letter that highlighted my insurance plans. It's always handy for visa purposes. I'll continue to invest in World Nomads. Niamh and the team were very very responsive - I didn't have any issues at all. I would highly recommend them.
Fiji
5 star review on 07 June 2025
Real insurance for real adventures
World Nomads provide travel insurance for real adventures - covering treks at altitudes other want to charge big bucks for. Their information is eay to follow and they are the best for adventure travels on the market.
AU
5 star review on 27 May 2025
They were great when we had to postpone
They were great when we had to postpone our holiday, gave us a refund then we bought our next lot of insurance with them for our upcoming holiday. Was very easy and reasonably priced.
AU
5 star review on 21 May 2025
I always travel with World Nomads insurance
I travel once or twice a year and NEVER travel without using World Nomads travel insurance. I work in tourism and the value of their product is great, plus I have submitted claims that have been paid out in a timely manner. They have very comprehensive coverage and I always recommend them. A quote is really simple to get online, and I always compare it to two other companies, but World Nomads always wins.
Guatemala
5 star review on 06 May 2025
Great company, don't bother with anyone else
I love world Nomads. They have really comprehensive cover and good pricing. Last time we travelled we unfortunately had to claim when our 5 year olds temperature soared above 40C and she was briefly hospitalised. Claim was easy, professional and straightforward. Happy to have insured with them again.
Indonesia
5 star review on 4 April 2025
No problems signing up
No problems signing up. Looked reasonable and plus it’s Australian and I’m a Kiwi so it’s easier to trust than an American travel agency.
NZ
5 star review on 28 March 2025
I am most satisfied with World Nomads
I am most satisfied with World Nomads. They offer comprehensive coverage and affordable travel insurance. The policy is easy to understand and all exclusions are clear and fair. It is reassuring to know that 24/7 customer support is offered.
AU
5 star review on 26 March 2025
Quick and Easy
Easy, quick and less expensive than other travel insurance. A trusted brand.
Kenya
5 star review on 12 March 2025
Very competitive travel insurance
Very competitive travel insurance coverage. Website easy to navigate and info related to the policy well presented. I rang and had a couple of queries which were answered quickly.
AU
5 star review on 06 January 2025
Highly recommended for peace of mind
I did not need to claim insurance on this trip but have done on a previous trip. The World Nomad team were responsive, supportive and gave super clear information and it was easy to place my claim once the trip was done. World Nomad is now my default travel insurance especially when planning adventure holidays.
CH
5 star review on 28 December 2024
World Nomads are the only travel insurers for me!
World Nomads not only offers competitive pricing and great cover, but are always responsive to any enquiry. We have been using them for over 10 years now and have always had a good experience. Recently we had to cancel a trip and within 48 hrs, all was sorted. Lauren and Nicole were both so communicative and made the process so easy. We will continue to use World Nomads for all of our travel insurance needs and highly recommend them for others too!
KR
5 star review on 24 December 2024
Very detailed and easy to understand
Very detailed and easy to understand instructions with a cheatsheet to help us while on the road. We've had minor inconveniences in the van, but no more than to be expected for a van of this age and nothing detrimental to our trip. We're less than 1 week into 5 weeks so far, though!
NZ
5 star review on 17 December 2024
Quick and easy to buy insurance
Quick and easy to buy insurance. It covered everything that I needed including sports. I don't know how easy it is to make a claim since fortunately I didn't have to
VN
5 star review on 18 November 2024
Love this company and its coverage - Wish I could use it forever
While I have never had to make a claim with World Nomads, my husband and I have traveled to 5 continents and dozens of countries with the peace of mind that we were covered for any difficulties. Purchasing a policy is seamless and being able to extend a policy while we are traveling is so easy and helpful. All of our policies are listed in our online account, so we have easy access in case of making a claim or having to contact customer support. My only regret is that in a couple of years, we will no longer be eligible for coverage because of the age limit. But we’ve certainly enjoyed having access for nearly 20 years.
MX
5 star review on 17 November 2024
Considerable savings on travel insurance premiums
World Nomads’ travel insurance premium was considerably lower than the quotes I got from Canadian insurance companies. Perhaps it’s because WN asks you to specify which countries you’re going to, so in my case they knew I wasn’t going to the United States.
SG
5 star review on 16 October 2024
Easy to Use
I use World Nomad for adventure-styled trips off the beaten path that have much greater risks than general vacations. The process to buy and insure the trips are seamless and straight-forward. I have yet to claim anything from World Nomad so I do not know how that experience is.
TH
5 star review on 3 October 2024
Clear description of the services
Clear description of the services. Perfect for us living in Japan and non US citizen traveling to Hawaii very often.
JP
5 star review on 2 October 2024
Received a quick refund
Received a quick refund on the canceled policy. Very helpful staff. Now have a new policy and heading to Everest Base Camp in November. Hopefully I won't require rescuing!
NZ
5 star review on 27 September 2024
Most consistent and easy to use travel insurer out there
I always use World Nomads as my travel insurer. Getting a quote is super fast and easy and it’s easy to understand what is and isn’t included using their comparison charts. I have used them for years now for many trips, including one claim process that was easy to navigate and I was happy with the outcome. Highly recommend.
AU
5 star review on 23 September 2024
Had a unique situation
Had a unique situation (yes we are all unique) but heading away for 23.5 months. This company was the only one with a travel insurance solution. Easy to deal with by website, email and phone.
AU
5 star review on 17 September 2024
A no nonsense reliable company
A no-nonsense reliable company We’ve used world nomads for every trip we’ve taken for the last 20 years. Fortunately we have only needed to claim on one occasion and the team were exemplary, helping us out all along the way. I won’t use anyone else!
AU
5 star review on 9 September 2024
Timely response to emergency service request and claim
Timely response to emergency service request and claim. Really appreciate the professional service from all staff having assisted me during and after my Nepal tracking trip.
HK
5 star review on 3 September 2024
Just booking with World Nomads so far but process is first class
So far just booking with World Nomads. Soooo looking forward to our trip in the New Year. The service and support for booking was first class. Super organised, super responsive and really developed information provided not just on the tour booked but also on transport, accommodation other attractions etc. Definitely recommended.
AU
5 star review on 6 August 2024
Simple and easy sign up process
Simple and easy sign up process. Concise and comprehensive FAQ. Quick response to queries via email.
Singapore
5 star review on 26 July 2024
Great medical support team
I have had amazing service so far, the only thing that took some time was that initial phone call to notify about my accident, getting through an agent using the international number given in the policy. That took about 1 hr and a half so don’t hang up, after that everything was pretty smooth and they called me and followed up by email as well, everyone that I spoke to was very kind, professional and understanding of my situation, I feel very well looked after even when I’m far from home at the moment. Thanks for the professionalism and follow up from the medical support team included in this policy.
AU
5 star review on 24 July 2024
Easy online service
Easy to see the differences between plans and their policy inclusions. Easy payment and quick document turnaround. I have used world Nomads a couple of times before and always had a good experience.
AU
5 star review on 23 July 2024
Easy to use & competitive quote
The process to get the quote was relatively simple. I also like how you detail what is included in the 2 seperate products so that you can easily compare your options plus it is very clear up front regarding the Covid coverage.
AU
5 star review on 18 July 2024
Very easy to access and to activate
Very easy to access and to activate. Seems good vale when compared to other policies. Customer service great (when I made an error - my fault- we’re very quick and helpful in fixing policy )
Switzerland
5 star review on 10 July 2024
Ease of application
This is my first time using World Nomads. The site was easy to navigate and the insurance easy to purchase. The policy was also cheaper than other travel insurance company. As I have not make any claims for anything I cannot provide any feedback on that.
Australia
5 star review on 9 July 2024
It was easy and directed filling information online
First time purchasing insurance with World Nomads. It was easy and directed filling information online. Hope everything goes smoothly on the trip.
Japan
5 star review on 30 June 2024
Simpy the best!
I've been using World Nomads for almost ten years now and have never been disappointed. Easy to take a policy out, (love the microdonations option), extend and claim if required. I would recommend World Nomads in a heartbeat to any international traveller looking for travel insurance. I have suggested that World Nomads introduce an online chat facility for claims and an App at the earliest.
Kuwait
5 star review on 10 May 2024
Thankful
We were of course super bummed when my husband was injured just over a week before our big Morocco/Southern Euro trip. I had no idea how insurance would pan out, but was so thankful that Trip Mate and World Nomads were so obliging and pretty expedient! It was about six weeks between filing the claim and getting our checks. When we rebook our trip, I will definitely go through this company again.
Michelle
US
5 star review on 26 April 2024
Reliable Travel Insurance!!!!
I have purchased over 30 policies from World Nomads since 2015. I have claimed on 3 of them and all three claims were settled in full. The claim process is very thorough but efficient and once all the documents are submitted the claims were settled. This is how travel insurance should work I will strongly recommend World Nomads to anyone.
Sri Lanka
5 star review on 22 April 2024
Best & easiest to use
Been using them for a number of years, the ease of use, reasonable pricing, flexible menu, wide country & activity covers is the best in my book. Made a claim so tested their credentials, and it was trouble less and refunded quickly. I tend to travel with no return ticket and change destinations & time travel as I go along , only found World Nomads could accommodate that with the least restriction , good work WN
Australia
5 star review on 19 April 2024
Thank you!
I booked a trip to Singapore and Malaysia in January for me and my wife for March 27-April 11, 2024. We were to visit our son and his family in Johor Bahru for a week, then travel to Sibu Island for the remainder of our trip. Unfortunately, my wife broke her foot in late February so we decided to cancel our trip. We didn't think snorkeling on Sibu Island would work well with a walking boot and crutches. We were able to get 100% refunds for all the pre-paid fees we had paid for housing and airfare. Once I submitted the required documentation you quickly processed a full refund for the travel insurance we are unable to use. Thanks for helping us out. We are very disappointed we will miss visiting with our kids and grandkids. I'm glad we were not disappointed in seeking a refund.
Byron
US
Amazing customer service!
I’ve used World Nomads for quite a few years now and always found them to be very helpful, especially during the dubious covid years. But now I’m extra impressed because this week they’ve gone above and beyond to help me and I’m really grateful to Kasey and team for helping sort out a logistical nightmare. They were fast to respond and actually helped me find the best and cheapest option for me and my family. Thank you for actually taking the time to think about the best solutions for your customer. Great customer service!
Japan
5 star review on 9 February 2024
I love World Nomads
I love World Nomads! Having worked for an insurance company for over 30 years, I appreciate how tough it is to reach this level of customer service. But, they never disappoint. Malina was the best. They are great, and I will use them every time for my travel insurance!
US
5 star review on 23 January 2024
Easy process & good customer service
I recently bought another policy with World Nomads for my current 6 month trip because I had a great experience with them on my last one. I unfortunately had to visit the hospital and purchase antibiotics on my last trip. They were extremely responsive, filing my claim was quick and simple, and they checked in on me (and asked me how I am feeling) once or twice every day until I healed! Once I returned home, my payment was processed promptly. All in all, it was a good experience and I love that they cover so much more than many others.
Canada
5 star review on 23 November 2023
Airline broke my surfboard
Airline broke my surfboard. Once I gathered all the documentation from the airline (hard part) was easy to submit and received full compensation. Will definitely use World Nomads again for future travels.
USA
5 star review on 17 November 2023
World Nomads provides great coverage...
World Nomads provides great coverage for an even better price. We recently had a claim and they resolved it quickly and we received our refund promptly.
USA
5 star review on 17 November 2023
Easy to use, good coverage for traveling climbers!
We needed coverage for a three week road trip in Europe. World Nomads offered what we needed and was easy to understand and purchase. One of our gear bags ended up getting lost during the trip and World Nomads helped us out without a fuss.
USA
5 star review on 16 October 2023
First time buying travel insurance
Bought a policy for Daughter travelling in 3 days time so I wanted swift, clear information about the levels of cover available. Giving 5 stars solely based on ease of the process so far and quick receipt of policy with associated documents. Also considered it to be a satisfactory price when checked against other quotes.
UK
5 star review on 22 September 2023
Highly Recommend WN
We have used World Nomads for about 14 trips since March 2020. Getting quotes is very easy. We have had to turn in 2 claims and the claims were readily reimbursed as promised. The online claim forms are easily completed as long as you have the required documentation (doctor's notes, receipts). The e-checks for reimbursement were sent in a timely manner. We have been very happy with this choice of insurance and will continue to use them. We also have recommended WN to many friends and travelers we meet.
USA
5 star review on 20 September 2023
Hassle-free claim process
I bought a policy for an 9 month trip to Malaysia and Vietnam. WN was a little bit more expensive, but provided a higher level of coverage. Unfortunately, my grandmother passed away while I was on this trip and I put in a claim for trip interruption and WN was great. Despite the fact that my country of residence was the UK and my grandmother lived in the US, WN covered my travel to the US for her funeral and back to Vietnam. The claim process was easy and straight forward and I received the payment very quickly (less than a month). The customer service reps I spoke to were very helpful. I would highly recommend WN for hassle-free travel insurance.
UK
5 star review on 31 August 2023
Excellent service, wouldn't use anyone else!
For the first time in all our travels we unfortunately both became unwell in Thailand resulting in having to get a doctor to our hotel on 2 occasions and the loss of 2 pre-booked tours. World Nomads were absolutely brilliant when we submitted our 2 separate claims, it was very easy and they paid both of the total amounts (less the $100 excess) into our bank account in less than a week. Very impressed!
Australia
5 star review on 10 August 2023
Happy Ending!
I never thought I’d actually have to file a claim with World Nomads. My iPhone was stolen off of me in the Milan train station despite my vigilance with all the pickpocket warnings — they are true magicians :( I notified World Nomads right away and from the start they made the claims process very easy. I’m sure having a police report of the theft (all in Italian) and phone receipt helped move the process along. From start to finish, my refund check was issued in less than two months’ time, which was very satisfactory to me. Thank you World Nomads. I’ve recommended you to friends who have recently purchased policies and will definitely be using you again on future travel!
USA
5 star review on 26 July 2023
High Standard of Service over Many Years
I have insured with Nomads for a number of years. They have always been easy and straightforward to deal with. Their claims assessment, in this case, has been very prompt.
New Zealand
5 star review on 25 July 2023
Easy to use
Easy to use. I needed to be sure I had insurance before I left the country. I signed up at the airport in Auckland. Zealand. Thanks World Nomads. Btw. World Nomads looked after me in 2014 when I had a brain injury, falling down stairs. I was completely sober. thanks World Nomads
New Zealand
5 star review on 22 July 2023
They are great!
I've used World Nomad for all my USA trips and every time they have been a great company that makes me feel secure when abroad :D Thank you!
Japan
5 star review on 26 June 2023
The cost of travel insurance was reasonable and well worth it.
The cost of travel insurance was reasonable, the claim adjuster was friendly and informative and the payout occurred in a timely and very fair fashion.
USA
5 star review on 24 June 2023
Buying Travel Insurance - YES!
I've been buying travel insurance through World Nomads for several years now and have always had a good experience. Only once was a claim denied and while I would have thought it would be covered, it was a lesson learned. Read each policy so you are clear. World Nomads offers a great service, timing, honest, helpful. I will continue to use their services.
USA
5 star review on 22 June 2023
World Nomads travel insurance is worth every penny
It really sucked to have to cancel our trip due to a sudden medical problem (a blown knee joint requiring knee replacement) but we were relieved we had taken out coverage through World Nomads. The online claims process worked well for us. We only had to contact a claims rep at the beginning to get answers to a couple of preliminary questions. The rep was professional & gave us accurate & complete information. World Nomads & Trip Mate resolved our claim in our favor in a reasonable amount of time, and covered about 90% of our losses. We found this result totally acceptable for our particular situation. We would recommend World Nomads to anyone and plan to use their travel insurance again -- once one of us recuperates from knee replacement surgery and is able to travel again!
USA
5 star review on 30 May 2023
Paid Claim in full
It took approximately 6 weeks to receive payment on our claim - but they paid it in full- including the portion of our prepaid tour that we missed, the rental cost of Airbnb to isolate and hotel for a plane delay.
USA
5 star review on 18 May 2023
International trip and Covid!
We purchased insurance for a trip to Italy (from the US) taken in 2022. At the end of our trip, one of us contracted Covid, and due to quarantine requirements as well as a negative test requirement for flying home, I lost my return flight cost and had some additional expenses. My travel mate flew home as scheduled, but I had to stay for another week. While it was a bit cumbersome, I was able to document my losses, and I was reimbursed by the insurance company within a few weeks for my new return ticket cost as well as an expensive ($210) taxi ride from Siena to the Florence airport. The new flight ticket cost was over $1500 one-way, so it was quite a relief to have it covered! The Italian government paid for the quarantine hotel and meals, so the insurance company lucked out on that. I’m really glad we had insurance for this trip. It was our first time ever needing it.
USA
4 star review on 18 May 2023
One of the most straightforward claims…
One of the most straightforward claims I have ever had to do. The Nomad team were constantly in touch following up and checking in to make sure we were getting the best care and providing information for further treatment. Highly recommended and will be using for any future travels.
Colombia
5 star review on 15 May 2023
World Nomads has proven to be an exceptional company
World Nomads has proven to be an outstanding company for aquiring travel insurance for my world travels. I have used World Nomads for several trips-- Europe, Latin America, and New Zealand--and soon to South Asia. The plans are cost effective and affordable and the customer service has been truly excellent during a recent claim process. The customer service representative was exceptionally helpful and knowledgeable, following up and responding to queries, and most importantly assisting to ensure that the reimbursement process was done expeditiously. I highly recommend World Nomads!
USA
5 star review on 04 May 2023
Only positive experiences with World Nomads
I have purchased trip insurance twice and it's very easy. One trip was canceled due to illness and the claim was also easy to submit. Took a few weeks but everything was taken care of to our satisfaction. We'll definitely purchase their insurance for future trips.
USA
5 star review on 25 April 2023
Motorcycle touring
The whole process was easy and as I wanted my adventure activities Insured ie Motorcycle touring, World Nomads came out the clear winner. Their description of what was and what wasn’t insured was a lot clearer and less convoluted than other companies I had looked at and the price was very competitive.
USA
5 star review on 19 April 2023
I have been using World Nomads for…
I have been using World Nomads for years. It is easy to choose the right insurance needed. Insurance is provided as soon as it is purchased. The cool-off period is also a very interesting and useful feature to increase the customers' piece of mind in case of changes in the planned trip.
Mauritius
5 star review on 14 April 2023
Got COVID while on an international…
Got COVID while on an international trip. We had to cancel a pre booked tour that was non—refundable. We got a verified test, submitted our documents as detailed on the claim page and we got the claim money in a few weeks!
USA
5 star review on 13 April 2023
After our flight was delayed to Cancun…
After our flight was delayed to Cancun due to mechanical issues, we ended up not only having to pay for an extra night at a hotel, but also lost money due to not being able to make it to our original hotel in time. World Nomads reimbursed us for both rooms! Always use them when I travel.
USA
5 star review on 30 March 2023
dental care cost was fully reimbursed
I needed urgent dental care while traveling, involving one diagnostic appointment and then two treatments. I submitted the claim after returning home. World Nomads fully reimbursed the cost of the dental care.
USA
5 star review on 29 March 2023
I forgot to purchase travel insurance…
I forgot to purchase travel insurance before I headed out; my aeroplan rewards travel only covers me for ten days ; I am travelling to visit my family here in Italy and World Nomad had my back. Great service. Great website. Smooth sign up online. Seamless communication. Super easy to get signed up and covered. I love these guys. I highly recommend them.E
Canada
5 star review on 27 March 2023
Claim processed in full, no questions
I had a larger medical claim reimbursed in full, no questions, despite paperwork in multiple languages and currencies. Extremely glad I opted to purchase this before my trip
USA
5 star review on 27 March 2023
Last Minute Flight Cancellations!
My wife and I had a last minute flight cancelation causing alot of headaches for us and another nights stay at an unplanned hotel. World Nomads insurance covered our expenses and troubles with no issue. I haven’t had to use the insurance policies that we always purchase before but World Nomads was easy to file a claim with. We will continue to use them for all of our adventure insurance needs!
USA
5 star review on 09 March 2023
Reactivity and Kindness of help center
Reactivity of help center (I couldn't use my visa credit card to pay my insurance on the website). Great kindness of the person who answer to my call; and she accepted to make great efforts to speak slow in English.
French Polynesia
5 star review on 16 February 2023
Reliable and Dependable!
Reliable! In the past when I unfortunately had to make a claim due a medical emergency, World Nomads were upfront, hassle free and covered the majority of my claim where possible.
South Korea
5 star review on 15 February 2023
Will never be without trip insurance again! Thanks WN!
Never put much thought into trip insurance before but decided going overseas with my bike and all the gear was worth the extra expense. And boy was I glad we did it! Long story short, after the trip, we filed a claim with World Nomads for the expenses incurred due to airline baggage lost/delayed. The claim submittal was easy and hassle free. And wouldn't you know, within 1-2 months we received our refund checks for the additional expenses. I am so stoked and satisfied with the customer service and ease of use with World Nomads. From now on, I will ONLY use them. I hope to never have these issues again, but for the price for the piece of mind, it is so worth it. If you are on the fence about getting coverage, just do it!
USA
5 star review on 13 February 2023
Great Customer Service
I had to change the coverage dates of my policy. When I was not able to add extra days on their website, I reached out with their customer service inquiry online. I had the most pleasant (and prompt) response. My issue was resolved quickly and to my satisfaction. I have been and will continue to recommend them on social platforms.
USA
5 star review on 30 January 2023
Malina was the most responsive customer…
Malina was the most responsive customer service rep I have ever worked with. She provided great answers and guidance on how to proceed with policies.
USA
5 star review on 17 January 2023
Fantastic product & service
Fantastic product & service, awesome customer service... such a value add to a holiday knowing Nomads got my back
Singapore
5 star review on 09 January 2023
I gladly recommend WorldNomads
I bought travel insurance in September, at that time I didn't know how valuable trip insurance can be if an unforeseen event occurs, because I never had any reason to make a claim. But unfortunately, unforeseen events can occur when you least expect them. So, I had to cancel my trip and I made a claim for the reimbursement of travel expenses. My claim was processed successfully, and I received reimbursement for travel expenses up to the maximum stipulated in the insurance certificate. For those who wrote that they have not yet received their medical or travel expenses reimbursement, I advise you to be patient with them, do not forget that AXA is a world-renowned insurance company and their decision are fair and impartial. Thank you WorldNomads for providing high-quality travel insurance and thank you AXA for handling my claim professionally. I gladly recommend insuring your trip with WorldNomads.
Great Britain
5 star review on 22 December 2022
Satisfied and will use again
Claim was processed pretty quick considering COVID times and the portal was easy to use.
USA
5 star review on 13 December 2022
I had to make a claim as my baggage got…
I had to make a claim as my baggage got lost. Was a simple process and immediate payment. These guys are a+++
Great Britain
5 star review on 11 December 2022
Nice user experience
Excellent user experience, easy to get insurance on any device, including mobile phone.
USA
5 star review on 21 November 2022
This is my second time with World Nomads
This is my second time with World Nomads. I appreciated the last assistance very much in Nepal. You are easy to access and fast on response! Thank you!
New Zealand
5 star review on 15 November 2022
All positive
Fast, easy to use and very fair prices. Relatively easy and honest claim system too. I’ve used several times and got money back when I was due.
Canada
5 star review on 13 November 2022
Incredible Empathy and Support
Empathy, support and incredible service at a very difficult time. Above and beyond! I’ve used World Nomads over the last 10 years and this is the first time I’ve needed to make a claim and they were amazing. Personal, calm and professional service. Could not recommend more.
Costa Rica
5 star review on 10 November 2022
Easy to use and understand
Easy to use and understand the travel insurance requirements.
Australia
5 star review on 18 October 2022
Always easy to setup
Seamless easy to setup insurance.
I like the ability to donate to worthy charities too.
Richard
Japan
5 star review on 12 October 2022
I have used World Nomads many times
I have used World Nomads many times. Thankfully, I have only had to make two claims. Both were handled with minimal hassle and appropriately paid. I will continue to use them and recommend them to others!
USA
5 star review on 20 September 2022
Great experience
We needed insurance for an expensive trip to Australia so we contacted a number of ins carriers. We ended up going with World Nomad because of the great pricing and customer service. They picked up the phone virtually right away and spent 30 minutes answering all our questions knowledgeably. It was such a great deal and experience, we bought the insurance the next day.
USA
5 star review on 11 September 2022
Travel delay claim- Easy processing
I had extend my stay in Lima by a night due to airline delays. My travel insurance covered travel delays and my extra night at my hotel was reimbursed within a couple months following my claim submission. Also, this was one of the few policies offering coverage for high altitude hiking. Would recommend World Nomads travel insurance.
USA
5 star review on 21 August 2022
Easy to buy insurance, simple claims process
I have used World Nomads several times, including a one-year trip worldwide. Unfortunately, we had to make claims for medical treatments and stolen items, which they promptly processed.
Canada
4 star review on 08 August 2022
Great service
Very quick and easy to buy travel insurance with great coverage at a good price! Love the follow up emails that remind that you can cancel free up to 10 days after purchase if you want to.
United States
5 star review on 12 July 2022
World Nomads is the right choice
World Nomads travel insurance is a great deal and can include coverage for extreme sports. And they're helpful and responsive when you need to make a claim.
United States
5 star review on 3 July 2022
I used Nomads several times
I used World Nomads several times. Then my trip on 2020 was cancelled due to the Pandemic. Although not covered, my communication with World Nomads to reconsider was promising, not outright rejection, in case my trip is re-scheduled by the agency. True enough, it is re-scheduled this year, 2022. World Nomad gave me a refund of my 2020 premium after I got a new insurance for the 2022 trip. Very considerate and responsive to customer-the way to go! Keep it up World Nomad. I will recommend you to my trip companions for their future travel plans.
United States
5 star review on 22 June 2022
We are getting ready to travel in 2023
We are getting ready to travel in 2023, so I don’t have any experience using the insurance and I hope we won’t need it when we are traveling. However, it was easy to purchase and we believe a great deal especially for times as they are today! You never know what is going to happen. It is nice to have some protection.
United States
5 star review on 11 June 2022
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamI broke my leg in Koh Samui
How World Nomads Travel Insurance helped when Anton's trip came to an end in Thailand
- As featured in:
As featured in:
Watch Anton's story
I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.
World Nomads customer from Iceland
How World Nomads helped
-
Hospital treatment
Anton required surgery after breaking his leg and wrist in a fall while traveling in Thailand. We called Anton daily to check on his progress and once cover was confirmed, we took care of his medical bills and his hospital admin.
-
Escorted flight home
After his surgery, Anton couldn’t travel back to Iceland without help, so we sent Luke from our Emergency Assistance Team to Thailand to meet him while in hospital. Luke was also there to help Anton carry his bags and escort him home on the plane to Iceland.
-
Reimbursement for unused flights
Anton had paid for multiple flights to continue his journey across Asia, so we reimbursed him for the cost of the unused flights when his adventure was unexpectedly cut short.
Traveler's country of residence: Iceland
Destination: Thailand
Claim paid: €34,010.73 (Euros)
If you’re injured in an accident while traveling, you can be covered for emergency medical treatment including: hospitalisation, day surgery and out-patient treatment, visits to registered medical practitioners, access to prescribed medicines, and medical evacuation including air ambulance. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage before you buy.
Need to make a claim?
All World Nomads claims are different and will depend on your specific circumstances. If you need to find any information on claims, you can find it in your policy wording which explains what’s covered and what’s not covered, and which conditions, limits and exclusions apply.
Please get in touch if you have any questions about coverage or visit our Make a Claim page if you need help to make a claim.
Why you should consider travel insurance
We get it, the last thing you want to think about when planning your holiday is what could possibly go wrong, and having to buy travel insurance. However, travel insurance could pay off in more ways than one, such as if you end up in hospital or are caught in unexpected events when visiting a far-away land.
Here's why you should consider World Nomads travel insurance for your next trip.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy seriously hurt?
- Has a bushfire damaged your home?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team