Photo © Jarana Creatives/Getty

Travel insurance when visiting Portugal

Learn more about World Nomads travel insurance for your travel across Portugal.

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If you’re planning a holiday to Portugal to experience the historic city centres of Lisbon and Porto, pristine beaches like Praia da Rocha in Portimao, wine tours in the Douro Valley, majestic castles in The Alentejo region and culinary experiences throughout this impressive European country, it’s a smart move to buy a travel insurance policy from World Nomads to protect your trip investment. And don’t forget about your health and your baggage. World Nomads plans offer out-of-country emergency medical coverage and baggage insurance.

Your World Nomads policy may include coverage for:

SRua Garrett at night
Rua Garrett at night, Lisbon, Portgual. Photo credit: Getty Images / Renaud Visage

What should you look for in a travel insurance policy for a trip to Portugal?

An emergency situation affecting your travel plans could spell disaster for you and your pocketbook. What would happen if you or an immediate family member suddenly became sick, and you had to cancel your trip? What would you do if a pickpocket swipes your phone while you’re enjoying the sights and sounds of old town Sintra? Travel insurance is designed to cover losses resulting from these types of unforeseeable and emergency circumstances.

A travel insurance plan that includes trip cancellation and interruption coverage can help protect your travel investment and should also provide cover for your baggage and personal effects and emergency medical cover in case you become sick or injured while on your trip. Travel insurance does not cover everything so make sure you read your policy to ensure it meets your needs.

A World Nomads policy can help provide you with:

Trip cancellation and interruption coverage

It’s common to have to put down deposits on lodging, tours, excursions, and transportation because so many Canadian travellers visit Portugal. Travel insurance may protect your non-refundable and prepaid outlays should you need to cancel your trip because of a covered reason listed in your policy, like a sick parent.

Lost, stolen or delayed baggage coverage

World Nomads Standard and Explorer Plans offer cover for loss, theft or damage to baggage and personal belongings and sporting equipment. The policy limit will depend on the policy you choose to purchase. Upon arriving to Porto from Toronto to start your trip, if your luggage doesn’t arrive at the airport, it will be upsetting. However, our assistance services team can help you with emergency travel problems including luggage tracing. And your travel insurance policy may provide reimbursement for the replacement of necessary personal effects if your baggage is delayed by your airline or ground carrier for 12 hours or more while you are on your trip.

World Nomads travel insurance may also provide reimbursement towards the cost to replace lost or damaged baggage and personal belongings, including lost or damaged sporting equipment. Your personal belongings also may be covered if stolen while travelling in Portugal. For example, if you’re on a city tour in Lisbon, and your watch is swiped in a crowded shopping area, you may be reimbursed for this loss.

When you realize your baggage or belongings have been delayed, lost or stolen, get a report from your airline, tour operator or local police. You will need this report when you file a claim. Hold on to any related receipts. Keep in mind there could be a waiting period before your benefits kick in. Be sure to read your travel insurance policy as it will outline exclusions, per item limits and how depreciation may impact your reimbursement.

To be best protected, keep your personal belongings near you at all times. Store valuables like credit cards and travel documents in a money belt or cross-body bag, and don’t draw attention by wearing expensive jewellery. You have a duty of care to protect your belongings. For instance, if you leave your cell phone in a washroom while drinking in excess in Lisbon, your travel insurance probably won’t cover this type of loss.

Lagos beach in Algarve, Portugal
Lagos beach in Algarve, Portugal. Photo credit: Getty Images / Carol Yepes

Overseas emergency medical coverage

When in Portugal, having overseas medical insurance is a good idea in case you become sick or get injured. It’s important to understand that Canada and Portugal do not have reciprocal healthcare agreements. Out-of-country medical treatment can be expensive, so buying overseas emergency medical insurance for travel to Portugal is recommended. World Nomad’s travel insurance plans include emergency medical coverage for injury and sickness. Coverage may include such things as the cost of a visit to a local doctor, hospital expenses, ambulance transportation and emergency evacuation and repatriation if recommended by your treating physician. So if you cut your foot on a beach in Praia de Tavira, Algarve, the emergency medical coverage in your World Nomads travel insurance policy may cover your medical expenses.

For information on COVID-related coverage, read our Travel Insurance & Covid-19 article.

24/7 Emergency Assistance

Handling a medical emergency is unsettling, but with a World Nomads travel insurance policy, you’re not alone. Our 24/7 Emergency Assistance Team may help you to identify appropriate medical care, act as a liaison with medical providers, and assist with arrangements including upfront payment of medical care if deemed necessary. We can also assist with translation services.

Elevador da Bica funicular in Lisbon, Portugal
Elevador da Bica funicular in Lisbon, Portugal. Photo credit: Getty Images / Alexander Spatari

Coverage for sports and recreational activities in Portugal

If you’re headed to Lagos to kayak, or you’re planning a guided bicycle tour in the Alentejo region, World Nomads offers travel insurance coverage for 150+ activities and sports. List your planned activities when you purchase your policy. You’ll have the option to upgrade your policy for more adventurous pursuits. Reach out to us if you need help with policy choices, we’re happy to assist.

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions, just ask us.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Tony Anderson/Getty

Travel Insurance for South America

Explore this continent’s rich tapestry of destinations and promise of adventure

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Getting away from the gringo trail (the tourist hotspots) and discovering a more authentic South America will make for holiday memories that will stay with you long after you return home to Canada. Whether you visit Chile’s Marble Caves, explore Lamas Castle in Peru, or take in the stunning Hill of Seven Colors in Purmamarca (locals call it the Hill of Seven Skirts), South America has an array of experiences for the adventurous traveller.

When traversing this amazing continent, travel insurance can come in handy if unexpected roadblocks are thrown in your path, with a 24/7 Emergency Assistance Team on hand to assist with emergencies and a range of travel insurance benefits.

Read on to find out more about the benefits many of our travellers find helpful when they’re in South America.

Santiago, Chile
Costanera tower and city skyline, Santiago, Chile. Photo credit: Getty Images / Ruben Earth

What’s covered?

World Nomads offers two travel insurance plans, the Standard Plan and the Explorer Plan, which can support Nomads on their South America journey - benefit limits vary between the plans so it’s worth considering which activities you plan to do and which plan will suit you best.

Lost, stolen or delayed baggage cover

Overseas travel can bring all kinds of unexpected surprises, from the sheer deliciousness of a street vendor’s pao de queijo (cheese bread), to the less-than-welcome surprise of the theft of your wallet and passport while you sleep, or having your luggage lost by your airline carrier. World Nomads travel insurance offers baggage cover that can help keep your holiday on track.

Coverage includes:

  • Baggage and personal effects, including sporting equipment, lost or damaged by your transportation carrier
  • Stolen bags or personal belongings that are reported to the authorities
  • Theft or damage of travel documents such as passports and visas
  • Baggage delayed for more than 12 hours

Be sure to keep your receipts as you will need them in order to submit a claim for reimbursement under the policy.

Buenos Aires, Argentina The obelisk on Ave 9 de Julio in Buenos Aires, Argentina. Photo credit: Getty Images / Andrew Peacock


Overseas emergency medical insurance

World Nomads travel insurance plans include cover for emergency medical expenses. Our plans offer cover for emergency medical coverage for injury or sickness, ambulance transportation and emergency medical evacuation.

You must be covered under your Canadian Government Health Insurance Plan (GHIP) for the entire duration of your trip to be eligible for the maximum emergency medical expenses benefit under the policy.

If you are a solo traveller and you’re admitted to hospital for three days or more, your policy provides cover up to the maximum limit for a bedside companion’s travel (round trip airfare) and subsistence (accommodation, meals, essential calls and taxis for up to 10 days).

Access to our 24/7 Emergency Medical Assistance team around the clock

Canadians have access to our assistance team 24 hours a day, seven days a week. They can help you access medical treatment and assistance and get help if you need it. Note that you must notify our medical assistance team before you have any emergency medical treatment and before any surgery.

The LiveTravel™ service team can also help you with emergency travel problems such as after-hours travel services, rebooking flights, hotel reservations, ground transportation and luggage tracking.

Cover for activities and sports when in South America

South America offers adventures galore. However, if you’re planning to go whitewater rafting on the Mendoza River or glacier walking on the Perito Moreno Glacier, travel insurance could help you if you have an accident by covering some medical expenses.

World Nomads offers cover for more than 150 sports, activities, volunteer and work experiences under both the Standard Plan and the Explorer Plan. When you purchase your policy, be sure to list any activities you think you will be doing to make sure you're covered. Some adventure, sports, work or volunteer activities may require you to pay an extra premium. If something goes wrong while participating in an activity, sport or adventure, the cover that may be available includes:

  • Emergency Medical Expense
  • Evacuation and Repatriation
  • Travel Accident
  • Trip Interruption

If you’re not sure if a sport or activity is covered, please contact us to find out.

World Nomads Explorer and Standard policies will cover expenses up to a capped limit, including the cost for a medical escort if you’re severely injured and need to be transported home. Check your policy for details.

Botafogo bay, Rio de Janeiro
Botafogo bay, Rio de Janeiro, Brazil. Photo credit: Getty Images / Andre Pinto

What’s not covered?

Understanding what’s not covered is just as important as knowing what your insurance does cover you for.

For example, some things that won’t be covered by the Standard or the Explorer policy include:

  • Lost baggage without a theft report
  • Gear that was stolen from an unattended car (even if it was locked)
  • Medical evacuation or repatriation for any incidents related to drug or alcohol abuse, or that is not pre-authorized by a physician

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions about your coverage, just ask us.

Safety tip Try to stick to well-lit areas at all times and avoid travelling alone. This may help safeguard you against armed robbery which unfortunately can be a risk. But if the unthinkable happens, and you are a victim of theft, don’t try to fight off armed attackers. Your life and your safety is paramount; your things can be replaced, you can’t. Contact the local authorities immediately for assistance. In the event of a theft, burglary or robbery, make sure you obtain a copy of the police report as you will need this for any claims you make under your policy.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Tuul & Bruno Morandi/Getty images

Travel insurance for Thailand

Turquoise waters, vibrant culture, lush jungles and Tuk Tuks

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The Land of Smiles attracts scores of sun-seeking British tourists every year. Drawn to the tropical conditions, white sandy beaches, fabulous food, the Full Moon parties, and chaotic appeal of the cities like Bangkok, it’s not hard to see why Thailand rates so highly with British travellers.

Man on boat, Thailand
Ko Phi Phi Don, Krabi. Photo credit: Getty / Marco Bottielli

What's covered

World Nomads has two plans - Standard and Explorer - each of them providing cover for a multitude of activities including hiking, kitesurfing, kayaking, surfing and diving.

We also offer cover for key events such as:

  • Medical evacuation and repatriation back to the UK
  • Cancellation/trip interruption
  • Emergency overseas medical
  • Delays or missed flights
  • Lost, stolen or damaged baggage
  • Coronavirus-related events

Traveller tip 1: UK travellers aged 18 or over can enter via Thailand Pass, and must have a Covid vaccination certificate, have been fully vaccinated for at least 14 days before travel. The requirement to take a PCR test before you leave the UK has now been dropped, and instead you are encouraged to take antigen self-tests during your stay. For more information on travelling to Thailand from the UK go to the UK government's FCDO website.

Floating market, Thailand
Aerial view of floating market. Photo credit: Getty / Siwabud Veerapaisarn / EyeEm

How can travel insurance help when visiting Thailand

We know the Brits love their cocktails by the beach, island-hopping explorations, and wildlife encounters, but as much fun as a trip to Thailand always is, it is just as important to consider what could go wrong and be prepared for that as best as any traveller can. The following is a list of travel insurance considerations:

  • Activities and sports cover: Whether its snorkelling, kayaking, hiking, and cycling our policies may cover you for more than 150 activities you may wish to try while in Thailand. We know Brits are an adventurous bunch, and so long as you are with a professional, and adhere to the conditions, instructions, etc, you may be covered.
  • Access to our 24/7 Emergency Assistance Team: We know that when travelling in a foreign country, things can get lost in translation. That’s why we have a 24-hour assistance team available to you for the entirety of your trip. Whether you have a query about your cover, the procedures you need to follow if something goes wrong, or you just want to find out about medical providers where you are, the team can assist you.
  • Cover for baggage / personal belongings: World Nomads plans offer cover to UK residents for luggage and personal gear. If your baggage is delayed between Heathrow and Bangkok, we may be able to help you with necessities. Same goes for any gear that may be damaged, stolen or destroyed during your travels, so long as it wasn’t a result of recklessness or negligence. Under the Explorer plan, the policy covers accidental loss or theft of your own money while on your person or stolen from a locked safety deposit box. Unfortunately, we don't cover your activity and sports gear while it's in use.
  • Medical emergencies: No one plans to injure themselves or spend more time in bed than out exploring the sights; that’s the last thing we want. World Nomads can assist with emergency medical transport, evacuation, and repatriation if you’re medically unfit to continue your travels. Terms and conditions apply.
  • Covid 19 and travel insurance: Both our Standard and Explorer plans offer cover for emergency medical assistance should you fall ill with Coronavirus while abroad. It is worth noting though that the Explorer plan factors in cancellation and curtailment before and during your trip as a result of a coronavirus diagnosis. Not only that, if mid-trip you find your pre-booked accommodation is no longer available due to deep cleaning, or you’re unable to board a plane because your suspected of having Covid, we may be able to help recoup some of the costs. On-trip personal quarantine costs as a result of your diagnosis are also considered under our Explorer plan.

Traveller tip 2: It is important that British tourists visiting Thailand understand that a World Nomads policy is not a private medical insurance (PMI) policy and will not cover all your medical expenses, particularly not for those considered unnecessary by our medical specialists.

Motorbike traffic
Motorbike traffic in Bangkok. Photo credit: Getty / Leo Patrizi

What to look out for when travelling around Thailand

Most travellers let their hair down when they head abroad, sometimes so much so that they often forget that they’re in a foreign country and need to always keep their heads in the game.                                                                                                                 

  • Theft: British travellers need to be aware that pickpockets and bag snatchers are active all over Thailand, so be mindful of your personal belongings when travelling in open transport like Tuk Tuks and don’t think a short nap on a bus is without its risks, especially if you haven’t secured your belongings.
  • Drink spiking: Be diligent about not accepting drinks from strangers in bars and don’t leave glasses and cups unattended. Drink spiking has been reported in Thailand, particularly during Full Moon parties. Not only can an incident like this ruin your holiday but it has in the past led to severe illness.
  • Fraud: Think twice before handing your passport to a third party; it’s risky and losing sight of your passport is a big no-no anywhere. Keep a keen eye on your debit and credit cards during transactions, always use an ATM within a bank and keep your PIN to yourself. Skimming is an issue across Thailand, so if something looks untoward, wait and find another option.
backpacker in Khaosan Road
Backpacker in Bangkok, Thailand. Photo credit: Getty / Krisanapong Detraphiphat

What's not covered

  • Costs associated with ignoring UK Government travel warnings or advice. This includes travelling to an area where there is a ‘Do Not Travel’ or ‘Avoid Non-essential Travel’ alert; and/or choosing to remain in a country after such a warning has been issued.
  • Medical expenses incurred in the UK.
  • Any costs associated with a pre-existing medical condition, unless otherwise stated in your policy.
  • Travelling against medical advice.
  • Stolen, lost or damaged personal belongings that were left unattended.
  • Injury or damage caused by drug abuse or alcohol misuse.
  • Participation in a sport or activity not listed in the Policy Wording or agreed by World Nomads where you haven’t paid the required additional premium.

If you have a specific question about World Nomads insurance, please visit our online Help Center or contact us.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

 

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Tony Anderson/Getty

Travel Insurance for South America

Learn more about World Nomads travel insurance for your trip across South America.

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  • Trusted by:

South America is home to some of humanity’s oldest treasures as the home of the ancient Incans and Aztecs. But it offers much more than ancient wonders, with a rich tapestry of destinations and promise of adventure from the legendary Galapagos islands and beaches of Valparaiso.

Travel insurance can be the safety net that helps when things don’t go to plan while traversing this spectacular continent, with a 24/7 Emergency Assistance Team available and travel insurance benefits.

Travel Insurance can offer cover for:

Santiago, Chile
Costanera tower and city skyline, Santiago, Chile. Photo credit: Getty Images / Ruben Earth

What’s covered?

When traveling through South America World Nomads offers two travel insurance plans, the Standard Plan and the Explorer Plan.

Both plans offer cover for things such as lost baggage and emergency medical evacuation, however, the Explorer Plan offers higher benefit limits and cover for a wider range of activities. If you know you’re planning to tackle some adventure sports, check our list of activities to decide which travel insurance policy best suits your needs.

If your checked-in bags are delayed by 12 hours or more, you may be able to buy some essentials to last until your bags are returned and claim those costs against your insurance policy. These essentials will include a t-shirt, underwear, socks, toiletries, and/or pajamas. They do not include designer clothes or glamorous evening wear. Make sure to review your benefit limits for baggage delay.

South America offers adventures galore, but if you’re planning to go white-water rafting on the Mendoza River or glacier walking on the Perito Moreno Glacier and an accident happens, travel insurance could help with reimbursement of medical expenses or the cost of evacuation should a physician advise it’s necessary.

Buenos Aires, Argentina
The obelisk on Ave 9 de Julio in Buenos Aires, Argentina. Photo credit: Getty Images / Andrew Peacock

What should I look out for when traveling to South America?

Getting away from the gringo trail (the tourist hotspots) and discovering a more authentic South America will make for holiday memories that stay with you long after you return State-side.

Whether you visit Chile’s Marble Caves, explore Lamas Castle in Peru, or take in the stunning Hill of Seven Colors in Purmamarca, (locally called the Hill of Seven Skirts), South America has an array of experiences for the adventurous traveler.

However, whenever you leave the US to travel overseas there are risks and travel insurance isn’t designed to cover everything so understanding what your policy covers you for is important. Make sure your valuables are safe and kept on you at all times, particularly while traveling on public transport. Pickpockets and thieves operate in many areas throughout South America so taking all reasonable precautions to keep your belongings safe will help with any claim if theft happens to you.

Also, unfortunately, armed robbery can be a risk. Stick to well-lit areas at all times and avoid traveling alone. But if the unthinkable happens, your life and your safety is paramount so don’t try to save your wallet if it means risking your life. Your things can be replaced, but you can’t.

  • Cover for activities and sports when in South America
    Hiking to Choquequirao through the cloud forest above the Apurimac River is a glorious way to explore Incan civilisations, but you’ll need to know the height of your hiking trail to make sure you’re covered by the right policy – up to 19,685 feet is covered by the Standard Plan but up to 22,965 feet requires the Explorer Plan.
    It’s advisable that you plan the sports and activities that you’re doing and then check the list of covered activities to see if you need the Standard Plan or the Explorer Plan.
    If you’re injured and require medical evacuation, or even repatriation back to the US, a physician must certify that emergency evacuation is necessary before cover will kick in.
  • Access to our 24/7 Emergency Assistance team around the clock
    US residents have access to Generali Global Assistance 24 hours a day, seven days a week, 365 days a year from anywhere in the world.
    When you call (call collect from anywhere in the world), make sure you have your policy number and a contact number for where you are so we can help.
  • Overseas medical insurance and cover for Coronavirus-related events
    There’s no denying that the way we travel has changed following the impact of coronavirus. It may be helpful to know that World Nomads emergency medical travel insurance offers cover for things such as unexpected sickness that prevents you from beginning or continuing your trip, helping with pre-paid non-refundable trip costs. You can read more about coverage for Coronavirus related events.
  • Lost, stolen or delayed baggage cover
    Overseas travel can bring all kinds of unexpected surprises and traveling to South America is no different – the sheer deliciousness of a street vendor’s pao de queijo (cheese bread), the kindness of a helpful stranger, the beauty of a beach sunrise. These are the moments you will remember. But it’s important to be prepared for everything – the theft of your wallet and passport while you sleep, your rental car being damaged or stolen while you hike an Incan trail, or the garden variety luggage being lost by your airline carrier. World Nomads travel insurance offers cover for many of life’s unexpected and unwelcome surprises.
    A few tips that will help you include making sure you make a police report as soon as you discover the theft. Without a report the insurance claim can’t be considered. Also, make sure you keep receipts for everything to help with your claim.
Botafogo bay, Rio de Janeiro
Botafogo bay, Rio de Janeiro, Brazil. Photo credit: Getty Images / Andre Pinto

What’s not covered?

Understanding what’s not covered is just as important as knowing what your insurance does cover you for. Things that won’t be covered by travel insurance include:

  • Lost baggage without a loss or theft report
  • Prescribed medications
  • Gear that was stolen from an unattended car (even if it was locked)
  • Medical evacuation or repatriation for any incidents related to drug and alcohol abuse, or that is not pre-authorized by a physician
  • Medical costs related to a pre-existing condition
  • Not having visas or passports issued on time or properly fulfilling the entry requirements of your destination.
  • Fear of travel – you’re not feeling secure about a situation developing in the destination where you’re booked.
  • Travel restrictions at your trip destination or warnings issued by the US Department of State.

If you’ve any questions, or are unsure if something is covered, please contact us for more information.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Pakin Songmor

Travel Insurance when visiting Thailand

Turquoise waters, vibrant culture, lush jungles and Tuk Tuks

    Trusted by:

  • Trusted by:

Thailand should be on every global travelers’ radar as it offers a mix of white sand beaches, ornate temples, and lush forests. With so much to explore, you may want to consider the benefits of travel insurance for you and your travel companions.

With World Nomads, you can buy travel insurance as soon as your trip is locked in and you're ready to go, or while you're on the road traveling around Thailand.

What’s Covered

World Nomads has two plans which cover an array of activities ranging from mountain biking to snorkelling, hiking, kayaking, surfing, scuba diving and more. Depending on your Country of Residence and the plan you choose, World Nomads plans offer cover (up to the benefit limits) for:

  • Emergency medical: overseas emergency medical expenses at a hospital or medical centre if you suffer an unexpected injury or illness while in Chiang Mai.
  • Evacuation: approved overseas emergency medical evacuation to the most appropriate medical facility for treatment or repatriation back to your country of residence. Emergency transport is subject to approval from the 24-hour Emergency Assistance team.
  • Trip cancellation: has a sick or injured traveling companion put a stop to your Thailand trip?  Your plan may be able to recover the unused, non-refundable travel expenses.
  • Gear protection: had your camera stolen while trekking in Thailand? Our gear coverage can help with replacing belongings swiped from under your nose. You’ll need a police report to submit with your claim as well as copies of the original receipts and supporting documentation.
  • Lost, stolen, or damaged baggage cover: we offer cover for baggage and items which you take with you or buy during your trip if they are stolen, damaged or destroyed, or if lost or damaged by a carrier. You must report all theft or loss to the police as well as to the common carrier, service provider or other local authority as soon as possible.
  • Coronavirus cover: we offer cover for some Coronavirus related events. To find out more click here.

Traveler tip 1: if you’ve suffered a theft, get a Property Irregularity Report or other incident report from the carrier so you can submit it with your claim, as well as a police report. You should also have copies of the original receipts for your valuables and any luggage tickets.

Why should I consider insurance for Thailand?

World Nomads has two travel insurance plans to choose from, Standard vs Explorer. Both plans can help if you suddenly up in hospital with a bad case of food poisoning, or if you’ve had bags or valuables stolen. A worst-case scenario is if you are badly injured and need to be repatriated back to your Country of Residence as this can be very costly.

Traveler tip 2: To travel to Thailand, you’ll need to seek permission using the Royal Thai Government’s online platform – Thailand Pass and be approved before entering. Requirements for a Thailand Pass include a vaccination certificate, a negative COVID test from three days before departure and travel insurance with a minimum coverage of US$50,213 (AUD$70,000). For the latest Thailand travel alerts and restrictions click here.

What to look out for when traveling around Thailand

Beware theft and pickpockets

While Thailand is amongst the safest places to travel, there is always the chance that you could be the victim of a theft. Make sure you keep a copy of your receipts as you’ll need proof of ownership for any claims should your items get stolen. All World Nomads travel insurance plans will have some baggage coverage if your bags and valuables are stolen or damaged. However, with any insurance plan, benefit limits, conditions and exclusions may apply.

Keep an eye on your gear 24/7

It’s very important that you NEVER leave your valuables out of sight. You can find out more about our travel cover for tech gear and other high value items hereMake copies of all key documents such as, passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets, and keep them separate from the originals so you’ll have proof of purchase if the originals go missing. Exercise caution in crowded areas and on public transport; padlocking your bags to the luggage rack if you’re on an overnight train or bus is always a good idea.

Surviving Thailand’s food markets

You're going to find a variety of delicious food while traveling in Thailand, but food preparation standards can vary. Gastro and its unpleasant side effects are one of the more common medical complaints our travelers have experienced while in Thailand.

Our 24/7 Emergency Assistance team can help you find a doctor, particularly useful in Thailand’s remote areas, where access to medical care is harder to come by. If your illness is serious, the team can arrange for an emergency evacuation. Hospitals in Thailand (especially around Bangkok or Phuket) are well-equipped to treat you even if they may seem less modern than facilities you’d find at home.

Here are some simple actions that can help in case of gastro:

  • Always wash your hands before and after eating or use a hand sanitizer.
  • Never eat anything that's been sitting around, even for a short while.
  • Don't drink tap water in Thailand – stick to bottled, boiled, filtered, or treated water.
  • If you lose more fluids than you can keep down, seek help and use rehydration sachets.

Riding Motorbikes and Scooters

It’s easy to rent a motorcycle, so it’s not surprising that we see everything from exhaust pipe burns to extreme injuries caused by crashes, which can sometimes be fatal.

If you choose to ride, be sure to select a travel insurance plan that covers motorbike and scooter use.

Depending on your Country of Residence and the plan you’ve selected, we may offer coverage for global travelers hurt in motorcycle accidents for:

  • Emergency medical expenses for treatment at the hospital or by a doctor at the local medical centre.
  • Evacuation to more suitable medical facility if it’s urgent, medically necessary and if you’re fit to travel.
  • Repatriation if you’re seriously ill or injured and unable to continue your trip.

For your coverage to take effect, certain conditions apply:

  • You must have a valid driver’s license from your country of residence and as required in the relevant country where you're traveling.
  • You need to comply with local laws and safety practices (wear a helmet, obey speed limits, and don’t drive drunk).

Traveler tip 3: if you’re intending to rent a car or motorbike you must check the licensing and local laws for the country you’re going to. You must also be adequately insured elsewhere, as you are not covered under this insurance for third party liability in respect of any mechanical or motorized vehicle.

If you need medical treatment, evacuation, or repatriation, you or a travel companion MUST contact our 24-hour Emergency Assistance team as soon as possible. Limits and exclusions to coverage will apply so read your policy carefully for full details.

For more details, or if you have a specific question about World Nomads insurance, please visit our online Help Center or contact us.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.


Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Pakin Songmor

Travel Insurance when visiting Thailand

Turquoise waters, vibrant culture, lush jungles and Tuk Tuks

    Trusted by:

  • Trusted by:

Thailand has something to offer budding Kiwi adventure seekers, from the idyllic Islands of Phi Phi, Koh Samui and Ko Tao to the wonderous floating markets of Amphawa in Chiang Mai. If you’ve got your sights set on Thailand, you should consider travel insurance if the unexpected happens.

With World Nomads you can buy travel insurance as soon as your trip is locked in and you're ready to go, or while you're on the road travelling around Thailand.

What’s Covered

World Nomads has two plans which cover an array of activities ranging from mountain biking to snorkelling, hiking, kayaking, surfing, scuba diving and more.  We also offer cover for other key events such as:

  • Medical evacuation and repatriation back to New Zealand
  • Cancellation/trip interruption
  • Emergency overseas medical costs
  • Delays or missed flights
  • Lost, stolen or damaged baggage
  • Travel delay/curtailment.

Why should I consider insurance cover for Thailand?

When in Thailand, World Nomads has two travel insurance plans to choose from, Standard vs Explorer. Both plans can help if you end up in hospital with a bad case of food poisoning, or if you’ve had bags or valuables stolen. A worst-case scenario is if you are badly injured and need to be repatriated back to New Zealand as this can be very costly.

Traveller tip 1: to travel to Thailand, you’ll need to seek permission using the Royal Thai Government’s online platform – Thailand Pass and be approved before entering. Requirements for a Thailand Pass include a vaccination certificate, a negative COVID test from three days before departure and travel insurance with a minimum coverage of $NZ73,917 (AUD$70,000).

For the latest Thailand travel alerts and restrictions click here.

What to look out for when travelling around Thailand

Beware theft and pickpockets

While Thailand is amongst the safest places to travel, there is always the chance that you could be the victim of a theft. Make sure you keep a copy of your receipts in case you intend to make a claim. All World Nomads travel insurance plans will have some baggage coverage if your bags and valuables are stolen or damaged. However, with any insurance plan, benefit limits, conditions and exclusions may apply.

Traveller tip 2: if you’ve suffered a theft, get a Property Irregularity Report or other incident report from the carrier so you can submit it with your claim, as well as a police report. You should also have copies of the original receipts for your valuables and any luggage tickets.

Keep an eye on your gear 24/7

It’s very important that you NEVER leave your valuables out of sight. You can find out more about our travel cover for tech gear and other high value items hereMake copies of all key documents such as, passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets, and keep them separate from the originals so you’ll have proof of purchase if the originals go missing. Exercise caution in crowded areas and on public transport; padlocking your bags to the luggage rack if you’re on an overnight train or bus is always a good idea.

Surviving traveller's diarrhea

You're going to find a variety of delicious food while traveling in Thailand, but food preparation standards can vary. Gastro and its unpleasant side effects are one of the more common medical complaints our travellers have experienced in Thailand.

Our 24/7 Emergency Assistance team can help you find a doctor, particularly useful in Thailand’s remote areas, where access to medical care is harder to come by. If your illness is serious, the team can arrange for an emergency evacuation. Hospitals in Thailand (especially around Bangkok or Phuket) are well-equipped to treat you even if they may seem less modern than facilities you’d find at home.

Here are some simple actions that can help save you in case of gastro:

  • Always wash your hands before and after eating or use a hand sanitizer.
  • Never eat anything that's been sitting around, even for a short while. Try to pick clean, fly-free food stalls that have a lot of people at them.
  • Don't drink tap water in Thailand; stick to bottled, boiled, filtered, or treated water. Most restaurants use ice from ice factories which use purified water.
  • Gastro can turn deadly quickly if you lose more fluids than you can keep down. Seek help and use rehydration sachets.

Riding Motorbikes and Scooters

It’s easy to rent a motorcycle, so it’s not surprising that we see everything from exhaust pipe burns to injuries caused by horrific crashes, which can sometimes be fatal.

If you choose to ride, be sure to select a travel insurance plan that covers motorbike and scooter use.

World Nomads coverage for travellers hurt in motorcycle accidents may include:

  • Emergency medical expenses for treatment at the hospital or by a doctor at the local medical centre.
  • Evacuation to more suitable medical facility if it’s urgent, medically necessary and if you’re fit to travel.
  • Repatriation if you’re seriously ill or injured and unable to continue your trip.

For your coverage to take effect, certain conditions apply:

  • You must have a valid driver’s license from your home country and as required in the relevant country where you're travelling.
  • You need to comply with local laws and safety practices (wear a helmet, obey speed limits, and don’t drive drunk).

Traveller tip 3: if you intend to rent a car or motorbike you must check the licensing and local laws for the country you’re going to. You must also be adequately insured elsewhere, as you are not covered under this insurance for third party liability in respect of any mechanical or motorised vehicle.

If you need medical treatment, evacuation, or repatriation, you or a travel companion MUST contact our 24-hour Emergency Assistance team as soon as possible. Limits and exclusions to coverage will apply so read your policy carefully for full details.

For more details, or if you have a specific question about World Nomads insurance, please visit our online Help Center or contact us.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

 

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Pakin Songmor

Travel Insurance when visiting Thailand

Turquoise waters, vibrant culture, lush jungles and Tuk Tuks

    Trusted by:

  • Trusted by:

Thailand, with its white sand beaches, beautiful temples, and island hideaways is a top destination for Aussies looking to unwind. Although Thailand is a friendly country that welcomes many visitors each year, the unexpected can happen on a trip here, which is why you should consider buying travel insurance.

With World Nomads, you can buy travel insurance as soon as your trip is locked in and you're ready to go, or while you're on the road travelling around Thailand.

What’s Covered

World Nomads has two plans which cover an array of activities ranging from mountain biking to snorkelling, hiking, kayaking, surfing, scuba diving and more.  We can offer cover for other key events such as:

  • Medical evacuation and repatriation back to Australia
  • Cancellation/trip interruption
  • Emergency overseas medical
  • Delays or missed flights
  • Lost, stolen or damaged baggage
  • Travel delay/curtailment.

Why should I consider insurance coverage for Thailand?

World Nomads has two travel insurance plans to choose from, Standard and Explorer. Both plans can help if you end up in hospital with a bad case of food poisoning, or if you’ve had bags or valuables stolen. A worst-case scenario is if you are badly injured and need to be repatriated back to Australia, as this can be very costly.

Traveller tip 1: to travel to Thailand, you’ll need to seek permission to enter the country using the Royal Thai Government’s online platform – Thailand Pass. Requirements for a Thailand Pass include a vaccination certificate, a negative COVID test taken three days before departure and travel insurance with a minimum coverage of AUD$70,000.

What to look out for when travelling around Thailand

Beware of theft and pickpockets

While Thailand is a relatively safe place to travel, there is always the chance that you could be the victim of a theft. Make sure you keep a copy of your receipts, as you’ll need proof of ownership to make a claim should your items get stolen. All World Nomads travel insurance plans will have some baggage coverage if your bags and valuables are stolen or damaged. However, with any insurance plan, benefit limits, conditions and exclusions may apply.

Keep an eye on your gear 24/7

It’s very important that you NEVER leave your valuables out of sight. You can find out more about our travel cover for tech gear and other high value items hereMake copies of all key documents such as passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets, and keep them separate from the originals so you’ll have proof of purchase if the originals go missing. Exercise caution in crowded areas and on public transport. Padlocking your bags to the luggage rack if you’re on an overnight train or bus is always a good idea.

Traveller tip 2: if you’re a victim of theft, get a Property Irregularity Report or other incident report from the carrier so you can submit it with your claim, as well as a police report.

Surviving traveller's diarrhea

You're going to find a variety of delicious food while travelling in Thailand, but food preparation standards can vary. Gastro and its unpleasant side effects are one of the more common medical complaints our travellers have experienced in Thailand.

Our 24/7 Emergency Assistance Team can help you find a doctor, particularly useful in Thailand’s remote area, where access to medical care is harder to come by. If your illness is serious, the team can arrange for an emergency evacuation. Hospitals in Thailand (especially around Bangkok or Phuket) are well-equipped to treat you even if they may seem less modern than facilities you’d find at home.

Here are some simple actions that can help save you in case of gastro:

  • Always wash your hands before and after eating or use a hand sanitizer.
  • Never eat anything that's been sitting around, even for a short while.
  • Don't drink tap water in Thailand – stick to bottled, boiled, filtered, or treated water.
  • If you lose more fluids than you can keep down, seek help and use rehydration sachets.

Riding Motorbikes and Scooters

With so many novice riders on the road, it's not surprising that we see everything from exhaust pipe burns to extreme injuries caused by crashes, which can sometimes be fatal.

If you choose to ride, be sure to select a travel insurance plan that covers motorbike and scooter use.

World Nomads coverage for travellers hurt in motorcycle accidents may include:

  • Emergency medical expenses for treatment at the hospital or by a doctor at the local medical centre.
  • Evacuation to more suitable medical facility if it’s urgent, medically necessary and if you’re fit to travel.
  • Repatriation if you’re seriously ill or injured and unable to continue your trip.

For your coverage to take effect, certain conditions apply:

  • You must have a valid driver’s license from home and as required in the relevant country where you're travelling.
  • You need to comply with local laws and safety practices (wear a helmet, obey speed limits, and don’t drive drunk).

What do I do if I’m sick or injured and need assistance?

When it comes to any activity or sport, safety should always come first. Responsible behavior is vital for your health and safety. If you need emergency medical treatment or evacuation, you, or someone with you, should contact our 24-hour Emergency Assistance Team as soon as possible. They will contact a suitable assistance or ambulance company and arrange medical care.

If you have a specific question about World Nomads insurance, please visit our online Help Center or contact us.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Nikada/IStock

Travel Insurance when visiting the Caribbean

Essential travel insurance tips

    Trusted by:

  • Trusted by:

Your Caribbean adventure could be trekking through rainforests in Dominica or taking a splash in the waters of Aruba. With its countless island destinations, Irish travellers will have the time of their lives when they visit the Caribbean. You may like to consider purchasing travel insurance first just in case your island adventure takes a turn for the worst.

What’s Covered

World Nomads offer travel insurance for Irish travellers who can choose between the Standard Plan and Explorer Plan as they both offer different levels of cover.

The following is a brief list of what we cover. Each policy has different conditions and limits, please check your policy wording for a thorough list of what is and is not covered.

Overseas emergency medical: cover is offered for hospitalisation (both inpatient and outpatient), as well as treatment at medical centres in the place where you are staying. You must notify our 24/7 Emergency Assistance Team in the first instance. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky) and monitor your medical treatments if needed to make sure you are given proper care.

Overseas emergency dental: must relate to an injury that you sustain on your overseas trip. There is no cover for routine treatment such as regular dental cleans or check-ups.

Baggage cover: if your baggage or personal belongings are lost or damaged during your trip, then you may claim for these. However, claims without supporting documentation such as police reports and receipts may not be covered. Benefit limits, conditions and exclusions apply.

Extended stays: if you decide to lengthen your overseas holiday, you may extend your travel insurance up to a maximum of 12 months past the start date listed on your Certificate of Insurance.

Medical evacuation and repatriation: we offer emergency medical transport and repatriation back to Ireland if medically necessary and authorised by our emergency medical assistance team.

Cover for Coronavirus-related events: Irish travellers may be covered for their non-refundable travel expenses if they are forced to cancel their holiday plans due to a Coronavirus diagnosis. For more information, please read our Coronavirus cover article, which includes all the details, including benefit limits, conditions, and exclusions.

How to get the most out of your insurance when visiting the Caribbean

We recognise that you may have different activities and experiences in mind for your overseas adventures.

Our Standard Plan provides cover for all the main risks facing overseas travellers such as illness, injuries, and theft. While the Explorer Plan offers everything that the Standard Plan does, the benefit limits and/or sub-limits are higher, and a wider range of activities are included.

For instance, if you wanted to go Scuba diving in the crystal-clear waters of the Caribbean, then you might want to check out all the different levels of coverage that we offer, and to find out what conditions or exclusions apply for this underwater activity.

Though both our Standard and Explorer plans include benefits for Scuba diving, each plan has a different level of coverage and may exclude certain types of diving or dives of a certain depth. Be sure to check your policy for exclusions, such as search-and-rescue missions.

Besides Scuba diving, World Nomads offers cover for 150+ adventure activities including:

  • Surfing.
  • Hiking.
  • Backpacking.
  • Kayaking.
  • Sandboarding.
  • Snorkelling.

If your favourite sport isn’t on the list get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.

What to look out for when travelling around the Caribbean

Like all holiday destinations, there are certain dangers that can present a challenge for anybody travelling through the Caribbean. Check your policy for all the conditions and exclusions associated with the following risks:

Extreme weather: this island region is sometimes struck by fierce storms that damage hotels and disrupt lines of transport.

Travel insurance tip: if your booked accommodation becomes uninhabitable due to extreme weather conditions, you may be eligible to claim for alternative accommodation and transport expenses up to the policy limit (Explorer Plan).

Crime: thieves are known to prey on unsuspecting tourists whose bags may be snatched from them in street mugging incidents or sneakily taken whilst their attention is diverted elsewhere.

Travel insurance tip: if you are the victim of a theft, you must obtain a written police report as soon as you can. Where possible, provide witness details along with any photographs, comply with all the conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim you make.

What’s not covered

Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions, as well as the terms and conditions.

  • Pre-existing conditions as explained in your policy.
  • Treatment that you had been having in Ireland, before travelling to the Caribbean.
  • Unattended luggage and other personal items that are damaged, lost or stolen.
  • Expenses that other organisations such as hotels or transport companies are responsible for paying.
  • If you are under the influence of alcohol or drugs.
  • Failing to comply with official organisations and our 24/7 Emergency Assistance Team to repatriate you back to Ireland.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

Photo © Nikada/IStock

Travel Insurance when visiting the Caribbean

Essential travel insurance tips

    Trusted by:

  • Trusted by:

Why spend your next holiday on the couch doing Sudoku puzzles, when you could be sipping cocktails watching the sun go down in Jamaica or Puerto Rico? With countless island destinations to choose from, you can explore the Caribbean’s verdant rainforests and white sand beaches.

Before you book your flight for this popular holiday destination, you might want to consider buying travel insurance first.

What’s covered?

For all the beauty in the Caribbean, there is also the possibility of running into unexpected trouble. The following are some examples of how travel insurance can help if the unexpected happens to you:

Overseas emergency medical: if you become sick or are injured then your travel insurance may cover your treatment, hospitalisation, and medication expenses. However, you must notify our 24/7 Emergency Assistance Team as soon as reasonably possible. They will confirm if the treatment is medically necessary and advise you on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care could be tricky) and monitor your medical treatments if needed to make sure you are given proper care.

Emergency medical evacuation: if you are injured and require emergency transport to the nearest hospital via ambulance or helicopter, then the transportation costs may be covered. You will need to check with our 24/7 Emergency Assistance Team first.

Medical repatriation: we offer emergency medical repatriation back to the UK if medically necessary and authorised by our emergency medical assistance team.

Baggage cover: if your bags or other personal items are stolen, delayed, or go missing during your holiday, report the incident to the local police and get a Loss Report from them, as you’ll need to include this as supporting evidence, along with your receipts for these items, when submitting your claim. Benefit limits, conditions and exclusions apply.

Extended stays: you may extend your travel insurance policy past the expiration date if you’re planning to stay longer in the Caribbean. This will need to be done prior to the current expiration date of your policy and can be extended up to 12 months from the start date of your policy.

Rental car excess (Explorer Plan): if you have your rental car stolen or damaged, then you may be covered for the excess amount if you have purchased the Explorer Plan. Benefit limits, terms and conditions, and exclusions apply.

Cover for Coronavirus-related events: British travellers may be covered for medically necessary expenses if they get Coronavirus in the Caribbean. To find out what cover applies to you, read our Coronavirus cover article, which has all the details, including benefit limits, conditions, and exclusions.

How to get the most out of your insurance when visiting the Caribbean

The policy that you ultimately choose should depend on what type of Caribbean holiday you are planning to have. World Nomads offers two travel insurance plans, the Standard Plan and the Explorer Plan.

Both plans offer travel insurance essentials such as trip cancellation cover, baggage cover and emergency medical evacuation cover. However, the Explorer Plan offers higher benefit limits and/or sub-limits than the Standard Plan, as well as cover for a wider range of activities.

For example, if you plan to go hiking in the mountains of St Lucia, then you might want to check out our different levels of cover for hiking in case you are injured. World Nomads offers different levels of cover for hiking depending on the altitude, these include:

  • 3,000 metres (Level 1).
  • 4,500 metres (Level 2).
  • 6,000 metres (Level 3).

Note: make sure you check your policy for specific exclusions, such as search-and-rescue missions.

Besides hiking, World Nomads offers cover for 150+ adventure activities including:

  • Surfing.
  • Backpacking.
  • Scuba diving.
  • Kayaking.
  • Sandboarding.
  • Snorkelling.

If your favourite sport isn’t on the list, get in touch with our Customer Assistance Team and they will let you know if we cover it. Be aware that an upgrade for certain activities and sports may be required.

What to look out for when travelling around the Caribbean

Here are some common problems that travellers can encounter when visiting the region:

Extreme weather: well known as a sun-drenched paradise with a year-round warm climate, the Caribbean Islands are occasionally lashed by powerful tropical storms that wreak widespread destruction.

Travel insurance tip: if a hurricane, flood, or another natural disaster damages the hotel or hostel that you are booked to stay at, then you may be covered for transport expenses to and accommodation with an alternative provider up to the policy limit. (Explorer Plan).

Crime: travellers to the Caribbean are sometimes the targets of bag snatchings and other types of crimes, both petty and more serious.

Travel insurance tip: if you are the victim of a theft, you must obtain a written police report as soon as you can. Where possible, provide witness details along with any photographs, comply with all conditions of any issuing body and provide receipts for all costs incurred, or we will not pay for any claim you make.

What’s not covered?

Below is a brief list of what we do not cover. Please check your policy wording for a full list of benefit limits, exclusions, as well as the terms and conditions.

  • Any pre-existing conditions, unless otherwise stated in your policy.
  • Travelling to or staying in a country that the British Government has issued a public directive instructing travellers to avoid travel.
  • Being under the influence of alcohol or any illegal substances.
  • If you are acting in an irresponsible manner or not complying with local laws.
  • Disobeying your treating doctor’s directions and/or those of our Emergency Assistance Team.
  • Stolen, lost or damaged personal belongings that were left unguarded.

 

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.