What to do if you can’t go?
What to do if someone at home is sick or injured
- Trusted by:
Trusted by:
Unfortunately, sometimes things happen; loved ones fall ill, and best-laid plans don’t go to plan. If you find yourself unable to travel because someone at home is sick or injured, our Cancellation Travel Insurance cover helps Kiwis cover the non-refundable portion of their travel expenses. This includes transport, accommodation, tours/experiences, travel agency cancellation fees and frequent flyer points.
Here are the steps you need to take if you find yourself needing to make an online claim:
- Rearrange or cancel your bookings
- Get it in writing
- Keep your itineraries and receipts
- What if someone gets COVID-19 and I can't travel?
- Need to know more?
1. Rearrange or cancel your bookings
If you find yourself cancelling or postponing your holiday due to the illness or injury of a loved one, it’s essential you take immediate action by rearranging/cancelling all pre-paid and pre-booked travel expenses (think accommodation, tours, transportation etc.).
Traveller tip 1: Take time to research all offers, compensation options, and cancellation alternatives available when rearranging/cancelling with your service providers. Some providers can be quite accommodating – especially in unavoidable situations such as illness and injury. Not only is it in your best interest to avoid or minimise your expenses, it’s important to keep in mind that World Nomads will only cover costs within policy limits, and where you’ve taken reasonable and necessary steps to minimise costs as much as possible.
2. Get it in writing
It’s important you collect all the required reports outlining the medical situation affecting your close relative, and therefore your ability to continue with your travel plans. Some reports required include:
- Doctor or other medical practitioner’s report, confirming the illness or injury
- Hospital admission report
- Ambulance report (if applicable)
- Police report (applicable)
- Any other applicable documentation
Without supporting documentation we may be forced to deny your travel insurance claim. For full details of required documentation, and policy inclusions and exclusions, please refer to your Policy Document.
3. Keep your itineraries and receipts
If the unforeseen does happen, and you’re forced to stay in New Zealand instead of travelling abroad, make sure you keep all your paperwork. (Think receipts, itineraries, booking confirmations, cancellation confirmations, e-tickets, and vouchers).
Also, make sure to keep all documentation outlining any cancellation/postponement offers you’ve secured and refunds paid to yourself, as we’ll need to see those in order to keep your trip cancellation claim hassle-free.
Traveller tip 2: paid for your travel expenses with frequent flyer or similar air travel points? All is not lost – if you can’t recover the lost points from any other source, World Nomads Travel Insurance may be able to reimburse you for the cost of any equivalent class ticket (up to policy limits). Refer to your Policy Document for full details.
4. What if someone gets COVID-19 and I can't travel?
If your travel plans are interrupted or cancelled because a close relative in New Zealand is hospitalised or dies due to Coronavirus, you may be covered for the reimbursement of your non-refundable travel expenses. We offer Coronavirus coverage for cancellation and trip interruption expenses under our Explorer Plan.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
Traveller tip 3: wondering who we deem a ‘close relative’? Check out our article, Am I covered if I need to cancel my trip because a relative is sick/injured? for our definition of a close relative, and more information on what is (and isn’t covered) should you find yourself cancelling your trip because someone at home is sick or injured.
5. Need to know more?
This information may help if things go wrong, and you want to make a claim. All travel insurance plans are different, and cover will vary, depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full details of what you’re covered for.
If you have any further questions about what’s covered and not covered, just ask us.
This is a summary only. It does not include all terms, conditions, limitations, and exclusions of the plans described. Please carefully read your Policy Document for a full description of coverage. If you have any questions, please get in touch.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
What to do if you can’t go?
What to do if you can’t travel because someone at home is sick or injured
- Trusted by:
Trusted by:
So, you’ve booked tickets and planned the itinerary, you’re all set for the adventure of a lifetime…then the unexpected happens; someone at home becomes sick or injured and is hospitalised as result, meaning, you’re travel plans are now changing.
Unfortunately, we can’t magically make loved ones better (sorry), but if you’re insured with a World Nomads travel insurance policy, we may be able to take some of the financial sting out of cancelling or rearranging your holiday and remaining in Australia.
Here are the steps you need to take if you find yourself in this situation:
- Rearrange or cancel your bookings
- Get it in writing
- Keep your itineraries and receipts
- What if someone gets COVID-19 and I can't travel?
- Need to know more?
1. Rearrange or cancel your bookings
If you find yourself cancelling or postponing your holiday due to the illness or injury of a loved one, it’s essential you take immediate action by rearranging/cancelling all pre-paid and pre-booked travel expenses (think accommodation, tours, transportation etc.).
Traveller tip 1: Take time in the first instance to research all offers, compensation options, and cancellation alternatives available when rearranging/cancelling with your transport service providers. Some can be quite accommodating – especially in unavoidable situations such as illness and injury. Not only is it in your best interest to avoid or minimise your expenses, it’s important to keep in mind that World Nomads will only cover costs within policy limits, and where you’ve taken reasonable and necessary steps to minimise costs as much as possible.
2. Get it in writing
We know you’ll no doubt be overwhelmed dealing with the sudden medical situation facing your loved one, which is why we try and make claiming cancellation or trip interruption expenses as straightforward as possible. We may require key documents, including:
- Doctor or other medical practitioner’s report, confirming the illness or injury
- Hospital admission report
- Ambulance report (if applicable)
- Police report (applicable)
- Any other applicable documentation
Once you have these reports, you’re ready to make your online claim, 24hrs a day, 7 days a week.
3. Keep your itineraries and receipts
It’s incredibly important that you hold onto all your source documents for your cancelled/postponed adventure – and we mean everything! Receipts, itineraries, booking confirmations, cancellation confirmations, e-tickets, vouchers…the whole shebang!
Also, make sure to keep all documentation outlining any cancellation/postponement offers you’ve secured, and refunds paid to yourself, as we’ll need to see those to keep your trip cancellation claim hassle-free.
Traveller tip 2: Paid for your travel expenses with frequent flyer or similar air travel points? All is not lost – if you can’t recover the lost points from any other source, World Nomads Travel Insurance may be able to reimburse you for the cost of any equivalent class ticket (up to the policy benefit limits).
4. What if someone gets COVID-19 and I can't travel?
If your travel plans are interrupted or cancelled because a close relative in Australia is hospitalised or dies due to Coronavirus, you may be covered for the reimbursement of your non-refundable travel expenses. We may offer Coronavirus coverage for cancellation and trip interruption expenses under our Explorer Plan.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
Traveller tip 3: Wondering who we deem a ‘close relative’? Check out our article, Am I covered if I need to cancel my trip because a relative is sick/injured? for our definition of a close relative, and more information on what is (and isn’t covered) should you find yourself cancelling your trip because someone at home is sick or injured.
5. Need to know more?
If your travel plans are interrupted or cancelled because a close relative in Australia is hospitalised or dies due to Coronavirus, you may be covered for the reimbursement of your non-refundable travel expenses. We may offer Coronavirus coverage for cancellation and trip interruption expenses under our Explorer Plan.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
Traveller tip 3: Wondering who we deem a ‘close relative’? Check out our article, Am I covered if I need to cancel my trip because a relative is sick/injured? for our definition of a close relative, and more information on what is (and isn’t covered) should you find yourself cancelling your trip because someone at home is sick or injured.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
What to do if you can’t go?
What to do if someone at home is sick or injured
- Trusted by:
Trusted by:
Did you know that our policies may cover you if a close relative at home falls ill or is injured you must change your travel plans? It doesn’t matter where you are, or what you’re doing, read on to find out how we can help.
- What's covered
- Contact the Emergency Assistance Team
- Rearrange or cancel your bookings
- Get it in writing
- Keep your itineraries and receipts
- What if someone gets Covid-19 and I can’t travel?
- How do I make a claim on my travel insurance?
- Got questions?
1. What’s covered?
If a close relative in your Country of Residence falls sick, is injured or suddenly dies we may cover cancelled travel expenses for:
- Pre-trip cancellation (only available after you purchase your policy, and before you leave home)
- Trip interruption
- Additional expenses
- Trip resumption
2. Contact World Nomads
If you need to change your travel plans because a close relative falls ill, is injured or suddenly dies, you must contact us.
3. Rearrange or cancel your bookings
As soon as you know that you won’t be able to use any pre-booked or pre-paid accommodation, transport or tours, you must try to rearrange them, or if necessary, cancel.
If you decide to rearrange, we’ll only pay up to the benefit limits for unused, non-refundable expenses for the portion of the trip that you need to rearrange or cancel.
If you don’t rearrange or cancel as soon as reasonably possible, we won’t cover any additional rearrangement or cancellation costs that arise as a result. But you should only cancel arrangements when it’s necessary.
4. Get it in writing
To support any claims, you’ll need to provide us the with the following:
- Doctor or other medical practitioner’s report, confirming what happened and the nature of the illness or injury.
- Hospital admission report (if the person was admitted to hospital).
- Ambulance report (if they were involved).
- Police report (if they were involved).
- Any other relevant documentation related to what happened.
5. Keep your itineraries and receipts
Make sure to keep your receipts, itineraries and booking and cancellation confirmations, including details of any refunds received for any affected transport and accommodation, so that you can support your claim.
If you don’t have evidence to support your claim, we may not be able to pay any applicable benefits.
6. What if someone gets Covid-19 and I can’t travel?
Our policies have cover for some Coronavirus-related travel events (available on the Explorer Plan only), including having to cancel or postpone your trip because you or a member of your traveling party are diagnosed with Covid-19, or a close relative in your Country of Residence is hospitalised or dies from Covid-19, after your policy was purchased.
We’ve also included cover for overseas medical expenses and medical evacuation and repatriation related to your personal Coronavirus diagnosis, which is available on both the Standard and Explorer plans.
How do I make a claim on my travel insurance?
7. Got questions?
Be sure to read the Policy Wording and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover. If you are unsure about your level of travel cover, please get in touch.
All travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Wording will always have the full terms, conditions, limitations and exclusions of the policy. You can contact us if you’re not sure.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Travel insurance for a visit to Ecuador
Check out our Travel Insurance plans which may help safeguard you on your trip to Ecuador.
- Trusted by:
Trusted by:
For such a relatively small country, Ecuador is packed with amazing experiences for the adventurous traveler. From hiking up volcanoes to biking down the Andes, from floating through the jungle to fishing for piranha, thrills are everywhere. And that’s to say nothing of the amazing wildlife waiting to be discovered in the Galapagos Islands!
But along with adventure comes risk, and what if a natural disaster strikes or you suffer an accident far away from the nearest town? When planning your dream vacation, a travel insurance policy may be a good idea to help get you back on course in case an unexpected event means things go awry.
- Why travel insurance matters
- What should I look out for when traveling to Ecuador?
- What’s not covered?
Why travel insurance matters
A once in a lifetime trip to go snorkeling with the sharks, sea turtles and manta rays in the Galapagos means a lot of financial outlay. Travel insurance covering lost baggage and medical emergencies can help protect this investment if the unexpected happens.
A World Nomads travel insurance policy may provide cover for:
- Delayed or lost baggage
- Trip cancellation or interruption
- Stolen personal effects
- Overseas medical insurance and cover for Coronavirus-related events
- More than 150 activities and sports when in Ecuado
What should I look out for when traveling to Ecuador?
If it’s relaxed beaches or snow-capped mountains you’re after, Ecuador has everything to make a visit the best vacation ever! But things might not go according to plan and knowing that you may be able to resolve financial, medical or logistical problems through your travel insurance policy is a great comfort. Some of the unexpected events that we may be able to help you with include:
Delayed or lost baggage
Even though Brazil and Ecuador are close neighbors, airline companies can still manage to mislay or lose your baggage. If this happens, make sure that you follow all the correct reporting procedures at the airport and World Nomads may be able to provide you with reimbursement for a change of clothing and personal items until things get sorted.
Trip cancellation and trip interruption
With so much to do in Ecuador, you’ve probably spent a long time making travel arrangements. But if something unexpected, such as an illness or an accident, happens just prior to departure, or even during your trip, your travel insurance policy may be able to help recover some of your losses.
Stolen personal effects
The bigger cities such as Quito and Cuenca provide a fascinating mix of indigenous and Spanish history and culture, including one of Latin America’s largest outdoor markets. But if you’re pickpocketed while browsing the local handicrafts, our round-the-clock hotline may be able to point you to the local police station and help you obtain temporary documents. We can also assist in getting funds wired over from your family back in Brazil.
Overseas emergency medical insurance and cover for Coronavirus-related events
If you injure yourself on a hike to the famous crater lakes or on a whitewater rafting expedition from the mountains into the jungle, our 24/7 emergency assistance team can help you find the nearest medical center. If the injury is serious, World Nomads may also be able to help arrange for emergency evacuation and repatriation back to Brazil.
Unfortunately, the effects of the pandemic are still a part of our lives, so if you fall ill with a Coronavirus-related medical problem, your insurance may be able to help with hospital stays and medication.
Cover for over 150 activities and sports when in Ecuador
World Nomads has developed travel insurance for the adventurous traveler with cover for more than 150 exciting sports and activities. With amazing new experiences being developed in Ecuador, such as high altitude ziplining and swings flying out over canyons, it is important that you read through the different policies – Standard, Explorer and Explorer Plus – and decide which one is right for the kind of vacation you plan on taking.
What's not covered?
Of course, no insurance policy can cover absolutely everything, and there are a number of things that World Nomads will not provide assistance or reimbursement for. These may include:
- Taking part in sports not covered by the policy. Always check what is and isn’t covered before taking out a policy and before signing up for a new radical sport.
- If you haven’t taken proper care of yourself or your belongings. So if you’ve left your things unattended while enjoying Quito’s nightlife or following the iguanas down the beach in the Galapagos, we won’t be able to cover you.
- Treatment for pre-existing medical conditions or if your trip has been planned specifically to receive specialist health care.
Of course, this is only a brief guide to insurance while traveling in Ecuador. So before heading off to the “center of the world,” please feel free to contact us for more detailed information on the different policies and cover available.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Esportes e Atividades de Aventura
Seguro Viagem criado sob medida para o brasileiro aventureiro.
- Trusted by:
Trusted by:
- Esportes de aventura, Seguro Viagem e o que nossos planos cobrem
- Que atividades são cobertas?
- O que não está coberto
- Dicas de atividades de aventura para te ajudar a ter uma experiência mais segura
Esportes de aventura, Seguro Viagem e o que nossos planos cobrem
O mundo é vasto, e isso só pode significar uma coisa – aventura é o que não falta! Na World Nomads, queremos ajudá-lo a aproveitar ao máximo suas férias e o que o planeta tem a oferecer. É por isso que oferecemos um Seguro Viagem que cobre mais de 150 esportes e atividades de aventura. Portanto, se você planeja mergulhar no México ou andar de mountain bike no Himalaia, pode ser uma boa ideia obter um Seguro Viagem para cobrir suas aventuras.
Todo mundo imagina o final perfeito para um dia divertido de ski: contar histórias ao redor de uma fogueira. Mas e se o dia terminar com você contando ao médico como bateu em uma árvore ou quebrou a perna? As coisas nem sempre saem como planejado, então todos os nossos planos incluem assistência de emergência profissional 24 horas por dia na forma de uma linha direta de suporte.
Algumas das situações cobertas pelo seu Seguro Viagem de aventura podem incluir:
Atendimento Médico de Emergência e Evacuação
Se você cair de um buggy enquanto dirige pela areia a quilômetros de qualquer cidade, podemos ajudá-lo a encontrar o hospital mais próximo e até providenciar o transporte para levá-lo até lá o mais rápido possível. Nossa equipe de Assistência Emergencial também pode entrar em contato com sua família no Brasil para informá-los sobre o que pode ter acontecido e seu estado de saúde.
Documentos Extraviados
Se você estiver pescando em alto mar e seus documentos caírem na água enquanto você lida com um atum de 110 kg, seu Seguro Viagem pode providenciar substituições para garantir que suas férias continuem e você possa voltar para casa. Nossa equipe de Assistência Emergencial também pode ajudar aqui, oferecendo orientação a sua família de como enviar dinheiro ao exterior.
Perda de Bagagem
Tudo pronto para os Alpes quando você descobre que a companhia aérea perdeu seus esquis e todas as suas roupas de inverno? Infelizmente, isso pode acontecer, então seu Seguro Viagem de aventura pode reembolsá-lo pelo equipamento de substituição enquanto a companhia aérea resolve as coisas. Lembre-se de preencher toda a papelada adequada no aeroporto e tê-la em mãos para quando estiver pronto para acionar o seguro.
Cancelamento de viagem
Você pode ter terminado a caminhada do dia pelo norte da Espanha sem problemas, mas um de seus amigos pode não ter tido tanta sorte. Se um de seus companheiros de viagem se machucar ou adoecer e você tiver que interromper sua viagem, sua apólice poderá ajudá-lo a voltar para casa e cobrir suas despesas.
Que atividades são cobertas?
Existem alguns esportes radicais que nós, brasileiros, amamos especialmente, como o surf e o rapel. Embora muitas modalidades desses esportes estejam incluídas em nossos planos, há outras que são populares entre os brasileiros, como paraquedismo e alpinismo, que podem não estar.
Antes de viajar, você deve sempre ler as diferentes apólices de seguro da World Nomads - Standard, Explorer e Explorer Plus- para garantir que você tenha cobertura para tudo o que planeja fazer. Verifique também se seus companheiros de viagem estão planejando atividades de aventura para as quais você também deseja obter cobertura. Você não poderá atualizar seu plano existente no meio da viagem, portanto, sempre tome a decisão certa antes de sair de casa.
O que não está coberto
Embora a World Nomads possa oferecer seguro para uma ampla gama de esportes e eventos imprevistos, ela não pode cobrir tudo. A seguir estão algumas situações que não são cobertas:
- Emergências de saúde relacionadas a quaisquer condições médicas pré-existentes.
- Esportes ou atividades não cobertos pela apólice que você escolheu.
- Participação profissional numa atividade ou esporte (ex: mountain biking ou surf profissional).
- Qualquer coisa que aconteça se você tiver usado drogas ou álcool.
- Comportamento imprudente ao correr riscos desnecessários.
- Equipamentos esportivos danificados durante a viagem para o seu destino de férias podem ser cobertos, mas danos durante o uso, não.
Dicas de atividades de aventura para te ajudar a ter uma experiência mais segura
Escolha os guias certos
Mesmo que apenas para flutuar na piscina do hotel, você deve sempre pensar nos riscos que o rodeiam. Portanto, se você planeja descer algumas corredeiras praticando canyoning, deve estar ainda mais ciente dos riscos que pode enfrentar!
Ao escolher uma operadora turística, verifique sempre se ela está devidamente certificada e registrada para guiá-lo em sua nova e emocionante aventura.
Escolha o equipamento certo
Certifique-se de que está devidamente protegido para os esportes de aventura que planeia praticar. Verifique novamente a rede de segurança do iate de alta velocidade e coloque seu capacete e protetores ao andar de skate.
Esteja ciente de suas próprias limitações
Você pode caminhar todo dia pela cidade, mas isso não significa que seu corpo estará pronto para um dia inteiro de mountain bike nos Altos Pirinéus. Sempre avalie se a atividade na qual deseja se envolver é adequada para seus níveis específicos de condicionamento físico.
Se você tiver alguma dúvida sobre a cobertura, basta nos perguntar – ficaremos felizes em ajudar.
World Nomads covers more than 150 activities and sports, and if it’s not on the list you can contact us and we’ll let you know if we’ll cover it.
You can read more about coverage for some specific activities, or select your Country Of Residence and click here to see the activities covered by the plans available to you.
We offer cover for:
- 24/7 Emergency Assistance
- Overseas medical assistance
- Cancellation
- Baggage
I bit on something hard
A bone chipped my front tooth, on the top row, and cracked it. Blood started to run down so I had an emergency visit to the dentist to repair it.
B.P. U.S Resident in South Africa.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
FAQ
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
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Does my insurance cover medical costs upfront or do I have to pay and claim later?
Who pays depends on what’s happened! If it’s an emergency situation where hospital admission and/or medical evacuation is required, the insurer covers these costs upfront (provided the incident is covered as per the policy wording, of course).
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Do you have a list of doctors/dentist so I know where to go in case something happens and make sure I’m covered?
We don't publish a list of doctors or dentists. If you need help finding one, call our assistance teams, and they'll guide to the most appropriate medical professional.
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Why don't you cover ongoing treatment at home?
Travel insurance policies are designed for accidents or unexpected illness overseas. They don't stand in place of primary medical insurance or government healthcare.
Seguro Viagem para surfistas brasileiros
Chegaram as férias, é hora de surfar! Pegue uma onda no paraíso dos surfistas – mas não se esqueça do seu seguro.
- Trusted by:
Trusted by:
Você já conhece tudo que o litoral brasileiro tem a oferecer e agora é hora de partir para Gold Coast, Indonésia, Oahu ou todas aquelas ondas com as quais você sempre sonhou. Mas um caldo inesperado ou um encontro com uma rocha submersa podem impor uma pausa ou prematura ao seu sonho. Portanto, antes de buscar as ondas, é uma boa ideia contratar um Seguro Viagem.
Seguro Viagem para surfistas brasileiros
Você pode até ser um surfista tarimbado e conhecer os riscos, mas surfar sabendo que está protegido em caso de acidente só melhora sua experiência. Uma apólice de viagem da World Nomads para surf pode cobrir:
Perda de bagagem: E se a companhia aérea extraviar sua valiosa prancha e outras bagagens antes mesmo que você veja o mar? Certifique-se de informar imediatamente a perda à companhia aérea e obter comprovante por escrito, preenchendo o formulário P.I.R (Property Irregularity Report).
Documentos perdidos: Perdeu seus documentos de viagem e carteira pulando de uma cidade litorânea para outra na Nicarágua? Você pode contar com seu Seguro Viagem para garantir que as substituições sejam mais tranquilas.
Atendimento médico de emergência: em um minuto você está voando sobre as ondas, no próximo você leva um caldo. Fazer um Seguro Viagem para questões médicas de emergência no exterior pode ter sido a melhor decisão que você tomou antes de viajar.
Transporte: as melhores ondas do mundo não necessariamente ficam próximas ao hospital. Seu Seguro Viagem pode ajudá-lo a sair do paraíso isolado do surfista e se dirigir ao centro médico mais próximo para tratamento.
Cancelamento de viagem: Se você ou um acompanhante sofrer um acidente nas ondas ou ficar doente, o que significa que sua viagem terá que ser interrompida, sua apólice pode ajudá-lo a voltar para casa e recuperar suas despesas de viagem pré-pagas.
Além do surf, sua apólice World Nomads também pode cobrir:
- Surf terrestre
- Stand-up paddle surf (SUP)
- Windsurf
- Sandboard
- Kiteboarding
- Wakeboarding
Leia sua apólice de Seguro Viagem detalhadamente, pois certas formas complementares de tratamento médico podem não ser cobertas por acidentes relacionados ao surfe.
O que não está coberto pelo Seguro Viagem para surf?
A World Nomads quer contribuir para que as pessoas possam explorar tudo que o mundo tem a oferecer. Mas você não deve visitar regiões que forem consideradas inseguras ou desaconselháveis para viajar, e você sempre precisa ser sensato e tomar cuidado. A World Nomads não pode cobrir tudo, portanto, esteja ciente de alguns pontos, como:
- Não vá para o mar depois de beber ou usar drogas.
- Não podemos oferecer cobertura se você não seguir as orientações de seu médico após um acidente.
- Você deve sempre cuidar de seus objetos pessoais.
- Se algo acontecer com você como resultado de uma condição médica pré-existente, seu tratamento não poderá ser coberto.
Se você é iniciante, faça aulas em uma escola de surf. Não procure um tubo ou uma rampa direto!
Como aproveitar ao máximo seu Seguro Viagem
Como surfista, há uma boa chance de você querer experimentar outros esportes ou atividades de aventura durante as férias.
A World Nomads oferece cobertura para mais de 150 esportes e atividades diferentes e emocionantes que você pode experimentar enquanto viaja pelo exterior. Mas você deve estudar os diferentes planos - Standard, Explorer e Explorer Plus - para decidir qual é o certo para você.
Aproveitar suas férias ao máximo geralmente significa tomar as decisões certas. Então, ao sair para surfar:
- fique de olho nos alertas de tempestade
- reconheça os seus próprios limites e respeite os sinais de alerta do oceano
- verifique a área com antecedência e fique atento a rochas e recifes submersos
- pode ser uma boa ideia surfar com outras pessoas para que vocês possam se revezar para ficar com as coisas de todos na praia. Seu seguro não cobrirá a perda de seus pertences se eles forem deixados sem vigilância.
Obviamente, em férias de surf, é para isso que você deseja uma cobertura específica. Mas os planos de Seguro Viagem da World Nomads cobrem muitas outras situações inesperadas e às vezes inevitáveis que podem acontecer quando você está viajando.
Você pode precisar de cuidados médicos depois de torcer o tornozelo subindo a colina para outra praia ou depois de comer frutos do mar locais que não caíram muito bem. Ainda existe a possibilidade de você pegar o COVID-19. Aconteça o que acontecer, o Seguro Viagem para emergências médicas é importante, pois pode fornecer assistência e atenção médica quando você estiver longe de casa.
A equipe de assistência de emergência da World Nomads também pode oferecer ajuda 24 horas por dia, 7 dias por semana, em diversos eventos inesperados. Isso pode incluir ajudar a encontrar o hospital ou delegacia de polícia mais próximos ou informar sua família no Brasil sobre qualquer emergência e ajudá-lo a receber valores de maneira rápida e fácil se você estiver em dificuldades.
Obviamente, este é apenas um breve resumo de por que é uma boa ideia ter um Seguro Viagem se você estiver de férias para surfar. Para obter informações mais detalhadas, leia atentamente as opções de apólice disponíveis. Se você tiver alguma dúvida, entre em contato.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
